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Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 3401 E University Drive & I-10, Phoenix, AZ 85034
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Certificate of Excellence 2014
Holiday Inn Express Phoenix Airport (University Drive)
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Holiday Inn Express Phoenix Airport (University Drive)
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327 reviews from our community

Traveler rating
    168
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok, Thailand
Top Contributor
132 reviews 132 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed today NEW

This was my best sleep in a week. The hotel was quiet. The bed supeer comfortable. I slept great. The internet was fast. The staff very helpful. The best thing, I went from hotel check-out to airport check-in less then 10 minutes. Gotta love that location if you're flying the next day. It's nice to have the Waffel House in... More 

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Lakeland, Minnesota
Top Contributor
312 reviews 312 reviews
111 hotel reviews
245 helpful votes 245 helpful votes
4 of 5 stars Reviewed yesterday NEW

Whether coming or going, this property is close to the airport. I found the staff to be welcoming and friendly. My room was spotless and comfortable at a very reasonable price. The wifi worked well and my stay was quiet and uneventful. The location is an easy access off of the University/32nd Ave exit and you can walk to a... More 

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Portland, Oregon, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very affordable and clean. Shuttle to the airport makes it very convenient and is free. No in house restaurant but the Hilton right next door has a wonderful one and you can even order room service. Beds are comfortable and staff friendly and helpful.

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1 review
1 of 5 stars Reviewed 3 days ago NEW

Booked a room for mid April 2015 and unfortunately had a change of plans. Called today (over 2 months before the booking) and was told a refund was not an option. The manager (Bill Weeman) lost his cool before me (he must deal with lots of upset customers due to this policy) and hung up on me. When I called... More 

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Green Bay, Wisconsin
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night as we had an early morning flight. Front desk personal very friendly and helpful with information about park and fly and shuttle service. Facility was clean and up to date and had all the necessary amenities, guest laundry facility was a lifesaver. The room was large, clean and it too had the right amenities. We... More 

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Riverside, Ca
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here the night before an early flight. The "Park and Fly" was a great choice for us. For the price of the room we were able to leave our car in their parking lot for 8 days at no additional charge. The shuttle service was great with both the drop off and the pick up upon return and my... More 

Was this review helpful? Yes 1
Cartersville, Georgia
Top Contributor
163 reviews 163 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

came in to meet our granddaughter to explorer everything between here and Grand Canyon. Shuttle was great and efficient. Front desk was friendly and helpful. Room was clean and comfortable. Room was large enough. All equipment was in good shape and operating. Had a good night sleep and was rested to start exploring. Restaurants were not very far.

Was this review helpful? Yes 1
Wanaka, New Zealand
Top Contributor
55 reviews 55 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

We stayed here for one night for a transit stopover through Phoenix. The room was fantastic, including the shower with excellent water pressure, choice of soft or firm pillows, and ultra comfortable beds. The complimentary airport transfers were efficient. The breakfast offered a delicious selection of food, and I was particularly fascinated by the automatic pancake machine. In summary, would... More 

Was this review helpful? Yes 2
Vienna, Virginia
Top Contributor
111 reviews 111 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 16, 2014

I stayed here because I had a flight at 0-dark-30 the next morning. While I didn't get to enjoy too much of the room as I was leaving early in the morning, I found the hotel and room clean and comfortable. I'll probably stay here again when I have an early flight out of Phoenix.

Was this review helpful? Yes 1
Okehampton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2014

This hotel was so welcoming and comfortable but it was the people that made this such a positive experience. My friend and I arrived early evening and were collected by the shuttle. The volunteer service at the airport is superb and they rang through for us to get directions for the pickup point. Shuttle and check-in were friendly and efficient.... More 

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport
Hotel Style:
#21 Romantic Hotel in Phoenix
#22 Business Hotel in Phoenix
#44 Family Hotel in Phoenix

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