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Extended Stay America - Phoenix - Airport

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3421 East Elwood Street, Phoenix, AZ 85040
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1 room 1 adult
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Extended Stay America - Phoenix - Airport
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87 Reviews from our TripAdvisor Community

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Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

The Reservation staff; JESSICA,MARIA,CALVIN,WILL AND JOHN are WONDERFUL. VERY PROFESSIONAL & VERY FRIENDLY. My husband AND I came here from LAKE HAVASU,AZ due to his hospitalization.our experience with all the HOSPITALS AND THIS PLACE HAS BEEN A BREATH OF FRESH AIR! The people seem very genuine. As for the House Keepers ANGELICA, FATIMA, AND JULIET.... They do a very thorough... More 

Helpful?
Thank 2016jennys
Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Do yourself a favour and don't stay here...I only stayed here because I was in a night ahead of my sister as we were going to Scottsdale to stay at the Westin. This isn't close to airport.. 21.00 cab fare...lo and behold I crawl into bed and see a bandaid at the bottom of the bed....eeeeeeeeehhhhhh...the clerk says it probably... More 

Helpful?
Thank Mandy M
Burlington, Wisconsin
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

the bathroom might have been cleaned possibly 3 weeks prior... there were dark streaks and yellow bad water stains from the water in the toilet, dust bunnies and hair under the shelf in bathroom ( on the floor ) , hair clogged shower drain, a hand print of shaving cream on the shower curtain.... it was late and we just... More 

Helpful?
Thank MonicaWelke
Cleveland, Ohio
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Why for the life of anyone would you not have automatic doors when your shuffling in and out of lobby doors and narrow exit when leaving out of a hallway from elevator? Maybe there is another entrance. Who knows? Not bad. Updated. Nice personnel. Close to airport which I needed and not far from entertaining spots. Would go back again.... More 

Helpful?
Thank D B
San Diego, California
Level Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed November 8, 2015

We picked this hotel because it was supposed to be closer to the airport. Not the best or closest location. No restaurants or stores for about 4 miles. The sheets on the bed were clean, but the room and bathroom could have been cleaner. We had someone's past garbage and food wrappers in the garbage under the sink. We did... More 

Helpful?
Thank BajaBuddies2
Jackson, Wyoming
Level Contributor
370 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

Have read spotty reviews but after my second stay here in a year, I am well pleased. Room was clean and well appointed, more so than I really needed! If I was staying for a time and needed to live there, until I got my professional feet under me, so to speak, all dishes and utensils needed are provided upon... More 

Helpful?
Thank jesse o
Easton, Pennsylvania
1 review
1 of 5 stars Reviewed October 8, 2015 via mobile

My family and I were going to stay at this location because it is close to the Phoenix airport and I am catching a flight tomorrow to head back home. My son-in-law booked this hotel thru Expedia and thank goodness he did! Our rooms were not clean, the bathrooms were disgusting, the rooms were worn out, the microwave was dirty... More 

Helpful?
Thank killian30
Okay, Oklahoma
Level Contributor
3 reviews
3 of 5 stars Reviewed October 4, 2015

1.) At check-in, ask what amenities they have. They will provide what you want at the front desk. They do not have dishes in the room because of sanitary purposes. 2.) If you want to make a reservation then call the reservation hotline and not the hotel itself because they don't make reservations over the phone anymore. The number is... More 

Helpful?
Thank TheReviewerOfAll
ElPaso
Level Contributor
49 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 4, 2015 via mobile

One of the nicest extended stays I've been in. The guys at the front desk were extremely helpful, friendly and efficient, the room is very clean and comfortable, it's very quiet and everything is updated. The only downside is the wifi (like all extended stays) is pretty slow. You can pay to upgrade it but I'm good. Most definitely will... More 

Helpful?
1 Thank mandeys77
Level Contributor
3 reviews
2 of 5 stars Reviewed July 27, 2015

We came to Phoenix at a time where most hotels were full..this one wasn't. It use to be an old motel where people would usually stay like for a month or more for cheap. Even though they say there are rooms that are smoke free.. they still smell like smoke. It is alright for a night or a few, but... More 

Helpful?
Thank Shawnee B
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