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Courtyard by Marriott Phoenix Airport

#59 of 174 Hotels in Phoenix
Certificate of Excellence
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2621 South 47th Street, Phoenix, AZ 85034
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Courtyard by Marriott Phoenix Airport
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Courtyard by Marriott Phoenix Airport
Courtyard by Marriott Phoenix Airport
Courtyard by Marriott Phoenix Airport
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138 reviews from our community

Traveler rating
    56
    56
    18
    5
    3
See reviews for
17
32
20
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (138)
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    (40)
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There are newer reviews for Courtyard by Marriott Phoenix Airport
See the most recent reviews
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

I booked this hotel through priceline for 3 days in March. We wanted a nice hotel but were working with a small budget. When we checked in, we were in a very small room with a view of the parking lot. The hotel was completely full so they weren't able to move us to a different room, but the next... More 

Was this review helpful? Yes
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi ShoshF! Thanks for staying with us! I'm glad that you were able to enjoy your trip with us and take advantage of all our hotel has to offer. Our pool was just resurfaced a few months ago and we are happy with the transformation. Our pool and Courtyard area is very relaxing. The next time you are in town,... More 

Somerset, NJ
Top Contributor
54 reviews 54 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 1, 2014

The hotel lobby was clean, modern, bright and the young woman at the checkin desk had a 5 star attitude, very welcoming and accommodating. We were swiftly and pleasantly checked in, offered a $10 comped breakfast and a ride to downtown Mill Street for dinner (which was a NOT MISS if you have to stay in Tempe for a night!... More 

Was this review helpful? Yes
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Sooba! Thank you so much for the recommendation. I'm happy you enjoyed your stay and found that our hotel was perfect for your needs. We hope to see you again soon! Allen General Manager More 

TN
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 26, 2014

Check in was easy. Price was just okay. It would have been nice to have a free continental breakfast at a $130 +tax, etc. rate. Rooms were well decorated and felt very clean, but the A/C was really noisy...I mean like, wake you up from a dead sleep noisy. That was quite annoying, especially with a baby in the room.... More 

Was this review helpful? Yes
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi onthegofamily1. Thank you for staying with us and writing a review. I happy that you found our rooms to be clean and up to date. We completed a full renovation of our rooms last year so I'm happy that you could see the difference. I'll certainly pass along your comments about the food in the bistro to our cook... More 

Flagstaff, AZ
Contributor
18 reviews 18 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 15, 2014 via mobile

The bistro is great, but be sure to check whether they gave you any silverware before trekking all the way back to your room with your to-go order. If you can, get a room that faces the courtyard and pool; these have furniture on the balconies. The rooms that face outside are just looking at light industrial properties, with no... More 

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PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello conferencetrip31! Thank you for taking the time to write a review about your experience at our hotel and providing your tips for the best stay. I'm so sorry that you did not have the best experience at our hotel. I would appreciate if you could contact me directly at 480.966.4300 so I can look into the issues with your... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2014

Noe at front desk was especially professional and helpful in helping with a couple of special needs we had. Nice to deal with such a personable professional and a great first impression for your location and guest's checking in!

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi B920! Thank you for your wonderful comments about Noe! We appreciate you staying at our hotel and hope to see you again soon! Allen General Manager More 

Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 9, 2014

We came here for one night because we had an early flight the next morning. After a long day we were extremely tired and it was late. We get up to our room on the 4th floor with all of our luggage and the key doesn't work. They come up to check the lock, it's broken so they want to... More 

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PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello BeanRust, Thank you for taking the time to write a review. I'm sorry to learn about the issue that you experienced with the door lock in your room. I understand how frustrating that can be after a long day of traveling. I am happy to hear that our staff was able to accomdate you in another room immediately. I'm... More 

KINGMAN
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 8, 2014 via mobile

Wow we were blown away by this hotels customer service. We stayed here on our way to Maui and quite frankly didn't expect much. David Franco one of guest service reps picked us up at airport-- very promptly offered bottle water and was so personable. When we got to the hotel there was an upgrade available-- what a nice surprise.... More 

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Queenbee4067, Thank you so much for taking the time to recognize David for his service! David is passionate about the service he provides to our guests and takes it upon himself to ensure that all of your needs are met. Thank you for choosing to stay with us before moving on to the beautiful beaches of Maui. I hope... More 

Birmingham, Alabama
Top Contributor
93 reviews 93 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 28, 2014

I stayed two nights in this hotel while on business trip. The room was very nice and comfortable. Maybe it was just my room, but even being close to the airport - it was nice and quiet. There was a balcony overlooking the pool, which I thought was a nice touch. The staff was fantastic from check in, having breakfast,... More 

Was this review helpful? Yes
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi S_MadisonsMom, Thank you so much for your review. I'm glad that you enjoyed your trip while in Phoenix and were plesantly surprised with our hotel eventhough we are near the airport. We think we're in a perfect location being close to the airport and near all of the activity in Downtown Tempe. Thank you so much for staying with... More 

Mobile, Alabama
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2014

Your night auditor Elaine was just wonderful to work with! My good friend was stranded at 1am by an airline at the PHX Airport. After trying 3 different hotels, Courtyard pulled through and assisted with a overnight reservation (after 12am). I'm a Director of Sales and I can't praise your staff enough for their great customer service we both received... More 

Was this review helpful? Yes 3
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Mobilebeachgirl, Thank you so much for your wonderful comments about Elaine. I'm so happy that she was able to take care of your friend when she was stranded here in Phoenix. We know how frustrating to not make it on a flight so we do our best to make certain our guests are taken care of. We hope to... More 

Lake Jackson, Texas, United States
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 5, 2014

I, along with traveling companions had booked two rooms at this hotel on an afternoon of delayed and cancelled airline flights. We had no hope of continuing our trip past Phoenix due to weather wreaking havoc with schedules. But at 8:00pm, upon arrival at PHX, and after spending a very long day in airports, we found a flight available to... More 

Was this review helpful? Yes 2
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello Andy 1909, Thank you so much for your kind note! I appreciate you taking the time to write about our front desk associates. We know that holiday travel can be extremely stressful and with the recent weather, flights have been cancelled and delayed. I'm proud that our team cancelled your reservation when you were able to get on another... More 

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