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All 174 Phoenix hotels

Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 Hotel   |   3401 E University Drive & I-10, Phoenix, AZ 85034 (South Mountain)
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86%
Ranked #27 of 174 hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jjsedona1 Sedona, Arizona
  • Overview
  • Reviews (291)
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291 people have reviewed this hotel

Traveler rating
    154
    96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Sedona, Arizona
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Needed a clean room near airport, found what I was looking for at the Holiday Inn Express. Not many eating choices is the only draw back to the location, but if you have an auto, no problem. Front desk was friendly and helpful. The only other service I used was their breakfast bar. It has good choices and hours. I... More

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I arrived feeling tired and unwell after too much travel and unaccustomed to the humidity. The staff were friendly and booking in was quick and easy. The room was exactly what I needed. Air conditioned and with a big comfy bed. I took a nice warm shower and slept like a log! Breakfast had quite a few options and was... More

Was this review helpful? Yes 1
Kodiak Island, Alaska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I arrived late with a room guaranteed 2 beds and was told they had overbooked and only had a room with one bed and an extremely uncomfortable hide a bed. I was traveling with my daughter and grandson..it was late and there was nothing else to do but stay and speak to the manager when he became available 3 days... More

Was this review helpful? Yes 3
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Dear T1151, Thank you for taking the time to share your experience with us. We always appreciate hearing from our guests as we rely on your comments to help us improve our services. My team and I would like to extend our sincerest apologies to you and your family for not providing you with the accommodations and experience that you... More

Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My stay was a short one, just 6 or so hours between flights. But it was worth it to have the free, 10 minute shuttle ride take me to a cool, clean, quiet room with a comfortable bed. I appreciated the free wifi and decent TV with lots of channel choices--I unwound to classic movie on HBO. Check-in and check-out... More

Was this review helpful? Yes 1
Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had a very early flight so we were unable to take advantage of the complimentary breakfast. The staff was very accomodating providing us with a "to go" breakfast.We truly enjoyed our stay at this hotel and would definitly visit again.

Was this review helpful? Yes 1
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for taking the time to write a TripAdvisor review after your recent stay with us! I'm so proud of my staff for accommodating your early check-out. I will be sure to share your comments with everyone. Please let me know if there is anything I may do to assist you during your next stay with us. We look... More

Glendale, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Great place to stay, free breakfast with many choices (even healthy choices) Nice staff and clean and comfy rooms! Large bathroom, plenty of towels. Bed was very comfortable and the pillows were firm and that is great for me! It was easy to get around in the hotel, not like some, where you can't find your way to the room.

Was this review helpful? Yes
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for taking the time to share your experience with us after your recent stay at the Holiday Inn Express Phoenix Airport! We hope to have another opportunity to exceed your expectations in the near future. Best regards, Bill Weeman General Manager More

winston salem
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014

I have been staying at this Hotel for several years now and can't really see myself changing properties. Mr Lee, the owner, has instilled in his people a ccan do attitude. The GM, Bill Weeman shares that philosphy. Best front desk in the Business. To that end, I would like to cite: Justin, Bree and Jessica. People in all capacities... More

Was this review helpful? Yes
Top Contributor
66 reviews 66 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 17, 2014

We have stayed here several times and it is always great. The staff is excellent, rooms are nice, drivers are great and it is a good value. We also like eating at the Hilton Garden Inn next door. We stayed the night before our flight and the night we returned.

Was this review helpful? Yes 2
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for choosing the Holiday greatly appreciate your loyalty and are so pleased that you find that our accommodations and amenities fit your needs. We look forward to seeing you again soon, the next time you need to fly out of Phoenix Sky Harbor Airport. Best regards, Bill Weeman General Manager More

Council Bluffs, Iowa
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2014

The people at the front desk are very, very helpful and never acted like we were an inconvenience to them. One thing that I think some people don't understand is that a pass on the lightrail is also for the bus (no extra charge). We especially liked the shuttle driver, Darrell. He even went out of his way to find... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 3, 2014

Stayed here one night in late June 2014 with my family (3 teens and two adults). We were renting an RV the next day to travel to the Grand Canyon, so we just wanted something close to the airport, clean, and inexpensive. This hotel fulfilled all of our objectives. It is a very nice, basic hotel that is adequate for... More

Was this review helpful? Yes 4
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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#18 Romantic Hotel in Phoenix #26 Business Hotel in Phoenix #46 Family Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Whether you are in Phoenix for business or pleasure, the Holiday Inn Express Hotel & Suites Phoenix Airport has all the comforts and conveniences you would expect from luxury airport hotels. Centrally located near I-10 and Phoenix Sky Harbor International Airport, our location gives easy access to downtown Phoenix and Tempe, including the Phoenix Light Rail, Chase Field, Phoenix Convention Center, Sun Devil Stadium, Tempe Town Lake, Phoenix Zoo, US Airways Arena, Arizona State University, University of Phoenix, and Ewing Irrigation. This 4-story hotel features 114 beautifully appointed guest rooms and free high-speed (wired & wireless) internet service. You may also enjoy our 'park and fly' and eliminate worries of high airport parking rates. Nearby you will find Mill Avenue, Arizona Mills Shopping Mall, award-winning golf courses, restaurants & nightlife, and casinos. You will find yourself amazed with our award-winning service, convenient location, and spacious guest rooms featuring our Stay Smart bedding collection, microwaves, refrigerators, expanded cable and free HBO. Don t forget our complimentary freshly prepared breakfast buffet, including a variety of hot items like sausage, sausage gravy, omelets, biscuits, and a make your own pancake station. ... more   less 
Number of rooms
114

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express Phoenix Airport (University Drive) and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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