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Fairmont Scottsdale

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7575 East Princess Drive, Scottsdale, AZ 85255
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Fairmont Scottsdale
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Fairmont Scottsdale
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1,723 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Fairmont from 3/25-3/28. We did not take advantage of all the amenities, so the review will be restricted to what we did and where we ate. Our room was in the casitas, sort of on the outskirts of the property. Our room was spacious, comfortable, and had a nice patio. Some have complained that this location... More 

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Chappaqua, New York
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We are just finishing the first day of a four day trip with the family and are a bit disappointed. The casita rooms are large, but very dated - especially the bathroom - and the beds are small (tho comfortable). There was no newspaper this morning, limited pool service and no real extra touches that typically make fairmonts a luxury... More 

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Laredo, Texas
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Fairmont Scottsdale is a lovely resort. Wonderful service, food, atmosphere. I would definitely recommend this hotel to everyone looking for there. It has wonderful shops, restraurants, and ambience

Review collected in partnership with Fairmont Hotels & Resorts

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Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The grounds are beautiful and the staff is helpful and attentive but the food is average at best and the maid service was nonexistent for my room. I was part of a large group for a business meeting and it seemed that each of us had a different level of service. I had no turn down service for any of... More 

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Minneapolis, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Fairmont Scottsdale is an exceptional treat. The staff was all genuinely friendly, kind, and helpful. The food at all of the restaurants and room service was great. The Bourbon Street steak was to die for. They even gave us a tour of the kitchen. The Spa is great and take advantage of the roof top pool if you have... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Victoria, Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Fabulous hotel, spacious rooms, crummy Internet. Did not get a chance to try any of the restaurants as they didn't open till 5 and the game in Glendale started at 6. Even the patio bar was closed till 5. Would return.

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London, United Kingdom
Top Contributor
177 reviews 177 reviews
30 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The first let down of the hotel was arriving and finding that although we had requested a Kind bed, we were given two doubles. Nothing could be done about it. Our Casita was at the far end of the property, with a balcony overlooking a road, parking and some scrubland. Needless to say we didn't use the balcony. The double... More 

Was this review helpful? Yes 4
New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hard to say it isn't pretty, as it is very nice. But unlike many other great places in Az, this has no big central gathering place other than outside bars. No big lobby, restaurant, gathering place. It is set up more like condo buildings than an easy to navigate hotel.

Was this review helpful? Yes 1
Edmonton, Canada
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I spent two nights at the Scottsdale Fairmont in March 2015. This resort is very large and a bit difficult to navigate at first. I was grateful to the porter who pointed out landmarks as he helped us (and our luggage) to our spacious "Fairmont" room. The resort grounds, pools and landscaping were absolutely stunning (especially at... More 

Was this review helpful? Yes 3
FairmontScottsdl, Public Relations Manager at Fairmont Scottsdale, responded to this review

Dear Melody211, We appreciate the opportunity to hear about your recent stay at the Princess. From the personal assistance of our colleagues, to the ability to wrap yourself (sometimes literally!) in relaxation, we are delighted to know you round our resort to be deserving of its AAA Five Diamond distinction. Should you be looking to have another luxurious Scottsdale getaway,... More 

Kamloops, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my second stay at the Fairmont Princess. I had problems with the amount of undisclosed fees we were charged the first time we stayed. After talking with the hotel and recieving some satisfaction we decided to give it one more try when we took our management team to Phoenix for Nascar weekend. After finally working through the confusion... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
FairmontScottsdl, Director of Operations at Fairmont Scottsdale, responded to this review

Dear stevedR9566YV, Thank you for sharing your experience with us. When given the opportunity to improve on a previous experience, we want to fully embrace the chance. It is quite disappointing that we did not succeed and sincerely apologize for an experience which was unacceptable. At your earliest convenience, I ask that you reach out to me personally at gerard.mauvis@fairmont.com.... More 

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