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All 78 Scottsdale hotels

BEST WESTERN PLUS Scottsdale Thunderbird Suites

3.0 of 5 Hotel   |   7515 E Butherus Drive, Scottsdale, AZ 86260
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Ranked #55 of 78 Hotels in Scottsdale
A recent review
4 of 5 stars reviewed 2 days ago
cttagent CA
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324 reviews from our community

Traveler rating
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    53
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
CA
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here while attending a conference. The shuttle in the morning was nice, and I walked back in the evening. The room was quiet for the most part, despite being by the right by the little airport. My most difficult thing was getting a comfortable temperature in the bedroom since it is a separate room that is reliant on... More

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Phoenix, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel because I had a rewards card from Best Western that was expiring and couldn't travel out of state; I wanted to stay in this area; outside of hotel was fairly run down looking but once inside, appearance was fairly nice; for the price of room, I was fairly satisfied; it was a suite which was... More

Review collected in partnership with Best Western

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our hotel here on Trip Advisor. We are happy to hear you found our hotel comfortable and affordable. We like to think we have the best deal around in the North Scottsdale area. We are not a new property per say but have gone through and are still going through a continuous... More

scottsdale
1 review
4 of 5 stars Reviewed 2 weeks ago

We were happy with this hotel. The pool was closed. The gate was locked. We asked at the desk about this. The desk clerk did not know. We asked why we did not get a call about this. No one knew. We were ok even so. The breakfast was a real treat. The service in the dining area was best... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property on Trip Advisor. We are glad to hear your stay was overall a great experience. I do on the other hand apologize about the pool being out of order for a period of time during your stay. It was out of order for routine cleaning. Our pool guy had put... More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Okay. So I checked into the hotel for 2 nights, in room 125. I am now in a different hotel in South Tempe, and got a refund from Priceline. (Which by itself is almost impossible to do unless the hotel has major problem) What went wrong? 1. Cigarette smell in a non-smoking room. 2. Living room TV was non-operational. 3.... More

Was this review helpful? Yes 2
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for addressing your concerns to us about your stay and I would like to apologize to you first and foremost. I would like to give you some more in depth answers to your concerns and frustrations. During your stay we had a very large group in house for a national conference. All the guests flew in and took... More

Toronto
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed recently for a few days at this hotel for a conference near by. Fast...easy check in. Gretchen - the FD agent offered great service at check in plus throughout the week - she remembered me and offer the great service (including other Agents). Guest room that I had was a two bedroom suite - large size rooms, very clean... More

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ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

We are very happy to hear that your stay was very enjoyable and that you found the staff exceptional. Our mission is to treat every guest every time, and treat them as they were family. Thank you for taking the time to leave us feedback here on TripAdvisor. Our property is undergoing some minor renovations, and the fitness center is... More

Chandler, AZ, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Attractive facility, very friendly and helpful staff, well appointed. The two rooms of the suite were good-sized. I would have opted for a larger bathroom and smaller "living room," but I guess that is personal preference.

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

We would like to thank you for taking the time to leave us some feedback on your stay with us. We do agree our bathrooms are on the smaller end, but feel the spacious living quarters make up for that, but like you said it is definitely personal preference. Next time you stay with us, we do have upgraded rooms... More

Hampstead, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Located in North Scottsdale, a bit far from the center of all activities but still with a fair share of quality stores, restaurants and attractions. Hotel public area is decorated with aviation style furniture from Restoration Hardware (a dream!). Rooms are clean and the suite concept is great for parties of 2+. Salvador, the breakfast cook and host, is the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to leave us a review. We take great pride in our hotel and make sure to stay up to date on our 'home' décor. I will make sure to pass on to Salvador your gratitude and give praise where praise is always due! Come back and see us soon! Greg Conn Front Office Manager... More

Dodge City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I always enjoy staying at the Thunderbird Inn & Suites. Salvador serves a great breakfast and he is a great host for the hotel. I will continue to stay at the Thunderbird Inn & Suites when I am in Scottsdale.

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you kindly for taking the time to rate us here on TripAdvisor. We are glad to hear you always enjoy your stay with us here at the Best Western Plus Thunderbird Suites. Great deals are in store for this holiday season. Come back and see us soon, we'd love to have you! More

Laurel, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014

I was browsing through hotels available in Scottsdale, Arizona for an overnight stay and came across with this deal. My family was pleased with the accommodation. We were given a 2 queen bed non-smoking suite on the second floor. The room was huge with 2 flat screen TVs, one in the living room area, and one smaller one in the... More

Was this review helpful? Yes 3
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

We are glad you enjoyed your stay and felt our rooms were clean and comfortable. We strive to make sure every guest is satisfied, every time! Thank you for taking the time to review us here on Trip Advisor More

Richmond, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

We were totally pleased with our stay. The service was excellent. The people working the breakfasts were extremely pleasant and very helpful, accommodating any reasonable desire. The room was well kept, and needed items were always replaced. The spacious accommodations made the stay extra comfortable. The only area of concern might be the air conditioning was a bit difficult to... More

Was this review helpful? Yes 1
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review us here on Trip Advisor.com. I am glad you enjoyed your stay here with us and are content on recommending us to your friends and family. We strive to make sure every guest feels like they are at home away from home. We are very happy to be receiving 60 new air... More

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Additional Information about BEST WESTERN PLUS Scottsdale Thunderbird Suites

Address: 7515 E Butherus Drive, Scottsdale, AZ 86260
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Scottsdale Thunderbird Suites 3*
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Also Known As:
Scottsdale Thunderbird Hotel Scottsdale

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