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All 176 Phoenix hotels

Courtyard by Marriott Phoenix Airport

3.0 of 5 Hotel   |   2621 South 47th Street, Phoenix, AZ 85034 (South Mountain)
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Ranked #51 of 176 hotels in Phoenix
A recent review
3 of 5 stars Reviewed February 15, 2014
conferencetrip31 Flagstaff, AZ
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96 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Phoenix Airport
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Flagstaff, AZ
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 15, 2014 via mobile

The bistro is great, but be sure to check whether they gave you any silverware before trekking all the way back to your room with your to-go order. If you can, get a room that faces the courtyard and pool; these have furniture on the balconies. The rooms that face outside are just looking at light industrial properties, with no... More

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PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello conferencetrip31! Thank you for taking the time to write a review about your experience at our hotel and providing your tips for the best stay. I'm so sorry that you did not have the best experience at our hotel. I would appreciate if you could contact me directly at 480.966.4300 so I can look into the issues with your... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2014 via mobile

Noe at front desk was especially professional and helpful in helping with a couple of special needs we had. Nice to deal with such a personable professional and a great first impression for your location and guest's checking in!

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi B920! Thank you for your wonderful comments about Noe! We appreciate you staying at our hotel and hope to see you again soon! Allen General Manager More

Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 9, 2014

We came here for one night because we had an early flight the next morning. After a long day we were extremely tired and it was late. We get up to our room on the 4th floor with all of our luggage and the key doesn't work. They come up to check the lock, it's broken so they want to... More

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PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello BeanRust, Thank you for taking the time to write a review. I'm sorry to learn about the issue that you experienced with the door lock in your room. I understand how frustrating that can be after a long day of traveling. I am happy to hear that our staff was able to accomdate you in another room immediately. I'm... More

KINGMAN
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 8, 2014 via mobile

Wow we were blown away by this hotels customer service. We stayed here on our way to Maui and quite frankly didn't expect much. David Franco one of guest service reps picked us up at airport-- very promptly offered bottle water and was so personable. When we got to the hotel there was an upgrade available-- what a nice surprise.... More

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Queenbee4067, Thank you so much for taking the time to recognize David for his service! David is passionate about the service he provides to our guests and takes it upon himself to ensure that all of your needs are met. Thank you for choosing to stay with us before moving on to the beautiful beaches of Maui. I hope... More

Birmingham, Alabama
Top Contributor
65 reviews 65 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 28, 2014

I stayed two nights in this hotel while on business trip. The room was very nice and comfortable. Maybe it was just my room, but even being close to the airport - it was nice and quiet. There was a balcony overlooking the pool, which I thought was a nice touch. The staff was fantastic from check in, having breakfast,... More

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PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi S_MadisonsMom, Thank you so much for your review. I'm glad that you enjoyed your trip while in Phoenix and were plesantly surprised with our hotel eventhough we are near the airport. We think we're in a perfect location being close to the airport and near all of the activity in Downtown Tempe. Thank you so much for staying with... More

Mobile, Alabama
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2014

Your night auditor Elaine was just wonderful to work with! My good friend was stranded at 1am by an airline at the PHX Airport. After trying 3 different hotels, Courtyard pulled through and assisted with a overnight reservation (after 12am). I'm a Director of Sales and I can't praise your staff enough for their great customer service we both received... More

Was this review helpful? Yes 3
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Mobilebeachgirl, Thank you so much for your wonderful comments about Elaine. I'm so happy that she was able to take care of your friend when she was stranded here in Phoenix. We know how frustrating to not make it on a flight so we do our best to make certain our guests are taken care of. We hope to... More

Lake Jackson, Texas, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 5, 2014

I, along with traveling companions had booked two rooms at this hotel on an afternoon of delayed and cancelled airline flights. We had no hope of continuing our trip past Phoenix due to weather wreaking havoc with schedules. But at 8:00pm, upon arrival at PHX, and after spending a very long day in airports, we found a flight available to... More

Was this review helpful? Yes 2
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello Andy 1909, Thank you so much for your kind note! I appreciate you taking the time to write about our front desk associates. We know that holiday travel can be extremely stressful and with the recent weather, flights have been cancelled and delayed. I'm proud that our team cancelled your reservation when you were able to get on another... More

Holladay, Utah
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2013

If you stay here be sure to ask for a room facing the pool, since each of the rooms have a sliding glass door leading outside to a balcony, the pool or gravel even the ground floor. My room was ground level leading to gravel and a street. I heard planes all night. I think it would be quieter and... More

Was this review helpful? Yes 1
Tucson
Top Contributor
118 reviews 118 reviews
31 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed December 3, 2013

We often use this hotel when traveling by air out of Phoenix airport. It is a Marriott property so the quality is always reliable, dependable, and never disappoints. Four floors high, nice grounds, famous high-quality beds and bedding, full range of services (gym, laundry, pool, outdoor fire pits, etc.)and courteous staff makes this a win-win for us. A new change... More

Was this review helpful? Yes 1
Alexandria, Virginia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 22, 2013 via mobile

Stayed here after a week long trip to Phoenix,Sedona and the Grand Canyon. Rooms were quite clean and well decorated. The staff was welcoming and helpful. The shuttle was timely and efficient - we would stay again if we are ever in the Phoenix area again!

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Mary Ann S, Thank you for the review! I'm happy that you enjoyed your stay with us and found us to be perfect after a long week traveling our state. I hope that you enjoyed that trip and we hope to see you again soon! Allen General Manager More

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Additional Information about Courtyard by Marriott Phoenix Airport

Also Known As:
Courtyard By Marriott Phoenix Airport Hotel
Courtyard By Marriott Phoenix Airport Hotel Phoenix
Courtyard Phoenix Airport
Courtyard Phoenix
Phoenix Marriott
Phoenix Courtyard
Address: 2621 South 47th Street, Phoenix, AZ 85034
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Phoenix
#51 Top resorts Hotel in Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Phoenix Airport 3*
Reservation Options:
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