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Hampton Inn & Suites Phoenix/Scottsdale

2.5 of 5 16620 North Scottsdale Road, Scottsdale, AZ 85254
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Certificate of Excellence 2014
Hampton Inn & Suites Phoenix/Scottsdale
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Hampton Inn & Suites Phoenix/Scottsdale
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275 reviews from our community

Traveler rating
    166
    82
    20
    5
    2
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66
64
13
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We love this hotel. Perfect spot for visiting Scottsdale, there is so much retail near by. Staff always great, property is beautiful and always in great shape. Great election of Restaurants within walking distance.

Was this review helpful? Yes
Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

Alll help great. Rooms so nice and just in process of more renovations---wow! Very friendly facility. Seymour in the kitchen area in the morning is such a bright and cheerful face and person to greet everyone and make sure they are all comfortable and have everything they want. Easy to get to great restaurants in the area nearby and other... More 

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Canada
Top Contributor
111 reviews 111 reviews
37 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed 4 days at this Hampton Inn and would return in a heartbeat. Service was excellent and rooms very comfortable. The complimentary breakfast was more than adequate and the gentleman that oversaw it was very friendly and hospitable. We didn't have time to use their beautiful outdoor pool but it certainly looked inviting. The location was good for getting... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear tanfan, Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve you here again.... More 

Boise, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The complimentary breakfast was not just muffins and bagels, but actually provided a variety of wholesome foods, making it possible to get a decent meal before heading to work. The staff was genuinely friendly and helpful and the room was clean and spacious. It had everything I needed; aside from a bed, a comfy chair for relaxing and a desk... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Laura C, Thanks for posting your wonderful comments about our hotel. We value all guest feedback, and it's especially gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Dublin, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton Inn has a great location in Scottsdale. I would recommend it for families and business travelers. We went to several great restaurants within a five minute drive of the hotel. The hotel is being renovated so our rate reflected this.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Lindsey M, Thanks so much for posting comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Boulder City, Nevada
Top Contributor
82 reviews 82 reviews
53 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Honestly, we've stayed at better Hamptons, and this location was closer to a 2.5 star. Still the price was right so no complaints. We had some business in NE Phoenix which made it very convenient, but next time we'll go with the La Quinta in Scottsdale instead.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Mark H, Thank you for your loyalty to the Hampton family of hotels, and for posting comments about your recent stay with us. I'm sorry you were disappointed with us and offer my apologies for any inconvenience you experienced here. I hope you will reconsider and give us another opportunity to regain your trust. Sincerely, Ken Jacobs Guest Relations More 

Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here New Years Eve after a long drive from Las Vegas on lots of ice, interstate completely stopped going into Flagstaff for almost three hours. Thought we would have to stay the night on the road perhaps. Called the manager and she said not to worry, keep her posted and we would not be charged if we did not... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear roadrunner267, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you back and serve you here again.... More 

Mesa, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

When we arrived, the front desk staff seemed stressed and eager to have us out of their hair. The hotel was under construction and understandably there were traces of that going on. We checked in next to 2 Diamond customers and watched as their rooms were chosen far across the hotel away from the construction mess and any noise. When... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Chris O, Thank you for posting comments about your recent stay with us. We value your business apologize that you felt the price was too high and that you did not receive good value. We want all our guests to be happy they decided to stay with us and to receive excellent service and accommodations. We take it very... More 

Palo Alto, California
Top Contributor
137 reviews 137 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

my husband and I try to stay at Hampton ins when we travel because they are consistently good, nice staff, nice rooms and filling breakfast. This one was exactly that except it is VERY difficult to find. It's behind a Chevron gas stations in Scottsdale Blvd with a very small sign.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear Marcia K, Thanks for your loyalty to the Hampton family of hotels, and for posting comments about your recent stay with us. I'm glad you know you can count on our brand to deliver excellent service with clean and comfortable accommodations, a great breakfast and wonderful amenities. I agree that it can be difficult to find our hotel from... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

this was our 2nd time staying at this hotel on 16620 n Scottsdale road--the first time was for 9 nights, this time for 7 nights--I love the free shuttle service and breakfast,--only problem was the construction going on and our balcony facing the dumpster--staff is always helpful and this is a great location

Review collected in partnership with Hampton

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review

Dear 471walterd, Thanks for coming back to stay with us and for taking the time to post your first TA review about your experiences here. I'm sorry you were disturbed by the construction and offer my sincere apologies. I'm glad you were happy with other aspects of your visit and appreciate you including positive remarks in your review. We look... More 

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Additional Information about Hampton Inn & Suites Phoenix/Scottsdale

Address: 16620 North Scottsdale Road, Scottsdale, AZ 85254
Phone Number:
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix/Scottsdale 2.5*
Number of rooms: 126
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Also Known As:
Hampton Inn And Suites North Scottsdale
Hampton Inn & Suites North Scottsdale Hotel Scottsdale
Scottsdale Hampton Inn
Hotel Style:
#4 Business Hotel in Scottsdale
#20 Family Hotel in Scottsdale
#24 Romantic Hotel in Scottsdale

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