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The Phoenician, Scottsdale

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6000 East Camelback Road, Scottsdale, AZ 85251
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The Phoenician, Scottsdale
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The Phoenician, Scottsdale
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1,476 reviews from our community

Traveler rating
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    134
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    45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Menlo Park, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed a single night at the Phoenician and it was great for our quick stay. We booked two connecting rooms (2 adults + 2 kids), and although initially they had lost our connection booking, they were able to find us two adjoining rooms with a limited delay. The kids thoroughly enjoyed the hotel pools, especially the water slide (although... More 

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Houston, Texas
Top Contributor
78 reviews 78 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This flagship Westin Property has definitely seen better days. It is in dire need of updating, from the bland carpeting to the drab colors in the lobby. In April, we were quoted $450/night for a basic room, definitely over priced for the room, service and overall experience. The service at the pool was terrible, usually taking 30-40 mins from ordering... More 

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Beverly Hills, California
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This review is for people thinking of holding events here. I'm originally from Scottsdale, and grew up dreaming of getting married here. My first job was at this hotel, my mom took me here as a little girl for high tea, I always knew I would get married at The Phoenician. Well, I did. What a horrific experience, from start... More 

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Las Vegas, Nevada
Top Contributor
63 reviews 63 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A very well run and delightful place to stay (but pricey). Hotel is very close to old Scottsdale. J&G Steakhouse was very good! However, you can skip the flight of the Phoenix show. The bird would not fly down from the roof and had to be brought down in the elevator (quite comical actually).

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Thousand Oaks, Ca
Top Contributor
83 reviews 83 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After reading reviews we asked to be in an upper floor in the main building and facing the pool. Even though we used SPG points for all 5 nights (and were not charged for self parking - yippee!) we were upgraded to a pool room as requested. The front desk associate did say that housekeeping does not like to put... More 

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Troy, Michigan
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

For starters this is a very large and well appointed property. Beautiful views. Great amenities. The pools are fabulous. The golf course and staff there are superb. But we had some sort of intermittent clicking coming from the AC system in our room. Maintenance came and repaired it but the issue recurred the following evening. So essentially we lost two... More 

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Chandler
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I live in Arizona and I've traveled to many places - but we keep coming back to the Phoenician Hotel in Scottsdale, AZ. We go here to get away from the kids some weekends and other weekends we bring the entire family because there is so much to do here. It is an immaculate property - with golf, views, hiking.... More 

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New York City, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been lucky to have been a guest at this hotel many times over the past 10 years. I have never been disappointed and this time it was better than ever. The grounds and the hotel itself are absolutely beautiful. Behind the hotel is a gorgeous and extensive cactus garden. The staff is first class. The pool area is... More 

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PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your loyal patronage to The Phoenician – we truly appreciate your valued business! We are delighted to hear that this recent trip was your best yet! It was a pleasure hosting you again and we hope to exceed your expectations on your next visit. More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent three days here for my wife's birthday. It has been about 5 years since we were at the Phoenician and this trip was just wonderful. Every staff member, from the front desk to the chambermaids to the bartenders knock themselves out for you. The rooms were beautiful, and the halls etc seem to have been recently renovated. The... More 

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PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to review your recent stay at The Phoenician. We are thrilled to hear that we were able to welcome you back for another wonderful experience! It is always a pleasure to have our Ambassadors acknowledged for their dedication to delivering exceptional service, so thank you for your kind words. We look forward to welcoming... More 

Mequon, WI
Top Contributor
85 reviews 85 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Phoenician a number of times, and each one is pretty much the same (which is good). Each time it is very good. Which is good. I use this as my "go to" when I want to meet friends for a couple of days of golf. Easy trip from that airport. Easy to checkin. The rooms... More 

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PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for posting your recent review, and for your continued loyalty to The Phoenician. It is wonderful to hear that we were able to welcome you back for another enjoyable stay! However, we do regret to hear that the service you received was inconsistent, as that certainly does not reflect our commitment to delivering memorable, AAA Five Diamond experiences.... More 

Hotel Review Summarization

What travelers say

  • Golf course(22)
  • Pool area(13)
  • Camelback mountain(9)
  • Very nice(9)
  • Il Terrazzo(6)
  • Cactus Garden(5)
  • Room service(5)
  • Grounds were beautiful(3)
  • Ice cream(3)
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