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Sleep Inn North

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18235 N. 27th Avenue, Phoenix, AZ 85053
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Sleep Inn North
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Ranked #75 of 174 Hotels in Phoenix
A recent review
3 of 5 stars reviewed 1 week ago
Entrage Istanbul, Turkey
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87 reviews from our community

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    38
    17
    2
    4
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22
28
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

I stayed 3 nights in this Hotel. Hotel staff were friendly and kind. Location is good but the room was small and not very comfortable. Breakfast was simple and nothing special about it. Once I couldn't find a table for breakfast.

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Benicia, California
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I would have preferred to give this hotel a. 2.5 rating instead of 3 based on the quality of the rooms. Everything was clean but older. Needs some updating. Shower feels small and claustrophobic to me. Free breakfast was average. Spring break it seems everyone raises the prices. I just stayed in Irvine the 4 days prior for work and... More 

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1 review
5 of 5 stars Reviewed February 10, 2015

For the price you can't beat it. The room was nice the staff was friendly, and breakfast wasn't bad either. The only complaint I have and its a dumb one, is that they use the small square pillows but they give you plenty of them.

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Ajay P, Director of Sales at Sleep Inn North, responded to this review

Dear Gabriel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

San Diego, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 5, 2015

We stayed here on our way to Sedona. We arrived at 1130pm and checked out around 9 am. We saw they were pet friendly and the guy gave us a rate of around 50$. I checked my credit card today and saw a charge of $156. I called them to inquire on the charge and they said it was because... More 

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Ajay P, Manager at Sleep Inn North, responded to this review

Dear James, Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize that you do not agree with our Pet Policy and Extra Occupant Charges. Although we are Pet Friendly it is the Guests responsibility to declare the Pet at time of... More 

Austin, Texas
Top Contributor
171 reviews 171 reviews
48 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed January 2, 2015

For the past four years, we were staying at another major hotel brand down the street. For years, we also watched that hotel fall into disrepair, both in quality and its clientele. This year we made a change and we're happy (and mad we didn't do it earlier!) We chose this hotel due to proximity to family and access to... More 

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Ajay P, Director of Sales at Sleep Inn North, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, John Fontana... More 

Kayenta, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2014 via mobile

I was pleasantly surprised! I did have an issue with the high speed internet not working in the room. When I informed the staff of the problem, they got tight on it. It was fixed in about 10-15 minutes. The room was very spacious and clean. The staff was very helpful. The only other issue was the TV not having... More 

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Ajay P, Manager at Sleep Inn North, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, John Fontana... More 

Kent, Washington
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 17, 2014

What a great hidden gem. I was visiting a friend in Phoenix and wanted to be near her home and to Turf Paradise without costing an arm and a leg. Searching Tripadvisor I found Sleep Inn North had an above average rating. When I checked in I found the staff to be pleasant and very helpful. And when I entered... More 

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Ajay P, General Manager at Sleep Inn North, responded to this review

Dear Russell, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Las Cruces, New Mexico
Top Contributor
51 reviews 51 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 6, 2014

Was not expecting much as this is a budget motel. This hotel is in the middle of a renovation. We were on the second floor in what appeared to a renovated room. The room was nice. We had a king bed room. The bed was comfortable. The bathroom was a bit different. The sink was outside the bathroom and then... More 

Was this review helpful? Yes
Ajay P, Manager at Sleep Inn North, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, John Fontana... More 

Henderson, Nevada
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2014

Good bang for buck in north phoenix. Shower drain worked beautifully. TV has no guide function was annoying. Bed comfortable and clean rooms and bland continental breakfast. Will be my new #1 hotel when I stay north phoenix for short business trips.

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Ajay P, General Manager at Sleep Inn North, responded to this review

Dear Bajantravel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Corpus Christi, Texas
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 24, 2014

This was my second stay at this hotel and it was an improvement from my first stay. My biggest negative from my last stay was the inadequate Wi-fi this property had. I received a response from the manager who said that my concern had been addressed after I submitted my first review on Trip Advisor. I made my reservation with... More 

Was this review helpful? Yes
Ajay P, General Manager at Sleep Inn North, responded to this review

Dear Hooks fan, Thank you for taking the time to complete our online survey regarding your second stay at our hotel. I am glad that you enjoyed our new and improved Internet and the hotels renovation. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create... More 

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