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The Phoenician, Scottsdale

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6000 East Camelback Road, Scottsdale, AZ 85251
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The Phoenician, Scottsdale
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The Phoenician, Scottsdale
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1,499 reviews from our community

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330
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385
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Monica, California
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The setting right on the side of Camelback Mountain captures your attention the minute you enter the long driveway and arrive at the Porte Cochere. Pool areas are very nice and well maintained, the separate adult pool a very welcome feature. Service and food quality, especially at the JG steakhouse were . Lobby and public areas represent a 5 star... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW

The Phoenician Resort in Scottsdale is beautiful, the service is impeccable, love the property. Every night after dinner we would relax on the open air patio and enjoy a drink watching the dusk ease away to night. Great drink selection and service on the patio...We go out on the terrace because it is so natural and has fresh air....Which is... More 

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Grosse Pointe Farms, Michigan, United States
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a wonderful visit in April amazing weather! Blue skies everyday. The sun seems to much stronger than other places I have visited seriously ran out of sunscreen twice. The staff was great and the hotel is lovely. The pools were amazing! My only complaint is that the food is insanely expensive. Even more than the Ritz Carlton. Also... More 

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Shrewsbury, Massachusetts
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was expecting a fantastic experience at The Phoenician and they delivered. From check in to checkout everything was perfect. I attended a four day conference at the Hotel in May of 2015. Everything was perfect. I had a problem at another Starwood property that the Starwood twitter team took care of and they took care of me here as... More 

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Indianapolis, Indiana, United States
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The best resort hotel in Scottsdale. Their attention to detail is superb. Every single staff member is there to make your stay the best experience possible and they sincerely work at it to see that it is the best available in town if not the USA. Concierge' Gary is the best in the business. James the "official welcoming host" of... More 

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Grand Blanc, MI
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

In my opinion if you are spending this much money for a hotel room (over $400/night) they should be doing everything to make it as good a value as possible. This was not the case at all for the Phoenician. I would consider it a terrible value. It all started with the checkin. Everyone I encountered during checkin was totally... More 

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PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We are deeply disappointed to learn that your stay was not representative of our service culture. Friendly, helpful and engaging Ambassadors are the cornerstone of our guest experience. Your concerns have been shared with the departments' respective managers and are being addressed. We do hope you will give us another opportunity to demonstrate our AAA Five Diamond commitment and personalized... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a four day conference at the Phoenician and I was quite impressed. The service was impeccable; everyone from the bellmen, housekeeping, waitstaff and concierge were welcoming and friendly. Our room was in the main building with a view of the pool. It was very spacious, well kept with a great amount of closet space and an enormous... More 

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London, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Wow. What an experience. First class service from the time I checked in until the time I left. Everything I desired for a quick getaway was at my finger tips. Rooms were clean and welcoming. Food was prompt and first class. Maid service was excellent. Atmosphere at the pool was great. The golf was fantastic. Service at the pool and... More 

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PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to post your review online. It’s wonderful to hear that we were able to “wow” you during your recent visit! Whether for business or leisure, we hope to have the opportunity to welcome you back in the near future. More 

atlanta, ga
Top Contributor
145 reviews 145 reviews
53 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this place. It was so quiet. We both slept great--the bed was great and the pillows were perfect. I love how this property is situated at the base of Camelback Mtn so it made climbing the mountain very easy and convenient--I was able to do the Cholla trail 3 times during my stay. All staff members were extrememly... More 

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ontario
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Very large resort...well maintained grounds and pool. Staff were all very attentive. We had no issues with check in and got the room we booked. Hotel is well located to shopping, restaurants but you will need transportation. Having stayed at the fairmont last time, I would say location is the biggest advantage. Couple of small quibbles: coffee shop didn't open... More 

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Hotel Review Summarization

What travelers say

  • Golf course(22)
  • Pool area(13)
  • Very nice(9)
  • Camelback mountain(9)
  • Il Terrazzo(6)
  • Room service(5)
  • Cactus Garden(5)
  • Grounds were beautiful(3)
  • Ice cream(3)
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