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BEST WESTERN Desert Inn

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1391 Thatcher Blvd., Safford, AZ 85546
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BEST WESTERN Desert Inn
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BEST WESTERN Desert Inn
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85 reviews from our community

Traveler rating
    28
    36
    12
    7
    2
See reviews for
17
21
10
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Safford, Arizona
Top Contributor
55 reviews 55 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The office staff were very friendly and helpful. Megan really had to work to get us a non-smoking room, as this motel is full most of the time. She was able to get it for us for five days. When we needed to extend our stay, the manager April had to manuever things for us to stay in our room,... More 

Was this review helpful? Yes
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you so much for staying with us at Best Western Desert Inn. We are please to hear you enjoyed your stay. We appreciate all of the positive comments you have made. We strive to keep everything nice and comfortable for our guests and take pride in knowing we have made your stay enjoyable. I have shared all your comments... More 

Oro Valley, Arizona, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Shower was very bad...hardly useable. The lady at the front desk very uncommunicative. Did not give us any information regarding wi-fi, breakfast, anything!!! Room was very noisy ( right next to office & breakfast)

Was this review helpful? Yes
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for choosing to stay with us. I apologize for your room being by the breakfast room where we tend to have more commotion in the mornings. We generally try to make sure each guest gets all of the check-in information. I have brought this up with my front desk to insure this is always mentioned. We would hope... More 

Payson, Arizona
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

We came to Safford for a funeral. The staff made our stay here very welcome. They were polite and helpful. Breakfast was good. Next time we stay here (and we will), I hope it will be under happier circumstances. Room was clean and fresh even though this is an older establishment. Better than many we have stayed at.

Was this review helpful? Yes
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for staying with us at Best Western Desert Inn. We are happy to hear that you will be staying with us again in the future. Glad to hear you liked your room and our breakfast!! More 

phoenix, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2015

Got a smokers room the first night, requested a non-smokers room the next evening, got another (non-smoking) room that had been smoked in. Looks like a lot of users are construction crews at the mines, so lots of early risers (noise), mud, and you get the picture.

Review collected in partnership with Best Western

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APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for staying at Best Western Desert Inn while visiting Safford. I apologize for the non smoking room smelling of smoke as we try to make sure if a previous guest has smoked in a non smoking we take measures to de smoke it. I also apologize for the noise. There are two copper mines in the area. If... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2015

Walked into a vile smelling room - the stink of vomit covered up by air freshener was enough to knock you down. TV didn't work at all, and the only help offered was, "Unplug it and plug it back in". I would not recommend this place - there are PLENTY to choose from in Safford.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for staying with us while visiting Safford. We apologize for the inconveniences you had with your room. I have brought up the issuesl with head housekeeping and they have done a deep clean cycle on it. If visiting Safford in the future we would like to have you give us another chance to give you a pleasurable stay. More 

Mesa, Arizona
1 review
5 of 5 stars Reviewed February 16, 2015

The hotel employees were wonderful, friendly, professional and go out of their way to assist us with our needs. The rooms were clean, plenty of hot water and beds were comfortable. The location was perfect for what our plans were in Safford. Plenty of restaurants within walking distance, very convient for us.

Review collected in partnership with Best Western

Was this review helpful? Yes
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for staying with us at Best Western Desert Inn. We are glad you enjoyed your stay and look forward to seeing you again in the future. More 

Tempe, United States
1 review
5 of 5 stars Reviewed January 16, 2015

Overall, this hotel had excellent service. It is nestled at the foothills of Mt Graham in Safford, AZ. Pleasant, courteous staff, very helpful, with none of that annoying condescending attitude. Very clean room, with a super comfortable bed. Full breakfast only adds to the comfort of the stay. I would recommend this hotel, and would stay here again, given the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
APRIL M, General Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for stay with us. We are glad you enjoyed your stay and it will be a pleasure having you stay with us in the future if you are in the Safford area. More 

Phoenix, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 10, 2014

After a long drive we appreciated having the room ready upon arrival. They readily confirmed our reservation and provided us an upgrade to a King Bed. The staff is excellent. Would highly recommend to anyone wishing a pleasant stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for choosing Best Western Desert Inn. We take pride in knowing you enjoyed your stay. I'm thankful we were able to upgrade your room, which we always try to do, if one is available. I will share your nice thoughts with my staff. More 

Safford, United States
1 review
5 of 5 stars Reviewed October 22, 2014

We stayed two nights and felt very safe and satisfied. Breakfast was very good with good choice of breakfast items. Priced a little higher the others in the area. No jacuzzi, bummer. Otherwise a great stop. Staff was very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for choosing Best Western Desert Inn. We are glad you had a positive experience at our hotel and felt safe. That is always important. I apologize we did not have a jacuzzi. I will share your comments with my staff. Hope to have you as our guest in the future. More 

Tucson, Arizona
Top Contributor
56 reviews 56 reviews
53 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 22, 2014

all the things that matter -- professional staff, value of the stay - I don't need the expensive stuff - I just like clean, comfortable, internet access and outlets available. This property was busy with guests, but the staff was very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
APRIL M, Manager at BEST WESTERN Desert Inn, responded to this review

Thank you for staying with us during your stay in Safford, Az. We are happy you enjoyed your stay. Hope to see you again in the future. More 

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