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Heritage House Motel

819 E. Gurley Street, Prescott, AZ 86301
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1 room 1 guest
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Heritage House Motel
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101 Reviews from our TripAdvisor Community

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Traveler rating
    52
    32
    9
    0
    8
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17
30
14
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
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  • All months
    (101)
  • Mar-May only
    (22)
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    (37)
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    (26)
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    (16)
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Redlands, California
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for three days. The first thing I noticed about the room was how clean it was. The beds were big and comfy with great pillows. The room had a fridge and microwave, which made it nice for food and drinks. It was within walking distance to downtown/art galleries and the walk was just beautiful with many old... More 

Was this review helpful? Yes
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you very much for your wonderful review and kind words! We are glad to hear that you had a great experience at our motel. We are also happy to hear that you found your room to be clean, spacious, well equipped, close to the downtown area, and our staff accommodating & kind. Thank you again for choosing... More 

Waddell, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

We stayed one night and had no complaints. Very clean comfortable room. Our room was upstairs on west side of building. Would recommend this side. Short walk to downtown. Everyone was friendly at check in and check out. If you don't expect something fancy it is perfect for a good nights stay. We will stay here again.

Was this review helpful? Yes
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you very much for your kind words! We are glad to hear that you found your room to be clean, comfortable, close to the downtown area, and our staff accommodating & kind. Thank you again for choosing to stay with us and recommending us to future guests. See you again on your next visit to Prescott. Cheers! More 

Show Low, Arizona, United States
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There were things that I liked about this stay, and parts that I did not. I liked the spaciousness of the room, the good quality tv, the spacious bathroom, and the updated nature of the room. It was very clean and had wi fi. And it was incredibly close to down town, so I didn't have far to go for... More 

Was this review helpful? Yes
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you for your review. We are glad to hear that you found your room to be clean, spacious, and our property close to the down town area. We are sorry to hear that you did not like having a room on the second floor. When you called and tried to modify your reservation you did not mention... More 

Level Contributor
8 reviews
1 of 5 stars Reviewed 4 weeks ago

I called Heritage House a month in advance for my reservation. Grace was really nice and offered to make special accommodations for late arrival. She said she'd put a key out for me if I called ahead. My friend with whom I was visiting had arrived earlier and was staying some distance away. He rode his bike a few miles... More 

Was this review helpful? Yes
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, we are sorry to hear about your disappointment. You reserved a non-smoking room with one bed. When you made the reservation you did not mention anything that you would be bringing other guests with you. Our policy does do not allow more than two guests to stay in a one king room. We did not have any rooms... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 29, 2015

My wife & I came to Prescott on business. Staying at the Heritage House Motel was an excellent experience with very reasonable room rates and friendly staff upon check in. The rooms are very roomy & clean. Wifi in the rooms. Just 5 blocks away the have restaurants & shopping all within walking distance. I would highly recommend staying at... More 

Was this review helpful? Yes 1
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you very much for your wonderful review and kind words! We are glad to hear that you had an excellent experience at our motel. We are also happy to hear that you found your room to be clean, spacious, close to the downtown area, our rates reasonable, and our staff accommodating & kind. Thank you again for... More 

Prescott, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

Air Conditioning worked very well and I have very BAD, BAD allergies.Nice size Flat screen TV, Huge comfortable bed, refrig, microwave, plenty of space, owners are super friendly. Rate was good. Close to downtown. I called back and asked for a downstairs bc of my bad back and cant walk up stairs and the owners made the accommodations for me.... More 

Was this review helpful? Yes 1
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you very much for your wonderful review and kind words! We are glad to hear that you found your room to be clean, spacious, close to the downtown area, affordable, well equipped and our staff accommodating & kind. Thank you again for choosing to stay with us and we hope to see you again on your next... More 

Blackwell, Oklahoma
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 15, 2015

We initially decided on the hotel due to cost and online reviews. When I called to book our room, Heidi, the clerk was so polite, it was hard not to get a good vibe. When we arrived, we met Grace, the owner. She too was very polite and just made us feel glad that we chose to stay there. Our... More 

Was this review helpful? Yes 2
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you very much for your wonderful review and kind words! We are glad to hear that you found your room to be clean, spacious, close to the downtown area, and our staff accommodating & kind. Thanks again for choosing to stay with us and we hope to see you again on your next visit to Prescott. Cheers! More 

Bacolod City
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

A very neat room. There were 3 of us so the two queen size beds were just right for us. Clean sheets. Spacious bathroom. With coffee kettle and hair blower to my delight. Flat screen TV too. The walls are neatly painted. Maintenance must be on their toes. My fault I didn't read the poster on the desk which contained... More 

Was this review helpful? Yes
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you very much for your wonderful review and kind words! We are glad to hear that you found your room to be clean, comfortable, well equipped, and spacious. Thank you for choosing to stay with us and we hope to see you again on your next visit to Prescott. Cheers! More 

Idaho
1 review
4 of 5 stars Reviewed June 30, 2015

This is a nice little motel. It is clean and for an older place the rooms had been updated nicely. The staff was very friendly and helpful. If I travel to Prescott (which is a lovely town) again I will definitely stay at Heritage House.

Was this review helpful? Yes
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, thank you very much for your kind words! We are glad to hear that you found your room to be clean, comfortable, and our staff accommodating & kind. Thank you for choosing to stay with us and we hope to see you again on your next visit to Prescott. Cheers! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 17, 2015

We booked our stay thru Trivago, who indicated that the Heritage House took pets. As we travel with our dogs, this is important to us we ALWAYS make sure of that. Trivago sent me to Expedia where I booked the hotel. We arrived hot and tired from San Diego after a long drive to find they did not take pets.... More 

Was this review helpful? Yes 1
HHM_Management, Manager at Heritage House Motel, responded to this review

Dear guest, we are sorry to hear about your experience. However, it clearly states on the reservation websites that we DO NOT accept pets. We tried to explain this to you in a very polite and professional manner, but you were extremely discourteous to us. We also recommended other motels and hotels in the area that do accept pets, but... More 

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