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Sheraton Desert Oasis

3.5 of 5 17700 N. Hayden Road, Scottsdale, AZ 85255
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Certificate of Excellence 2014
Sheraton Desert Oasis
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569 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arvada, Colorado
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

For this trip to Scottsdale we chose the Sheraton Dessert Oasis. We previously had stayed at The Westin Kierland, a lovely property. The Sheraton completed a major renovation, and the rooms were absolutely beautiful. Wonderful choice of colors and furnishings throughout, and our 2 bedroom villa was immaculate. King beds in both bedrooms which is a big deal for our... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear JoAnn, Thank you for this wonderful review of our property! It was great to hear how much you enjoyed your time with us! I'm glad you and your sister were able to participate in all those tours; like you said, they are absolutely worth your while, and I hope you found some fun stuff during your consignment trip. We... More 

Carrollton, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here as a family and it's a great place. Nice pool with waterfall and good food poolside. It's a convenient location with Whole Foods and restaurants nearby. Very friendly staff. Rooms are very nice with kitchen and washer and dryers.

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear JodyTexan, Thank you for your kind words about our staff and property! They are so appreciated! We loved hearing how much you enjoyed your time with us, and we hope to see you again soon! Best regards, Michelle Sheraton Desert Oasis More 

Santa Fe, NM
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice resort. The pool area is a 5 star with huge Jacuzzi and waterfall background. The location although convenient does not offer any views to speak of. That was disappointing. The lockout unit we had was a good size on the primary side, but pretty small on the lock out side. The dishes were very inconvenient... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Druktenis, Thank you for your detailed review in regards to your recent stay at our property. It was great to hear that, while you found some room for improvement, you overall enjoyed your time with us and liked quite a few aspects of our resort. My apologies, however, for anything that didn't meet your expectations, and we thank you... More 

Calgary, Canada
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The resort is nice and has been recently renovated. But a couple of cautions: 1) The resort is all 2 story buildings and only 2 of the buildings have stairs. So if stairs are an issue when carrying your luggage ask for a lower level or help with luggage. 2) If you want to use your balcony DO NOT take... More 

Was this review helpful? Yes 2
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Sheila, Thank you for taking the time to leave some feedback in regards to your recent stay at our property. Our sincere apologies for the fact that your oven range did not work properly upon your arrival. Something like this should be and is usually caught before check in, and I am sorry this wasn't the case here. We... More 

Columbus, OH
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on business. Rooms are actually villas, like 1 bedroom apartments. Great value. My room was close to the pool area on the 2nd floor. Very quite. Had balcony, separate living & sleeping areas. Kitchenette with dining area and washer/dryer. Everything you need. Bathtub was a Jacuzzi which was great after a long day traveling & working. Hotel is... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Eric, Thank you for that wonderful review! It was great to hear that we were able to make your stay with us comfortable and relaxing, especially since you were in town for business. We hope to see you again sometime! Warm regards, Michelle Sheraton Desert Oasis More 

Kelowna, Canada
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a 1 bed deluxe villa which is the larger of the one bed units and has a full kitchen. The room was very nice and appeared to have been renovated within the last year or so. We exchanged into the resort through RCI. The unit was a good size for 2 but would be cramped for 4.... More 

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Denise, Thank you for taking the time to leave a detailed review in regards to your recent stay at our property. We were glad to hear that you overall enjoyed your time with us, and we hope you felt well taken care. Our sincere apologies concerning the AC/heating system, but as you mentioned, we are in the process of... More 

Media, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here the week before Christmas and I was delighted with the choice. I did read a comment about the air vs heat and found the same issue, but I just turned off the air and turned on the fireplace and it was wonderful. We rented the premium room with the two fireplaces and that was wonderful. It was... More 

Was this review helpful? Yes 2
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear hinekn, Thank you for your recent stay with us. It is great to hear that you had a wonderful time staying here, and we are glad that you will be making our resort your "home" whenever you visit Scottsdale! I do want to apologize regarding the issue you mention about the air vs. heat. We recently had all new... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for a week after Christmas. Property is very clean and tidy, nicely landscaped. The suites are very nice, recently refurbished and high quality. The kitchen is well stocked with pots/places/glasses/cutlery/utensils. Easily prepared a couple of meals. Nice to have option to make your own breakfast and lunch. The resort is 30 mins from PHX and 15-20 mins from downtown... More 

Was this review helpful? Yes 3
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Alan S. What a nice review! Thank you for taking the time to give us this feedback! We were very happy to see how much you enjoyed your stay with us and that our staff took great care of you. You are right, there is lots to see in the area and we are glad you were able to... More 

West Covina, California
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a week and what a great family time it was. The staff is courteous, attentive and helpful. My daughter enjoyed the elf and Santa Claus at their Christmas party. Happy hour everyday at Splash grill. Great time to visit the desert. Thank you.

Was this review helpful? Yes
SDOManager, Manager at Sheraton Desert Oasis, responded to this review

Dear TrojanRick, The holidays are definitely a great time to stay here at Sheraton Desert Oasis and the Scottsdale area, and I am glad that you were able to enjoy them to the fullest! And yes, happy hour at the Splash Poolside Grille is always a good time, as are the resort activities we offer. Thank you so much for... More 

Ottawa, Ontario
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 22, 2014 via mobile

We had a very comfortable stay here. We loved the oversized hot tub behind the waterfall at the pool. The staff were helpful. It was very close to the highway, and central to various places we drove to. Three hours to Tombstone, three and a half hours to the Grand Canyon. Amazing shopping nearby.

Was this review helpful? Yes 1
SDOGM, Manager at Sheraton Desert Oasis, responded to this review

Dear Aireya, Thank you so much for that great review of our property! We loved hearing how much you enjoyed your stay with us and that you were able to visit some of the great sights our state has to offer. We hope you will return sometime for some more exploring (and shopping) :)! Warm regards, Michelle Sheraton Desert Oasis More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(14)
  • Pool area(12)
  • Master bedroom(3)

Additional Information about Sheraton Desert Oasis

Address: 17700 N. Hayden Road, Scottsdale, AZ 85255
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sheraton Desert Oasis 3.5*
Number of rooms: 300
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Also Known As:
Sheraton Desert Oasis Hotel Scottsdale
Sheraton Hotel Scottsdale
Sheraton Resort Scottsdale
Sheraton Scottsdale
Scottsdale Sheraton
Desert Oasis Scottsdale
Hotel Style:
#5 Top resorts Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale

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