Not sure where to begin, other than DO NOT EVER Stay here!!!! Room 212. Upon check into #212, there was a missing lightbulb on desk lamp, and the clock radio was not working. Called front desk and someone came up to replace the bulb & plug in the clock radio "behind" the bed. Saw some kind of small insect fly... more

Be prepared for some disappointments. First and foremost there is not any decent place to eat within five miles that I could find. Not even a fast food place. There is a mexican cafe near but I chose t avoid that. The room was all right except the carpet needed a cleaning also the bed cover have a burn hole... more

We really trust TripAdvisor and when some of the reviews for this hotel were questionable we decided to stay anyway. We picked it because it was the highest rated hotel within our budget. I wish we had increased our budget. The non-smoking floor smelled like very stale cigarette smoke and our room smelled very bad. Basically it stunk! It took... more

If you check in after 11:45PM you have to do it through a bank teller-like contraption while standing on the sidewalk....except the blinds of the window were down and I never actually saw a person on the inside. There's no speaker either, so the whole transaction was silent as well. Kind of like a David Lynch movie, including odd people... more

This hotel was the worst place my family has ever stayed. We booked for three nights. The 1st room we went to smelled so bad we imediately returned the keys. That night we barely slept as the floor above us was so loud. The next day around noon a hotel clerk accused us of disturbing guest below us. I assured... more

stayed at this hotel last yr. everything ws decent till we got home and they billed us $40 for a hotel blanket. there was nothing we or the corp could do. management basically called us thiefs. this was a bad way to treat customers and i probably wont fly into phoenix/but vegas to travel the sw. again. i have never... more

Nice, clean room; comfortable beds. Plenty of hot water. Only complaint was we could not use the microwave in the breakfast area!! There was no one to help us and the microwave was behind a counter. Had a microwave in my room so I took my roll to my room to warm it!! Didn't make sense to me. more

After a very long day and having turned down two hotels that were dirty, smelled badly, and lacked security that we then happened upon this Comfort Suites. What a wonderful treat! We phoned ahead via the toll free 800 number of Choices Hotels and requested a good hotel in North Phoenix. We arrived late at night to find a wonderful... more