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Residence Inn Phoenix North/Happy Valley

#11 of 177 Hotels in Phoenix
Certificate of Excellence
3.0 of 5
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2035 West Whispering Wind Drive, Phoenix, AZ 85085
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1 room 1 adult
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Residence Inn Phoenix North\/Happy Valley
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117 Reviews from our TripAdvisor Community

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Omaha, Nebraska
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here( family of 5) for a long weekend. Very clean. The customer service was absolutely excellent. Andrew at the front desk was always friendly. My daughter and I were at their snack shop hoping to find fresh fruit. The employee (Sorry don't remember his name) came over and asked us what we were looking for and actually went to... More 

Helpful?
Thank Lizomaha
Phoenix, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I stay at the Residence Inn in Happy Valley regularly. With the freedom to go wherever I want, I stay there because of its peaceful surroundings, the variety of shopping opportunities, local entertainment and dining venues, and most importanty, the staff! My room is always clean! If there are any issues with my room (rare), they are resolved immediately! I... More 

Helpful?
Thank Fred G
Ivonne C, Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Fred, Thank you so much for taking the time to share your experience at our Residence Inn Happy Valley property. I love that you mentioned the cleanliness of your room. We take pride and work diligently to ensure the cleanliness of our room, we are currently ranked over 12% higher in room cleanliness for our brand and proud of it.... More 

Buffalo Grove, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel has exceeded our expectations. Each member of the staff goes out of his or her way to do whatever they can to help us. Our room is spacious, clean, comfortable. Breakfast is fine. The evening social hour 3 times per week is just another unexpected bonus. We'll be back.

Helpful?
Thank jlrsusa
Ivonne C, Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Jlrsusa, Thank you for taking the time to share your experience during your recent stay at the Residence Inn Happy Valley. I was ecstatic to hear what an amazing time you had. We strive to provide premier service to our guests and to read your response lets us know we are on the right track. I look forward to sharing... More 

Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I have to say this is one of the better hotels to stay in while in Phoenix they have excellent service the front desk ladies are awesome and always greet you when you walk in the rooms are always clean everyday and the maids even do the dishes for you all I can say is wow that is awesome service... More 

Helpful?
Thank Ryan T
cindy r, Front Office Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear Ryan I Thank you for sharing your experience at the Residence Inn North Happy Valley. With a mission to provide superior customer service, we take pride in serving your needs and are delighted to hear we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate them... More 

Orlando, Florida
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 15, 2015

We loved this property as it is new and located in a new area of Phoenix. Within a 2 minute drive, lots of shopping, restraunts and even a great movie theatre. We felt very safe and would recommend for families or business. Great Marriott property!

Helpful?
Thank Sara T
Georgetown, TX
Level Contributor
194 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed October 19, 2015

We rented 3 suites for 2 and 3 days for a family get together, and everyone in our party was happy with the accommodations, size of suites, ease of parking, breakfast choices, etc. It's a Marriott - you get what you pay for. Not the cheapest place around, but for what we wanted - comfort and space for a few... More 

Helpful?
Thank Tom O
Montour Falls, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 10, 2015

We moved here after leaving a terrible hotel. This was a great follow up. The room was very clean, spacious, well appointed. It was nice having a kitchen. We felt at home here. The staff was very friendly. Breakfast was excellent. We would highly recommend this hotel.

Helpful?
Thank Jennifer M
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 31, 2015 via mobile

I was recently in Phoenix for business and decided to stay at this hotel because of price and location. The The staff was very courteous and the rooms were very clean. The room rates also included breakfast which was above average. That location is also ideal for shopping and restaurants. I would definitely stay at this hotel again if I... More 

Helpful?
Thank Mem S
Nevada
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed August 9, 2015

The alleged kitchen in our two-bedroom suite is ridiculous! The dining table will only accommodate 2 people!! SERIOUSLY!!?? When only two are seated one cannot access one of the bedrooms, the refrigerator or fully open the utensil drawer!! RU kidding me??!!

Helpful?
Thank Lance11
Mayra R, Manager at Residence Inn Phoenix North/Happy Valley, responded to this review

Dear lance Thank you for providing your input on the two bedroom suite. We are very sad to hear you did not enjoy the lay out of the suite. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further.... More 

Wichita, Kansas
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 18, 2015

Our room was very nice. Kids slept on the fold out couch and we had the queen bed. Very spacious with a full kitchen. After driving from Carlsbad, CA, it was nice to have the complimentary microwave popcorn for a bedtime snack. The room was huge and clean. The free breakfast was amazing! Waffle maker, with tons of toppings, strawberries,... More 

Helpful?
1 Thank Krista M
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