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BEST WESTERN PLUS Scottsdale Thunderbird Suites

3.0 of 5 7515 E Butherus Drive, Scottsdale, AZ 86260
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BEST WESTERN PLUS Scottsdale Thunderbird Suites
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BEST WESTERN PLUS Scottsdale Thunderbird Suites
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349 reviews from our community

Traveler rating
    126
    110
    56
    30
    27
See reviews for
88
83
33
97
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
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  • All months
    (349)
  • Mar-May only
    (120)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (75)
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1 review
5 of 5 stars Reviewed 1 week ago

Was so impressed with this place. The rooms were very spacious. I liked that there were two separate rooms. The room was very clean. Had great views. Palm tress on the one side, mountains on the other. Bed was very comfortable. But the best part was the staff. Very friendly. Very accommodating. The continental breakfast was very good. The bartender... More 

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to leave us such a wonderful review! We appreciate feedback like this and it makes our job that much more rewarding. We hope to see you and your friends come the New Year. Our guests are family, and our hotel is your home away from home. Happy Holidays from al of us here at... More 

Rochester, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was central to the purpose of my visit. The Food was OK,.... you decide if you like salty eggs or not, but there were other choices. The room was clean, the grounds were clean, and the bed was good. The staff was very helpful when a problem arose, and I don't know what more you could ask for.

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review us here on Trip Advisor. We are happy you felt our staff was very helpful and that your stay met all your needs. We strive to make sure each and every one of our guests leaves here with a smile on their face.! We hope to see you back again in the... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a King suite, Room was clean, with seperate living area, with a door, and bedroom. It was clean, comfortable and no issues. Bedding was comfortable and enjoyed a good nights sleep which can be hard when traveling for business. Only issue was airport noise, the windows are single pane, so lots of day time jet noise.

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on Trip Advisor. We are happy to hear your stay was comfortable and pleasant. We hope that you enjoy this Holiday season and we will see you back again in the New Year! Greg Conn Front Office Manager 480-951-4000 More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We recently had our floors redone in our home in Scottsdale, AZ and had to stay at a hotel for a few days. We chose Best Western Plus in Scottsdale for its' proximity to our work and home. While we would have preferred to be in our own home, our stay at Best Western Plus was the next best alternative.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you Chris for taking the time to leave us a review here on Trip Advisor. We are so glad to hear your stay with us met all your standards in a hotel. We strive to make sure our property is well kept and maintained so all of our guests can feel as close as they can to being at... More 

united kingdom
Top Contributor
61 reviews 61 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Watch the room rate that seems to rise at weekends. Easy to find, relatively quiet with a very good value happy 2 hrs in the bar. Never went in pool etc as there on business but there was plenty of parking and a mall with some nice places to eat about 15 mins walk away. Breakfast was ok with a... More 

Was this review helpful? Yes 2
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review us here on Trip Advisor. Reviews like yours help us better our customer service for guests in the future. The reason we offer plastic cutlery instead of silverware is because we offers dishes on request to rooms. We found throughout the years that a lot of our dishes would disappear after allowing... More 

Issaquah, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel is very good ,the rooms are large ,comfortable. The breakfast is a hot buffet with good variety. It is right next to the Scottsdale Airport . Service in general is good . Make sure when you get your room that you have a shower curtain as the shower is behind the door and you may not notice.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to give us a review here on Trip Advisor. We are pleased to hear you enjoyed your stay and felt the rooms were comfortable and large. Regarding your shower curtain that was a mistake on our end and is not an everyday occurrence. We do inspections before each arrival and unfortunately that fell through... More 

Naperville, Illinois
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 20, 2014

This hotel was selected as it was within 1/2 mile from a place of business where my son would be interviewing early in the morning --after a long drive to Scottsdale. All he wanted was a close proximity to the interview and a good night's sleep. He arrived at the hotel at 10:30pm, spent a few hours preparing for the... More 

Was this review helpful? Yes 2
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

We strive to make sure all of our guest are taken care of whenever an issue comes to light. We perform quarterly inspections on our smoke detectors so issues like this one do not occur. Unfortunately it is hard to predict when a smoke detector is going to deem a battery low on power. When your son first heard the... More 

Payson, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

In Scottsdale area don't be fooled by resorts and high prices try this hotel and enjoy your stay. Excellent food, staff and easy to get around. Room are all suites, fitness , pool, lounge, great "hot" breakfast available.

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Salem, Oregon
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed November 15, 2014

Upon check-in we were informed that the hotel was very full and that people who booked through third party sites were being bumped to lower level rooms (we'd "reserved" a king, but were given a queen)...even though we already paid for it in advance. The walls/ceilings are paper thin. You can hear EVERYTHING. You know it's loud when you wake... More 

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Denver, United States
1 review
5 of 5 stars Reviewed November 14, 2014

This was a perfect location for our purpose, but the staff made it so I would come back. The complimentary breakfast was also excellent. The pool was great and our room was quiet. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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Additional Information about BEST WESTERN PLUS Scottsdale Thunderbird Suites

Address: 7515 E Butherus Drive, Scottsdale, AZ 86260
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Scottsdale Thunderbird Suites 3*
Number of rooms: 120
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Also Known As:
Scottsdale Thunderbird Hotel Scottsdale
Hotel Style:
#41 Family Hotel in Scottsdale
#42 Business Hotel in Scottsdale

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