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Courtyard by Marriott Phoenix Camelback

3.0 of 5 2101 East Camelback Road, Phoenix, AZ 85016
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Certificate of Excellence 2014
Courtyard  by Marriott Phoenix Camelback
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Courtyard  by Marriott Phoenix Camelback
Courtyard  by Marriott Phoenix Camelback
Courtyard  by Marriott Phoenix Camelback
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137 reviews from our community

Traveler rating
    43
    64
    21
    8
    1
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23
25
14
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, District of Columbia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stayed at this property last week for a business meeting (we had two rooms). Due to a change in plans, we had to stay an extra unplanned night. Unfortunately, the hotel was completely sold out so we had to book elsewhere. Paul, the manager, came to the rescue however. As soon as he received two cancellations, he called our... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just stayed at this Courtyard a few nights ago & had a very positive experience. The location was very convenient & the property was well maintained. Kudos to Pat who was truly outstanding in her job! She was personable & made me feel like a valued guest. The room was spotless & very quiet on the third floor. I... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are so happy to have exceeded your expectations because of our great team, clean hotel and quiet environment! Thanks for recognizing Pat as she is a valuable associate and enjoys what she does to assist our guests every day. We look forward to seeing you in the future! More 

Charlotte, North Carolina
Top Contributor
106 reviews 106 reviews
44 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Currently staying at this property and it is truly a throwback to yesteryear as far as the rooms go. They are straight out of the nineties. Everything about the room is dated...furnishings, carpet, towels, etc. Lobby is new but that is really not that meaningful as the room is the critical part of a hotel. And wow is it expensive.... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We learn from our guests every day and I shall be happy to pass along your perspective on the room decor. Currently our rates are reflective of our winter season demand from all over the country for guests desiring a break in the colder temperatures! Thanks for your review. More 

Toronto, Ontario, Canada
Top Contributor
66 reviews 66 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 21, 2015

I've stayed at this hotel a couple of times - the location is great. Lots of restaurants in the area....the staff is very nice and helpful. The rooms need to be updated! I was overlooking the parking lot for the mall - and it was noisy!

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Thank you for acknowledging our staff as nice and helpful as customer service is a big part of our core values! Our location within a mall area allows our guests to take advantage of numerous great shops and restaurants! Having been made aware of noise from the surrounding area, we have connected with our hotel vendors to assure ourselves that... More 

Flagstaff, AZ
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2015

I stay at this property frequently when I have business meetings in the area. The staff is always friendly and the rooms are always clean. I have two complaints but they are only my own preferences and would not represent the masses: 1) The lobby is pumped full of a fragrance that seems to come from a machine near the... More 

Was this review helpful? Yes 2
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are pleased you find our hotel clean and comfortable and our team friendly! Mostly we appreciate knowing you will return! Thank you for letting us know about your sensitivity to the fragrance machine designed to neutralize odors and appeal to the five senses. We value your continued business and would request you contact me directly prior to your next... More 

Long Island, NY
Top Contributor
67 reviews 67 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

I would have rated this hotel very well had it not been for how noisy the rooms were. The hotel is neat, clean and well appointed, a typical Courtyard, run well with a pleasant staff. I was put in room 201. Right across from the elevator. Noise from the hall was snot that bad after 11, BUT, at 3:30am I... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

We are happy to learn of your experience at our Courtyard and that you enjoyed the hotel style and amenities plus found the staff to be friendly and helpful! Your noise comments will be reviewed and hopefully find a solution eliminate this for the future. We do hope we see you in the future! More 

Vail, Arizona
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 31, 2014

We were very satisfied with our stay here. The beds and pillows are very comfortable and the room was very clean. Rooms have been updated. Nice size room. Did not get to use the pool, it was to cold, but it looked very nice. Great location, close to lots of shopping and restaurants. We ate breakfast at the hotel, it... More 

Was this review helpful? Yes 1
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Our goal is to have our hotel be your first choice when traveling to Phoenix! We are pleased we achieved that goal because of our hotel and amenities, cleanliness and delicious Bistro food! We are proud of our hotel and our team! With our location near great restaurants and shops, it is a winning option for our guests. We do... More 

Green Valley, AZ
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 28, 2014

We have stayed here twice, most recently Christmas Eve. All I can speak to is the room as we do not indulge in any amenities. When all our grandchildren are home, there is no room at the inn, so we stay here, which is only a few blocks from family. It is a very comfortable KNS. The pillows are soft... More 

Was this review helpful? Yes 2
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Thanks for telling others about your stay and how your enjoyed the comfort of our bed and soft pillows! The Courtyard rooms do feature excellent bath and shower areas as well! We look forward to your return! More 

Top Contributor
81 reviews 81 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 25, 2014

The one big plus is the location.Near great shopping and dining.I was surprised that there is no coffee in the lobby except the one they charge for.Usually.standard in every Marriott property free coffee and tea in lobby.They had no info of local dining open on Christmas except the over priced buffets at the expensive hotels.$45 dollars for a buffet is... More 

Was this review helpful? Yes
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

Many guests, like you, find our location to be perfect for dining, shopping and entertainment! The front desk team will appreciate your pat on the back for their being helpful and nice. Thanks for the great suggestion on having a list of available places for dining on major holidays! More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 21, 2014

Excellent experience. The Courtyard Phoenix Camelback hotel has the best staff ever. The place is clean and neat. The staff goes out of their way to help you. They provided excellent restaurant recommedations. The location is perfect. Everything is there; restaurants, shops and services in the immediate area. Great location to get out and walk. I will stay here again... More 

Was this review helpful? Yes 1
cy_phxcc_gm, Manager at Courtyard by Marriott Phoenix Camelback, responded to this review

How wonderful it is to know you will return! Our team will be so happy to know that you voted them the best staff ever! They care about each guest's experience and strive to be the best possible! With many great restaurants within walking distance, guests have many options for meals. Our Bistro also serves delicious items for those times... More 

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Additional Information about Courtyard by Marriott Phoenix Camelback

Address: 2101 East Camelback Road, Phoenix, AZ 85016
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Phoenix Camelback 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Courtyard By Marriott Phoenix Camelback Hotel Phoenix
Courtyard Phoenix Camelback
Phoenix Marriott
Phoenix Courtyard
Hotel Style:
#54 Business Hotel in Phoenix

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