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All 78 Scottsdale hotels

Sheraton Desert Oasis

3.5 of 5 Resort   |   17700 N. Hayden Road, Scottsdale, AZ 85255
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Sheraton Desert Oasis
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86%
Ranked #15 of 78 hotels in Scottsdale
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
cc72704 Hudson, New Hampshire
  • Reviews (517)
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  • Room tips (128)
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517 people have reviewed this hotel

Traveler rating
    257
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Hudson, New Hampshire
Top Contributor
84 reviews 84 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in and received an unexpected shark float amenity for my sons 10th birthday. I mentioned it was his birthday before arriving, but didn't think they remembered or cared! Very nice! Pools were super clean, relaxing. Our room is on the small side for a 1 bedroom, but we spent just sleeping time there anyway. Awesome visit- I'd recommend!

Was this review helpful? Yes
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear cc72704, Thank you so much for staying with us. I am so glad you had a great visit! We certainly hope to see you again sometime! Best, Jason Sheraton Desert Oasis More

Dublin
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I picked this resort for some weekend relaxing after a tough week of business travel. From the moment I arrived I was bitterly disappointed. The front desk staff were not busy but completely uninterested in checking me in or seeing did I need help. When I asked could someone help me, they did but I was met with a frown... More

Was this review helpful? Yes
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear P C Thank you for providing us with feedback in regards to your recent stay at our property. Please know that we value your input! On behalf of the resort, I would like to apolozige for the disappointing experience you had with our front office staff during your time here. It is highly unusual for us to get negative... More

Winnipeg, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed for a week at the SDO. Was excellent in all respects. Very nice rooms and great staff. Pool and surroundings were top class. Even survived the Dust Storm. Everything about the room was excellent.

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear johnmorris569, Thank you for all the nice things you had to say about our property and staff! We loved hearing that we were able to provide you with a great vacation experience! I'm sure the dust storm was an "experience" of its own, but I'm glad you made it through safely. More often than not, they look worse than... More

New York
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed the week of 6/22/14 and LOVED everything about the resort. All areas were beautifully maintained and clean. Staff at every level were friendly and helpful. We had a two bedroom lock off, so my daughter and her friend had their own "apartment" and we had ours - while we didn't spend much time in the rooms, it was... More

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear fixitswife ( love that name by the way :)) What a great review of our property! Thank you so much for all the kind things you had to say about our staff and our property in general. One of our main goals here at the resort is to help our guests enjoy their time here to the fullest, and... More

Hurricane, WV
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice pool area and the rooms are comfortable. The two bedroom lockouts work nicely for a family needing to let the kids have separate living quarters. The staff is helpful and nice. The kids activities are well organized. Haley is awesome with the young kids. The poolside grill is good for drinks and food. Everything is clean. The beds could... More

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Mr. Holstein Thank you for your nice feedback in regards to your recent stay at our property. We were glad to hear that you and your family enjoyed your time with us, and we'll make sure to let Kaylee know that she made a positive impact! She'll be thrilled to hear it. We were sorry to hear that our... More

Lewisville, Tx
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 9, from Texas and Minnesota, had an awesome fun-filled vacation at the Sheraton Desert Oasis in Scottsdale. Although it was my 2nd time in 7 years staying at this property, it was my family's first. We arrived on June 28th and stayed through July 5th. Check-in was quick and uneventful. And the guy who checked us in... More

Was this review helpful? Yes 1
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear TrishAnn27, To start, wow, thank you so much for the very positive comments regarding our resort. Experiences such as those you describe are what all of us here strive to provide our guests! I am so glad that you were able to enjoy so many aspects of our resort and the local area. We certainly hope to see you... More

Gatlinburg
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I came to Phoenix for surgery. I wanted a convenient, comfortable place to stay. Having ground floor entry was important to me since if might not be able to climb stairs. SUPER clean. Everything is top notch. The bed was above average for comfort. Plenty of pillows and lush linens for comfort. The front desk called and checked on us... More

Was this review helpful? Yes
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear MountainPhotographer, Thank you for your comments. I am glad to hear that our resort met your needs during what sounds like was a difficult time, and that it was comfortable for you. Hopefully you will be able to come visit us again soon, under more enjoyable circumstances! If there is anything we can ever do to be of assistance,... More

Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At an average of $68 per night, including tax, it would be silly to complain about anything; especially, when you get a full kitchen stocked with utensils and countertop appliances, a separate bedroom with a king-size bed and a Jacuzzi for three, and a bathroom with a HUGE walk-in shower and double sinks - it's a small apartment, which makes... More

Was this review helpful? Yes 4
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear cessnajockey Thank you for taking the time to leave such an extensive review of our property. It was great to hear that you enjoyed our newly renovated villas and you are right, they are more like condos than just simple hotel rooms. We regret that our amenities did not live up to your expectations, however, I wanted to let... More

Calgary, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You will love this place! All new renovation. The people are fantastic, the amenities and surroundings are beautiful. Looks to be very kid friendly, not a Grandma YET! Location close to everything you could want.

Was this review helpful? Yes
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Doknowler Wow! What a great review of your stay at our property! It sounds like you had a blast, and we were thrilled to read about it! You are right, we do offer a lot of fun things for our young (and young at heart) guests and we hope you were able to participate in some of it. Please... More

North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We love the Sheraton Desert Oasis. The atmosphere here is so relaxed and the grounds are beautiful. The new renovations in the rooms are nice and comfortable. The staff is very professional and always friendly. The concierge desk is very helpful in guiding you to the best Scottsdale has to offer. We had a great week in Arizona and hopefully... More

Was this review helpful? Yes
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Vivnc Thanks so much for those great comments in regards to our staff and property in general! They were a joy to read and we'll make sure to pass them along. It sounds like you had a wonderful time with us, and we definitely hope to welcome you back sometime in the future for some more exploring of the... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Pool area(12)
  • Master bedroom(3)

Additional Information about Sheraton Desert Oasis

Address: 17700 N. Hayden Road, Scottsdale, AZ 85255
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
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Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale

265 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#6 Top resorts Hotel in Scottsdale #10 Family Hotel in Scottsdale #16 Romantic Hotel in Scottsdale
Hotel Class
Number of rooms
300

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sheraton Desert Oasis and other travelers.
1 question
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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