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All 176 Phoenix hotels

Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 Hotel   |   3401 E University Drive & I-10, Phoenix, AZ 85034 (South Mountain)
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Holiday Inn Express Phoenix Airport (University Drive)
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87%
Ranked #26 of 176 hotels in Phoenix
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Moneystorm43 Cathedral City, California
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267 people have reviewed this hotel

Traveler rating
    142
    88
    21
    8
    8
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66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Cathedral City, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had booked a Jr. suite and when we arrived it was not ready so they upgraded us to a King Suite. It was really nice, clean and quiet. Bed was comfortable with a good selection of pillows. The staff were friendly and helpful. Hotel was convenient to the freeway since we used it for visiting family. Breakfast was very... More

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Yorkton, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Betty and I just stayed here (second time for wife) what a nice new hotel and staff environment. Betty had a to fly out at 4 am, a shuttle was waiting and they (lance) came right back to get me for some extra sleep. I had a breakfast . reasonable price , but area to pay isalittle cluutered, no big... More

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Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed at plenty of hotels, and this was by far my best extended stay EVER! It seems like it would be a typical Holiday Inn, but the staff are what make this place remarkable (and remarkable is still an understatement). Loud thanks to the entire staff: Lucas, Nathan, Bree, Annie, Roz, Justin, Brandon, and Bill! The van drivers were... More

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I would like to thank Bree, Lucas, Justin, Brandon, Nathan, And all the van drivers for their hospitality on our stay. They were up beat, positive, and very helpful. They were very nice. Even the house keeping was nice. Thank you guys very much.

Was this review helpful? Yes 1
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for your review and for mentioning the efforts of several of our team members. They will appreciate your acknowledgement as they take great pride in exceeding guests' expectations. I will be sure to share your comments with everyone on our team. Thanks again for your stay and for taking the time to post a TripAdvisor review. We look... More

Geneva, Illinois
Top Contributor
57 reviews 57 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An average to slightly above-average hotel. Very convenient to the airport, nice clean location. Room was very comfortable, clean. We felt a big shortcoming was very poor planning in the bathroom in that it had no exhaust fan...very unusual & a source of inconvenience. Their breakfast buffet was very nice, with 2 staff members keeping food items adequately filled and... More

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BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for taking the time to share your feedback with us after your recent stay at our hotel! I'm very sorry that we did not exceed your expectations. We greatly value guest reviews and will address the guestroom exhaust fan issue with our team. Again, thank you for your feedback and for choosing the Holiday Inn Express Phoenix Airport.... More

Temecula, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family received excellent service and had a wonderful stay at the Holiday Inn Express Phoenix Airport. Service There was confusion regarding our reservation that was totally and completely due to confusion on our part. Despite this fact the general manager accommodated us. Our entire stay the staff was lovely and hospitable. Accommodations Clean and nicely updated. Comfortable beds, nice... More

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BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for choosing the Holiday Inn Express Phoenix Airport and for taking the time to share your kind remarks on TripAdvisor! We greatly appreciate your positive feedback regarding our accommodations, amenities, and service. It was my pleasure to accommodate you and your family. Our team is looking forward to seeing you again soon! Bill Weeman General Manager More

Philadelphia, Pennsylvania
Contributor
20 reviews 20 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved this hotel. Nice pool, great coffee, excellent location, friendly staff, everything you'd want in a pleasant stay. The property itself is in a business industrial park, so there's little within walking distance, but a 10 minute drive and you're right in the heart of a bustling college town with tons of restaurants and shops.

Was this review helpful? Yes 1
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for taking the time to post a review after your recent stay at the Holiday Inn Express Phoenix Airport! We greatly appreciate your kind words regarding our accommodations, amenities, and our close proximity to everything that Downtown Tempe has to offer. We hope to see you again soon, the next time your travels bring you to the Phoenix... More

Morden Mb
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 13, 2014

Great place to stay. This place was clean staff was great pool was warm and shuttle driver was the best. He even picked me up at another location after I dropped off the rental car. then whisked us off to the airport.

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BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for your positive comments after your recent stay at the Holiday Inn Express Phoenix Airport. We are pleased to read that you were able to enjoy our beautiful heated pool and that our complimentary shuttle service provided you with a convenient way to get around. We will be sharing your review with our entire team as we all... More

Chicago
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014

We stayed in this hotel during our company convention. The hotel was completely full, but we never felt crowded or forgotten. The staff was friendly and helpful, plus the shuttle drivers were knowledgeable and so nice! Free shuttle from the airport was quick and a shuttle service within a five mile radius made our transportation easy. Getting from this hotel... More

Was this review helpful? Yes 2
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for choosing the Holiday Inn Express Phoenix Airport and for taking the time post a review on TripAdvisor. We are so pleased that we were able to exceed your expectations and look forward to seeing you again soon, the next time your travels bring you to the Phoenix area. More

Canada
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 26, 2014

We stayed 2 nights in a junior suite at this Holiday Inn on University Ave. The room was clean and the bed was comfortable. Free shuttle from the airport and free breakfast in the morning. It is located in an Industrial Park area so there is not much for choices for restaurants for other meals if you are staying more... More

Was this review helpful? Yes
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for your recent stay and for taking the time to write a review on TripAdvisor. I am pleased to read that you enjoyed our accommodations and amenities, including the Garden Grille & Bar, which is adjacent to the hotel. Please note that there are other dining options available to our guests as well. We offer complimentary shuttle service... More

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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Express Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn
Holiday Inn Phoenix Airport
Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Phoenix
#26 Top resorts Hotel in Phoenix
#56 Family Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Official Description (provided by the hotel):
Whether you are in Phoenix for business or pleasure, the newly-renovated Holiday Inn Express Hotel & Suites Phoenix Airport has all the comforts and conveniences you expect from luxury airport hotels. Centrally located near Phoenix Sky Harbor International Airport, our location gives easy access to downtown Phoenix and Tempe, including the new Phoenix Light Rail, Chase Field, Phoenix Civic Plaza Convention Center, Sun Devil Stadium, Tempe Town Lake, Phoenix Zoo, US Air Arena, Arizona State University, University of Phoenix, Levin Group, and Ewing Irrigation.This 4-story hotel features 114 beautifully appointed guest rooms and free high-speed (wired & wireless) Internet service. You may also enjoy our complimentary happy hour Monday - Friday, or 'park and fly' and eliminate worries of high airport parking rates. Nearby you will find Mill Avenue, Arizona Mills Shopping Mall, award-winning golf courses, restaurants & nightlife, and casinos.You will find yourself amazed with our award-winning service, convenient location, and spacious guest rooms featuring our Stay Smart bedding collection, microwaves, refrigerators, expanded cable and free HBO. Don t forget our complimentary freshly prepared breakfast buffet, including a variety of hot items like sausage, sausage gravy, omelets or biscuits. Upcoming events: NBA All Stars February 2009 and NASCAR April 2009. ... more   less 
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