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Residence Inn Phoenix Airport

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801 North 44th Street, Phoenix, AZ 85008
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1 room 1 adult
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Residence Inn Phoenix Airport
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233 Reviews from our TripAdvisor Community

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Sedona, Arizona
Level Contributor
187 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We love to stay here on our fly away from PHX. The staff is the best! They are always so friendly and welcoming. Everyone from the cleaning crew to the front desk are there to help. The manager of this hotel should be very proud of the great employees and their 'can do' attitude which probably starts at the top!... More 

Helpful?
Thank Judymcsedona
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you so much for this great review! To move your relationship to us from a nearby hotel that you've stayed at for 10+ years says a lot and we are so happy you gave us an opportunity to accommodate you and provide you an exceptional experience. We are honored to welcome you back the next time you are in... More 

Tucson, Arizona
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 stars Reviewed 1 week ago

Ok so I called to make my reservation for my king bed with a walk in shower and was told they personally could not confirm an ADA room, but I had to first make the reservation and then they would transfer me to the ADA line to confirm???What??? I said you make a disabled person have to have a special... More 

Helpful?
Thank traciedee
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We want to sincerely apologize for the experience you had with us, as we do not tolerate allegations of discrimination. We try our best to accommodate all guests and there requests, but can not guarantee, as there are certain situations that arise that can be out of our control on honoring these requests. However, I am glad we were able... More 

Santa Fe, New Mexico
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 4 nights with our 50 lb dog. We selected this hotel for its location and pet fee that is lower than other Residence Inns ($75). We found the hotel to be very dog friendly with a small walking/pet relief area behind the hotel, and staff accommodating to our request for a room near an exit. A door hang tag... More 

Helpful?
Thank Katie M
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We are glad you choose to stay with us on your trip to Phoenix! We are a pet friendly hotel and always happy to read that the stay worked out great for both of you. I want to assure you that we will review your comments with our team as we always strive to provide an exceptional stay for all... More 

Louisville, Kentucky
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this hotel and staff. In my years of traveling this is the only staff where I remember the names of the hotel staff. They have a culture there that is 2nd to none and they make it all about the customer. Whatever you do don't let Arvin go anywhere. He is a rockstar and great with customers. I... More 

Helpful?
Thank richard16johnson
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for this great review! We are so glad we were able to welcome you back as it is always a pleasure seeing familiar faces. Arvin is definitely one of our superstars here and will show him your kind words and celebrate this with our team. Thank you again and we look forward to welcoming you back! More 

Phoenix, Arizona
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed at The Residence Inn, Phoenix 44th Street There were a few things that bothered me during my stay...a dirt ring around the tub that I tried scrubbing off but no such luck, a long hair on one of the towels, the dripping faucet on the tub (the sound kept waking me up throughout the night) and my card... More 

Helpful?
Thank GwynneC69
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We want to thank you for choosing to stay with us on your trip to Phoenix. We have reviewed each of your comments with our team to ensure we address these issues promptly as it is unacceptable service and not the experience we strive to achieve. We do not tolerate any discrimination and take comments such as this very seriously.... More 

Salt Lake City, Utah
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Initially, I was under the assumption that we would have 2 beds in the room, but there was one queen/full bed and a full sized sofa bed. It worked well for our family as we had the kids sleep on the sofa bed. It was really nice to have a sleeping area for the adults and a separate area that... More 

Helpful?
Thank alyspence
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your experience with us here at the Residence Inn. I am glad your stay was accommodating for you and your family and we hope to welcome you back soon. We would like to apologize for the delay on receiving the blanket and will speak with the appropriate team members to ensure we... More 

Milwaukee, Wisconsin
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I typically only stay at Marriott's to maintain my gold status and accumulate those all important points so when I'm on the road for work I can take my 13-year-old place real cheap. I was torn between staying across the freeway at the full-service airport Marriott or the Residence Inn. I picked the RI because for work I'd rather have... More 

Helpful?
Thank Mark H
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your experience here with us. We are glad that overall you enjoyed your stay but want to ensure we take care of the breakfast issues you had mentioned. Our goal is to not only provide an excellent stay but to also address any issues in our service that need to be corrected.... More 

Albuquerque, New Mexico
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

But we have a MAJOR bone to pick with them! Their "queen" beds are truly just a double bed. We suffered one night, presented our "queen" reservation and asked God that to be honored and were told all their beds were "queen". We were in transit for only two nights and didn't feel like changing hotels but when we returned,... More 

Helpful?
Thank AlbqBarb
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback with us here at the Residence Inn. All of our suites do have a queen bed and apologize if it seemed smaller as we want all of our guests to have a good nights sleep. We appreciate your feedback and hope the next time you are in the area, that... More 

Nashville, Tennessee
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were in town for the National Football Championship Game. I had booked this hotel because it was close to the airport. It met our needs....and that is basically it. I agree with the other reviewers who say it is dated...it is. The free breakfast is.....just OK....nothing spectacular....you might want to hit the Starbucks down the street if your coffee... More 

Helpful?
Thank DorothyatHeart
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your experience with us here at the Residence Inn Phoenix Airport. We always look forward to our guests feedback to improve any services that need to be corrected as we always want to provide the best for our guests. We hope we are able to exceed your expectations the next time you... More 

Tucson, Arizona
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Relatively inexpensive to stay at the Residence Inn near Sky Harbor Airport. Clean, quiet, well equipped kitchen, tastefully decorated. Unfortunately the breakfast room is WAY TOO SMALL for the number of guests who typically stay here. There was no place to sit when I was there. While there were ample selections at the breakfast bar, there was a long wait... More 

Helpful?
Thank Ambul
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share you experience with us here at the Residence Inn Phoenix Airport. We would like to apologize for the sitting area as we always want to accommodate our guests as best as we can. We have taken your feedback and shared it with our team to enhance every way possible for our guests.... More 

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