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Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 3401 E University Drive & I-10, Phoenix, AZ 85034
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Certificate of Excellence 2014
Holiday Inn Express Phoenix Airport (University Drive)
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Holiday Inn Express Phoenix Airport (University Drive)
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324 reviews from our community

Traveler rating
    168
    113
    25
    9
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84
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70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very affordable and clean. Shuttle to the airport makes it very convenient and is free. No in house restaurant but the Hilton right next door has a wonderful one and you can even order room service. Beds are comfortable and staff friendly and helpful.

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Green Bay, Wisconsin
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night as we had an early morning flight. Front desk personal very friendly and helpful with information about park and fly and shuttle service. Facility was clean and up to date and had all the necessary amenities, guest laundry facility was a lifesaver. The room was large, clean and it too had the right amenities. We... More 

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Riverside, Ca
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here the night before an early flight. The "Park and Fly" was a great choice for us. For the price of the room we were able to leave our car in their parking lot for 8 days at no additional charge. The shuttle service was great with both the drop off and the pick up upon return and my... More 

Was this review helpful? Yes 1
Cartersville, Georgia
Top Contributor
163 reviews 163 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 24, 2014 via mobile

came in to meet our granddaughter to explorer everything between here and Grand Canyon. Shuttle was great and efficient. Front desk was friendly and helpful. Room was clean and comfortable. Room was large enough. All equipment was in good shape and operating. Had a good night sleep and was rested to start exploring. Restaurants were not very far.

Was this review helpful? Yes 1
Wanaka, New Zealand
Top Contributor
55 reviews 55 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

We stayed here for one night for a transit stopover through Phoenix. The room was fantastic, including the shower with excellent water pressure, choice of soft or firm pillows, and ultra comfortable beds. The complimentary airport transfers were efficient. The breakfast offered a delicious selection of food, and I was particularly fascinated by the automatic pancake machine. In summary, would... More 

Was this review helpful? Yes 2
Vienna, Virginia
Top Contributor
111 reviews 111 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 16, 2014

I stayed here because I had a flight at 0-dark-30 the next morning. While I didn't get to enjoy too much of the room as I was leaving early in the morning, I found the hotel and room clean and comfortable. I'll probably stay here again when I have an early flight out of Phoenix.

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Okehampton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2014

This hotel was so welcoming and comfortable but it was the people that made this such a positive experience. My friend and I arrived early evening and were collected by the shuttle. The volunteer service at the airport is superb and they rang through for us to get directions for the pickup point. Shuttle and check-in were friendly and efficient.... More 

Was this review helpful? Yes 2
New Bern, North Carolina
Top Contributor
102 reviews 102 reviews
28 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed December 9, 2014

Very nice property with an exceptionally friendly staff - and Susie was the best! This is a great property if you are flying, but not very much in the area in terms of restaurants. Check Trip Advisor for the Thai restaurant on Broadway.

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Honea Path, South Carolina
1 review
5 of 5 stars Reviewed December 8, 2014

To whom it may Concern, Rozlyn "Roz" Egnatios gets things done! We came in to the hotel late Friday evening and received a warm welcome and were amazed at the effience and dexterity of Roz's Management of the hotel through the night shift. During our short stay, Roz answered all our questions, cared for each of the members of our... More 

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Cheyenne
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 2, 2014

The room was fine, the staff was helpful and nice, the breakfast was good. The only problem was that if you're in an end room, the wifi won't reach you. We had to go sit in the lobby to use it. But it's very close to the airport and the shuttle service was prompt.

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IHGCare, Guest Relations Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Dear Angry446, Thank you so much for taking some time out of your busy day to leave a review of our hotel. I am pleased to know that you found comfort in our room and even regarded our staff as helpful and nice. However, I offer my sincerest apologies if the WiFi connection inconvenienced you in anyway. Rest assured this... More 

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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport
Hotel Style:
#20 Romantic Hotel in Phoenix
#22 Business Hotel in Phoenix
#44 Family Hotel in Phoenix

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