The hotel and rooms are nice, but the walls are paper thin and the wood panel ceilings creak. The hotel was undergoing remodeling, so there was that noise as well.The fitness center and spa are very nice and in a sparate building. There is only one public bathroom for the pool and meeting rooms! When we were there, there was...
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Thank you for selecting our resort and for this feedback of your stay with us. We are pleased that overall you had a good visit and enjoyed the amenities and service provided. We are aware and looking into solutions for the soundproofing and roof noise in a select number of our guest rooms. We have narrowed down the guest rooms...
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Great service from the time we pulled into the parking lot until we left, but this can't take away from the fact the resort is a bit long in the tooth and aside from the lobby, looks it. The layout is more like a motel than a resort with a lot of parking lot views and aside from the pool...
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Thank you for being with us and for this feedback on your stay at our resort. We are glad that you enjoyed the level of service provided by our team members but apologize that you felt that the property needed further attention. As you noted, we have just completed the remodel of our lobby and are finishing the last few...
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I had a great stay here, but it didn't feel like it was on par with other Hiltons. especially given that its in Scottsdale and bills itself as a resort.
Room was average - fine but nothing special - walls a little thin as I could hear someone's phone ringing in another room. I still got a good nights sleep...
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Thank you for selecting our resort and for this feedback of your stay. We will address the items you mentioned with staff and ensure that on your next visit that we meet and exceed your expectations of a Hilton.
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I really liked this hotel in Scottsdale. After staying in the Doubletree Resort down the street, I can't say that its an upgrade. The resort has a huge pool, with an outdoor bar nearby. The room was clean with a small bathroom. The gym was nice, but I was most impressed with the breakfast.
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Thank you for being with us and for this positive review, albeit we want to be more than ordinary. We hope that you will return soon to get to know us better, as the more you get to know us, the more you will see that we are beyond ordinary and do extra things to make you feel cared for,...
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The kids & I tagged along with my husband for a business trip he had to take to the Phoenix area. This hotel did not disappoint!
The check-in was simple and the staff really friendly. They were happy to make a rooom type change as well.
The room was very comfortable. The bed seemed new and offered the perfect night...
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Thank you for being with us. When traveling on business, there is nothing better than being able to bring your family with you and have them enjoy themselves and be there when you finish a workday! In such situations, we know it is very important that the family has a great time and are treated as the special people they...
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I was recently in Scottsdale for a business conference and arrived a few days ahead of time to visit my elderly parents. This hotel was closer to their home than the conference hotel, so I decided to stay here for 2 days before the conference started. Here’s my overview of the hotel: Bellman / front desk service upon arrival was...
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WOW! Thank you for being with us and for this fantastic review. It means alot that you selected our resort for your preconference stay and then decided to spend more time with us after that. Thank you for mentioning the "plus one" provided by your room attendant. We are focused on delivering our Hilton promise to make our guests feel...
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Stayed here for a last minute trip to Arizona during Spring break. Spent a lot of time on Tripadvisor and read all of the recommendations for the villas at this property.
It was definitely worth the research! For less than the price for 2 rooms in the hotel, we got a villa for our stay. It was great! Kitchen, living...
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Thank you for experiencing one of our Villas during your stay and for this positive review of your experience. They are great for families or two couples, with complete privacy in bedrooms and bathrooms but offer great common space for being together, dining and having fun. They are a great value and are much more economical than buying two separate...
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A great value for your money, the service and relaxed atmoshere not to mention the fresh cookies they display in the lobby of this beautiful hotel in the evening a great way to end your evening and have sweet dreams....
The executive Chef Sky comes out to greet you and loves to make you his signature waffle savory signature dish.......
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Thank you for being with us and for this very positive review. Thank you for highlighting our Executive Chef Sky as he is a very talented, friendly and outgoing chef who takes great pride and ownership in his food product. He and his kitchen team make a point of getting direct feedback from our guests and are very flexible to...
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Stayed here with several other parties for a wedding weekend. Throughout, the hotel was clean and modern, and that extended to the rooms. Maybe the only complaint I had was that our king room appeared to have a bed that was a queen. That was slightly disappointing. The mattress was also more springy than I've come to expect from Hilton....
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Thank you for being with us and allowing us to be part of special wedding memories. We greatly appreciate the positive review and hope we will see you again soon. You don't have to wait for the next wedding to enjoy yourself with us.
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rooms are nice and clean, staff are friendly and there are ample amount of free parking. Breakfast buffet is very good. The pool is in the middle of the complex surrounded by buildings so later in the afternoon you may not get much sun, on the other hand it's Arizona and it's hot any way so you can swim at...
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Thank you for selecting our resort and for this very positive review. We are pleased you had such an enjoyable stay and hope to see you again when your travels bring you back to our area.
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347 Reviews
611 Reviews
