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Courtyard by Marriott Phoenix Airport

3.0 of 5 2621 South 47th Street, Phoenix, AZ 85034
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Certificate of Excellence 2014
Courtyard by Marriott Phoenix Airport
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Courtyard by Marriott Phoenix Airport
Courtyard by Marriott Phoenix Airport
Courtyard by Marriott Phoenix Airport
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129 reviews from our community

Traveler rating
    55
    52
    16
    3
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

The standard room was exactly as expected, clean, comfortable and generic. The cafe sold some morning food, nothing special. I've no idea whether there was another breakfast place in the hotel as we were only shown the cafe, but pics I've seen since would suggest there is. In fact, we were told nothing at all other than where to find... More 

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Bangor
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was adequate for our short stay to catch our flight and the beds were comfortable. The problem was the antiquated A/C system that woke me every time it went on. My wife wore ear plugs but I couldn't because one of us needed to hear our wake-up alarm. The morning staff was not friendly and seemed bothered to... More 

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PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Bob A - Thank you for the feedback. I apologize that your stay was not up to our standards of service. I will share your feedback with our team and Operations Managers to ensure we resolve these challenges moving forward. Thank you for staying with us and I hope that you will give us another opportunity to make it... More 

Dublin, California
Top Contributor
188 reviews 188 reviews
77 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed December 15, 2014

One of the potential advantages of this Phoenix Airport hotel is its shuttle service to and from the airport. We had the info desk at the Phoenix Airport call for us at 1:42 PM on a Saturday. We were told that the shuttle would arrive in 15 minutes. It took two more calls and we had to wait 36 minutes... More 

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi EveSP, Thank you for sharing your experience with us. I'm disappointed to hear that your stay with us did not meet your expectations. I will share your experience with our Operations Managers to investigate the issues that occured during your stay. I hope that you enjoyed your tour and that it was a beautiful sight. I hope that you'll... More 

Atlanta, GA
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 10, 2014

My husband and I stayed for 3 nights, turning a work trip into a mini vacation. The location is great, close enough to anywhere we needed to go to in the city or suburbs. We loved the fire pit and pool area, the hotel is very nicely appointed.

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello L52094. Thank you for the review! I'm glad to hear that you were able to relax on your work trip and make it a vacation. Thanks for the comments about our fire pit and pool area. We recently refinished the pool deck and walkways and I'm happy to hear that it met your approval! We hope to see you... More 

Arizona
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed December 10, 2014

The room was well kept, and extremely clean. The staff was courteous and helpful, and the bistro was good! The only drawback was the jets taking off, but then you expect that with an airport hotel. Highly recommend this property!

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi Ken H, Thank you for your recommendation as the place to stay in Phoenix. I appreciate your feedback about our team. We hope to host you again soon. Allen General Manager More 

Wetherby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 30, 2014

Nice place in many ways but refuses to have a phone book in the place. Email to corporate. Netted a call from front desk to again tell me that "no longer have any phone book in the property." Kindly offered to look up a number for me--not what I needed. PARDON ME FOR ASKING. Otherwise this is a very nice... More 

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PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Thank you for the feedback! I'm glad that you found our property to be comfortable. I apologize that we were not able to meet your request for a telephone book. As part of Marriott's commitment to conservation and reducing our carbon footprint, this item has been removed at many of our Marriott hotels. I'm happy to hear that our team... More 

Top Contributor
127 reviews 127 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 13, 2014

We spent one night here before taking an early flight from Phoenix the next day. We chose to stay here because the hotel offered a park and fly special. We were able to park our car in a well lit area for no additional charge. The room was very nice. We had a light dinner at the hotel. It was... More 

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Thank you for the review! I'm glad you found our park and fly program to be very efficient and worry free. Thank you for the feedback about our team. We hope to see you again the next time you need to pass through Phoenix! Allen General Manager More 

vancouver bc
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 12, 2014

Stayed here at the beginning of the tour & the last day of the tour I was on. Stayed an extra day. Rooms very clean, quiet & staff great. Breakfast was included in my reservation & decent. Free shuttle service not only to the hotel from airport but to Tempe or other nearby restaurants within 3 miles radius & will... More 

Was this review helpful? Yes 1
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hello notboring, I love your screen name and happy to hear you had a great time on your trip to Mexico. Thank you for the recommendation and we hope to see you again soon. Allen General Manager More 

Morristown, New Jersey, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2014

Very clean and nice hotel. Updated lobby and rooms. Staff went out of their way to help me on a short business trip (Gisele & Noe). Both were friendly and jumped to help as soon as a question was asked of them.

Was this review helpful? Yes
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Thank you for recognizing Jezelle and Noe's outstanding service. I'll make certain that we pass along your comments to them. We hope to see you again soon! Allen General Manager More 

Owensboro, Kentucky
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 10, 2014

We were on a college baseball recruiting visit and stayed at this property. This may be the most beautiful Courtyard we have ever visited. The hotel was very clean, the beds were extremely comfortable and the staff professional. The courtyard with fire pit was so welcoming on the cold desert nights. We spent 3 days and wish it could have... More 

Was this review helpful? Yes
PHXCA_GM, General Manager at Courtyard by Marriott Phoenix Airport, responded to this review

Hi baseballmom732! I'm happy to hear that you were able to relax and enjoy your trip to the valley of the sun. Hopefully, you'll get to come back soon and enjoy our great weather. I hope the recruiting visit was successful so you'll get to visit often. Take care! Allen General Manager More 

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Additional Information about Courtyard by Marriott Phoenix Airport

Address: 2621 South 47th Street, Phoenix, AZ 85034
Location: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Phoenix Airport 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Courtyard By Marriott Phoenix Airport Hotel Phoenix
Courtyard Phoenix Airport
Phoenix Courtyard
Phoenix Marriott
Hotel Style:
#34 Business Hotel in Phoenix

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