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Scottsdale Plaza Resort

7200 North Scottsdale Road, Scottsdale, AZ 85253
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1 room 1 guest
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Scottsdale Plaza Resort
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580 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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    (235)
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New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

Rooms are VERY spread apart and the room service menu is exorbitantly high, but the staff is very nice and extremely courteous. You can only purchase full bottles of wine from room service and for the cheapest bottles of Pinot Grigio it was $56, when that very same bottle at my liquor store in NEW YORK CITY is $8

Review collected in partnership with this hotel

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for the feedback on your recent stay with us. I understand your frustration on higher than retail pricing when ordering product at Hotels and Resorts. We installed refrigerators so our guests may bring a beverage of choice to help offset the costs of travel. We appreciate the compliment on our staff and service. We hope you will come... More 

EXTERMINATOR
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Scottsdale Plaza Resort on August 6th until we checked out on the fifteenth. The Marine Corps held its National convention there. I would have to say the staff is very friendly and very accommodating. We had our granddaughter with us and she is a very fussy eater. Ken Kochenash Vice President of Food and Beverage and... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

What kind words for our team ! And much appreciated. It was our pleasure to serve such a distinguished group. We are so pleased the service was up to your high standards and hope you will return one day soon to see us again. Thank you again for the feedback, I will be sure to pass along to our team.... More 

Wayne
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a great time here; make sure you take a ride up in the hills behind the hotel to see the breathtaking views and beautiful scenery. The only issue was the AC in my room was a little noisy; not so bad that I couldn't sleep but it was noticeably loud. I did not inform the staff because I... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for the feedback on your recent stay with us. We are in the midst of renovating our AC units and regret this disturbed any sleep. It is guest feedback like yours that help us to define the work we need to do to ensure the comfort of all of our guests. We want to earn your business and... More 

Cave Creek
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were very pleased with the customer service, amenities, food and beverage and our room upgrade! The property is very maintained and clean. The food is very affordable and the Bi-level suite we stayed in truly exceeded our expectations.We'll be coming back again soon!

Review collected in partnership with this hotel

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

We are so happy your stay was an enjoyable one ! We do our very best to ensure our guests comfort comes first. Your feedback is so important to us so we can always strive to improve and enhance the guest experience. We hope you will visit us again when back in the Scottsdale / Phoenix area. Travis Giles I... More 

Levittown, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Marine Corps League National Convention was held here We had the best stay August 11 through 15, The suite was large and very nice. I loved the linens. The staff was so well trained. Everyone was very polite, The weather was very hot 110 degrees or more,but the the nice golf carts came to your room and picked you... More 

Was this review helpful? Yes 2
Santa Ana, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel was below standard on cleanliness , The sheets had black hairs between top and bottom sheet . Toilet literally had fecal matter around inside rim. Call for wake up was 2 hours late .Missed a meeting. Room for two with king bed contained 1 small sink . Constantly called desk for towels and wash clothes . two at a... More 

Was this review helpful? Yes 2
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

We sincerely regret that we did not meet your expectations during your recent stay. Whether we are sold out for a convention or have a small group of leisure guests, it is our responsibility to ensure all of our guests expectations are met. We will meet with appropriate departments to make sure this does not happen again. It is guest... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We had a great time at your resort even though we had the hottest day on record in Scottsdale, your staff was superb...I hope to come back again but this time in the Winter....oh and Jennifer in the bar was a A1 waitress for us and sung the National Anthem for our banquet with a lot of pride....hope to see... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for the feedback on your recent stay. It was our pleasure to host you and we appreciate your patronage. We will let Jennifer know you appreciated the service in JD's ! I hope you will be able to visit us again soon, please check our website for updates and packages on a Fall and Winter visit. Travis Giles... More 

Spokane, Wa
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here for a convention. Almost everything was absolutely amazing! From the moment we were picked up at the airport until the took us back we were treated splendidly. I have never had a room with so much room. Only thing missing was a refrigerator to keep soda cold. That would have been good as there were no soda... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for the compliments on your recent stay. We were honored to host your group and are so pleased everything was up to your standards. It is guest feedback that allows us to make sure we are delivering the amenities and service that our guests desire. We know you have many choices in the Phoenix / Scottsdale area and... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at the Scottsdale Plaza Resort about 2 months ago for our anniversary. It was absolutely amazing! The grounds were well maintained along with the giant spa at the big pool! I ended up loosing my sunglasses that evening and even though we did not find them the front desk did everything they could to try... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

I am very glad you and your boyfriend were able to enjoy a relaxing anniversary celebration at our resort. Our staff is always looking to go above and beyond for our guests. I will be sure to inform James and Kayli their service did not go unnoticed. We hope you are able to visit us again for your next anniversary.... More 

Oracle, Arizona
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First I need to say: In today economy where the big hotel corporations buy out the smaller ones I am very impressed that the Scottsdale Plaza Resort is still owned and operated by the same family!! The hotel is just as nice and well cared for as it was when we stayed here 25 years ago! The grounds are well... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for your kind review on your recent stay. We are very proud to say we are the only locally and independently owned resort in Arizona. Our staff works diligently day in and day out for over 40 years to provide our guests with nothing but the best. Thank you for returning to the resort after 25 years. I... More 

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