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Sheraton Desert Oasis

3.5 of 5 17700 N. Hayden Road, Scottsdale, AZ 85255
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Certificate of Excellence 2014
Sheraton Desert Oasis
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569 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Desert Oasis
See the most recent reviews
Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 19, 2014

It was cold and rainy while I was in Scottsdale, there was no heat in my room no matter what temp you turn the thermostat to. I had to turn the a/c unit off to keep cold air from blowing, and used the burners on the electric stove to get some heat in the room. The large outdoor whirlpool tub... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear nmhiker505, Please accept our sincerest apologies for the issues you encountered during your recent stay with us. We are currently working on resolving any remaining problems with our HVAC system and are also awaiting the arrival of updated channel guides. While there are no restaurants in walking distance, there is a wide array of dining (and shopping) options within... More 

Salem, New York
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 18, 2014

My husband and I went to visit our son in the Scottsdale/Phoenix area. We booked a week at the Sheraton Desert Oasis through our timeshare - Interval. We could not have been happy with the hotel. It was fantastic. I have not one, even tiny, complaint about this place. The front desk staff were extremely friendly and helpful. The resort... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear StarlitRidge, Wow, what a glowing review! Thank you so much for all those great comments in regards to your recent stay at our property. It absolutely made our day to hear how much you enjoyed your time with us while in town to visit your son. We hope you will be able to return next year, and we look... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed December 12, 2014

Subject: Sheraton Desert Oasis Location: Scottsdale, Arizona, United States, North America Title: Another Great Vacation ID#: 243856956 We just came back from a 10-day trip to Scottsdale and it was wonderful! We stayed at the Sheraton Desert Oasis and found it to be a great location, lovely suite, large heated pool. We visited all the recommended sites and our favorites... More 

Was this review helpful? Yes
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear goldie, Thank you for this wonderfully detailed and informative review in regards to your recent stay at our property. It looks like you truly made the most of your stay here, exploring many of the sights and places the area has to offer. We loved hearing that our property and staff contributed in making your vacation memorable for all... More 

Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

On our way to Grand Canyon and Bryce Canyon National Park, we stopped at this hotel for a 2 nights stay. It is very quaint and comfortable. With a full kitchen, washer and dryer and a lovely spa in the room, you could not ask for more. Also each room has a balcony and gas grills are available in the... More 

Was this review helpful? Yes
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Katie, How wonderful to hear that you had a great stay with us! Thank you for those nice comments. I hope you also had a fantastic time at the National Parks you were visiting! Come see us again sometime! Warm regards, Michelle Sheraton Desert Oasis More 

NY,NY
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 24, 2014

Stayed here for a long weekend while visiting family. Scottsdale is really the area you want to stay in if you're in Phoenix and while this property isn't the best I've stayed at it's still a very good hotel/resort. The room/suite was great. Clean and well appointed. I did have a problem with the tv remote and the Bose radio... More 

Was this review helpful? Yes 3
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear HurdyGurdyMan, Thank you for your comments in regards to your recent stay at the Sheraton Desert Oasis. It was great to hear that you had an enjoyable time with us, and I hope you were able to spend lots of quality time with your family while here. While our Splash Poolside Grille does offer breakfast, lunch, and dinner as... More 

Calgary, Canada
Top Contributor
73 reviews 73 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 21, 2014

First stay here for 5 nights in a basic 1BR suite and we generally enjoyed it. We are Westin-Starwood timeshare owners, and would rate this location slightly below our time spent previously at the Kierland villas in Scottsdale. PROS -friendly front desk staff -clean modern room, efficient kitchen w/ full sized fridge & DW -large pool and hot tub, gym... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear GMROCKS, Thank you for your detailed review about your recent stay at our property. We were glad to see that you overall enjoyed your time with us, but I do want to take a moment to apologize that the location of your villa fell short of your expectations. Our staff is usually very good at reviewing requests ahead of... More 

Des Moines, Iowa
Top Contributor
83 reviews 83 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 19, 2014

We usually stay at Kierland when we're in Scottsdale. This year we decided to try the Sheraton villa location. This property is much smaller, but provides has a convenient location and opportunities to relax at the pool or participate in some property activities. The property was just updated earlier this year. The rooms now compare with the Westin rooms at... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Katlay, Thank you for your feedback in regards to your recent stay at our property. We were happy you picked us for your vacation this time around and even happier that we made your stay with us a success! We are very proud of the results of our recently completed renovation, and it's always good to hear the same... More 

Halifax, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2014

We have been going to Sheraton Desert Oasis for approximately 5 years. Traded through RCI and fell in love with the place. It seems to get better every year. Staff are wonderful and very helpful. The property is meticulous. The rooms have been upgraded and very comfortable. Very comfortable bed and quality bedding. Free internet that is very reliable. Close... More 

Was this review helpful? Yes 2
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear Bluenose5355, Thank you so much for staying with us every year! We are always glad to have you back, and we can't wait to have you as our guest again next year! Your comments are much appreciated. I will be sure to share them with our teams! I'm glad that you were able to enjoy many of the great... More 

Hershey
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2014

Excellent resort. We stayed in a deluxe one bedroom with a full kitchen. The unit had a view of the mountains and we saw the beautiful sunrise each morning. The furnishings were very comfortable and eye appealing. It had all the amenities you will need. Free wifi. Great signature Frys market in less than 2 miles. We liked the location.... More 

Was this review helpful? Yes 1
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear lov2skivail, Aren't the mountains near the resort beautiful? You are right, they definitely make for amazing sunrises. So glad that you were able to enjoy them. While on the topic of mountains, you mention that we are not far from the Sonoran Preserve. I'm happy you visited there! That is my personal favorite place for hiking in the area.... More 

SoCal
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2014

Our stay at the Scottsdale Sheraton Desert Oasis was very pleasant. Scottsdale offers many recreational and entertainment opportunities, from major league baseball spring training, to nearby university and pro football, to marvelous shopping and restaurants, to historic old town, to the many fascinating sights in the desert. Grand Canyon can also be a day trip away. The resort itself provides... More 

Was this review helpful? Yes 1
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear Drledesac, Thank you for your recent stay at Sheraton Desert Oasis! It is nice to hear you were able to enjoy so many facets of the local Scottsdale area, and of course our resort in general. I did want to apologize about what you mentioned regarding your experience with the vacation ownership presentation. Please know that I have shared... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Pool area(12)
  • Master bedroom(3)

Additional Information about Sheraton Desert Oasis

Address: 17700 N. Hayden Road, Scottsdale, AZ 85255
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale
Hotel Style:
#5 Top resorts Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale

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