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Sheraton Desert Oasis

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17700 N. Hayden Road, Scottsdale, AZ 85255
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Sheraton Desert Oasis
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634 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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san diego
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I don't know why, but I didn't have high expectations for this hotel. Shame on me. I reserved it through my SVO thinking it will be basic and boring - not so.This place was amazing. The staff was super friendly. The room looked brand new! It was extremely clean and spacious. It had a tiny kitchen but all we really... More 

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Braselton, Georgia
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked the condo through RCI exchange. My wife wanted to go to Scottsdale, AZ in the summer and I acquiesced. (You can see who runs this family!) Check-in/out process was smooth and flawless. We were there on vacation and the concierge did not try to pressure us with a “tour of the property”! They were very friendly and understanding at... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello there Scooterpoop, Your review made me chuckle several times (and that was even BEFORE I saw your tripadvisor name. :) It sounds like you and your wife had a blast in the Valley of the Sun (and the dry heat :)), and we appreciate all the nice things you had to say about our property! I agree, Sedona is... More 

Los Angeles, California
Level Contributor
62 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Good family resort with nice apartment style suites. Full kitchen and cutlery although no oven or stove with burners. Pool is great for kids and family, playgrounds are fun for the little ones. Starwoods property so you'll earn points and it is overall a good stay

Was this review helpful? Yes 1
Eastpoint, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Sheraton Desert Oasis was on our list of time share locations. It is also a public resort. The concierge staff were very helpful in helping us plan our day trips and spa time. The resort amenities included a swim area bar and continental breakfast. The condos were beautifully furnished and the hot water was always on. The hot tub... More 

Was this review helpful? Yes 1
Olean, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second vacation at this location, which is a time share property. The apartments are very modern and beautifully appointed. Regardless of the size of the unit, it's large enough to entertain friends. Great gas grills right outside the door. The most comfortable beds ever. We love the large pool when we're feeling social, and the "quiet pool"... More 

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Winfield, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This resort is absolutely beautiful. The staff is great, rooms are gorgeous and staff is extremely friendly and helpful. If you're looking for somewhere to stay in Scottsdale, looking no further, this is the place. We've been here for a week and I'm so sad to be leaving. The granite countertops, granite table, excellent decorations and king size bed with... More 

Was this review helpful? Yes 1
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear PENDHONDA, Wow, thank you so much for your compliments! What you mention is what we strive for! I will be sure to pass them along to our teams. We can't wait to see you again someday! Warmly, Jason Sheraton Desert Oasis More 

White Rock, Canada
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have seen comments stating that the " rooms" are small. Well first of all you are renting a suite, not a room and they vary in size by price. We are in an upgraded one bedroom suite and it is fabulous. Nothing to complain about. It is pristine in cleanliness, the bed has a great mattress, high quality sheets,... More 

Was this review helpful? Yes 1
Vancouver
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit of a delayed review, actually visited in March of 2014. This was our first time to Arizona and this resort suits families very well. If you can manage to avoid the timeshare discussion it will be smooth sailing for you. Just avoid going to get the 'welcome package'. The pool is large with lots of room even when... More 

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SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear Hawkfan22, I am glad to hear that you seemed to have a great first visit to Arizona, and am also glad that you found our resort to be a great location! We do try to tailor our activities and resort setting to all ages, and are especially glad to hear that you found it to be a great place... More 

Lakeville
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My girl friends and I loved it here! The pools are so relaxing and beautiful! The staff is friendly and rooms are clean! We enjoyed the security of the pool areas as well as the drinks served there! It was a great time!

Was this review helpful? Yes 2
Stoney Creek, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were returning guests to this resort the first week of June. It is the relaxing atmosphere and ambience of this resort that keeps us coming back. If the main pool, which is scenic and spacious, is too lively for you, retreat to the oasis pool where quiet and relaxing is the main objective. The grounds are lush and tropical... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Hello there vacation_fun4us, So great to hear that your return visit to Desert Oasis was indeed fun4you! :) We loved having you back! Thank you for mentioning Scott and Mo as great examples of our customer service. They will be thrilled to hear it! Come back soon! Best, Michelle Sheraton Desert Oasis More 

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