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All 174 Phoenix hotels

Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 Hotel   |   3401 E University Drive & I-10, Phoenix, AZ 85034 (South Mountain)
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Ranked #26 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Awarely West Grove, Pennsylvania
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299 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Grove, Pennsylvania
Top Contributor
213 reviews 213 reviews
137 hotel reviews
246 helpful votes 246 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great place to spend a night before a plane date the next morning. The breakfast was varied and tasty (eggs were not runny), cinnamon buns and fresh pancakes, as well as biscuits and gravy, good coffee, etc. The bed was very comfortable and the water pressure in the shower head was outstanding! Loved our time here.

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Chesterfield, Michigan
Top Contributor
171 reviews 171 reviews
63 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay in a lot of HIE hotels and this was one of the better ones. I was upgraded to a one bedroom suite very roomy and quiet with fridge and microwave. Staff was very nice and helpful. Would definitely stay here again

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Aiea, Hawaii, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

This was the last hotel of our two week trip. We had gotten lost before this and were so relieved that the staff were so pleasant and helpful when we got to the reception desk. Lucas was especially helpful with info and he is quite a charming young man. Roz too, was cheery so early in the morning and a... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a very nice Holiday Inn Express, with great staff and all of the things you expect from the HI Express chain -- free breakfast, free wi-fi, comfortable rooms, etc. What makes it a frequent stay for me is its convenient location. It's very close to the airport, but not so close that you hear a lot of flight... More

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Clifton, New Jersey
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was close and convenient to Phoenix Sky Harbor airport, plus the shuttle service is great. The staff was very helpful and accommodating. Our room was quiet, comfortable, had a modern decor and clean. In fact the entire hotel maintenance and appearance was excellent. We would definitely stay here again.

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Palm Springs, California
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5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here overnight and loved the room. The bed was so comfortable and clean all around. Nice breakfast in the am. Minimal but enough to get you going. Waffle House 10 feet from hotel. Refrigerator and microwave inside room. Nice water pressure. Friendly staff. Will stay agin.

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Pinetop-Lakeside, Arizona
Top Contributor
57 reviews 57 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent value. The service was like someone actually cared about what they were doing. The interior is a little dated but in a good way very clean. As we were leaving in the morning We noticed towels on the chairs around the pool not the type of customer care you expect in this brand. The clock-radio... More

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Sedona, Arizona
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 26, 2014

Needed a clean room near airport, found what I was looking for at the Holiday Inn Express. Not many eating choices is the only draw back to the location, but if you have an auto, no problem. Front desk was friendly and helpful. The only other service I used was their breakfast bar. It has good choices and hours. I... More

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 17, 2014

I arrived feeling tired and unwell after too much travel and unaccustomed to the humidity. The staff were friendly and booking in was quick and easy. The room was exactly what I needed. Air conditioned and with a big comfy bed. I took a nice warm shower and slept like a log! Breakfast had quite a few options and was... More

Was this review helpful? Yes 1
Kodiak Island, Alaska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 15, 2014

I arrived late with a room guaranteed 2 beds and was told they had overbooked and only had a room with one bed and an extremely uncomfortable hide a bed. I was traveling with my daughter and grandson..it was late and there was nothing else to do but stay and speak to the manager when he became available 3 days... More

Was this review helpful? Yes 3
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Dear T1151, Thank you for taking the time to share your experience with us. We always appreciate hearing from our guests as we rely on your comments to help us improve our services. My team and I would like to extend our sincerest apologies to you and your family for not providing you with the accommodations and experience that you... More

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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport

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