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Scottsdale Resort & Athletic Club

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8235 E. Indian Bend Road, Scottsdale, AZ 85250
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Scottsdale Resort & Athletic Club
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Scottsdale Resort & Athletic Club
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alto, New Mexico
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in this pretty hotel overnight. The room was very pretty, just a little dark. The linen was soft, towels thick, great in room coffee service. The pool was exceptional for this time of year, quiet, clean and so lush!

Was this review helpful? Yes
Rebecca H, Public Relations Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear Ellen, Thank you for the kind words about our property. We're so happy you could enjoy our resort pool and the quiet surroundings. We hope you think of us the next time you visit Scottsdale! Kind regards, Resort Management More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

Very nice accommodations in the king suite, large and fully applianced! Off season so the Resturant was closed! Perfect central location ! Nice pool area. Handicap parking and accessible rooms were convenient . Would definitely return.

Was this review helpful? Yes
Rebecca H, Public Relations Manager at Scottsdale Resort & Athletic Club, responded to this review

Thank you for taking the time to review our property. We're glad you enjoyed our spacious Suite accommodations. It's definitely a favorite among our guests with balconies overlooking the pool and views of Camelback mountain. We hope you think of us when you return to Scottsdale! More 

ROCHESTER
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 29, 2015

The resort was empty and we were assigned the smallest room the side. Booked through Priceline. Wouldn't even pay the so called discounted price that we paid. Located about 10 minutes from Old Town Scottsdale. The only nice compliment was the girl working the front desk.

Was this review helpful? Yes
SRACManager, Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear Patty M, Thank you for the review regarding your recent stay with us. We offer our apologies that your stay did not meet and exceed your expectations. In reviewing your reservation, it shows you received the correct room type reserved through Priceline. When our resort is not at full capacity, our staff will offer upgrades to one of our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

If you are expecting an up-to-date, more modern property with doting staff you will be disappointed. We received the WORST Customer Service from the manager Janice! She is very rude and inconsiderate of your concerns. There was one staff member who was genuine in herr effort to help but to be honest we were over charged during our stay.. The... More 

Was this review helpful? Yes 1
SRACManager, Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear Aneesha A, Please accept our sincere apologies for your unsatisfactory experience with one of our staff members. Our staff members collectively have many years of exemplary experience in the Hospitality Industry and this is certainly not indicative of the level of Guest Service we provide our guests. We assure you that this situation will be handled appropriately. It is... More 

Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

You will either love this resort or not. But having lived in Phoenix in the 1980's this property made me feel that I had come back home. Upon checking into the room I had the impression I was in fact stepping back in time, and I view this as a positive. The rooms are deep with high ceilings, and furnishings... More 

Was this review helpful? Yes 1
SRACManager, General Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear b0raas, Thank you for the review of your recent stay with us. We appreciate your honest feedback of our property and will do everything possible to make the improvements indicated in your review. Given the family history of the property, it is good to know that the timeless tradition of true hospitality is still appreciated and we are proud... More 

Christchurch, New Zealand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 7, 2015

We stayed here as a timeshare swap, maybe we have been spoiled by other timeshares we have stayed at in the area but this place felt like someone's holiday home where they have put all their old household goods. The checking-in was strange, we had the confirmations from our timeshare company but they didn't seem to have any record on... More 

Was this review helpful? Yes 2
SRACManager, General Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear Chochick, Thank you for the review of your recent stay with us. Please accept our deepest apologies that our property did not meet and exceed your expectations. We have reviewed your remarks and are taking the necessary steps to rectify the challenges you experienced during your stay. Our goal is to make every guest feel at home and create... More 

Arlington Heights, Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 25, 2015

We were in Scottsdale for an extended "Spring Training" baseball weekend and stayed at the Scottsdale Resort and Athletic club - it is really a hotel attached to an athletic club. We played tennis daily (and a plus is a "ball machine" is available for a small charge"). Has several pools with hot tubs that are a great place to... More 

Was this review helpful? Yes 1
SRACManager, General Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear HarryLeon, Thank you for the review of your recent stay with us. We are very pleased that you enjoyed our resort and athletic club. Offering accommodations to suit everyone from one night staycationers in our standard king rooms to long term guests in our villas with full kitchens, we are proud that we also have a uniquely extensive tennis... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 21, 2015

We are on our annual trip down here to enjoy the arizona sunshine with some of our friends. I have never actually taken the time to write a review but I felt that this place might actually watch there reviews and try to fix there many issues. First thing is what kind of resort charges there guests to use there... More 

Was this review helpful? Yes 3
SRACManager, General Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear Seeryan, Thank you for the review of your recent stay with us. We would like to apologize that your interaction with one of our team members did not meet and exceed your expectations and for the confusion with your court rental charge. We strive for superior guest service at our property and this type of incident is certainly not... More 

Chicago, IL
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 5, 2015

Upon checking in during the late morning for a 7-night stay, the desk told us we not only could enter our room but we had been upgraded to a one-bedroom villa. It was really a one-bedroom apartment: large living and dining room area, balcony, full kitchen with dishwasher, washer/dryer and large bedroom and bathroom. Everything seemed updated, including two flat-screen... More 

Was this review helpful? Yes
SRACManager, General Manager at Scottsdale Resort & Athletic Club, responded to this review

Dear BruleLaker, We would like to thank you for the wonderful review of your recent stay with us. It is rewarding to know that our training and continued efforts are being recognized. We take great pride in our property and the level of service we provide and appreciate when it is commended by the most important component of our jobs…our... More 

Tucson
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 4, 2015

Give this family-owned and operated property a chance to re-vamp. They have some details to attend to, but if you are seeking quiet and smaller, this is just fine. We had terrible weather on our particular visit, so did not take advantage of the pool, Jacuzzi, or tennis, which it is known for (and the usually perfect sunny weather). Unfortunately,... More 

Was this review helpful? Yes 1
SRACManager, Guest Relations Manager at Scottsdale Resort & Athletic Club, responded to this review

Hi Kim, Thank you for taking the time to review our facilities! We’re so glad you enjoyed our resort and had a chance to learn a bit about the family legacy. Although we are sorry to hear you didn’t have a chance to experience our pool and tennis, I’m pleased that you enjoyed our location and amenities. We believe our... More 

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