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Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 3401 E University Drive & I-10, Phoenix, AZ 85034
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Certificate of Excellence 2014
Holiday Inn Express Phoenix Airport (University Drive)
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Holiday Inn Express Phoenix Airport (University Drive)
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321 reviews from our community

Traveler rating
    167
    111
    25
    9
    9
See reviews for
83
104
24
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cartersville, Georgia
Top Contributor
152 reviews 152 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

came in to meet our granddaughter to explorer everything between here and Grand Canyon. Shuttle was great and efficient. Front desk was friendly and helpful. Room was clean and comfortable. Room was large enough. All equipment was in good shape and operating. Had a good night sleep and was rested to start exploring. Restaurants were not very far.

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Wanaka, New Zealand
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for one night for a transit stopover through Phoenix. The room was fantastic, including the shower with excellent water pressure, choice of soft or firm pillows, and ultra comfortable beds. The complimentary airport transfers were efficient. The breakfast offered a delicious selection of food, and I was particularly fascinated by the automatic pancake machine. In summary, would... More 

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Vienna, Virginia
Top Contributor
111 reviews 111 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here because I had a flight at 0-dark-30 the next morning. While I didn't get to enjoy too much of the room as I was leaving early in the morning, I found the hotel and room clean and comfortable. I'll probably stay here again when I have an early flight out of Phoenix.

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Okehampton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was so welcoming and comfortable but it was the people that made this such a positive experience. My friend and I arrived early evening and were collected by the shuttle. The volunteer service at the airport is superb and they rang through for us to get directions for the pickup point. Shuttle and check-in were friendly and efficient.... More 

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New Bern, North Carolina
Top Contributor
97 reviews 97 reviews
27 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice property with an exceptionally friendly staff - and Susie was the best! This is a great property if you are flying, but not very much in the area in terms of restaurants. Check Trip Advisor for the Thai restaurant on Broadway.

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Honea Path, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

To whom it may Concern, Rozlyn "Roz" Egnatios gets things done! We came in to the hotel late Friday evening and received a warm welcome and were amazed at the effience and dexterity of Roz's Management of the hotel through the night shift. During our short stay, Roz answered all our questions, cared for each of the members of our... More 

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Cheyenne
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was fine, the staff was helpful and nice, the breakfast was good. The only problem was that if you're in an end room, the wifi won't reach you. We had to go sit in the lobby to use it. But it's very close to the airport and the shuttle service was prompt.

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IHGCare, Guest Relations Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Dear Angry446, Thank you so much for taking some time out of your busy day to leave a review of our hotel. I am pleased to know that you found comfort in our room and even regarded our staff as helpful and nice. However, I offer my sincerest apologies if the WiFi connection inconvenienced you in anyway. Rest assured this... More 

Long Valley, NJ
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here one night and had a very good experience. My daughter and I checked in late. The front desk staff was helpful and quickly changed the King bed to two Queens with no hesitation. The room was clean, which is probably the most important aspect of any hotel room for me. Beds and pillows were very comfortable. Free breakfast... More 

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Swansea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2014

We stayed here for only one night, but found the hotel to be fine for our purposes. The staff were friendly and welcoming, room was clean and nicely furnished. Breakfast was included in the (very reasonable) price. This was a fairly limited help yourself affair but OK. I would recommend this if you are en route to or from the... More 

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STUART
Top Contributor
159 reviews 159 reviews
64 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 10, 2014

My wife and I stayed here for two nights on a recent business trip to the area. This property definitely caters to primarily business clientele. The staff were all very friendly. The rooms are spacious and clean. I had no problems connecting to the Internet with all our devices. The speed is adequate for email and most web browsing. The... More 

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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport
Hotel Style:
#16 Romantic Hotel in Phoenix
#22 Business Hotel in Phoenix
#48 Family Hotel in Phoenix

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