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All 78 Scottsdale hotels

Holiday Inn Express Hotel and Suites Scottsdale - Old Town

2.5 of 5 Hotel   |   3131 North Scottsdale Road, Scottsdale, AZ 85251
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92%
Ranked #5 of 78 hotels in Scottsdale
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Mikki B Des Moines, Iowa
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450 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Des Moines, Iowa
Top Contributor
55 reviews 55 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just finished a 3-night stay at the hotel. The staff at this hotel are exceptional. During our entire stay we never once encountered a staff member that didn't greet us with a smile. Kudos to all of you! As I stated, this is a budget hotel.. but a nice one. There isn't a large spacious lobby or elegant dining.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Mikki B, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time... More

Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i only chose this hotel because of its excellent reviews, and was not disappointed staff were fantastic the pool area was great and free breakfast and parking a must . only down side our room was not facing the pool but road with no ability to open windows the 3 levels,you either are facing the road and parking or you... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our pool and ample breakfast, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Trisha Ryno, GM More

UK
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night at the hotel. The room was a good size with good facilities, The breakfast was basic but good esp. as it was free. The swimming pool area is very clean and pleasant. Hotel is located a very short drive or approx. 15 min walk from downtown Scottsdale in a safe area. Recommended

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear ErinBUk, Thank you for your kind review! We’re pleased to hear our spacious rooms, amenities and convenient location made for an enjoyable stay; I look forward to sharing your feedback with the team. It was a pleasure to host you. Please plan to visit us again the next time you travel to the area. Best, Trisha Ryno, GM More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 4, two adults and two teens,stayed here for a total of 3 nights. The room set up was great, with a sitting room with pullout sofa, frig, microwave and desk. We loved the pool with waterfalls, happy hour every eve but Sunday,milk and cookies in the evening, generous breakfast buffet. The fitness room was clean, quiet,and barely... More

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ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Margaret, We're happy to hear from you, and we're glad to know that you enjoyed your stay with us. It's great to learn that you enjoyed our spacious room, pool and ample breakfast in addition to our helpful staff. A return visit is the best compliment; please plan to visit us again the next time you travel to the... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and two children (ages 13 and 18) stayed here for three nights in late June and were very impressed. The front desk staff couldn't have been nicer or more helpful and the included breakfast and happy hour every day were great. The property is very well-maintained and clean. The pool is excellent. The location is perfect and the... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Julie, Our staff makes sincere hospitality their priority. Reflections like yours give us areas to improve our guest experience, as well as talking points to commend our staff. I’m thrilled to learn you enjoyed our pool, breakfast and friendly staff in addition to our convenient location. Thank for taking the time to review your experience and we hope to... More

El Paso
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

My husband and I booked this hotel during our stay in scottsdale to go to the mayo clinic. We obviously had other choices that were much closer but since we've stayed here before we decided the drive was worth it. We came just in time for happy hour! Complimentary Bud Light and Amber Bock were on tap and an assortment... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

S_Moncayo, We appreciate your review and return visit to Holiday Inn Express Scottsdale. We know you have many choices when traveling to Scottsdale area and we thank you for choosing our hotel. I'm delighted to hear that the level of cleanliness, comfort and service you experienced made for an enjoyable stay. We hope you'll visit us again in the future!... More

San Jose, California
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 9, 2014

I was there this past weekend for buissness and WOW what a clean nice hotel......staff was super nice quite and friendly I asked for a ride into oldtown and they dropped what they were doing to help me out.. Will stay again

Was this review helpful? Yes
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

BBMORR, Thank you for choosing Holiday Inn Express Scottsdale while traveling on business. We appreciate your compliments regarding our clean hotel and friendly staff. Our team takes great pride in the level of service they provide. We look forward to extending our hospitality to you again in the future. Thank you again for your review! Kind regards, Trisha Ryno, General... More

Tacoma, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

This hotel is in a great location right off the freeway and near many attractions. When you first walk in, everything seems as expected based on reviews. Lobby is nice and modern looking. But...when you get into your room, it's another story. Furniture is a bit dated. Beds squeak like they're gonna fall apart. Rooms just have an old feel... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Ms_L0ve2Travel, Thank you for your review. We appreciate hearing from you and sincerely apologize that our accommodations failed to meet your expectations. Our goal is to deliver the best possible guest experience and we hope you'll give us another opportunity in the future. Thank you again for your feedback. Kind regards, Trisha Ryno, General Manager More

Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 31, 2014

We recently stayed here for 10 nights and had a fabulous time! We didn't have a car and found it very easy to get around. The shuttle bus collected us from the airport for $10 each and took us around the area within a 3 mile radius for free. This linked into the light rail system so we could get... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

MissDebs17, We appreciate hearing from you and thank you for sharing feedback on your fabulous stay at our hotel. Your praise regarding our wonderful staff, comfortable rooms, and value added amenities highlights our core objective in exceeding guest expectations. We're happy to have had you as our guest and thank you for choosing Holiday Inn Express Scottsdale. Please plan to... More

Spokane Valley, Washington
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

I stayed 5 nights at this hotel over Memorial Weekend. The staff was fabulous, rooms were roomy, beds were very comfortable, breakfast was a nice variety and the shuttle took me to old town, restaurants, shopping and airport. I felt comfortable being there by myself. The pool offered lots of seating and was a great place to hang out in... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Laurie S, Thank you for taking the time to write a review from your visit to Holiday Inn Express Scottsdale. We're pleased to know you had a comfortable stay and found our complimentary services and great location perfectly suited for your travels. We hope you'll have an opportunity to return in the future. Thank you again for writing! Kind regards,... More

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Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 North Scottsdale Road, Scottsdale, AZ 85251
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Scottsdale #7 Family Hotel in Scottsdale #19 Business Hotel in Scottsdale
Hotel Class
Official Description (provided by the hotel)
You are invited to Stay Smart & enjoy resort style amenities beyond your expectations at the Holiday Inn Express Hotel & Suites Scottsdale. Whether you are coming in on business or just to get away, this hotel in Scottsdale is a great location for shopping, fine dining, entertainment, night life,and much more! You will find yourself impressed with our award winning service, convenient location, and spacious suites featuring our Stay Smart bedding collection and showerheads, microwaves, refrigerators, pay-per-view movies, expanded cable with HBO and pull out sofas in each of guest suites. Our complimentary shuttle service will take you to and from Sky Harbor Airport and within a three mile radius of the hotel runs from 7am to 10pm daily(based on availability) to get you where you need to go. Your stay includes free high speed wireless Internet, free deluxe continental buffet breakfast, a free managers reception each evening, an outdoor heated pool and spa, business center, and fitness center. Some of the many nearby attractions include: Old Town Scottsdale, San Francisco Giants and Oakland A's Spring Training Facilities, Scottsdale Fashion Square Mall, ASU Sun Devil Stadium, Downtown Tempe Mill Avenue, Phoenix Zoo, Desert Botanical Gardens, and Scottsdale Osborn Heathcare. Just to the north of us is WestWorld, home of the Arabian Horse Show, Arizona Bike Week and the Barrett Jackson Classic Car Auction. ... more   less 
Number of rooms
170

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