hello. when you see the photos on the internet, you say wow!!!!! this hotel is great, for sure. I am so disappointed, and angry. Its so expensive, and the service is terrible, but thats not all. One day i was on the kids pool with my childrens, and we were looking for a waiter because my childrens wants a hotdog... more

My husband and I have been going to the Scottsdale Princess for many years and we love it. We always get the same room overlooking the lagoon. This year there was a lot of remodelling going on and we were disappointed that the south western theme has been replaced with an almost chic boutique look. Aside from that , as... more

Stayed in one of the casitas which was large and very well decorated. I guess mine was renovated because it was very nice. I needed a pair of pants dry cleaned and they did it..in one hour! I was impressed , great service. The bathroom was phenomenal, large walk-in shower, separate toilet, large dual vanities. A great walk-in closet. Bedroom... more

This Hotel is above average maybe 4 to 4 1/2 stars, but it is not a 5 star Hotel. The staff was wonderful, everyone was very friendly and helpful. The location is excellent, lots of things to do within a 5-10 min. drive. The grounds were very well maintained and beautiful. The pools were also very nice. If you have... more

My husband I decided to take the long weekend over Labor Day to get some much need relaxation. After researching, we decided on the Fairmont Princess. It was a clean, pleasant hotel. It just was not the '5 star' quality that we expected. Although they were doing lots of construction, it was very quiet and they were discreet. We stayed... more

My Boyfriend and I booked at 3 day stay at the Fairmont Scottsdale over Labor Day weekend on a whim, not really knowing what to expect since we had never spent time in Arizona and got a baffled response from all of our Los Angeles friends when we told them that is where we were spending Labor Day weekend. We... more

I see some terrible reviews of this resort during the month of August '08 so I would like to remind people that resorts do go through renovations which are not comfortable or convenient. But I wouldn't write off this hotel. Our stay in June '08 was fabulous. We did have to move to another suite because of A/C problems but... more

We got a room here for $99 on a Sat. night because no one wants to go to Arizona in the summer- too hot! Which might have been why we were given a pretty outdated room. They were in the middle of renovating too, and our room hadn't been done yet, but because of this, it was pretty loud as... more

Just came back from a 3 day stay and absolutely loved the Fairmont! We had a deluxe king room with a balcony overlooking one of the pools and a view of the mountains. The staff at checkin and the concierge staff were very friendly and helpful. We used 2 of the larger pools, they had more than enough towels, and... more