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Residence Inn Phoenix Airport

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801 North 44th Street, Phoenix, AZ 85008
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Residence Inn Phoenix Airport
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195 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is clean, well cared for & quiet. Nice pool. Nice area. Friendly and helpful staff. It's takes a lot for me to give ANY hotel 5 "dots". This one gets a 4. Would we stay here again? Absolutely.

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you! It was great to read how you enjoyed the accommodations here in Phoenix. We look forward to your return, when you visit the area again. Safe travels! More 

Edinburgh, Scotland
Level Contributor
132 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 1 week ago

We paid $89 including tax for a very spacious room which was of an excellent size for our family of four. The included breakfast was first class. The half hourly airport shuttle was an added plus. The hotel also has an indoor gymn and a decent sized outdoor pool. The staff were friendly. The only negative was that although we... More 

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Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

It was a pleasure to accommodate on your trip to Phoenix! We want to thank you for this great review, as we are so happy you enjoyed your stay. We would like to apologize for the inconvenience we caused with the double charge, but are glad we could take care of this right away for you. We wish safe travels... More 

Grand Junction, CO
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Got to stay the night due to an overbooked flight. Surprised that the Residence inn was picked, but, I'll take it. Compares well with other Residence Inns I've stayed at. Shuttle driver was nice, front desk nice, pretty good all the way around. Pool area looked good but small. I was too tired so didn't partake. Room was a ice.... More 

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your experience here with us at the Residence Inn. It was great to read how nice the staff was and how you were able to take advantage of some of the amenities we offer here. We wish you safe travels and hope to welcome you back in the near future! More 

Midwest
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The night we stayed was the night from hell.We booked via Hotwire and prepaid and when we got there they said they did not have our reservation. It was obvious they had given the room away, as all of a sudden, the man found a sheet off to the side with our name and 4 on it. We booked a... More 

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Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We would like to sincerely apologize for the experience you had here with us well visiting Phoenix. We strive to provide great accommodations and exceptional service with each of our guests and will be sharing your comments with our team to ensure we correct the issues you experienced immediately. The service you received is very uncommon but would like to... More 

Newton, AL
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 23, 2015

I spent a week here while in town for work and I will say the staff was very kind. From the moment I was picked up at the airport by the shuttle driver Jeff, who was very willing to help, to the time I checked out, they made me feel welcome. The free breakfast was good and had a wide... More 

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for sharing the details of your stay here at the Residence Inn Phoenix Airport. It was a pleasure to accommodate you on your trip as we are happy you enjoyed your stay. We will share your wonderful comments with our staff as we strive to provide exceptional service to each of our guests! We hope your leg is... More 

Orlando
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 16, 2015

I stay at Marriott Residence Inn locations quite often. I liked this one well and would stay again given the option. The arrangement of buildings is distributed but none is too far from the gate house. Best of all, breakfast service begins at 6AM. For business travelers on the go and/or passengers trying to catch a morning flight, early breakfast... More 

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share the experience you had with us here well on your trip to Phoenix. We were happy that you enjoyed the room layout but want to sincerely apologize for the air conditioner noise as we have shared this with our engineer team to fix promptly. We hope that you choose to stay with... More 

Sedona, Arizona
Level Contributor
138 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed May 14, 2015

We stayed here as we were flying out of PHX in the early morning and live out of town. What a nice surprise. The staff was friendly, greeted us at check in, explained all the amenities of the hotel and even upgraded our room for us. We were able to park our car there while we were gone and will... More 

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share the experience you had here with us at the Residence Inn Phoenix Airport! We are happy you enjoyed the accommodations and the upgrade that we provided you. We are happy to be your new home away from home and look forward to a future stay with us on your next trip to... More 

ottawa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 11, 2015

Really top notch facilities and staff. Best Residence Inn I've seen, and we've seen many. Had a pool, which was a bit chlorine-y but seemed great. Breakfast was great. Staff were very personable, and made us feel great. Highlight was the shuttle guy driving us directly to the rental car place. Check in guy was great too.

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for this GREAT review! We strive to provide an exceptional stay for each of our guests and are so happy you enjoyed the accommodations and had a fantastic experience. We look forward to welcoming you back should you visit Phoenix again. Thank you! More 

Tucson, Arizona
Level Contributor
83 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 7, 2015

The room was a little small and had a boring decor of furniture. The bed was soft, but not overly comfortable. The pillows were fluffy, but squished flat with the weight of my head. The breakfast Buffett was just average. The TV was large, but the channels were slow to change. The WiFi worked well. Nothing close by, had to... More 

Was this review helpful? Yes
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share the experience you had here with us at the Residence Inn. We want to thank you for choosing to stay with us on your visit to Phoenix, as we only hoped you could have enjoyed the accommodations more. We value all feedback we receive as it helps us to improve our services... More 

Colorado Springs, Colorado
Level Contributor
213 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed May 2, 2015

We stayed overnight having missed our flight to Hawaii. It was very clean, comfortable, and the bed was top notch! Our suite had a full kitchen that we did not use. Our family from Phoenix stopped by and there was plenty of room for visiting. The Internet was fast and they had an option to buy faster service. Check in... More 

Was this review helpful? Yes
Angie R, General Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share the experience you had here with us. We value your feedback and hope to provide this excellent service to each of our guests! We look forward to welcoming you back, should you visit Phoenix again. More 

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