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Courtyard Phoenix North / Happy Valley

3.0 of 5 2029 Whispering Wind Drive, Phoenix, AZ 85085
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Certificate of Excellence 2014
Courtyard Phoenix North / Happy Valley
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Courtyard Phoenix North / Happy Valley
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88 reviews from our community

Traveler rating
    44
    30
    10
    1
    3
See reviews for
23
17
6
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (88)
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Maine
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived late and left early, so we didn't use the Bistro. Desk staff were super helpful and polite. Our room was large, fresh and modern. Most memorable: a handwritten note of appreciation from the hotel manager. That's a first from any Marriott we've used. Would definitely stay here again

Was this review helpful? Yes
Lindsey L, Front Office Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on our property. We appreciate the generous feedback you have provided. Please visit again soon! Thank you, Lindsey More

Spearfish
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 15, 2014

Very clean hotel, great bed and pillows. Awesome pool!! Lots of restaurants close by as well as Walmart. The only thing I did not like was that there was no Free Breakfast. But Carl's Jr is close and they have Biscuits and Gravy to die for and it's only 2 bucks!

Was this review helpful? Yes
Lindsey L, Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on our property in Happy Valley. We appreciate your feedback. I am very happy that you were impressed with many aspects of our hotel. I apologize about the breakfast not being complimentary. Unfortunately, the Courtyard's standard is the Bistro now, taking away the complimentary breakfast option. Please... More

Treynor
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

Stayed 10-13-14 thru 10-17-14, accommodations were nice and the beds were comfortable. But there was no complimentary breakfast or even coffee. They had a bar but the prices were very high. I would stay there again but plan on eating and entertaining else where

Was this review helpful? Yes
Lindsey L, Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review. We appreciate the time you took and your feedback. Unfortunately, the standard for Courtyard's now is the Bistro. Which, you are correct, is not complimentary and becasue we provide Starbucks Coffee, we are unable to provide our guests with complimentary coffee, either. Thank you very much for... More

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed October 8, 2014

The staff is very friendly and courteous. I need an accessible room with roll-in shower. The room was decorated well, but like most Marriott accessible rooms, the mirror above the bathroom sink is too high. I could only see the top of my head. And the 90-degree turn on carpet to get in the bathroom is always tough for a... More

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Lindsey L, Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Dear Valued Guest, Thank you very much for your feedback. We really do appreciate the time you took to write a review about our property. I am glad to hear Cecilia and our staff were accommodating to your needs and went above and beyond for you during your stay. I apologize for the inconvenience of the locations of certain things... More

1 review
4 of 5 stars Reviewed September 27, 2014 via mobile

Stayed a couple nights this week, and everybody was very friendly! Sarah helped me find a place to go Friday night and couldn't have been any nicer! Great representative of your hotel. It would be nice if the Bistro was open a little longer during the day, but other than that, no other complaints.

Was this review helpful? Yes
Lindsey L, Front Office Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Thank you very much for your response. We really do appreciate the time you took to respond in recognition of our great staff, especially Sarah. I understand your concerns with the Bistro. Unfortunately, we are not open for lunch hours and our dinner ours are short. I do apologize for the limited hours. If there is anything we can do... More

Basking Ridge, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed September 19, 2014

Had to travel to Phoenix, and staying two nights at Courtyard Phoenix North/Happy Valley. Nice accommodations, nice people…but a bit behind the times as it relates to the little touches. Surprised when I went downstairs this am that there was no complementary coffee. Also, it was after 9am, and little food area was already closed. Okay, so if you're only... More

Was this review helpful? Yes
charles_elam, Front Office Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Mr. Eric, Thank you very much for your feedback. We really do appreciate the time you took to write a review about our property. Unfortunately providing complimentary coffee is no longer a standard for Courtyard By Marriott. Our Bistro Hours are available from 6:00am-9:00am on weekdays and 7:00am- 10:00am weekends. I am glad to hear Sarah and our staff were... More

El Paso, Texas
Top Contributor
75 reviews 75 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 10, 2014

Was advised by a friend to stay here when in town and was glad I listened. Nothing to fancy, but all around a very good stay for us in a new hotel with friendly staff, plus it had a Starbucks inside for those addicted to caffeine...

Was this review helpful? Yes
Lindsey L, Front Office Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on our property! We appreciate your kind feedback and look forward to serving you in the future! More

1 review
5 of 5 stars Reviewed September 5, 2014

I've stayed a couple times. The location is great for the north valley and this last time I asked for a crib since I was traveling with my 7 month old. They brought such a sweet little kit for him with a bib and a bath toy and other misc information. I'll definitely be back. I'm a fan of Courtyards... More

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Lindsey L, Front Office Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Dear Valued Guest, Thank you for writing such a kind review on our property. We appreciate the feedback and are glad your stay was satisfying. We pride ourselves in exceptional customer service and it seems as though we have exceeded your expecations. Thank you and we look forward to serving you in the future. More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 4, 2014 via mobile

I'm in with 1500 nights at Marriott properties (4+ years). I believe I possess an above average gauge of what the business traveller is looking for in a hotel. The staff at this Courtyard is outstanding. Exceptionally helpful, pleasant, and courteous. The rooms and grounds are very clean. I've stayed here on 5 occasions and will continue to patronize this... More

Was this review helpful? Yes
Lindsey L, Front Office Manager at Courtyard Phoenix North / Happy Valley, responded to this review

Dear Valued Guest, Thank you for your kind review on our property. We appreciate your feedback and pride ourselves in exceptional customer service in order to ensure guest satisfaction. We look forward to serving you in the future! Visit us again soon! More

Las Vegas, Nevada, United States
1 review
5 of 5 stars Reviewed August 25, 2014

Very clean, spacious, convenient to shopping and entertainment. Just off the I-17 making it easy to locate and accessible to other locations in the area. Pool was large and equipped with fun water toys which our grandchildren enjoyed. Personnel were very friendly and anxious to serve us. The parking lot was being resurfaced and painted during our stay, yet the... More

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Additional Information about Courtyard Phoenix North / Happy Valley

Address: 2029 Whispering Wind Drive, Phoenix, AZ 85085
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Phoenix North / Happy Valley 3*
Number of rooms: 164
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Also Known As:
Courtyard Phoenix North / Happy Valley Hotel Phoenix
Phoenix Courtyard
Phoenix Marriott

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