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The Phoenician, Scottsdale

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6000 East Camelback Road, Scottsdale, AZ 85251
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The Phoenician, Scottsdale
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1,542 Reviews from our TripAdvisor Community

Traveler rating
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    333
    138
    77
    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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San Diego, California
Contributor
20 reviews 20 reviews
20 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a late review. We stayed at The Phoenician during the summer and despite the scorching heat we had a wonderful time. The staff was attentive and friendly and the grounds were incredible. The room was clean and spacious and the bathroom was functional. We would definitely stay here again although not in the summer.

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

From the moment we got there to when left we could not felt more pampered! The lobby has different drinks and snacks. We stayed at the canyon suites. Happy hour was 4-5 with 3 different wines and starters. The breakfast was good. We got $40/person credit for breakfast thru our Amex card. The tennis and golf was great! The work... More 

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

My first time staying at The Phoenician and I can't believe I waited this long! I stayed in a casita which I kind of expected to be more like a guest house but I was not disappointed with the room. All the amenities and the kind and professional room service staff was amazing! The used my name and so did... More 

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Savannah, Georgia, United States
Top Contributor
56 reviews 56 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

She's getting old,Mobutu it doesn't show. The rooms are wonderful and the staff is amazing. Everything is 5 star. The hiking trails nearby are great. The food at the pool was just OK. I would recommend this hotel highly.

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New Jersey
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Starwood members and we're waiting almost 2 hours for our room, which we reserved 3 months ago. Keep telling us the room is being cleaned. Very dissapointing for a 5 star resort....wasting our time. How difficult is it to clesn a room for almost 2 hours....and we come here once a year too.

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PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your feedback. We take great pride in the attention to detail that defines our cleaning process, while at the same time making every effort to prepare our rooms in the timeliest manner. Your comments have been shared with our resort management, and are being reviewed by our Housekeeping Director. We know on your annual stay next year,... More 

Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is one of my favorite places to just arrive at and relax... that was what I was looking for. The Phoenician is not trendy, just relaxing. At the Phoenician, I can simply let all the cares slip away and let the staff attend to my concerns and wants. The concierge did a great job coordinating our spa appointments, meals,... More 

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Boca Raton, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As Charles Keating's monument to himself, this hotel is billed as one of the most expensive ever built and you should treat yourself to this exercise in opulence if ever in or around Phoenix... Or Denver, or anywhere, really, wherever you are, you should hop a plane to Phoenix and experience a property that was Charles Keating's monument to himself,... More 

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New York City, New York
Top Contributor
132 reviews 132 reviews
58 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a few nights in June and I loved every minute of it. The pools to the gym are great and the service is very good. I hope to be back soon. One thing that bothered me though was the lack of enforcement of the adults-only policy in one of the pools. There should be at least... More 

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Dallas, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW

My recent stay at the Phoenician was quite disappointing....the good things 1) the room and bathroom were nice, clean, and had good quality towels and linens. Plenty of space and the ac worked great. 2) the golf course was nice and easy to get a tee time and reasonably priced 3) we stayed in a casita and having self parking... More 

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PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We are extremely disappointed to learn of your pool experience. Your comments have been discussed with our management team, and are being readily addressed. The Phoenician prides itself on providing memorable, personalized service across all of the resort's venues. This is exemplified by our pool policy, which restricts use to in-house guests only. We would appreciate it if you could... More 

camberley
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 4 nights in June whilst attending a conference. My room was lovely, spacious and bathroom great (separate bath and shower). Had a balcony on the room but only downside was that it was at the back of the block and overlooked the car-park, would recommend ensuring you have a good view over the pools, lake or golf... More 

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Hotel Review Summarization

What travelers say

  • Golf course(22)
  • Pool area(13)
  • Very nice(9)
  • Camelback mountain(9)
  • Il Terrazzo(6)
  • Room service(5)
  • Cactus Garden(5)
  • Grounds were beautiful(3)
  • Ice cream(3)
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