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All 174 Phoenix hotels

Holiday Inn Express Phoenix Airport (University Drive)

2.5 of 5 Hotel   |   3401 E University Drive & I-10, Phoenix, AZ 85034 (South Mountain)
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87%
Ranked #26 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
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296 reviews from our community

Traveler rating
    156
    99
    23
    9
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a very nice Holiday Inn Express, with great staff and all of the things you expect from the HI Express chain -- free breakfast, free wi-fi, comfortable rooms, etc. What makes it a frequent stay for me is its convenient location. It's very close to the airport, but not so close that you hear a lot of flight... More

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Clifton, New Jersey
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was close and convenient to Phoenix Sky Harbor airport, plus the shuttle service is great. The staff was very helpful and accommodating. Our room was quiet, comfortable, had a modern decor and clean. In fact the entire hotel maintenance and appearance was excellent. We would definitely stay here again.

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Palm Springs, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here overnight and loved the room. The bed was so comfortable and clean all around. Nice breakfast in the am. Minimal but enough to get you going. Waffle House 10 feet from hotel. Refrigerator and microwave inside room. Nice water pressure. Friendly staff. Will stay agin.

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Pinetop-Lakeside, Arizona
Top Contributor
57 reviews 57 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is an excellent value. The service was like someone actually cared about what they were doing. The interior is a little dated but in a good way very clean. As we were leaving in the morning We noticed towels on the chairs around the pool not the type of customer care you expect in this brand. The clock-radio... More

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Sedona, Arizona
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Needed a clean room near airport, found what I was looking for at the Holiday Inn Express. Not many eating choices is the only draw back to the location, but if you have an auto, no problem. Front desk was friendly and helpful. The only other service I used was their breakfast bar. It has good choices and hours. I... More

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived feeling tired and unwell after too much travel and unaccustomed to the humidity. The staff were friendly and booking in was quick and easy. The room was exactly what I needed. Air conditioned and with a big comfy bed. I took a nice warm shower and slept like a log! Breakfast had quite a few options and was... More

Was this review helpful? Yes 1
Kodiak Island, Alaska
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 15, 2014

I arrived late with a room guaranteed 2 beds and was told they had overbooked and only had a room with one bed and an extremely uncomfortable hide a bed. I was traveling with my daughter and grandson..it was late and there was nothing else to do but stay and speak to the manager when he became available 3 days... More

Was this review helpful? Yes 3
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Dear T1151, Thank you for taking the time to share your experience with us. We always appreciate hearing from our guests as we rely on your comments to help us improve our services. My team and I would like to extend our sincerest apologies to you and your family for not providing you with the accommodations and experience that you... More

Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 6, 2014

My stay was a short one, just 6 or so hours between flights. But it was worth it to have the free, 10 minute shuttle ride take me to a cool, clean, quiet room with a comfortable bed. I appreciated the free wifi and decent TV with lots of channel choices--I unwound to classic movie on HBO. Check-in and check-out... More

Was this review helpful? Yes 1
Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

We had a very early flight so we were unable to take advantage of the complimentary breakfast. The staff was very accomodating providing us with a "to go" breakfast.We truly enjoyed our stay at this hotel and would definitly visit again.

Was this review helpful? Yes 1
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for taking the time to write a TripAdvisor review after your recent stay with us! I'm so proud of my staff for accommodating your early check-out. I will be sure to share your comments with everyone. Please let me know if there is anything I may do to assist you during your next stay with us. We look... More

Glendale, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2014

Great place to stay, free breakfast with many choices (even healthy choices) Nice staff and clean and comfy rooms! Large bathroom, plenty of towels. Bed was very comfortable and the pillows were firm and that is great for me! It was easy to get around in the hotel, not like some, where you can't find your way to the room.

Was this review helpful? Yes
BillWeeman, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Thank you for taking the time to share your experience with us after your recent stay at the Holiday Inn Express Phoenix Airport! We hope to have another opportunity to exceed your expectations in the near future. Best regards, Bill Weeman General Manager More

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Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Drive & I-10, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport

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