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Hilton Scottsdale Resort & Villas

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6333 North Scottsdale Road, Scottsdale, AZ 85250-5428
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Hilton Scottsdale Resort & Villas
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Hilton Scottsdale Resort & Villas
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861 reviews from our community

Traveler rating
    330
    289
    147
    61
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I really enjoyed the property and the pool but since we were there for Spring Training at the Scottsdale Stadium it was a bit further out than we would normally like. However; they had a shuttle and also we were able to connect with some good car services so it wasn't a major factor but did eliminate the ability to... More 

Was this review helpful? Yes
Portland, OR
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed in a villa, the size was nice, but the room had an odd musty smell, and the decor is tired. The bar stools had the seat finish worn off, the dresser tops were stained underneath the glass top, etc. These are all things that should not be present in a "villa." It did have a kitchen and laundry,... More 

Was this review helpful? Yes 1
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for selecting one of our Villas for your visit to Scottsdale and for this feedback on your stay at our resort. I apologize for this issues you experienced in your Villa. I have followed up with my Directors of Housekeeping and Engineering to inspect this Villa and to address what we can in the short term. We are... More 

Prescott, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff was more than helpful, and pleasant, they were amazing. Rooms are fresh and clean. Excellent bar menu with fabulous drinks. Great location if you are in for some shopping. Also easy access many other activities. Outdoor pool area was beautiful with good amount of seating with both lounge chairs, and tables and chairs.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Nancy, thank you so very much for being with us and for this great review and highest ratings on your stay at our resort. We appreciate your many compliments, especially those about our amazing staff. With you being so close in Prescott, we hope that you will be able to return again soon and often to enjoy what our resort... More 

Castle Pines, Colorado, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I'm Diamond and stay at Hilton properties throughout the USA and occasionally vacation outside of the USA at Hilton. On a recent trip, I was put in a room that was about as far from the elevators as you could possibly get (my profile says high floor near elevator). The room was tired, wifi was intermittent and weak. The coffee... More 

Was this review helpful? Yes 2
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you, John, for being with us and for this feedback on your stay at our resort. I apologize that you did not get your preferred location and experienced issues in your guest room. We agree that we must do better, especially for a Hilton Honors Diamond member, as yourself. What surprised me, however, was that the note you left... More 

Chattanooga, Tennessee
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't say enough about this Hilton property! Great staff, excellent food, great facilities. Rooms are older, but not tired or run down. Terrific breakfast and poolside service. Lots of activities close by and very convenient transportation in the neighborhood.

Was this review helpful? Yes
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you so much, Mark, for selecting our resort and for this very positive review and highest ratings on your stay. We appreciate the many compliments and look forward to seeing you again in the near future. Sincerely...dheaton Doug Heaton Area General Manager More 

Senior Contributor
39 reviews 39 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location...close to restaurants and Camelback. The price was right for an overnight, but wouldn't stay here for more than a night. Beds were nice, but room tired and bathroom tiny. Too many other, nicer options.

Was this review helpful? Yes 1
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Bill, thank you for being with us and for this feedback on your stay at the Hilton Scottsdale Resort & Villas. I apologize that you were not totally satisfied with your accommodations. I see you enjoyed the comfort of the beds, which were all replaced with new mattresses and boxsprings as well as upgraded to the Hilton "Top of Bed"... More 

Des Moines, Iowa
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here on two separate occasions. The first time I was upgraded to a villa which was awesome. Unfortunately we had a conference on site at the hotel so I spent most of my time in the conference room rather than in the villa or by the pool. The villa was huge and I would definitely stay there... More 

Was this review helpful? Yes
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you Chris for being with us and for taking the time to provide this positive review and high ratings on your stay at our resort. We appreciate the many compliments and the perspective that you provided to others. We look forward to being of service to you again next week and would love to hear how that stay goes... More 

Sahuarita, Arizona
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night with family and I must say the property looks better in person than the pictures on the website. Conveniently located near multiple attractions and restaurants. Flemming's steakhouse is also on property. The pool is really nice and the staff at the bar were very attentive and courteous. Glad they are renovating and maintaining the property. The breakfast... More 

Was this review helpful? Yes
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for being with us and for this very positive review of your stay at our resort. We appreciate the many compliments about our rooms, pools, breakfast buffet and the service and friendliness provided by staff. I apologize that you were pleasantly surprised upon arrival as we have done a number of improvements recently that have not been updated... More 

Charleston, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Suburban hotel with a Wal-Greens across the street. Would not call this a resort. Unclear whether the spa and fitness center were actually a part of the hotel. Needs updating. Staff not particularly friendly. No complimentary in room Wi-Fi. Beds were comfrotable and breakfast was good.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you, Julie, for being with us and for this feedback on your stay at our resort. I apologize that we did not meet your expectations of a resort due to our datedness. Although many areas of the resort have been updated, that process is on-going with exciting upgrades coming this summer including the replacement of the carpet in the... More 

Top Contributor
113 reviews 113 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I used to like this hotel but something has happened. They use an extremely perfumed cleaner that makes my sinuses plug up and my eyes red. They really don't treat Diamond members like they stay at Hiltons! When I checked in they were very snotty when I said why 2 beds I am here for 8 nights. They blamed me... More 

Was this review helpful? Yes 2
doubletree1, General Manager at Hilton Scottsdale Resort & Villas, responded to this review

Thank you for being back with us and for this feedback on your stay at our resort. I apologize for the issues you experienced at check-in and in your guest room. Since you mentioned that we had been one of your favorites before, I looked back at your prior reviews and did find one from April of 2013 on the... More 

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