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Chaparral Suites Scottsdale

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5001 N. Scottsdale Road, Scottsdale, AZ 85250
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$30 F&B Credit Daily
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1 room 1 guest
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Chaparral Suites Scottsdale
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715 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

These were dirty old smoke-smelling rooms inadequately furnished with makeshift/broken down items. They gave me two double beds for a couple and our room faced bright metal halides that felt like the sun never set. The bathroom was so small you couldn't hardly turn around (or open the door from the inside without falling into the toilet!) and then there... More 

Was this review helpful? Yes 1
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Leatha L. Thank you for staying at our property. I apologize for the inconvenience during your stay with us. We are in the process of renovation to become an Embassy Suites hotel. When the renovation is complete, I hope that you find the hotel to be more pleasant and come stay with us again. More 

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The rooms were very spacious and the kitchen/bar sitting area would be great if you have a family. The bed was comfortable, but the bathroom needs updating and the sink ran hot water no matter what. Actually, there was remodeling/construction going on all over the place which made parking difficult as well. Happy Hour was in a very outdated conference... More 

Was this review helpful? Yes 2
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Kristin C thank you for staying at our property. We appreciate your kind words regarding our rooms. We do however apologize for the inconvenience of our construction. We are in the process of renovations and becoming an embassy suites. We hope you take that in consideration and hope to visit again soon! More 

Toledo, OH
Level Contributor
292 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
4 of 5 stars Reviewed 1 week ago

Pretty good for the price! Pros are two-room suites, kitchen area with bar and sleep sofa, extra sink in the bedroom, spacious rooms, free happy hour with mixed drinks, and a very good restaurant. Cons are area (not really Old Town), dated décor, short staffed at front desk, and a lot of single men hanging out ( women traveling alone... More 

Was this review helpful? Yes 2
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Tamaralea, Thank you so much for taking the time to review our property. We appreciate the kind words regarding our rooms, and our amenities. We hope you visit our property very soon! More 

Algonquin, Illinois
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are great for a family. Living area and bedrooms separate. Three sinks so everyone can get ready at same time. A little dated in decor. But clean and free made to order breakfast and happy hour are nice plus. Converting to an embassy suite soon so expect price and amenities to go up. Close to old Scottsdale and... More 

Was this review helpful? Yes 1
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

We’re so happy to hear you had a pleasant stay with us Conquin! We thank you very much for the positive review. We appreciate you visiting with us and sharing the great feedback. Our breakfast is definitely a must here at Chaparral Suites! We are very excited that we will become an Embassy Suites and will have even more lovely... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I visited the Chaparral Suites for a weekend getaway. We were so impressed with this hotel. Our room was awesome, loved how spacious it was and the bar area of the room is great to store snacks and drinks. It's close to Old Town, we enjoyed taking the golf cart taxis to and from downtown. The breakfast... More 

Was this review helpful? Yes 1
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Dear TravBug789, We sincerely appreciate this 5-Star review of our Chaparral Suites. It is great to see how much that you enjoyed your visit with us and we hope to see you again very soon. Thank you very much for sharing the feedback from your visit to our hotel. More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very comfortable rooms. Pool and hot tub were great. Breakfast features a made to order grill, which is nice, though the rest of the food leaves something to be desired. Overall had a great time for a one night stay.

Was this review helpful? Yes
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Thank you so much for the kind words, GScrubs! I am glad to hear you enjoyed your time with us, and we hope to see you back here again for another visit soon. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Our family was celebrating a family reunion at this resort. The staff was exceptional and helped to make our stay memorable. We had excellent service and we had a very well prepared buffet that was delicious. The area is withing minutes of the Scottsdale Fashion Square Mall, which allowed some of us to go shopping and pick up a movie... More 

Was this review helpful? Yes
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Thank you Lynda C, for such lovely review of our property!! Thanks for the lovely comments on our staff and amenities. We look forward with you staying with us again! More 

arizona
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have been coming to Chaparral for years, unfortunately this will probably be our last. They were recently bought out by embassy suites. Half the hotel was shut down for renovations in which left one pool which was overcrowded, there were never enough towels, constantly out. The 4th street grill was okay but seems to have declined in service and... More 

Was this review helpful? Yes 4
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Myers4pack, please allow me to apologize for the disappointing stay. I will be sure to address all items you mentioned with our staff and we will make improvements. Please also know that the property is going under rennovation and I believe you will feel that the necessary updates have been made. I hope that you will consider staying with us... More 

United States
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I've travelled enough to know that there are some places that I would not revisit. The same holds true for Hotels that I would not stay in again. I always attempt to review more positive than negative and thinking back on my reviews, maybe only one Hotel sticks out that I could compare with this one. The A/C was not... More 

Was this review helpful? Yes 1
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

LB, please allow me to apologize for the disappointing stay. I will be sure to address all items you mentioned with our staff and we will make improvements. Please also know that the property is going under renovations and I believe you will feel that the necessary updates have been made. I hope that you will consider staying with us... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 22, 2015

Overall it ok. Room has little musty smell. But very disappointed with the inconsistency with the quality of the food. First night I had the Baby Back Ribs. They were excellent. Second night , I ordered the rib eye stake. I ask for it to be medium but it was overcook. The third night, I thought I'd go back to... More 

Was this review helpful? Yes 1
tokey5, Manager at Chaparral Suites Scottsdale, responded to this review

Thank you for taking the time to review your stay at Chaparral Suites Scottsdale RealProG. I apologize that the hotel did not meet your expectations and that the staff did not provide the excellent service that we strive to provide every guest. We have taken steps to address each of your concerns, and we hope you will give us another... More 

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