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Scottsdale Plaza Resort

7200 North Scottsdale Road, Scottsdale, AZ 85253
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Scottsdale Plaza Resort
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Scottsdale Plaza Resort
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550 reviews from our community

Traveler rating
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    167
    139
    68
    50
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surprise, Arizona
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Scottsdale Plaza Resort in May 2015. The hotel was clean, comfortable and nicely decorated. We were there for a convention and did not travel around the area. The hotel is 2 stories without an elevator so ask for ground floor if you cannot walk up & down stairs. The bed was very comfortable. All the staff... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for your kind feedback. I am happy to hear your recent stay with us was enjoyable. Our resort staff strives to provide each of our guests with impeccable and friendly service and I am glad this was able shine through. I will be sure to inform the appropriate departments their hard work did not go unnoticed. We hope... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I just left after 4 nights on a business and leisure trip and this resort is a great value. The property is older but very clean and in excellent condition with many updates. Poolside cabana suite was great for stepping out onto the patio or poolside for morning coffee or evening drinks. Grounds are meticulous and staff... More 

Was this review helpful? Yes 1
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

I am very happy to hear you were able to enjoy your stay with us. Our staff strives to provide nothing but the best for our guests and I am glad this was able to shine through. I hope you are able to stay with us again soon the next time you are in the Scottsdale/Phoenix area. Travis Giles |... More 

Lumberton, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Nice pictures on the net, but when you see the rooms, they look like a motel 6 with some new paint. It not been updated in 30 years it seems. While the front looks nice the rest of the property is old and nasty.

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Oh goodness, where to start... Rooms: I stayed here for a few days for a Honeywell sponsored meeting. The rooms are large but as many others have said, they are warn and out-of-date. The air conditioner was so loud and shut on and off so suddenly, it woke me up. It also didn't seem to be working well as the... More 

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TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for bringing these issues to my attention. We are doing a renovation to our standard rooms with first phase of completion in July and final phase set for fall 2015. We are adding refrigerators to most of our rooms this summer. At the resort, we consistently strive to provide nothing but the best for our guests whether that... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband and I just spent 8 days in Scottsdale, and stayed at the Scottsdale Plaza Resort in April 2015. The location is great. The resort grounds are very well kept, great pools. The housecleaning always did a great job. Lovely people work there as well. The fitness center is pretty decent, although a little stuffy in the cardio and... More 

Was this review helpful? Yes 1
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for your feedback on your recent stay. I am happy to hear you found our grounds to be well kept and staff to be helpful. We are installing refrigerators to many of our rooms this summer and fall as we understand this is an important amenity for travelers. The eggs we use in all applications on property are... More 

Renton, Washington
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The room was smelly, musty and obvious cigarette smoke. There was an ashtray full of cigarette butts right outside our door The air conditioner sounded like a freight train. Forget about running it when trying to sleep. When it kicked on, it was startling. The pool and staff were excellent.

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Chicago, Illinois, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a treat! This resort is so special. Our family had a blast and felt like royalty. We spent three nights at the Scottsdale Plaza Resort. Our kids (11 y.o. daughter and 13 y.o. son) did not want to come home. This is a gem of a resort with excellent facilities and the warm feeling of a family-run operation. There... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for your feedback on your recent stay. I am happy to hear you were able to enjoy your vacation and found our staff to be friendly and attentive. I hope you are able to visit us again soon the next time you are in the Phoenix/Scottsdale area. Travis Giles | Director of Rooms More 

atlanta
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked this hotel for a wedding stay on May 1. Our booking was not through a travel agency online, but direct. When we checked in, we were EXTREMELY disappointed with the room. From the musty smell, outdoor corridor rooms, green/old bathtub and noisy air conditioner. We called the front desk and requested that we simply check out and go... More 

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TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

I am sorry to hear your stay was not what you were expecting. I understand your frustration regarding the room and I assure you I will look into these matters right away. We are always listening to voice of our customer and have already made recent improvements, like new beds, and I would appreciate hearing from you so that I... More 

Huntington Beach, California
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was very disappointed when I stayed at Scottsdale Plaza Resort. For starters, they claim that this is a "Resort" and they charge a Resort fee of $22 a night. I am still unsure what the fee was for. The resort didn't offer anything special out of the norm. Second, this place is so outdated, old and musty. I didn't... More 

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TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

I am sorry to hear you were dissatisfied with your stay. Our resort fee covers multiple amenities including internet, parking, coffee, 24 hour fitness center and more. All of these are listed on your key packet for convenience. We are starting renovations on our Standard Rooms. First phase of renovations are set to be completed in July and the final... More 

New York, NY
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Scottsdale Plaza Resort over the weekend and the hotel needs some upgrading. This is definitely not a four star resort and the grounds are nice and well kept but the rooms are old and musty smelling. The property is old and needs to be updated and the setting is wonderful but could use some repairs and... More 

Was this review helpful? Yes
TheScottsdalePlaza, Manager at Scottsdale Plaza Resort, responded to this review

Thank you for your candid feedback. I apologize your room was not what you were expecting. I will be sure to personally look into the musty smell as well as the tidiness of the ice machine areas as we always strive to provide the best for our guests. We are doing renovations on our Standard Rooms this summer with first... More 

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