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Sheraton Desert Oasis

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17700 N. Hayden Road, Scottsdale, AZ 85255
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Sheraton Desert Oasis
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Sheraton Desert Oasis
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601 reviews from our community

Traveler rating
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    213
    57
    22
    10
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188
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Contributor
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family stayed here for a week, and were very happy with our accommodations. My husband and I were in a one bedroom villa, and my husband's mom and sister were in an adjoining one bedroom premium villa. Our suite had a separate bedroom with a king-size bed, with an adjoining bathroom that included a jacuzzi tub/shower combo. The kitchenette... More 

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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have come here once or twice a year since 2012 and have never been disappointed . The staff here is outstanding from the front desk, the tuck shop, to the pool to the housekeeping and maintenance people. Great rooms, clean quiet and well appointed and a great lagoon pool with waterfall. We had a couple of special requests based... More 

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Gypsum, Colorado, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love the new remodel! Place looks great! The staff does a great job with poolside fun and other activities for kids and adults. It's a great place, well taken care of, first class guest service. Clean, friendly, a great place to spend a week. I will probably return each year this time.

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Bryn Mawr, Pennsylvania
Top Contributor
118 reviews 118 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my first visit to this Sheraton and it did not disappoint me. I am on a trip with some friends to play golf and tennis for four days and this suite was extremely comfortable and spacious and I have only positive things to say about it. Plus the best thing was that I could use my Starwood hotel... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a car rental. Not in the middle off the bustling town. Near the end of the tourist winter season. The resort was very busy and it happened to be very hot. The pool was very busy with Easter break and enjoyable. Rooms were very comfortable the beds were very good as well. Clean resort. We used it as... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very comfortable rooms, quiet. Staff very friendly and welcoming. Pool is very nice. Alot of activities for those who want to keep busy, or kids to keep busy. Checked in at 5 pm and didn't hear or see any other guests until the next morning. Would stay here again!

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Bay Area, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So, we are part of the Starwood Vacation Ownership and thought we would try out this location for a visit to Spring Training. We knew it was an older property but kept open minds. It is newly refurbished, clean, friendly front desk staff and Concierge. We agree with the reviews that the parking is not enough for the location and... More 

Was this review helpful? Yes 3
Top Contributor
73 reviews 73 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Check-in was speedy and the people were quite friendly at the front desk. We didn't use much other services and we skipped the sales presentation (so we didn't get our free bag) but the staff all around seemed pleasant. Rooms are nice and similar to other Starwood properties we have stayed at, maybe just a little smaller. We understand that... More 

Was this review helpful? Yes 1
Tulsa, Oklahoma
Top Contributor
219 reviews 219 reviews
40 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since we are a part of Sheraton's/Westin's vacation club, we have the option to visit the Sheraton Desert Oasis as an option in the Phoenix area. Rooms are a bit smaller than the other vacation clubs that we have visited, but the rooms are comfortable and roomy enough. Two guys can get in each one bedroom villa since there is... More 

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Altamonte Springs, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very surprised by this re-purposed property . . . it is beneath the Sheraton Flag. An aged property with issues, the first perhaps being the poorly designed and maintained physical property. Buildings are aged looking, and sub-standard in terms of overall quality of construction. Interiors are modern with walls the look and feel of Mexican Hacienda type construction; but out... More 

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SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear Jerry S, Thank you for your recent stay at Sheraton Desert Oasis and for your feedback. I want to apologize that your experience here did not seem to meet your expectations, and I also want to apologize regarding the level of service you mentioned while at the front desk. That is not characteristic of the high service standards we... More 

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