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Courtyard by Marriott Phoenix Camelback

#21 of 175 Hotels in Phoenix
Certificate of Excellence
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2101 East Camelback Road, Phoenix, AZ 85016
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1 room 1 guest
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Courtyard  by Marriott Phoenix Camelback
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179 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

Presented training to staff at Grand Canyon University and stayed here to use my points! Fabulous customer service---Luis even brought our dinner to our room as my husband as ALS and i didn't want to leave him alone. Convenient to Whole Foods, and close to Biltmore shopping and restaurants. Super friendly and efficient staff! Small but updated/ trendy rooms!

Was this review helpful? Yes
Waukesha, Wisconsin
1 review
5 of 5 stars Reviewed 4 days ago NEW

Greetings! I was told I would be temporarily assigned to our Phoenix Office from June through October 2015. When looking at places to stay I chose the Courtyard Marriott Camelback. So glad I did. All of the hotel staff have made me feel welcome in my home away from home. Jennifer Lagunas is always there with a smile and willingness... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

It is good to know our team has made you feel welcome during your extended visit to our hotel! They are caring people who enjoy helping guests have the best hotel experience possible. Joining our rewards program is a great way to earn future travel benefits. We look forward to your return. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

Jennifer at the front desk was incredibily helpful as was Jaylin during check in. Very nice and accommodating. Good location and access to Camelback. Didn't have glasses in the room one night and mentioned it at the front desk, they corrected immediately and went out of the way to make sure accomdations were great.

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Thank you for recognizing both Jaylin and Jennifer as they are valued associates with Marriott. They love making certain our guests have a great experience. We agree our hotel and neighborhood make a great combination. More 

Glendale, Arizona
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I highly recommend this location if you're traveling to Phoenix. Walking distance restaurants, La fitness, Whole Food and etc. Hotel has great services. I forgot the front desk name but very helpful with guidance. Bistro food was delicious and the server luiz made great drinks. House keeper were very kind and thanks again to Maria for cleaning my room.

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cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are happy you enjoyed your visit to our central Phoenix Courtyard because of our great team. Thanks for recognizing both Maria and Luiz for their standing service. Dining options include many great places within walking distance as well as our delicious meals at our Bistro for the nights you prefer dining in. We look forward to seeing you again. More 

Gainesville, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Upon entering the room I changed the unit on the wall to 72 degrees, hours later I see it's still 76 in the room. So I change it to the lowest it goes (50 something) to see if I'm crazy, and hours later it's 76 in the room. I stay in hotels more often than at home, I certainly know... More 

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cy_phxcc_gm, General Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Dear Ms. Kacey. I am so very sorry the thermostat and air conditioning unit was not working properly in your room. We strive very hard to offer a problem free stay to the best of our ability. I would love to have an opportunity to discuss the issue further with you as we have engineers on site that are able... More 

1 review
5 of 5 stars Reviewed 1 week ago

Jennifer Lagunas at check in was extremely helpful and understanding to my request. She also walked me through the check in process on the Marriott app. I love the location of this property because after a long (usually hot) day of work as a rep, getting in and out of my car and lugging samples, I just want to grab... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Thank you for recognizing Jennifer as an outstanding associate. We are pleased you enjoy the menu at our Bistro as well as at our neighborhood restaurants. Please visit again! More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at the courtyard and might I say , The service was excellent my check in was so fast and ueasy thanks to the receptionist I think her name was Jai. And Andrew at the bistro provided excellent service. Great rooms great bar and service and great shopping around.

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are pleased you had a great trip and enjoyed your stay at our central Phoenix Courtyard! Thank you for recognizing both Jai and Anrew for their exceptional service and please visit again! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Just checked after a long flight and Jai at the front desk made the check in process great. So far, typical Courtyard, but it was the customer service that will make this stay memorable. I wish I could have rated Jai a 10! You just can't train that type of hospitality.

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cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are happy Jai made a difference in your stay hope you will return soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I just stayed at the this particular property and I couldn't be any happier I stayed here. I came on business for about 10 days. On my first day there I asked Jennifer at the front desk for some local restaurants and to my surprise there were plenty. the location was all but wonderful. Jennifer at the front desk is... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

It is always a pleasure to know our guests plan to return! Thanks you for recognizing Jennifer as she is an outstanding associate with a great hotel career ahead of her. We are happy to be your 'go to' hotel in central Phoenix. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I travel to Phoenix on business every week for at least 4 days. I cannot express how convenient the location is. Before arriving I can always stop by to buy my groceries for my long stay. Jennifer at the front desk sees me coming and has my keys all set for me just to come by the desk to pick... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

It is great to know how at home you feel in our neighborhood and hotel. Thanks for recognizing Jennifer as she is an exceptional associate who brings a caring attitude every day. We look forward to your next visit. More 

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