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All 174 Phoenix hotels

Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 Hotel   |   3401 E University Drive & I-10, Phoenix, AZ 85034 (South Mountain)
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Ranked #28 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
MikeLVNJ Long Valley, NJ
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313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Valley, NJ
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here one night and had a very good experience. My daughter and I checked in late. The front desk staff was helpful and quickly changed the King bed to two Queens with no hesitation. The room was clean, which is probably the most important aspect of any hotel room for me. Beds and pillows were very comfortable. Free breakfast... More

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Swansea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for only one night, but found the hotel to be fine for our purposes. The staff were friendly and welcoming, room was clean and nicely furnished. Breakfast was included in the (very reasonable) price. This was a fairly limited help yourself affair but OK. I would recommend this if you are en route to or from the... More

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STUART
Top Contributor
159 reviews 159 reviews
64 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for two nights on a recent business trip to the area. This property definitely caters to primarily business clientele. The staff were all very friendly. The rooms are spacious and clean. I had no problems connecting to the Internet with all our devices. The speed is adequate for email and most web browsing. The... More

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Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After a long flight into the USA this fantastic hotel was a welcome respite. Clean cool spacious rooms. Welcoming and friendly staff. Great parking. Breakfast is good. Hotel has a launderette on each floor, and a 24 hour coffee stand.

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Murrieta, California
Top Contributor
80 reviews 80 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is shuttle service to Phx-airport but it is contracted out. They don't have their own van/bus so you need to let them know ahead of time what time you will need the shuttle. Also, they do NOT have a restaurant on-site. It is next door at the Hilton Garden Inn that they recommend you go to. Located close to... More

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Providence, Rhode Island
Top Contributor
82 reviews 82 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel and grounds were very well kept. The staff excellent. Hotel is near the airport and the University. Breakfast was the typical Holiday Inn Express Breakfast. Grocery store is a few miles away.

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Marietta, Georgia
Top Contributor
76 reviews 76 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is convenient to the airport and Tempe and Arizona State university and not too far from downtown Phoenix via the Interstate. While it is a nice hotel, eating choices are limited and I had an issue with red ants that resulted in a doctor's visit and medication, but this was a freak thing. It's a nice hotel and... More

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BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

We appreciate your feedback and would like to assure you that we take all matters concerning our guests' safety very seriously. We sincerely apologize for your experience. Please contact me by phone at 602-453-9900 or by email at bweeman@hiephoenix.com so that I may identify your room number and have the room treated by our pest control company as soon as... More

Red Deer, Canada
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

i just checked out this morning, this hotel is clean, great service, I was greated by the wonderful Jessica at the front desk, very professional, the pool and hot tub are nice. It is also close to the airport. The area is industrial so there is not much around if you dont have a car. My room was well appointed... More

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1 review
5 of 5 stars Reviewed 5 weeks ago

I was at the HIE for business so not expecting much. I was pleasantly suprised by the smiles from the front desk reps; Justin, Bree and Lucas. I was in and out thru all hours no matter what time they all had helpful informatiom and smiles always. My room along with the lobby and breakfast area was always spotless. Oh... More

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Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2014

I was booked at the Hilton Garden Inn during the week of a large conference. They apparently overbooked and without consent, transferred my reservation to the Holiday Inn Express Phoenix Airport. It turned out great. For starters, the bed was by FAR more comfortable than the HGI's have I stayed at (and that's my usual go-to place.) Amazingly comfortable. The... More

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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport

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