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Holiday Inn Express Scottsdale - Old Town

2.5 of 5
3131 N. Scottsdale Road, Scottsdale, AZ 85251
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Holiday Inn Express Scottsdale - Old Town
Ranked #8 of 78 hotels in Scottsdale
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306 reviews from our community

Traveler rating
    159
    113
    18
    7
    9
See reviews for
Families
74
 
Couples
95
 
Solo
28
 
Business
41
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013 NEW

Was pleasantly surprised with this hotel. It was very clean, in a great location,and not only do they provide a welcome bag at check-in, but they offer complimentary milk and cookies, a manager's reception with complimentary beer, wine, soda, and free WIFI. I did not try the breakfast,but there was quite a variety to choose from. If you are planning... More

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Watertown, Wisconsin, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

Beautiful facility and friendly staff. Suite was really nice, even had some paper plates, plastic eating utensils, etc. so we could warm up our left overs from lunch. Nice coffee/tea bar 24/7, managers reception nightly, nice fitness room, and the pool area was very nice. Breakfast was great-you really couldn't ask for more. Very clean and comfortable hotel. Shuttle driver... More

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Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

Between my husband and I, I am usually the hotel snob who doesn't like his choices. I was pleasantly surprised by the Holiday Inn Express in Scottsdale near Old Town. We stayed there for 1 night in order to catch an early morning flight out of Phoenix. The room layout was perfect for our party of 5 (2 queen beds... More

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tel aviv
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 7, 2013

friendly greeting by a helpful and attentive front desk, clean comfortable large room, great breakfast, facilities of a higher category hotel. if you are traveling on a budget, this is a great place to stay in the Phoenix area. Minutes from Oldtown with it's art galleries, restaurants, etc.

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Davis, CA
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 4, 2013

The suite was long and narrow with the air conditioner under the bedroom window. The air did not circulate well, so the bedroom was cold and the living area was warm even though it had a ceiling fan. Storage space was plentiful with two closets and many drawers. The "firm" and "soft" labels on the pillowcases was a very nice... More

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ConcordHospitality, General Manager at Holiday Inn Express Scottsdale - Old Town, responded to this review
May 16, 2013

runtom, Thank you for taking a moment to share your experience with us at Holiday Inn Express. I’m glad you enjoyed our close location to Old Town and the complimentary breakfast. My apologies for the areas we fell short to meet your expectations. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities... More

Michigan
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 4, 2013

1. Strong wifi signal with no interruptions or problems at all ever (which is rare for a hotel) 2. Very friendly staff including front desk, food service, maintenance. 3. Spotless room. 4. Nice pool (which was great on a hot day) 5. Nice breakfast which included eggs- not just the carb loading breakfast of some chains. 6. Quiet 7. Comfortable... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Holiday Inn Express Scottsdale - Old Town, responded to this review
May 16, 2013

Travellingdude2, Thank you for your review and complimentary feedback on our great hotel and friendly service. I’m glad you enjoyed your stay, our comfortable accommodations and all the wonderful amenities that we’re proud to offer our guests. Please plan to visit us again the next time you travel to Scottsdale. Thank you again for writing. Sincerely, Trish Ryno, General Manager More

Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

This hotel offers free shuttle from airport. Free wifi and breakfast which was great. Friendly staff. Clean rooms. Bathrooms are small and sink is not in the bathroom which I don't like this kind of design. Shower is good. Good restaurants are walking distance away. Fashion mall is very close to the hotel. No surprises.

