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Scottsdale Cottonwoods Resort

4.0 of 5 6160 North Scottsdale Road, Scottsdale, AZ 85253
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Scottsdale Cottonwoods Resort
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Scottsdale Cottonwoods Resort
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472 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phoenix, Arizona, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 2, 2014

We wont a two night stay here at a silent auction for a charity we support. When we arrived our room was SERIOUSLY dated, and there were cockroaches. The sink was dirty, too. We called the front desk and there wasn't much they offered to do. Later (about an hour after check in) house keeping walked in on us to... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 28, 2014

Great location and very nice grounds but so run down and the rooms are musty and moldy - how is that possible in the desert? The carpet and bedspreads were just not clean and the room was shabby. Added to that the management is way under par. We got there the first night and they didn't have a room for... More

Was this review helpful? Yes 2
Philomath, Oregon
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 3, 2014

This hotel was very affordable, but sometimes that doesn't always work. A bit dated, long walk from car to room. Felt like a jump back into the 60's. TV not working, when I called the desk I felt belittled and not heard. My husband was on a business trip and I was going to be on my own most of... More

Was this review helpful? Yes 2
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments. My apologies our property did not meet your expectations. Sincerely, Richard Ebright General Manager More

Tucson, Arizona
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 30, 2014

Don't let the pictures on their website fool you! I was so excited after seeing all of the fabulous pictures, that we decided to stay somewhere new. Boy, was that a mistake! Here are a few things that I noticed right off the bat: - There were no pool towels... ever! I even heard them call for more... none came.... More

Was this review helpful? Yes 11
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments. My apologies our property did not meet your expectations. Thank you for your business. SIncerely, Richard Ebright General Manager More

Vancouver, British Columbia, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed May 14, 2014 via mobile

First I would like to say that trip advisor is accurate, I wish I would have checked before I booked. The pictures on the website is very deceiving, and in reality this place is a dump and should be torn down. It appears as though this place was built in the 70's and have never been renovated, just some patch... More

Was this review helpful? Yes 11
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, My apologies our property did not meet your expectations. Thank you for your comments. Sincerely, Richard Ebright General Manager More

Green Bay, Wisconsin, USA
Top Contributor
141 reviews 141 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 12, 2014

I got this hotel for a four night stay at a ridiculously low "Name Your Own Price" deal online and then panicked when I read the awful reviews.... however, the casita we had was clean and cozy; the front desk staff was wonderful; the resort fees of $16 daily included chips and salsa poolside; two bottled waters daily, coffee in... More

Was this review helpful? Yes 1
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to leave such a great comment. I am pleased you enjoyed your stay with us. I look forward to your return in the future. SIncerely, Richard Ebright General Manager More

New York City, New York
Top Contributor
75 reviews 75 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed May 11, 2014

I have the unlucky to stay in this hotel. The hotel is no how you can see in the picture. First of all when we arrive there was no reservation for us. So they put us in apartament very ugly and we bad smel. The swimming pool was no really clean in the little corner the bar was like warehouse.... More

Was this review helpful? Yes
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, I am sorry that our property did not meet your expectations. It is always our goal to exceed our guests expectations and it ssems we have fallen short this time. I thank you for your business and hope will will return again in the future. Sincerely, Richard Ebright General Manager More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 13, 2014

Even after calling to confirm that our room would be available and ready for a late check-in, we arrived to find that our room had been given to someone else. They offered us a down-graded room that was available and to waive the ridiculous resort fee but other than that, would not offer any more compensation nor appeared to feel... More

Was this review helpful? Yes 2
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, I apologize that we were not able to provide you with the room type you had reserved. I understand how inconvenient this must have been. We always strive to exceed our guest expectation, and in this case we have fallen short, for that I am sorry. It is my hopes that you will return and allow us... More

Scottsdale, Arizona
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 1, 2014 via mobile

Curtains torn, carpet filthy, bedding unchanged from last guest, walls filthy, jacuzzi is gross, no towels at pool for entire 6 day stay. Waiving a resort fee doesn't fix bad service. Can provide pics.

Was this review helpful? Yes 6
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, I am very sorry for the condition of the room that you received. That is unacceptable. I have personally followed up to be sure all items have been corrected. I only wish I would have had the chance to do that during your stay. Thank you for being our guest. Sincerely, Richard Ebright General Manager More

San Rafael, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 30, 2014

I had a good experience and wrote a positive review of the Cottonwoods Resort a couple of years ago. I stayed there again in March 2014 and can no longer recommend it. The rooms are dirty and run down. The management has not made any upgrades or improvements. It is no longer a good place to stay at any proice!

Was this review helpful? Yes 6
REBRIGHT6160, General Manager at Scottsdale Cottonwoods Resort, responded to this review

Dear Valued Guest, I am sorry your stay did not meet your expectations. It is my hope you will give us anoth try again in the future. Thank you for your business. Sincerely, Richard Ebright General Manager More

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Additional Information about Scottsdale Cottonwoods Resort

Address: 6160 North Scottsdale Road, Scottsdale, AZ 85253
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Scottsdale Cottonwoods Resort 4*
Number of rooms: 171
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Also Known As:
Scottsdale Cottonwoods Hotel Scottsdale
Scottsdale Renaissance
Renaissance Scottsdale Resort
Hotel Style
#18 Luxury Hotel in Scottsdale #25 Top resorts Hotel in Scottsdale

238 photos of this hotel

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