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Hampton Inn & Suites Phoenix/Scottsdale

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16620 North Scottsdale Road, Scottsdale, AZ 85254
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Hampton Inn & Suites Phoenix/Scottsdale
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Hampton Inn & Suites Phoenix/Scottsdale
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308 reviews from our community

Traveler rating
    188
    88
    22
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frenchtown, Montana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We've stayed at this hotel 4 times and will stay again when we come to the area to go to the Mayo Clinic. The whole staff is wonderful, the rooms are always clean and comfortable. The beds are comfortable, the breakfast is good with lots of options, and the free shuttle service is great.

Review collected in partnership with Hampton

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Fridley, Minnesota
2 reviews
5 of 5 stars Reviewed 1 week ago

we really enjoyed our stay at the Hampton Inn in Scottsdale. The staff was very friendly and helpful, the complimentary breakfast delivered a huge variety of choices and was delicious. The rooms were very clean and the bed was really comfortable.

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear fisherfamily7, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

N.E. TN
Top Contributor
60 reviews 60 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An older hampton that is well maintained. Friendly staff and clean facility. Nice selection at breakfast in the morning. Great location near many restaurants and places to shop. Convenient to the 202 loop and tpc scottsdale.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear TN-bigphil, Thanks for staying with us and posting your nice review. I'm glad you were happy with the service and accommodations we provide an appreciate your compliments. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

St Paul, MN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the warm friendly atmosphere it really had a small resort feel to it, even though it was surrounded by a major intersection. The availability to walk to so many restaurants was a plus, as was the free shuttle. The BBQ grill was a great amenity. I liked the Mission adobe style. The new updates were nice. I loved the... More 

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Tamra F, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you back and serve you here... More 

US
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this Hampton Inn for a week in February, 2015. I am generally not disappointed with Hampton Inns, and this one was no exception. Rooms are clean and reasonably well updated. Breakfast is the standard Hampton Inn fare, with hot entrée and a good variety of other choices. One day early in our week my... More 

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KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear WestHB, Thanks for choosing our hotel for your recent stay here in Scottsdale. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the team... More 

Scottsdale, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel is poorly located with only a gas station for any kind of food. Restaurants in the area are poor. Food at breakfast was overcooked, or cold. The outdoor pool was dirty. The room air conditioning didn't work and Flooding on second floor caused evacuation and triggered a fire alarm.

Review collected in partnership with Hampton

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KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Juliana F, I am truly sorry for any discomfort or inconvenience we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More 

Scottsdale, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very attentive and concerned staff. The staff was always willing to go above and beyond my expectations. Staff seemed well trained and empowered to make decisions. Great value for my money, and had all the amenities I needed to complete my business trip with ease.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Steven P, Thanks so much for sharing your nice comments about your recent stay with us. I'm glad we exceeded your expectations and that you found us to be a good value. It was our pleasure to serve you here and hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

lake tahoe, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

if you want north scottsdale, but dont need or want a full blown resort, this may be your spot. Close to the best shopping, dining and nite life. Also very close to the hiways and regional access. Great location for those looking to enjoy Scottsdale best.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Peter F, Thanks for staying with us and posting your great review. As they say in the hotel business - "It's Location, Location, Location!!!" and I'm glad you like ours. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

LasVegas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent for money.Clean, facilities excellent. Hot tub just right temperature. Staff helpful and friendly. Very good morning meal and service.Location great.Very quiet.Pool good temperature and size. Clean and well-kept.Green area for children to play.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Terry H, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. We value your feedback and appreciate your business. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest... More 

Las Cruces
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We were delighted to discover that we had been upgraded when we arrived at the hotel. This isn't a chain where we normally stay, but chose it because of the location. We had no complaints at all, and will certainly consider staying at a Hampton Inn in the future.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Elden H, Thanks so much for posting your nice comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and we appreciate your compliments.I'm glad you liked what Hampton provides, and that you will continue to stay with our brand in the future. I hope you will let us serve you... More 

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