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The Canyon Suites at The Phoenician

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6000 E. Camelback Road, Scottsdale, AZ 85251
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4th Night Free & Credit
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Best prices for: 1 room 1 guest
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The Canyon Suites at The Phoenician
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The Canyon Suites at The Phoenician
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287 Reviews from our TripAdvisor Community

Traveler rating
    253
    21
    9
    2
    2
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69
129
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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McKinney, Texas
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our time at this hotel. It is a lot smaller and quieter than the main hotel. The staff are extremely helpful, and remember you by name. They went above and beyond to make our trip special and memorable. This included complimentary dessert and a drink for our anniversary at the Il Terrazzo restaurant. They helped us book... More 

Was this review helpful? Yes
Havertown, Pennsylvania
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We had occasion to come to AZ to visit our daughter and her family. From the moment we stepped onto the property of the Canyon Suites, we felt special. The staff is exceptional, always making it a point to address us by name. Each time we returned from being out on the town, we were welcomed back with big smiles.... More 

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for reviewing your recent visit to the Canyon Suites with the online travel community. I especially loved that you took the time to highlight personal experiences that made your visit here unique, i.e. the indigenous welcome treat box, full bath in the poolside cabanas, afternoon Hour of Joy, and personal attention from the Ambassadors throughout the property. As... More 

Phoenix, AZ
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently celebrated a milestone birthday at The Canyon Suites with my husband. We were treated like royalty by the gracious staff. Jason is a charming and genuine ambassador. Our room on the second floor overlooked the pool and the mountainside. The property is as described -- a boutique hotel within The Phoenician -- casual elegance, excellent service. Golf carts... More 

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Happy belated birthday and thank you for sharing such a meaningful review! I am so thrilled to hear that you felt pampered resort-wide by our team of dedicated Ambassadors. I have shared your review via email with our entire property to be sure the individuals mentioned are recognized within their respective departments. Next time you join us be sure to... More 

Woodbury, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

We were at the Canyon Suites over Memorial Day and to say that this Hotel is the best is an understatement. We had a Suite on the 2nd Floor overlooking the golf course. The room was beautiful and very clean. The staff was extremely helpful arranging a ride to and from the U2 concert that we attended. The restaurants were... More 

Was this review helpful? Yes 1
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

See the stone set in your eyes See the thorn twist in your side I wait for you Sleight of hand and twist of fate On a bed of nails she makes me wait And I wait without you With or without you With or without you Through the storm, we reach the shore You gave it all, but I... More 

Dallas, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here after a family trip to the grand canyon. I was really amazed how accommodating the staff was.... truly set a new bar for me on how i will evaluate service and hospitality for resorts in the future. Of the many places i have stayed in the past, i have found accommodating staffs as well, almost like they were... More 

Was this review helpful? Yes 2
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

No robots here! I can say with absolute certainty that our Ambassadors genuinely love getting to know each of our guests and forming connections that last well beyond checkout. No feedback delights me more than to hear gracious comments about our team. They truly make the difference! Thank you for sharing and we look forward to spoiling your family again... More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

We returned to The Phoenician after a long absence and were absolutely delighted with our recent stay at the Canyon Suites. A stunning room with an incredible view of the city, impeccable customer service - thank you Jordan - you are the best, immaculate grounds and wonderful food; it was the perfect resort to celebrate being with our family. Ask... More 

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for spending your recent vacation with us at the Canyon Suites! I am so glad to hear that Jordan was able to assist in creating special memories for you and your family. We agree, he is a true asset to our team of Ambassadors and he will most certainly be celebrated for your mention. If you find yourselves... More 

Jacksonville, Texas
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay - the staff is incredibly friendly and helpful at every turn, and the facilities, grounds and rooms were perfect. Excellent if you want to be away from the busier and larger Phoenician Hotel but have the best of the place.

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

You are absolutely correct Robert, the Canyon Suites boasts privacy and relaxation in boutique fashion while still providing access to the offerings of the expansive Phoenician resort. Truly the best of both worlds! Thank you for sharing and we look forward to providing you with another memorable experience again in the future. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Bottom line....The Canyon Suites is the best resort/hotel that I have ever stayed at. That's saying something as we are frequent travelers and have stayed at some of the so called "best resorts/hotels in the country". Mandarin Oriental, Four Seasons...etc. From start to finish this resort is truly one of a kind. The people here are amazing, just wait until... More 

Was this review helpful? Yes 2
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Bravo to you, foxbrij for taking the time to share such a remarkable review! Your opening line says it all. Reading positive feedback from a traveler with your expertise means a great deal to myself and to our team. Your comparison to our luxury counterparts is a true honor and I am so thrilled that we were able to provide... More 

Princeton, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To say my expectations were exceeded would be a dramatic understatement. I am a global 9 year Platinum member of Starwood and have stayed at hotels around the globe (US, Japan, Europe, Korea, India, Australia) and never before have I experienced at a SPG hotel the level of personal attention and care as at the Canyon Suites Phoenician. And the... More 

Was this review helpful? Yes 3
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for sharing such a special occasion with us recently and allowing our Ambassadors to curate a memorable experience for you! Your review speaks to what we strive for everyday at the Canyon Suites and I could not be more pleased by your endearing words. Our team truly enjoys connecting with and assisting our guests and I know they... More 

Pittsburgh, PA
Level Contributor
127 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were upgraded to a 1200 square foot suite because it was my birthday & we are starwood member. The room itself was awesome with separate living room. We had 2 balconies but the noisy started around 5:30am & continued all day until the evening. We were on the 2nd floor so we could see lots of birds & hummingbirds.... More 

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for providing such a well-balanced review of your recent visit. Our hotel is known to be one of, if not the most secluded and tranquil resorts in the Scottsdale area. I regret to hear that your trip was interrupted by unanticipated facility enhancements on our front drive. We always look to guest feedback to better the experience for... More 

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