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HYATT house Scottsdale/Old Town

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4245 N. Drinkwater Blvd., Scottsdale, AZ 85251
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HYATT house Scottsdale/Old Town
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for HYATT house Scottsdale/Old Town
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1 review
5 of 5 stars Reviewed January 16, 2015

We hosted a conference at the Hyatt House with about 40 people, and it was phenomenal. The staff was great, especially Chrissy at the front desk. They gave us anything that we needed or asked for, as well as went above and beyond what we expected them to do. We have worked with other organizations around the country before and... More 

Was this review helpful? Yes
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you so much for the great review! I will let the whole staff know what you have said and can't until we can host your conference again. See you soon! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 10, 2015 via mobile

Bad from the very start down to booking through Hyatt customer service. Who booked the wrong hyatt (Hyatt Place at first) I typically stay at Hilton but saw this place as a plus bc of it's amenities. I was having a major surgery, which the font desk was made aware from booking down to check in. Well we check in... More 

Was this review helpful? Yes 1
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you giving us the opportunity of speaking with you to clear up several of the issues you have spoken about. Items, such as that is not a handicap ramp, that we have Accessible rooms just for occasions like this, and making things right. More 

Sedona, Arizona
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 6, 2015

My husband, 7 year old and I stayed for 3 nights using ou Hyatt points. Walking distance to everything! Great lunch at PF Changs after shopping at Nordstrom. Quick drive to Phoenix Zoo and Stillman-McCormack Railroad Park. Breakfast omelettes were amazing and the staff was friendly and accommodating. Small work out room with a few treadmills and high quality hand... More 

Was this review helpful? Yes 1
Travelallover24, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you so much for your words. I am glad you were able to do it all at the hotel and Old Town. I am glad we could help you break in the New Year in a positive way. More 

Ajijic, Mexico
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 1, 2015

We chose the Hyatt House Scottdale/Old Town for a small family reunion of 5 adults. When I read other reviewers saying that rooms are 'large' -- I think they must have stayed somewhere else. We found the rooms cramped and dark. The convertible sofa had a thin mattress which my nephew reported was so uncomfortable as to be unusable. (He... More 

Was this review helpful? Yes 2
Travelallover24, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you for your review. I am sorry you felt cramped in our suites. Our smallest suite is a 1 bedroom which is 511 sq feet with a living room and separate bedroom. Next time we have even bigger suites hitting the 900 sq foot mark with 2 separate bedrooms that would sleep 5 wonderfully. We cater to leisure, business,... More 

Tempe, Arizona
Level Contributor
217 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed December 21, 2014

We stayed here on a lark--we are native AZ residents who just wanted to get away before the Holiday season. This is a great tucked away place...the grounds are beautiful, the hotel is so well kept and modern. The rooms are huge! We had a one bedroom King suite which more than accommodated the four of us! This hotel is... More 

Was this review helpful? Yes 2
Travelallover24, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you so much. We promise to give your guests the same great experience! More 

Alpharetta, Georgia
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 20, 2014

If you need lots of room this is the place to stay. Essentially once an apartment community, Hyatt converted it into a hotel. So most of the rooms are two separate bedrooms with their own bathroom and a full living room and kitchen. Loved having all of the space!! The location is great, right next to Old Town Scottsdale. Breakfast... More 

Was this review helpful? Yes 1
Travelallover24, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you for your review. We actually were built as a hotel with spacious rooms. It is a nice treat to come back to you suite and have room to spread out. Thanks again! More 

Elmhurst, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 3, 2014

Perfect golf buddy hotel. Walking distance to plenty of good establishments. Golf courses are in abundance in the area. Even have Jack In the Box nearby for late night snacks. Free breakfast is perfect for early tee-off times.

Was this review helpful? Yes 1
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thanks for the review. The size of our suites makes it perfect to host a foursome of golf so all you have to worry about is getting the ball in the hole. Hope to see you next year! More 

Hamilton, Canada
Level Contributor
128 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed November 29, 2014

This was our first time to Phoenix. Scottsdale location was convenient for seeing the area. The room was very comfortable and clean. The hotel staff were friendly. The hot breakfast was good with different option over the few days we were there. Free wifi worked well. Free parking. Shops and restaurants are within walking distance.

Was this review helpful? Yes 1
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you very much! I hope you come back to the Valley so we can deliver the goods to you again. I will pass on to the staff! More 

Sedona, Arizona
Level Contributor
140 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed November 17, 2014

Often we have to spend a night or two in Scottsdsle area when at Mayo Clinic. Using my Hyatt points, I chose this one as closer to the hospital. It was like having your own little condo! We had a two bedroom suite with full kitchen 3 TVs, two bathrooms and free breakfast. Since I was having tests and had... More 

Was this review helpful? Yes 1
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thank you for the nice review! I glad you have a comfortable place to stay while going to the Mayo Clinic. We appreciate your words! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

Hyatt House is a great location for a family stay equipped with a full kitchen, living area and is located in Old Town. The only thing I don't care for is having to walk up to the third floor due to no elevators. Score a room on the first floor and it's great!

Was this review helpful? Yes 1
Dave M, General Manager at HYATT house Scottsdale/Old Town, responded to this review

Thanks for the great post. Very appreciated! More 

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