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Westin Kierland Villas

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15620 North Clubgate Drive, Scottsdale, AZ 85254
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Westin Kierland Villas
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Westin Kierland Villas
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928 reviews from our community

Traveler rating
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    193
    54
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    10
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371
330
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
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Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We booked on vrbo and were obliged to do the time share dance. We were promised by Jenny breakfast for our kids and us and 20 percent off on everything. Truth is there is no breakfast, no 20 off and a bad room. Our bed was uncomfortable, very loud neighbors and a slight clean up during our one week stay.... More 

Was this review helpful? Yes 1
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

I'm sorry you were disappointed with your stay. We have no direct relationship with Vacation Rental by Owner, and you are correct that we don't offer free kid's breakfast. We do have an owner discount program, but that is for our owner's only. You've brought up several issues that I normally don't hear from our guests, but I would be... More 

Deerfield, Illinois
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Whether it's a rodeo, movie, museum or restaurant the concierge service will dazzle you with suggestions and bookings. The facility has kept up with replacements and renovations, so it's as new as it was 12 years ago. A short walk to the Westin Hotel , golf course and Kierland upscale shopping mall provides further alternatives. The villas are large and... More 

Was this review helpful? Yes 3
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

I agree a good concierge can really enhance a vacation. I always encourage our guests to take advantage of our wonderful concierge team. Thank you for continuing to return. I hope you will return soon. Best regards, Scott Caldwell More 

1 review
4 of 5 stars Reviewed 1 week ago

The Westin Kierland Villas proved to be a overall good choice for our trip to the Scottsdale area. It was expensive but our room was clean and we had nothing too much to complain about. It has two pools and most rooms have a great view of the Kierland Golf Club. We were in building 6, which was tucked in... More 

Was this review helpful? Yes
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

Thank you for staying with us. I hope you will return for a future stay. Please feel free to contact me. We'll make sure you are in a room closer to the lobby if that is your preference. Warm regards, Scott Caldwell More 

Milwaukee, WI
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This spring was our family's 3rd trip to the Westin Kierland Villas. We are continually amazed at how well-kept this property remains over the years. The resort clearly makes it a priority to ensure that guests see nothing but clean and immaculate grounds and facilities. The bushes and desert landscaping are trimmed and meticulously maintained. No garbage, burnt out lightbulbs,... More 

Was this review helpful? Yes
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

I'm honored your family has made us part of your annual vacation plans. I appreciate your praise and your suggestions. I'm not sure if you were aware, but we host a walk in a near by preserve one or two times a week (depending on time of year). I'd appreciate hearing any particular items you would like us to carry... More 

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

we've owned here nearly from the beginning and never stayed here until last year when we heard about their wine program. Since then we've stayed a few times and were overwhelmed with the wine dinners hosted by Tony Miller. We've traveled the world many times over and have been to countless wineries around the world and we've never met anyone... More 

Was this review helpful? Yes
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

Thanks for your great comments about the wine events and Tony! I hear from many of our guests how much they look forward to attending our wine tasting and/or dinner. I have shared with my other general managers our successes here, but it is difficult to duplicate the experience. We did just place new pool furniture and it looks great.... More 

Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We exchanged our villa in Orlando, Vistana Villages for Westin Kierland. We stayed in a two bedroom villa facing the beautiful golf course. Westin Kierland, like most Starwood Properties that we have exchanged into, was a very nice, clean, pretty, and welcoming resort. Pools were nice. We used the larger pool with the lazy river several times during our stay.... More 

Was this review helpful? Yes
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

I very much appreciate your comments on tripadvisor. It's always helpful to read what others have done while on vacation. It sound's like you had a great experience. I hope you will come back to Arizona soon. Best regards, Scott Caldwell More 

Minnneapolis
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a deal and were encouraged to listen to the time share through SPG. We stayed in a 1 bedroom villa facing the golf course. The villa was lovely but no windows except for the sliding glass door to the patio so I agree with other reviews..it is really dark inside. The one troubling thing was the bathtub was... More 

Was this review helpful? Yes
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

I'm very pleased to know you enjoyed your vacation with us. I appreciate your observations and suggestions. We do have a shuttle (you may have used) that takes our guests to The Scottsdale Quarter and The Kierland Commons. Both of those locations have many dining and shopping options in addition to the restaurants at the resort and here. We are... More 

Deposit, New York
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Yes were are SPG owners but this location does more than any other SPG property in the way of service and activities in our experience. I could not begin to name them all but the wine dinner, beer dinner and wine tastings were all memorable. I will certainly be back.

Was this review helpful? Yes
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

I very much appreciate your continued loyalty. We strive to earn that kind of loyalty from each of our guests. I hope when you return again, you feel we've become even better. Best regards, Scott Caldwell More 

New Jersey
Top Contributor
91 reviews 91 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've owned here for over ten years and for all that time, this place has delivered like no other! We've been there with just my wife and I, with friends and with family. This time we had my oldest son, his wife and their three kids (2-7-10). I had some leftover Options and was able to get a separate suite... More 

Was this review helpful? Yes 2
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

I can't wait to meet next year! Please send me a note or call me and I would love to know you personally. Thank you very much for your compliments of our team. We are in the midst of one of Scottsdale's best areas, but I believe our staff is what makes this place. I look forward to your call.... More 

Lincoln, Nebraska
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a one-bedroom villa. It was lovely with a balcony overlooking the golf course. The only thing we did not like was there were no windows in the living room and kitchen area but they did have enough lighting so that helped. We went to the resort, which is an easy walk or you can drive, to listen... More 

Was this review helpful? Yes
Scott_Caldwell, General Manager at Westin Kierland Villas, responded to this review

Thank you for sharing your experience with your fellow travelers on tripadvisor. I'm glad you enjoyed both our property and the whole Kierland experience. While I'm not directly involved with the sales team, I'll let their manager know of your positive experience. I hope you'll return soon. Best regards, Scott Caldwell More 

Hotel Review Summarization

What travelers say

  • Golf course(34)
  • Lazy river(20)
  • Very nice(12)
  • Pool area(8)
  • Living room(7)
  • Main hotel(5)
  • Heavenly beds(4)
  • Time share(3)
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Pool/beach area (28)
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Hotel & grounds (89)
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View from room (29)
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Room/suite (86)
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Bathroom (20)
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Dining (8)
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Adult Pool (32)
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Children's Pool (4)
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Deluxe Villa (83)
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Pool (33)
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Premium Villa (110)
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The Hotel (121)

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Bathroom (1)
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Hotel & grounds (5)
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Pool/beach area (1)
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