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Courtyard by Marriott Phoenix Camelback

#58 of 174 Hotels in Phoenix
Certificate of Excellence
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2101 East Camelback Road, Phoenix, AZ 85016
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Courtyard  by Marriott Phoenix Camelback
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Courtyard  by Marriott Phoenix Camelback
Courtyard  by Marriott Phoenix Camelback
Courtyard  by Marriott Phoenix Camelback
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139 reviews from our community

Traveler rating
    43
    65
    22
    8
    1
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25
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63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Tx
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 1 night to catch 9:45am flight. The property is clean, room is also clean and comfortable for family of 4. It was a relaxing rest after a road trip from California-Vegas-Page-Grand Canyon, Sedona and flew home from Phoenix. The hotel does not provide airport shuttle but we had our rental car, so it worked out find. It is... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

It is good to know that your stay with us was comfortable for your family and that the rooms and hotel was clean. Our location in the center of Phoenix gives guests easy access to the airport plus restaurants, sports arenas, museums and attractions and more throughout the city. Please return again when you are able to enjoy our city... More 

Albany, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was nice and staff were friendly and helpful. Was nice to have a pool and hot tub to hang out by- also free wi-fi. King bed room was a bit small but completely fine. Was nice to overlook the pool and courtyard. Very convenient to have Trader Joe's and Whole Foods within walking distance. Along w all the restaurants... More 

Was this review helpful? Yes 1
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Based on your review, you had an enjoyable stay while in Phoenix. For that we are happy to have a staff you found friendly and helpful! With our comfortable hotel and amenities, accessible neighborhood and great team, we trust you will be returning in the future! More 

Washington, District of Columbia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

I stayed at this property last week for a business meeting (we had two rooms). Due to a change in plans, we had to stay an extra unplanned night. Unfortunately, the hotel was completely sold out so we had to book elsewhere. Paul, the manager, came to the rescue however. As soon as he received two cancellations, he called our... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Thank you so much for your review and we are very happy Paul was able to come to your rescue and extend your stay when your plans changed! Making guests comfortable and providing a convenient Bistro with creative and delicious food options is our commitment to each guest. We hope to see you on another trip to Phoenix. More 

Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

I just stayed at this Courtyard a few nights ago & had a very positive experience. The location was very convenient & the property was well maintained. Kudos to Pat who was truly outstanding in her job! She was personable & made me feel like a valued guest. The room was spotless & very quiet on the third floor. I... More 

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cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are so happy to have exceeded your expectations because of our great team, clean hotel and quiet environment! Thanks for recognizing Pat as she is a valuable associate and enjoys what she does to assist our guests every day. We look forward to seeing you in the future! More 

Charlotte, North Carolina
Top Contributor
106 reviews 106 reviews
44 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed January 30, 2015 via mobile

Currently staying at this property and it is truly a throwback to yesteryear as far as the rooms go. They are straight out of the nineties. Everything about the room is dated...furnishings, carpet, towels, etc. Lobby is new but that is really not that meaningful as the room is the critical part of a hotel. And wow is it expensive.... More 

Was this review helpful? Yes 1
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We learn from our guests every day and I shall be happy to pass along your perspective on the room decor. Currently our rates are reflective of our winter season demand from all over the country for guests desiring a break in the colder temperatures! Thanks for your review. More 

Toronto, Ontario, Canada
Top Contributor
75 reviews 75 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 21, 2015

I've stayed at this hotel a couple of times - the location is great. Lots of restaurants in the area....the staff is very nice and helpful. The rooms need to be updated! I was overlooking the parking lot for the mall - and it was noisy!

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Thank you for acknowledging our staff as nice and helpful as customer service is a big part of our core values! Our location within a mall area allows our guests to take advantage of numerous great shops and restaurants! Having been made aware of noise from the surrounding area, we have connected with our hotel vendors to assure ourselves that... More 

Flagstaff, AZ
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2015

I stay at this property frequently when I have business meetings in the area. The staff is always friendly and the rooms are always clean. I have two complaints but they are only my own preferences and would not represent the masses: 1) The lobby is pumped full of a fragrance that seems to come from a machine near the... More 

Was this review helpful? Yes 2
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are pleased you find our hotel clean and comfortable and our team friendly! Mostly we appreciate knowing you will return! Thank you for letting us know about your sensitivity to the fragrance machine designed to neutralize odors and appeal to the five senses. We value your continued business and would request you contact me directly prior to your next... More 

Long Island, NY
Top Contributor
75 reviews 75 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

I would have rated this hotel very well had it not been for how noisy the rooms were. The hotel is neat, clean and well appointed, a typical Courtyard, run well with a pleasant staff. I was put in room 201. Right across from the elevator. Noise from the hall was snot that bad after 11, BUT, at 3:30am I... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are happy to learn of your experience at our Courtyard and that you enjoyed the hotel style and amenities plus found the staff to be friendly and helpful! Your noise comments will be reviewed and hopefully find a solution eliminate this for the future. We do hope we see you in the future! More 

Vail, Arizona
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 31, 2014

We were very satisfied with our stay here. The beds and pillows are very comfortable and the room was very clean. Rooms have been updated. Nice size room. Did not get to use the pool, it was to cold, but it looked very nice. Great location, close to lots of shopping and restaurants. We ate breakfast at the hotel, it... More 

Was this review helpful? Yes 1
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Our goal is to have our hotel be your first choice when traveling to Phoenix! We are pleased we achieved that goal because of our hotel and amenities, cleanliness and delicious Bistro food! We are proud of our hotel and our team! With our location near great restaurants and shops, it is a winning option for our guests. We do... More 

Green Valley, AZ
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 28, 2014

We have stayed here twice, most recently Christmas Eve. All I can speak to is the room as we do not indulge in any amenities. When all our grandchildren are home, there is no room at the inn, so we stay here, which is only a few blocks from family. It is a very comfortable KNS. The pillows are soft... More 

Was this review helpful? Yes 2
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Thanks for telling others about your stay and how your enjoyed the comfort of our bed and soft pillows! The Courtyard rooms do feature excellent bath and shower areas as well! We look forward to your return! More 

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