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See 2 more reviews by Drtolga for Scottsdale
ConcordHospitality, General Manager at Holiday Inn Express Scottsdale - Old Town, responded to this review
May 1, 2013

Drtolga, Thank you for taking the time to write a review about your stay with us at the Holiday Inn Express. We’re happy to hear you enjoyed your stay and the value added amenities that we’re proud to offer our guest. Please plan to visit us again the next time you travel to Scottsdale. Thank you again for writing. Sincerely,... More

West Sussex, England
Top Contributor
54 reviews 54 reviews
53 hotel reviews
Reviews in 43 cities Reviews in 43 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 16, 2013

We really enjoyed our 6 nights at this hotel, and booked it after reading the reviews on Trip Advisor. The location is very handy for Old Town Scottsdale and the Fashion Square Mall, though you would need a car to get there. The 2 room suite was very spacious, and ideal if you are a family with teenagers like us.... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Holiday Inn Express Scottsdale - Old Town, responded to this review
April 26, 2013

westsussex10, It’s great to hear from you, and we’re glad you enjoyed your 6 nights at our Holiday Inn Express. We appreciate you and your family choosing to stay with us and are happy our hotel was conveniently located for your travel needs. I’m glad you enjoyed the poolside room and hope you had a great visit to Scottsdale. I... More

California
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 9, 2013

The location is just south of old town and all the great restaurants and shopping. Shuttle services are available if you do not have an automobile. The facilities and staff are wonderful, good breakfast, evening happy hour and cookies. Wonderful pool and spa.

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Holiday Inn Express Scottsdale - Old Town, responded to this review
April 21, 2013

zeldazelda, It’s great to hear from you! Thank you for your review and kind comments about our hotel’s great location, our wonderful staff and all the amenities that we’re proud to offer our guests. We enjoyed your company and hope you’ll visit us again soon. Thank you again for writing. Sincerely, Trish Ryno, General Manager More

Sioux Falls, South Dakota
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 3, 2013

We stayed at this HI Express over Easter. The staff is wonderful. The shuttle drivers were so friendly and helpful. The morning breakfast was great, the afternoon tea, cookies and lemonade were a nice surprise. The pool area is nice. Rooms are spacious. Many kids around at this time, somewhat of a daycare atmosphere at the pool and eating area.... More

Was this review helpful? Yes 2
See 5 more reviews by Tlc2010 for Scottsdale
ConcordHospitality, General Manager at Holiday Inn Express Scottsdale - Old Town, responded to this review
April 15, 2013

Tlc2010, Thank you for taking a moment to write a review. We appreciate you choosing to stay with us at the Holiday Inn Express, and we’re glad you enjoyed your stay. It’s great to receive your wonderful comments about our friendly staff and shuttle drivers. I hope you had a very happy Easter. Please visit us again soon. Thank you.... More

 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(34)
  • Old town(19)
  • Pool area(13)
  • Very friendly(9)
  • Free shuttle(6)
  • Complimentary breakfast(4)
  • Great location(4)

Additional Information about Holiday Inn Express Scottsdale - Old Town

Address: 3131 N. Scottsdale Road, Scottsdale, AZ 85251
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Scottsdale
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
You are invited to Stay Smart & enjoy resort style amenities beyond your expectations at the Holiday Inn Express Hotel & Suites Scottsdale. Whether you are coming in on business or just to get away, this hotel in Scottsdale is a great location for shopping, fine dining, entertainment, night life,and much more! You will find yourself impressed with our award winning service, convenient location, and spacious suites featuring our Stay Smart bedding collection and showerheads, microwaves, refrigerators, pay-per-view movies, expanded cable with HBO and pull out sofas in each of guest suites. Our complimentary shuttle service will take you to and from Sky Harbor Airport and within a three mile radius of the hotel runs from 7am to 10pm daily(based on availability) to get you where you need to go. Your stay includes free high speed wireless Internet, free deluxe continental buffet breakfast, a free managers reception each evening, an outdoor heated pool and spa, business center, and fitness center. Some of the many nearby attractions include: Old Town Scottsdale, San Francisco Giants and Oakland A's Spring Training Facilities, Scottsdale Fashion Square Mall, ASU Sun Devil Stadium, Downtown Tempe Mill Avenue, Phoenix Zoo, Desert Botanical Gardens, and Scottsdale Osborn Heathcare. Just to the north of us is WestWorld, home of the Arabian Horse Show, Arizona Bike Week and the Barrett Jackson Classic Car Auction. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Hotel
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Scottsdale Holiday Inn

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Holiday Inn Express Scottsdale - Old Town
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