We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Phoenix Airport (University Drive)

#30 of 174 Hotels in Phoenix
Certificate of Excellence
Hotel website
Hotel deals
3401 E University Drive & I-10, Phoenix, AZ 85034
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Phoenix Airport (University Drive)
Professional photos View all
Browse nearby
Holiday Inn Express Phoenix Airport (University Drive)
Write a Review

351 reviews from our community

Traveler rating
    175
    124
    33
    10
    9
See reviews for
86
115
31
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (96)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (79)
All months
Rhode Island
Top Contributor
318 reviews 318 reviews
35 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were greeted with a warm and friendly welcome along with prompt service. We had no problem printing out our boarding passes in the lobby and there was a Waffle House within walking distance for an early dinner. This was helpful as we turned in our rental car prior to check in. (we always rent a car off the airport... More 

Was this review helpful? Yes
Alice Springs
Top Contributor
85 reviews 85 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

For $15.00 you can park your car for up to 14 days, & they take you to the airport & pick you up. Breakfast is ordinary, typical for Holiday Inn. Rooms are nice, staff helpful. Lots of restaurants 3 miles away in Tempe.

Was this review helpful? Yes
Washington State
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night with family at the end of our spring break trip so that we could make an easy and quick trip to the airport for a 1:00 p.m flight home. Booked a two queen room on the top (fourth) floor. HIE is our go to hotel for quick trips. Pros - --Quiet hotel, no airport/airplane noise at all,... More 

Was this review helpful? Yes
Odenton, Maryland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of the Holiday Inn Express Phoenix is easy to access (Off of I-10: Exit 151), very close to the airport but not noisy and the closer to the car rental location. The staff was courteous and extremely helpful and the breakfast was nice. I highly recommend this Holiday Inn Express for business and family trips.

Was this review helpful? Yes
Bremerton, WA
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had traveled down from Vegas and were exhausted when we got there. Went out for a quick dinner and then came back and relaxed. Bed was comfy and we got a great night's sleep. Breakfast in the morning was pretty standard fare, nothing too fancy, but it got us started for the day.

Was this review helpful? Yes
West Coast
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Originally checked in at this hotel for a stay in Tempe for a softball event in Feb 2015. Got to the hotel and was greeted by exceptionally friendly and helpful desk staff. The hotel was another story. The place was filthy and smelled bad. My wife was so unhappy we checked out the next day and went to the Sheraton... More 

Was this review helpful? Yes
Los Angeles, California
Contributor
20 reviews 20 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

overpriced due to spring training being in town. lots of stains on carpets throughout hall and room. free wifi, but pass code never worked. paid 250 a night, should be 129 a night. noisy window mounted A/C. continental breakfast was ok. free parking, great shower pressure was the best part of staying here. friendly check in staff.

Was this review helpful? Yes
dslee, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

We apologize that the room wasn't to your liking. We will be undergoing an extensive renovation this year, and the hotel will be as good as new! We checked our HSIA system and couldn't find anything wrong; we have not received any other complaints about the passcode not working. More 

Yankton, South Dakota
1 review
4 of 5 stars Reviewed 3 weeks ago

Convenient location near airport, clean, comfortable, and accommodating. Great value for the price for my company. I regularly stay at this hotel for business, and I travel with my service dog, which is never a problem. What really sets this property apart from other Holiday Inn Express hotels I stay at across the country are the people. Welcoming staff always... More 

Was this review helpful? Yes
dslee, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for your kind words! Bree and the rest of the staff will be pleased to know that they are able to meet your needs. We look forward to seeing you next time! More 

Andover, Minnesota
Top Contributor
54 reviews 54 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent one night at this hotel arriving yesterday. Room smelled and we later realized the room had been flooded and the carpet was wet. Hotel quickly moved us to a better room. Thank you holiday express!

Was this review helpful? Yes
dslee, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for your review. While we are sorry that we didn't get you into a good room the first time, we're glad that we were able to resolve your issues. We look forward to seeing you next time! More 

New York City, New York
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lets just say for what i paid i expected lots more. At least I have a $60 change to collect after paying an average of $190 a night. The hotel was average. The bed provided comfort and the rooms descent. However some details seemed odd to me.. Like the showers without tubs, and the shower door opening like a normal... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Dear devinewise, Thank you for your feedback. We are glad to hear you found the beds comfortable. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry our hotel did not live up to your expectations and regret the shower room was not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question