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The Canyon Suites at The Phoenician

5.0 of 5 6000 E. Camelback Road, Scottsdale, AZ 85251
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The Canyon Suites at The Phoenician
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249 reviews from our community

Traveler rating
    219
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Montreal
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 5 days and stayed at the canyon suites. Overall great hotel, very quiet and large roomy suites, I could of have 20 people inside and not felt tights. Rooms were very clean and staff very friendly and helpful, The only issue is that the bar is at the main building which is about a 5 min walk... More 

Was this review helpful? Yes 1
PhoenicianManager, Public Relations Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for the wonderful review. We are delighted to hear that you enjoyed the personalized service, privacy and enhanced offerings at The Canyon Suites, our boutique Forbes Five Star, AAA Five Diamond hotel. It was a pleasure having you as our guest and we look forward to your next visit! More 

Louisville, KY
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a memorable stay at The Canyon Suites for all the right reasons. Foremost, the service was top notch. Our personal ambassador Kayla along with her fellow concierges gave exactly as their title implies- impeccable personalized service. From an impromptu room rearrangement to dinner reservations we felt truly taken care of during our entire stay. We loved our room... More 

Was this review helpful? Yes 1
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I could not be more proud of Kayla and her fellow Ambassadors for providing you with a personalized, five-star experience! We are celebrating your review with great pride knowing that we were able to create a stay that tailored to your personal preferences. We hope to be your preferred resort whenever your travels lead you back to the valley of... More 

Salida
Top Contributor
65 reviews 65 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We can not say enough good things about this luxury resort. It always exceeds our expectations! We appreciate the Canyon Suites quiet and private environment. We appreciate the professionalism and highest standards of propriety!

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We too appreciate you and your loyalty as our returning guest! Thank you for taking the time to share your compliments. We look forward to welcoming you back again in the future! More 

Woodbridge, Connecticut
Top Contributor
123 reviews 123 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I just returned from a stay here. We were so looking forward to the service we had heard so much about. From the time we pulled up we were greeted warmly and Kayla at reception was amazing. But, unfortunately that is where the amazing service stopped. The pool staff was ok, not great and you needed to... More 

Was this review helpful? Yes 1
PhoenicianManager, Manager at The Canyon Suites at The Phoenician, responded to this review

We appreciate you sharing your feedback, although we are greatly disappointed to learn of your experience. Both Canyon Suites and Phoenician ambassadors are dedicated to providing the highest level of service, matched by strong attention to detail. We regret that this was not the case during your stay. The matter is currently being reviewed and addressed to ensure that our... More 

Montreal, Canada
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We celebrated our anniversary and they made it special in every way. Extraordinary service throughout hotel! Pools were always relaxing, golf carts to take us to spa, burger restaurant, mall downtown, etc. Gorgeous room, luxurious view. I've never seen that colour of blue sky -- really incredible at sunset with the mountains. Loved our visit here and hope to return... More 

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

The valley of the sun sure does live up to its title! Next visit allow our Ambassadors to set you up on a private sunset hot air balloon or horseback tour to really capture the moment. We certainly hope you will join us again soon! More 

Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I were blown away by the hotel and the staff. We just stayed 5 nights and will be back for sure. They upgraded our room without us asking to a 1200 square foot beauty. The room had everything. The private pool was warm and beautiful and nestled up to the base of camelback mountain. The coffee service... More 

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for sharing such a radiant review! Nothing speaks luxury quite like a freshly toasted breakfast in your room. Perhaps we could look into hiring personal chefs? Now that would be six-star! We appreciate the time you took to share your comments with the online community. Please join us again soon for another "royal" visit! More 

Missouri
Contributor
19 reviews 19 reviews
5 of 5 stars Reviewed 4 weeks ago

It's obvious what to expect as soon as your car pulls toward the resort. There is a guard gate where you need to stop to check in. By the time our driver had reached the entrance of the Canyon Suites the Ambassadors were already outside to meet us. The Bell service was friendly and professional. Check in was a breeze.... More 

Was this review helpful? Yes
Cincinnati, Ohio
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful 3 day stay at the Canyon Suites last week. Although the Phoenician is a very large resort, the Canyon Suites is a separate property and has the feel of a boutique hotel with only 60 rooms. Our suite was large and the decorations were lovely. We also had a very large porch with a view of... More 

Was this review helpful? Yes 1
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

What a great overview of our signature offerings! Many of our visitors are thrilled to learn that we do not charge a "resort fee" so there are never any surprises that appear on your bill for internet, parking, phone calls, or fitness center usage. I am sorry to hear that the shower pressure in your suite did not meet your... More 

Hurst, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2015

Wonderful Hotel. Dear reader, I am very hard to please. I am very jaded and am a seasoned traveler. I can almost always find something wrong or point out where hotels have cut corners to save on cost, be it food, liquor, inadequate housekeeping or service. I found no such defects with the hotel, and believe me I looked. I... More 

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We truly feel honored that the Canyon Suites surpassed your expectations. Seasoned travelers such as yourself have often visited many of the finest resorts in the world. Your compliments are extremely meaningful to our team who works around the clock to provide you with a five-star experience unlike any other. Did you know that our hotel features the on-site services... More 

Greensboro, North Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 15, 2015

The forecast for the east coast was dire and my sister was looking to celebrate her birthday in warmth so we headed to Scottsdale and the Canyon suites which they had visited last year. The rooms are large, luxurious and well appointed, the staff is attentive and friendly (everyone you pass makes eye contact and has a cheery greeting). The... More 

Was this review helpful? Yes 3
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for your sensational review of your recent visit to the Canyon Suites! We are so pleased to hear that you were able to relax, rejuvenate, and soak up the scenic desert ambiance. I will pass along your compliments to the Chefs. They will all be delighted to hear your praise of their signature dishes. Feel free to join... More 

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Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E. Camelback Road, Scottsdale, AZ 85251
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 60
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale
Hotel Style:
#1 Luxury Hotel in Scottsdale
#1 Romantic Hotel in Scottsdale
#1 Spa Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#10 Business Hotel in Scottsdale

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