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SpringHill Suites Prescott

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200 E. Sheldon St., Prescott, AZ 86301
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SpringHill Suites Prescott
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406 Reviews from our TripAdvisor Community

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Traveler rating
    220
    132
    33
    18
    3
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128
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (406)
  • Mar-May only
    (90)
  • Jun-Aug only
    (118)
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    (102)
  • Dec-Feb only
    (96)
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Texas
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very close to Whiskey Row and the downtown shopping area. It's a great location. We had a poorly working AC unit, so we called downstairs. Within a couple of minutes, they were in the room and decided to give us a new room. They had the keys to us and even offered to help us move within... More 

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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Staff was very accommodating and delightful, especially Vanessa & Barbie! In addition, from the morning breakfast to housekeeping crew they all did a great job. This location provides easy walking distance to Prescott's historic district and local restaurants and bars. We plan to visit again soon!

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Des Moines, Iowa
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay at the SpringHill Suites in Prescott - nice rooms, good breakfast, nice pool and workout room. I'd especially like to call out Assistant Manager Theresa Stalica. She was exceptionally warm and friendly and seemed truly glad to see us. She gave us a great welcome to Prescott, introduced us to the town, and gave us some... More 

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Florida
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Used a Marriott certificate on whim on the way to Grand Canyon, and found a wonderful little gem. Best breakfast at a lower end hotel ever - really, really great buffet meal. Quality foods, and a much wider selection than normal. Beautiful outside porch, walled off from the street, with a fireplace and comfy seating area. The rooms are all... More 

Was this review helpful? Yes 1
Queen Creek, Arizona
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Be careful what you reserve. We wanted a king bedroom, but when we checked in the did not inform us that the only one they had was a handicap one. The ice machine on our floor did not work for two days. Plus the breakfast was just plain awful. Eggs cooked very hard, oatmeal tasted burnt, bread was dried out,... More 

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MargoCh, Public Relations Manager at SpringHill Suites Prescott, responded to this review

Hello, We are very sorry about your experience. We tried to investigate the situation about you being placed in an accessible room type however we were unable to find a guest reservation matching your name. The ice machine on one of the floors was inoperable and we were waiting on a part to arrive. We have five other ice machines... More 

Newport Beach, California
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Outstanding management and staff-We are constantly looking for special places to spend our vacations~~ this year we chose the old west, historical town of Prescott, Arizona, which combines modern and historical Just a short drive from the Phoenix Sky Harbor airport, makes this unique, historical town easy to access. Or maybe a 7-8 hour drive from Los Angeles. This area... More 

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Los Angeles
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is clean and all the staff we dealt with were genuinely friendly and helpful. The property is due for a facelift...the rooms are dated, but again, clean. The beds were very comfy and the pillows were some of the best ever. We had a 2-queen room, and there was plenty of space for our 2 kids with air... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

This location was a real pleasure to stay at. All the team members were very helpful Facility was clean, breakfast was far superior to most hotels breakfast buffet If you have business to conduct while on vacation - business area was excellent Even the room service crew and breakfast crew - they were very kind and courteous Would definitely stay... More 

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Flagstaff, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travel a lot for work and it is nice to find a hotel that makes being on the road not so bad. The front desk people are super friendly, Vanessa also has a big smile when I walk in to check in. Using the mobile App is easy and convenient. Even the ladies in the morning are happy and... More 

Was this review helpful? Yes 1
Scottsdale, Arizona
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pre-arrival: Do not bother with requests, they will ignore them Check-in: Wait in the lobby if your room is not ready..otherwise, she will not call you Room: If you enjoy deferred maintenance and dirty windows, this is the place for you Wi-Fi: Do your nails while you wait for the downloads...S-L-O-W Breakfast: How do they turn eggs into a substance... More 

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MargoCh, Public Relations Manager at SpringHill Suites Prescott, responded to this review

Hello, We are so sorry for the experiences you had while staying with us. This is not at all typical and we have shared your review with all departments in an effort to make corrections. We really appreciate knowing about situations such as yours so we can take the necessary action to improve. We hope that next time your travels... More 

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