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Extended Stay America - Phoenix - Airport

2.0 of 5
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3421 East Elwood Street, Phoenix, AZ 85040
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1 room 1 guest
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Extended Stay America - Phoenix - Airport
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (36)
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ElPaso
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the nicest extended stays I've been in. The guys at the front desk were extremely helpful, friendly and efficient, the room is very clean and comfortable, it's very quiet and everything is updated. The only downside is the wifi (like all extended stays) is pretty slow. You can pay to upgrade it but I'm good. Most definitely will... More 

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Level Contributor
3 reviews
2 of 5 stars Reviewed July 27, 2015

We came to Phoenix at a time where most hotels were full..this one wasn't. It use to be an old motel where people would usually stay like for a month or more for cheap. Even though they say there are rooms that are smoke free.. they still smell like smoke. It is alright for a night or a few, but... More 

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1 review
5 of 5 stars Reviewed July 2, 2015

Good experience, i stayed there for 1 month and was very satisfied with the hotel and services. The Staff is very helpful and friendly.Overall , i had a very nice stay and extended stay, thanks a lot for catering to my needs. Only issue i faced was , the hotel is a bit far from the city center, but there... More 

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Eureka, Missouri
1 review
4 of 5 stars Reviewed June 14, 2015

We were there for just one night before our flight home. The room was clean and the bed was very comfortable. The staff was extremely friendly and helpful. It made for a very pleasant visit. I would stay there again for sure.

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Phoenix
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed June 13, 2015

I stayed in this hotel over several stays, but without checking out, --renewing my reservation. 1st,the good: It's an excellent convenient location for airport and to work downtown. It appears to be a safe location and I walked around quite a bit--close by. Free WiFi works ok if you get on when it's not too busy--mostly I got on okay... More 

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1 review
5 of 5 stars Reviewed June 7, 2015 via mobile

I stayed here and the service was great, the room was clean and pleasant. If you needed anything the staff was right there willing to provide from extra towels, to coffe pots with coffee. Overall I will stay in this hotel again

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Phoenix, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

I checked in on Wed. May 20th for 5 day stay. Thursday morning I got 2 bites on my left arm and felt itches on other parts of my body. I decided to check ed out on Friday when 2 more itches appear on my left arm. The Mgr. ( Gronky ) inspected the beds and said there were no... More 

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Jackson, Wyoming
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed April 24, 2015

Was surprised to see so many recent negative reviews! My room, on the other hand, was very nice, comfortable and clean. There were, I admit, two small rust spots on the sink drain! But I saw and heard absolutely nothing less than very good during my brief stay! Was surprised there is no wake up call, but I managed! No... More 

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Fort Worth, Texas
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 19, 2015

I have stayed at several extended stays through out the years and this one is extremely sad,we were informed that no amenities are in the rooms ''cooking utensils and such'' we booked a king smoking room got off the elevator and all you can smell is marijuana,got to the room and no king bed but a full size bed looked... More 

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Tombstone, Arizona
Level Contributor
2 reviews
1 of 5 stars Reviewed April 12, 2015

We only stayed one night but it was unnerving. Started with two women next door who were in the "business". First thing that hits you is the stale smoke smell. Nothing like the pictures on the site, small, cramped. Toilet had rust, no mattress pad, dingy towels. Then we opened the night stand and found used drug paraphernalia. A packaged... More 

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