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Fairfield Inn Scottsdale North

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13440 North Scottsdale Road, Scottsdale, AZ 85254
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1 room 1 adult
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Fairfield Inn Scottsdale North
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127 Reviews from our TripAdvisor Community

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Saint Augustine, Florida
Level Contributor
156 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

First let me say that my experience here was not a terrible experience. It appears that it was upgraded some years back from a traditional two-story motel with outside access rooms and they added a third floor hotel type with inside access room doors. You enter the elevator on the first floor from just inside the lobby entrance and exit... More 

Helpful?
Thank sdf66
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Scottsdale North with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Although we fell... More 

DC
Level Contributor
191 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel had a great location (near the Barrett-Jackson Auto Show) and was located close to food and nightlife. The downside: the room was small and motel-like, and there was no microwave in the room. The good side: quiet, great location, affordable, and free breakfast.

Helpful?
Thank Miranda S
Birmingham, Alabama
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This was part of a package for the championship game. No shuttle, rooms are small. This is an older property that has been recently renovated. Our room was clean but the towels were old and thin, the breakfast mediocre and the double beds seem really small. Not many low sodium choices. The air was noisy and then started leaking. We... More 

Helpful?
1 Thank TravelingBamaGirl
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Scottsdale North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your towels and the low... More 

Miamisburg, Ohio
Level Contributor
156 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property is not an up to date Fairfield. Several reviews mention that it has been renovated, but I do not see that is the case. The rooms are very small and nothing can be done to improve. It is the smallest bathroom I have ever encountered, and I have spent over 1000 nights in Marriotts and many more in... More 

Helpful?
1 Thank timesharetraveler11
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Scottsdale North with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

Seattle, Washington
1 review
3 of 5 stars Reviewed December 26, 2015

Fairfield is a Marriott property, Marriott is known for their beds. The Fairfield in Scottsdale should be known for their beds, actually how horrible they are. After night one, we were moved to another room with a bed that should have been more comfortable, it was, we went from pokey springs to bouncy springs, in a word, unacceptable. Our Christmas... More 

Helpful?
Thank Joe K
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for taking the time to complete the Survey in regards to your recent stay at the Fairfield Inn Scottsdale North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology , Upholding our commitment to provide a memorable... More 

Saint Charles, Illinois
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

Older place that has been remodeled. Was clean but rooms small Had broken lamp in room and TV didn't work. When I called it to their attention they fixed it right away Staff was professional and friendly This is a clean ok place to stay but if more than 1 person in room it might get crowded

Helpful?
1 Thank lope1430
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for sharing your experience at the Fairfield Inn Scottsdale North through trip Advisor As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

Camas, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 8, 2015

I am a Platinum member - bathroom was not cleaned. They said it was. Next day cleaning person told us to take down our "Do not disturb" sign so she could clean the room. Then later a cleaning supervisor?? entered our room- without even knocking! Never apologized- acted like she could. Very small rooms and breakfast area. Cost and points... More 

Helpful?
1 Thank Robert H
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Scottsdale North with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our... More 

Oradell, New Jersey
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 24, 2015 via mobile

I stayed there in November of 2015 with a couple of golfing buddies. Please remember I am basing my 4 stars for this price-point hotel (probably on the lower end of Marriott properties). The hotel is centrally located in northern Scottsdale very close to Kierland Commons and I found it to be very clean and have a very nice, pleasant... More 

Helpful?
Thank Inothreeputt
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for sharing your experience at the Fairfield Inn Scottsdale North through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire... More 

Overgaard, Arizona
Level Contributor
5 reviews
3 of 5 stars Reviewed November 18, 2015

Booked online.. accidentally booked not the one I thought I was booking but as adequate staff was very accommodating, room was clean and comfortable.directly in flight line of Scottsdale airport.. noisy Monday morning.

Helpful?
Thank 333DMD3333
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Scottsdale North with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for... More 

Camp Verde, Arizona
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 14, 2015

Rooms small and cramped. Rooms not up to Marriott standards, needs improvements. Would not stay here again. Location is convenient, it is right on Scottsdale road. Check in went well. Rooms are just sub par.

Helpful?
Thank Rbb599
fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Scottsdale North. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology that your stay was not what... More 

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