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BEST WESTERN Prescottonian

#10 of 22 Hotels in Prescott
Certificate of Excellence
2.5 of 5
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1317 East Gurley Street, Prescott, AZ 86301
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BEST WESTERN Prescottonian
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Ranked #10 of 22 Hotels in Prescott
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Jerry M Cincinnati, Ohio
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521 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Cincinnati, Ohio
5 of 5 stars Reviewed yesterday NEW

This Best Western was very clean and well taken care of. Your breakfast you actually had glass plates and glass's and real silver ware. The people were great and you couldn't ask for better service. The paper was on your door the next morning and your check out papers were ready for you to go. 5 star from use, they... More 

Review collected in partnership with Best Western

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New Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is due for a remodel! We were there to attend the Prescott Film Festival. Our room was old and outdated and was in need of a deep cleaning. I usually don't write a bad review but I was very disappointed in the customer service at this hotel. Our room was not cleaned one day and I called the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

Thank you for sharing your experience with us. I am sorry to hear that you did not enjoy your stay and that you felt unimportant to us. Our goal is to have every guest leave with a smile. We regret not achieving that goal with you. I hope that you and your family enjoyed the Prescott Film Festival. The town... More 

Bergen, Norway
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel. As expected, Best Western. The rooms were big with comfortable beds. A lot to eat for breakfast! Great Wifi. There were also a mexican resturant at the hotel, with a discount for the guests. Over all, satisfied with our stay.

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Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

We appreciate all of your compliments. BEST WESTERN has a goal to be recognized as a hotel brand with high standards for room cleanliness and customer service. I am glad to hear that we lived up to that goal for you. We are proud of our hotel and want you to feel at home while you are our guest. I... More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Well located to various activities in Prescott area. Room was large and very clean. Staff was attentive and very helpful with local information. Hot Breakfast was included and was better than going out for breakfast. Hotel is not new, but well maintained. Price was great.

Was this review helpful? Yes 1
Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

Thank you for sharing your review with us. Prescott is a beautiful place to visit. I hope that you and your family were able to enjoy the many things to do in our area. We appreciate your compliments and thank you for allowing us to be a part of your trip. I hope that we see you again soon. More 

Maryville, Tennessee
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Clean rooms, friendly staff, and the best and most extensive breakfast I've ever had! Now, being from the South, their biscuits weren't quite like Mamaw makes, but still very good! The guy running check-in was very nice and justifiably proud of their morning meal.

Was this review helpful? Yes 1
Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

What a wonderful review! We are very proud of our breakfast. We offer well above what is required for us to offer. It is our way of saying thank you to our guests. We even have more plans to add to our selection. Our new chef is baking a few items from scratch and we also want to offer more... More 

Hualapai Mtn
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great service, super location, large rooms. They could use new beds or mattress, but the breakfast was very good, with an attentive staff member helping you. Check-in staff was very invormative. Would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

Thank you for your review. We do our best to keep an eye out and replace mattresses as they wear. As a matter of fact, we just received a new shipment last week. Mattresses are possibly the hardest thing to get right with guests. Some people prefer a firm mattress, some people prefer a soft mattress. We use Sealy Posturepedic... More 

Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel definitely exceeded our expectations. The rooms were very large and clean. All the staff was friendly and helpful. The breakfast was amazing with lots of variety! In addition, it was conveniently located close to shopping and attractions.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

We appreciate that you took the time to share your wonderful comments on Tripadvisor. We get a lot of business from people visiting the historic downtown area. We are just over a mile and it is a nice walk if the day is not too hot. If you plan on visiting Whiskey Row, cab rides are around five bucks! Thank... More 

Renton, Washington
Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

We walked into the room and immediately I noticed "it smells clean". My daughter did the breakfast every morning because she was attending a soccer camp and needed food but was quickly bored by the same thing every day. I only ate there one morning and the eggs were fresh not some weird watered down powered ones. The AC no... More 

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Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

Thank you for taking the time to share your review on Tripadvisor. I stated to another traveler that we do experience issues when the humidity and temperature are both up. I went to a heat/air company website to try to educate myself on the problem. It basically said that because of the moisture in the air, it feels like is... More 

Scottsdale, United States
1 review
4 of 5 stars Reviewed 1 week ago

I've stayed here twice and it's been quiet and comfortable both times. The rooms have been nicely updated. It.s a mile and a half from Whiskey Row or a $5 cab ride. It seems like this hotel probably started out as a Ramada Inn at the intersection of Hwys. 69 and 89A. The buffet breakfast has lots of choices and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

It is terrific to hear you returned to stay with us! We have actually been a BEST WESTERN since we opened. We have indeed made many changes to try to keep our rooms clean and fresh feeling. There are more updates planned through the summer and into the fall. We hope that you will get to enjoy them on your... More 

Tolleson, United States
1 review
3 of 5 stars Reviewed 1 week ago

Our room was extremely hot, and even after they came to fix the AC unit that was leaking, it was still hot, it was cooler outside than my hotel room. Upon check out, they ask how everything was, and I explained how the room was hot and uncomfortable, nothing was offered for my discomfort, very disappointing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Nancy R, Manager at BEST WESTERN Prescottonian, responded to this review

I am sorry to hear that you did not enjoy your stay with us. We do our best to make your experience a pleasant one. Unfortunately when the temperature and humidity are both up, our AC units have to work harder to try and keep the rooms as cool as you might like. If you could simply close yourself in... More 

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