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Sheraton Desert Oasis

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17700 N. Hayden Road, Scottsdale, AZ 85255
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Sheraton Desert Oasis
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Sheraton Desert Oasis
Sheraton Desert Oasis
Sheraton Desert Oasis
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600 reviews from our community

Traveler rating
    298
    213
    57
    22
    10
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Desert Oasis
See the most recent reviews
Clovis, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Beautiful resort, clean, great area, close to freeway. The pool area was very nice with the waterfall and the food grill close by. Some of the areas have a bbq outside with table. They also have a shuttle to the market if needed. The area was also quiet.

Was this review helpful? Yes 2
larrchar
Top Contributor
428 reviews 428 reviews
27 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a lovely property.The rooms are newly refurbished and the landscaping is beautiful. The staff is helpful and friendly , from the front desk, to the pool and in the Gift Shop. Everyone we encountered offered friendly service. The swimming pool is warm and features a waterfall and spa behind it. There is a pool Bar/cafe that offers salads,... More 

Was this review helpful? Yes 2
Seattle, Washington
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We came to AZ for spring training. We decided to extend our trip for a couple more days but our hotel couldn't accommodate us. We moved to this facility for the last two days of our stay. We were told at check-in that check-out time was 10 am with no option to extend that. This was extremely inconvenient for us... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello there Carol, Thank you for your feedback. I hope you've had a nice time catching some spring training games! I understand your frustration with our 10 am check out, especially since you had a later flight that day. I've been there myself and it's not fun! We usually try our best to extend a later check out in those... More 

Lexington
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In all the times I've been to AZ, I've never seen it rain like it did this trip. I would have liked to enjoy more of the hotel but rain kept us inside when we were at the hotel. The rooms were very clean, spacious and comfortable. One of the best beds I've ever slept in. The staff was friendly... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear XBG531, Thank you for your nice comments! It sounds like you made the best of your time here, despite the rain. We have definitely had some weird weather over the past year! I hope you will be back soon to do all the things you had originally planned before the "flood" happened:) Chances for nice weather the next time... More 

Las Vegas
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed a week. The condominium was very clean, well maintained, and well appointed. The staff was very friendly and helpful. The pool is very nice (heated) and large with a large spa tucked behind the waterfall in the rocks. It is very convenient to the local attractions such as Taliesin West, shopping, golf and the interstate highway system. It... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello there Zoomie70, What a nice review! Thank you so much for your great comments about our property and staff. We were happy to hear that you enjoyed your stay with us and that we were able to rectify the situation to your complete satisfaction. We hope to see you again sometime soon! Warm regards, Michelle Sheraton Desert Oasis More 

Monroe Center, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at sheraton desert oasis for about 8 years always in mid March. The resort continues to get better in terms of service quality and the property itself. Grounds are immaculate. Rooms were all updated last year so are clean and fresh. Very quiet resort. I was amazed at how quiet it is given the number of people... More 

Was this review helpful? Yes 1
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear denise s, Wow, that is awesome you have made our resort your March vacation destination for the past 8 years! And we are so glad that you continue to find it getting better every year. That is one of our main goals! Furthermore, we are happy that you got to enjoy our newly renovated villas, and that you found... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015 via mobile

Only one request for the resort - to be assigned a quiet one bedroom villa so I can paint on my vacation. Called weekly for a month to ensure awareness of request. Upon check in was told request was honored - our unit was on Hayden Road - constant traffic noise into bedroom and balcony. Would not reassign room. We... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello VacationWarrior88, Please accept our sincerest apologies for the fact that despite repeated requests on your part, you ended up in a villa that was noisier than what you would have liked. I can absolutely understand your frustration with this situation, and I am truly sorry that this could not be corrected while you were still with us! I would... More 

Canada
Top Contributor
61 reviews 61 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 14, 2015

Once again for another year, we spent two glorious weeks at the Sheraton Desert Oasis. Our first week was in the one bedroom lock-off small side but was definitely adequate for my husband and I. Our second week, we moved next door to the larger one bedroom side which offers more space and comfort. Both sides are equipped with full... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello louolym, It was great to have you back with us and allowing us again to be your "home away from home"! We are always happy to have a part in making our guests' stay a memorable and wonderful experience and from what it sounded like, we were successful. I couldn't agree more on the Fry's Grocery store. Going there... More 

Bellevue, WA
Top Contributor
99 reviews 99 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 13, 2015

First, a disclaimer. My wife and I are timeshare owners with Starwood, and this is one of their resorts. We were in the Phoenix area to experience a couple games of baseball spring training, and also, this was my first visit to Arizona. The Desert Oasis was a very pleasant "base of operations" for us. The service and cleanliness of... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello there SenorGregorio, Thank you for this lovely review! We are happy that you picked our resort for your first visit to Arizona and even happier that we did not disappoint! :) It was great to hear that we could contribute to what sounds like a fun filled vacation here in the Valley of the Sun! Come see us again... More 

Phoenix, Arizona
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 11, 2015

I had a great stay at this hotel, it close to the 101 highway. The room I had was nice but a bit small. It was a one bedroom lock with a kitchenette. It was big enough for my wife and I. The grounds are well kept and the service was great. It was a quit easy drive to Cave... More 

Was this review helpful? Yes 1
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear Antoine S, Thank you for your recent stay with us! We are glad that you found our resort to be well kept with great service. Our number one goal is to ensure we deliver extraordinary experiences for all of our guests, so we go to great lengths to make that happen! It is great you found us to be... More 

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