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La Quinta Inn Phoenix - Arcadia

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4727 East Thomas Road, Phoenix, AZ 85018
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1 room 1 guest
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La Quinta Inn Phoenix - Arcadia
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295 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Staff is so friendly. I worked for airlines 16 years and was travel agent for 5 years, so I know how important customer service to travelers. Great accessibility for disabled persons as well. Will definitely recommend to friends and family.

Was this review helpful? Yes
glendale, United States
1 review
2 of 5 stars Reviewed 1 week ago

the staff was not very polite upon my departure they were not very knowledgeable about my billing between the cards i had used in my stay and this survey is not very good it does not let me leave this page

Review collected in partnership with La Quinta

Was this review helpful? Yes
AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Hi Jerry, so sorry there was a misunderstanding with your credit card during your last visit, you are a valued guests of ours and it is important that you let us know when you are here so we can address it with you before you depart. Thanks for letting us know. We hope to see you again real soon! Have... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel is Fantastic & it ALL starts with the Ownership & the GM. They are professional, courteous & kind. The entire staff, (Especially Anna), are focused on the Guest! Housekeeping is friendly & they really clean. I know, I travel all over the U.S. for business & have seen the Good, Bad & the Ugly. The rooms are modern,... More 

Was this review helpful? Yes 2
AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Thank you for your review on Trip Advisor, it is appreciated! We like to think we are the best kept secret in Phoenix. We enjoy hearing from guests about their stay with us, I will share this with our owners, and staff members. It is because of guests like yourself that share with others what a wonderful hotel our property... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a Clean hotel the staff is wonderful. You receive hot Breakfast everyday good value for the price. The hotel is nice and quiet. This hotel is between PHX and Scottsdale easy drive to sporting events and shopping in Scottsdale. The best value for us is they WELCOME our dogs.... our dogs love the Dog Treats.

Review collected in partnership with La Quinta

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AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Hello Paul, Thank you so much for sharing with others what a wonderful stay while visiting our hotel. We love to hear from our guests about what a enjoyable time they had, I will share this with our staff members they will love to hear another job well done. I was listen to this lady this morning on Today NBC... More 

Central Florida, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was the cleanest, friendliest, best maintained and well run hotel I have stayed. The atmosphere was so pleasant and peaceful. The pool and hot tub were perfect temperatures. The maid service was superb. When I would return from my outing the room was immaculate. They are also eco-friendly and ask that you be conservative on doing laundry. I... More 

Was this review helpful? Yes
AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Margie, thank you for sharing with Trip Advisor about your stay at our hotel so others will know what a memorable visit you had during your vacation. So thoughtful and kind, it is guests like yourself is why we enjoy our jobs, it is always a good feeling to be appreciated by others. Thank you, and we hope that you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very impressed with this La Quinta, the price and location are excellent. The staff are outstanding and very accomodating. The courtyard garden and pool are beautifully landscaped and maintained. My only suggestion would be to offer some rooms with 2 queens (instead of 2 doubles). I would mention that this is not a new property, but is a great value... More 

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AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Susan so nice of you to share with everyone on Trip Advisor what a enjoyable stay you had with us during to visit to Phoenix! We love hearing stories and comments from our guests about their experiences to share with our employees! We too enjoy guests like yourselves because you make our job so rewarding to know that we can... More 

phoenix, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I would recommend this hotel. I would just like to see a better range of variety for the breakfast and all the cable channels working. However the majority of the staff were friendly. I just felt that the afternoon shift was friendlier than the morning staff.

Review collected in partnership with La Quinta

Was this review helpful? Yes
AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Karen, thank you for sharing with others on Trip Advisor about your stay at our hotel. I appreciate guests like yourself that tell us what we can do different or add on so that we can be sure your visit is a special one. We want you to feel at home when you are with us and know how important... More 

Austin, Texas
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 22, 2015

Good value for the price. I recommend that you ask to be given a room away from traffic -- poor soundproofing -- need double-paned windows. No filtered water -- water fountain was shut down. Definitely needs an overhaul.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Thank you for your review concerning the double panel windows for street side, we actually have double panel windows for that very reason, but your comments and feedback allows us to have someone check into what else we can do. We are happy you stay with us while in the Phoenix area, and hope to see you again real soon!... More 

Prescott, Arizona, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

I really love & enjoy this La Quinta and I have stayed at many La Quinta locations! I have never encountered any problems. The service is great but most of all, the location is excellent - so convenient to so many things in Phoenix and the surrounding area! Thank you for installing security doors at all entrances; a much needed... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Thank you for the review on Trip Advisor so thoughtful of you! We are glad you have made us your home away from beautiful Prescott when you are in Phoenix. Have a wonderful day! Nita Neasbitt General Manager More 

Pastorlarry
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2015

The Hotel is clean, has very professional folks that greet and take care of our needs.. The price of the room is quite good. They have a hot tub and a very nice pool for all the family. The breakfast has a nice variety of choices.

Review collected in partnership with La Quinta

Was this review helpful? Yes
AtlasHMC, General Manager at La Quinta Inn Phoenix - Arcadia, responded to this review

Pastor Larry, Thank you for the nice review on Trip Advisor concerning you and your lovely family visit with us during your travels. We hope you had a wonderful trip home! It's always good to know when our guests have had an enjoyable time during their time with us; I will share this with our employees. We hope that you... More 

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