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All 79 Scottsdale hotels

BEST WESTERN PLUS Scottsdale Thunderbird Suites

3.0 of 5 Hotel   |   7515 E Butherus Drive, Scottsdale, AZ 86260
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Ranked #56 of 79 hotels in Scottsdale
A recent review
5 of 5 stars reviewed 2 weeks ago
Thomas N albuquerque, United States
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298 people have reviewed this hotel

Traveler rating
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    97
    48
    29
    25
See reviews for
75
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75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
albuquerque, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

we were pleased to find an affordable hotel in the Scottsdale area. The hotel was close to Old Town Scottsdale and there was adequate shopping nearby. We liked the fact that the hotel surrounded the pool and hot tub and there was lots of grass in the center.

Review collected in partnership with Best Western

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for the feedback. We are glad you found our hotel a convenience during your stay here in Scottsdale. We take pride in our property and keep our grounds looking nice. Its a home away from home. Hope to see you back soon! More

Wright City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel with several family members and friends that were in Scottsdale for a wedding. The hotel was conveniently located near food and shopping. Both were within easy walking range, but the shuttle was also available. The beds were comfortable and seemingly very well insulated. I could never hear the "pool parties" from my third floor room.... More

Review collected in partnership with Best Western

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to post about us, here on Trip Advisor. We are glad that you and your family enjoyed your stay while here for a family wedding. We enjoyed your group just as much and would be happy to have you back anytime! More

Waukesha, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel. The staff was friendly, the rooms clean, and the amenities were all there. We stayed during Spring Training and found the rate to be very competitive. Since, we were traveling with our 2 1/2 year old son, we were looking for a suite that had a separate bedroom for daytime naps. This worked nicely for... More

Was this review helpful? Yes 1
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to rate us here on Trip Advisor. We are glad you felt like our hotel was a good choice for you and your family. We strive to keep our guests happy and to perfect our craft in guest satisfaction. We hope to see you back some day soon! More

Merced, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We have stayed at many Best Western Hotels. I have signed up for the rewards program and nothing has come of it. This hotel had too few workers and the ones that were there could not answer our questions.

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

We apologize that you felt your questions wet un answered. If you have any questions regarding your rewards membership you can call the hotel directly and ask to speak to any manager on duty. You can also contact Best Western Rewards directly at 1-800-237-8483 More

Colorado Springs, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Staff is lazy, grounds are broken, amenities are overstated. Nice area of town, but better deals are to be had. This used to be a decent place to stay, but there is no restaurant presence (they advertise a lounge, but it's never open), the pool never has towels, and the grounds are poorly kept. Don't waste your time unless it's... More

Review collected in partnership with Best Western

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

We are sorry you didn't enjoy your most recent stay with us. We have been going through some recent changes at the hotel and with that came staffing issues. We addressed all these issues you have expressed, and are pleased to say everything is back to where it should be. Our Restaurant is now up and running, We have a... More

Warren, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We stopped there early to let them know we were in town and were told what room we would have, when we got back later our room with a view of the pool had been given to someone else and we had a view of the stairway. No reason was given for the switch. The service was good and so... More

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

We apologize that the room you requested was not available when you arrived. We try our best to accommodate every guest, every time. It sounds like we fell short this time, and somehow got our signals crossed. Next time you stay here please ask for a manager, so we can make sure your rooming needs meet nothing but your best... More

Vancouver, Canada
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were recently at Thunderbird Suites for 9 nights so I feel I have some good insight into the property. On the plus side, some very good staff, and Carlos was especially helpful & pleasant. With our AAA rate we were about $145/night (and of course plus taxes) for the 3 of us, and that did include a decent, although... More

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us, here on Trip Advisor. Your comments help us work on the things that made your stay not so great, in order to make it the best! We are just as happy as you are, now that we are a Best Western Plus. Come back and see us soon and build... More

Lakewood, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

We stayed for $99 a night so the value was pretty good. Beds were uncomfortable (too firm) and we had a room next door to the storage room so we had no window over the courtyard. Breakfast buffet was easy but not great quality food. No pay per view movies in the room either.

Review collected in partnership with Best Western

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to give us your feedback. Our beds are all new. We have had mix reviews as of now. When we did our recent renovations we replaced all the beds, hence the slight stiffness. We hope that you can come back and give us another shot. Thanks again! More

Leadville, Colorado
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is okay. The breakfast were terrible. The housekeeping is really bad and the center courtyard is very noisy with lots of people in and out of the pool and spa. That noise went on all night long. The hotel is nothing special. The price is pretty fair for what you get. Parking is good, accessibility is good. But,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to fill out a review for our hotel here on Trip Advisor. All comments good and bad help us focus our attention on the things that need improving. It looks like during the time of your stay, we were going though some staff changes. We were down a few staff members in our housekeeping... More

Oak Creek, United States
1 review
5 of 5 stars Reviewed March 15, 2014

We stayed here for 4 nights with no complaints at all. The employees were very nice and helpful. The rooms were very clean and the breakfast was good. The pool area was relaxing and I liked that they provided towel for you in the pool area. Even though the hotel is right across from Scottsdale airport, the noise was not... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for giving us such great feedback. We here at the Best Western Plus have a motto, "Every guest, every time". We are humbled to hear that you and yours enjoyed your stay here with us. Some would call it their home away from home. Thanks again, and we hope to have you back soon! More

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Additional Information about BEST WESTERN PLUS Scottsdale Thunderbird Suites

Also Known As:
Scottsdale Thunderbird Hotel Scottsdale
Scottsdale Thunderbird Hotel
Address: 7515 E Butherus Drive, Scottsdale, AZ 86260
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 79 hotels in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Scottsdale Thunderbird Suites 3*
Official Description (provided by the hotel):
In the heart of North Scottsdale, two blocks from Kierland Commons, the BEST WESTERN PLUS Scottsdale Thunderbird Suites is a newly renovated all suites hotel. A warm and friendly atmosphere and a smiling face from our guest services staff are just the first hints of what is in store for you during your stay with us at the BEST WESTERN PLUS Scottsdale Thunderbird Suites. For business or leisure, our hotel offers the services and features to help you make the most of your stay. We are pet friendly! Our resort hotel and Silver Wings Restaurant and Lounge, located in the center of north Scottsdale and two blocks from upscale “main street” Kierland Commons shopping and dining, offers many of the services and amenities that are found at larger Scottsdale resort hotels at a fraction of the cost, yet with an improved service only a smaller hotel can offer. Plus, our hotel is literally only steps next to the new Scottsdale Quarter shopping, dining, and offices. Should nostalgia strike you, our hotel is only minutes from Old Town Scottsdale with its myriad of boutique shops and galleries. At the BEST WESTERN PLSU Scottsdale Thunderbird Suites you are “close to home". We treat you to our own special brand of hometown hospitality. Our location is a perfect setting for your leisure travel in the Valley of the Sun or those ever important business meetings and seminars. No matter what your purpose for coming to Scottsdale, Phoenix or other points in the Valley, our resort hotel makes it happen for you. ... more   less 
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