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The Canyon Suites at The Phoenician

Certificate of Excellence
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6000 E. Camelback Road, Scottsdale, AZ 85251
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4th Night Free & Credit
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The Canyon Suites at The Phoenician
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298 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Gilbert, Arizona
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The rooms are HUGE and very nice. The rooms are bigger than my first apartment. Each room includes two restrooms, two televisions, Bose stereo, an office space, a dining room, a living room and a bedroom. Great service. You have access to pools at Phoenician but you can stay in your secluded retreat.

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Highland, Maryland
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I spent three night at this beautiful hotel. The staff and service are incredible! I exercised in the pool every morning...had it all to myself. There was entertainment in The Thirsty Camel bar/restaurant...pianist and guitar/ vocalist. Dinner the next night at Il Terrazzo restaurant...minestrone soup with fresh vegetables, fruit and spinach salad and lamb chops...excellent! Always a favorite place to... More 

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Atlanta
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

If there was a heaven in the US where customer service was taken to another level this is it..I told the conceirge Kayla once in an email that it was my anniversary and for the next 4 days, we had surprises waiting for us every night in the room, every dinner we had on or off property, and everywhere we... More 

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Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Last night my husband and I returned from a 4 night stay at The Canyon Suites at the Phoenician and it was one of the most spectacular travel experiences we have ever had! i have traveled to various resorts in the Caribbean, Hawaii, Europe, Asia, Africa and always in 4-5 star properties. This property so far exceeded our expectations! It's... More 

Was this review helpful? Yes 1
Arizona
5 of 5 stars Reviewed 1 week ago

First, I'd like to say that I am a local resident who has had the pleasure of visiting most of the resorts in the Phoenix/Scottsdale area, as well as many throughout the state. The Canyon Suites has been the most enjoyable of them all! Beyond accommodating staff....THANK YOU to Kayla and Jordan, our ambassadors during our stay. Some highlights of... More 

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PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Such an exceptional review that touches on all of our favorite pride points: service, location, and that ever so important attention to detail. I am glad to hear that you felt pampered during your recent "stay-cation" and thank you for sharing your experience with the online community. These temperatures aren't cooling doing anytime soon, hope to see you back before... More 

McLean, Virgnia
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

A birthday downtime for husband and me. Everything we wished for . Peace , spacial room, well appointed. Welcome by Alex was on point . At the Pool ,there was quiet , attentive service by Nate. If u needed it you had it. From libation to food. Lovely wine time in the lobby. Spa time, from greeting to therapist, Kirsten.... More 

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PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Those snapshots are quite impressive, especially the selfie by the pool with our ADA feature that also doubles as a robot to bring you extra beverages and snacks. Only kidding, but wouldn't that just be the cherry on top? I am glad to hear you were well assisted of by some of our team's finest individuals. I know Boris will... More 

Vancouver, Canada
Level Contributor
191 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As someone who travels over 200 nights per year in both business hotels and resort hotels, I can tell you this property is without question one of the very finest in the country and would put it up against the finest hotels in the world. A spectacular golf course flanked by amazing pools, cactus gardens, mini lakes, birds of prey... More 

Was this review helpful? Yes 3
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you taking the time to provide us with such a remarkable and endearing review! I speak for the entire team when I say it was an absolute pleasure getting to know and assisting you and your wife during your recent vacation. I know that your travel history has led to you many of the world’s finest properties in the... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Before I went on this trip I recall reading reviews of the hotel and was blown away by how many 5/5 ratings the hotel received, so we went in to the stay with really high expectations. The property is beautiful, the rooms are not the newest but are immaculately clean and well appointed - I think more classically excellent rather... More 

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PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Everything about your review made me smile in delight but I am most elated to hear that your daughter preferred the Canyon Suites to Disneyworld! Wow, that truly speaks volumes! As a team it is our passion and greatest victory when we are able to help our visitors create magical, lasting memories. We feel so honored by your review that... More 

Chicago, Illinois
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Service, Amenities and Boutique Size of the Canyon Suites truly separate it from the very large Phoenician, in a great way. If you have a choice, stay here, and avoid all the hustle, bustle and fees of the large resort, and enjoy the peacefulness. Patrick the Doorman is a superstar, and always seemed to know our name. This was... More 

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PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I am deeply disappointed and regret that we failed to meet your expectations this past visit. From what I understand our Director Justin has personally contacted you with a more specific response regarding the shortcomings you experienced. I do show that you are returning in the near future and we are already hard at work planning ways to surprise and... More 

Columbia, South Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Canyon Suites for three nights as a birthday trip for my sister. Not only did we enjoy spectacular accommodations, we were subject to outstanding customer service and amenities. It was quiet and relaxing with staff who ensured our every need was met. I implore anyone traveling to Scottsdale to make this hotel their destination stay.

Was this review helpful? Yes
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

That review title is incredible and says it all! Happy to leading the pack of resorts throughout the nation. Thank you for being our guest and we look forward to welcoming you back very soon! More 

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