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All 174 Phoenix hotels

Residence Inn Phoenix Airport

3.0 of 5 Hotel   |   801 North 44th Street, Phoenix, AZ 85008 (Camelback East)
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82%
Ranked #65 of 174 hotels in Phoenix
A recent review
3 of 5 stars reviewed 2 weeks ago
LaneB588 Ellicott City, Maryland
  • Overview
  • Reviews (140)
  • Photos (28)
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  • Room tips (26)
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140 people have reviewed this hotel

Traveler rating
    48
    66
    17
    7
    2
See reviews for
29
34
11
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Ellicott City, Maryland
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: Very nice staff Close to Airport Pretty Good Breakfast (for a RI)--some sort of dinner/drinks at night Clean/decent sized rooms with kitchens Cons: Rooms are VERY dated--peeling wallpaper, hard water stains, chipped/scratched porcelain thoughout Everything in the rooms are loud (AC/bathroom vent) From a room perspective, the hotel is well past it's prime and could do with a refresh.... More

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for sharing the details of your stay with us here at the Residence Inn Phoenix Airport. It was great to hear how nice the staff was, as we all strive to provide exceptional service for each of our guests . We are currently in the process of refreshing our rooms and can not wait to share our new... More

Orlando
Top Contributor
55 reviews 55 reviews
18 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ended up staying at this hotel for one night when connecting flight was seriously late and travel plans were disrupted. Made reservation and checked in within two hours. The hotel has a free shuttle to/from airport which is great because the cost of taking a cab is about $15. The hotel does not have ice machines, which I thought was... More

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to provide insight on your stay with us. We know what a inconvenience it can be when your travel plans get changed last minute but we are glad we were able to accommodate you and your family. It's unfortunate that you did not have a great breakfast experience but we want to do everything... More

Odenton, Maryland
1 review
1 of 5 stars Reviewed 3 weeks ago

I found it unacceptable for the airport shuttle bus driver to ask for tips. That ruined the good impression I received from the rest of the employees. Hotel is at a good location within proximity from the airport.

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We would like to sincerely apologize for the service you received from our drivers. An incident such as this is not tolerated and will be address promptly with the employees. We strive to provide an exceptional stay for each of our guest and are disappointed in the service you received. If we can be of any assistance, please do not... More

Georgetown, Texas, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Shuttle service to and from airport was very responsive. Driver was very helpful. Would be a good idea if he could be trained to use his seat belt. We were stranded in Phoenix due to airline issues. Front desk staff was very helpful offering various personal items to make our stay comfortable. Room was clean and comfortable. I would definitely... More

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for staying with us here at the Residence Inn Phoenix Airport. We know what a big inconvenience it can be with having an unplanned trip but we are happy that we could provide an exceptional stay. We have spoken to all of our van drivers about the importance of safety and will ensure a seat belt is worn... More

High Point, North Carolina
Top Contributor
143 reviews 143 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here the night before and early morning flight. We turned our rental car in at the airport the night before and their shuttle transported us to the hotel. Like most Residence Inns, the rooms are very comfortable. They had a Manager's reception which served as our dinner (tacos and salad). They also have limitless wine... More

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for sharing your stay with us here at the Residence Inn Phoenix Airport! We were happy that you chose our hotel for your accommodations well on your trip. It was great to hear how you were able to join us for one of our Manager's reception, as this is a way for our guests to relax and enjoy... More

Charlotte, North Carolina
Top Contributor
60 reviews 60 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 13, 2014

Our flight out of Phoenix was cancelled with a 24 hour layover, so the airline put us here. From talking with the staff, this happens all the time, so they deal with frazzled and irritated guests daily. Stephanie at the front desk and Eddie the shuttle driver couldn't have been more helpful. Without our checked luggage, we were given all... More

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for this great review from your stay here with us at the Residence Inn Phoenix Airport! It was our pleasure to accommodate you on your unexpected trip into Phoenix and glad we could provide you and your family a great experience. We know how stressful a situation like this can be but we are so happy to make... More

1 review
5 of 5 stars Reviewed June 3, 2014

My family of three young children, my husband and I, and our small dog stayed here for several days. The location was very convenient and felt very safe with Target, Costco, and other stores just blocks away. The grounds were lovely, the staff even lovelier! The Manager was so friendly and helpful, as were all her staff. The rooms were... More

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Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for this great review Kathy! It has been a pleasure getting to know you as well as your family these last couple of months and we are so happy that we were able to provide a home away from home experience for you. We hope that your daughter has a speedy recovery and that the next time you... More

Top Contributor
204 reviews 204 reviews
67 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Air conditioner, that you really need in Phoenix, was very loud. Room was okay, but view of a wall. Breakfast was okay, but tables not clean. Poor night's sleep, but glad to leave? Only reason there was because missed flight connection because of weather.

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for staying with us here at the Residence Inn Phoenix Airport. We know how inconvenient unexpected trips can be; we only hoped we could have provided a better experience for you. We want to apologize for the inconvenience you experienced with the air conditioner and can guarantee that our maintenance team has fixed the issue. Our team appreciates... More

Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

We stayed here for one night, booked on my Marriott App on my phone on the road to Phoenix, due to early morning flight at PHX. Very easy to get to but not so easy to get car back to rental drop off, Was very confusing and got lost! Staff was great at check in, room was clean like usual... More

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for staying with us here at the Residence Inn Phoenix Airport and for your review of your stay. It was a pleasure to read how you enjoyed your visit and better yet, to hear that you will return to stay with us again is great! We will share your comments with our staff regarding the bed to ensure... More

Camp Verde, Arizona
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed one night before flying to San Antonio. Rooms are nice and clean with a kitchen and sofa. Shuttle runs on time and is a short trip to the airport. Was able to leave car there until we flew back at no charge. Location is right off the 202 and a short drive to Mill ave in Tempe.

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We want to thank you for sharing your thoughts on your stay here with us at the Residence Inn Phoenix Airport. We are happy that the accommodations here worked out perfect for you and your family and glad we could provide such an enjoyable stay. Thank you again for staying with us! More

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Additional Information about Residence Inn Phoenix Airport

Address: 801 North 44th Street, Phoenix, AZ 85008
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Phoenix Airport 3*
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Also Known As:
Residence Inn Phoenix Airport Hotel Phoenix
Phoenix Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#27 Romantic Hotel in Phoenix #47 Family Hotel in Phoenix
Hotel Class
Number of rooms
200

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