Not very cölean, didn' see much evideence of the renovation. Terible staff. They actually spraypainted the poolside railings while there were kids there and seemed mad when I told them spraypaint should not be inhaled...seriously.
Anyways, the hotel is only so so, nothing luxurious about it all
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Thank you, Johnanna, for taking the time to share your experience and review. We strive to provide our guests a positive experience. Please accept our apologies for not meeting your expectations. We are disappointed that we did not have the opportunity to speak with you while you were with us to ensure we a pleasurable visit. It would have been...
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As the title says, I loved it. The lobby is clean, airy and spacious. The staff were all very helpful and friendly. Stayed in a 1 Bedroom with 2 beds, and a seperate living area. Very spacious units, everything was clean and tidy. The grounds are lovely and the hotels never feels busy even when at full capacity. The Water...
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We stayed in November and we very pleased. We were upgraded to a large 1 bedroom casita upon arrival being a Hilton Honor member. It was very comfortable for our family of four. The kids spent all day at the waterpark. Since it was November it was very quiet. It was still warm enough to use a few of the...
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Our stay in the Pointe Hilton Squaw Valley was great. Dave Richardson gave the best concierge service I've ever experienced. Facility slightly dated but amenities n service easily made up for it
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we booked the hypo-allergenic rooms and were very pleased. the room was a nice size and very clean and comfortable. the hotel is near good hiking spots and you can't beat the lazy river and lovely pools they have around the property.
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Hello CherryBlossom! Your feedback is greatly appreciated. We're happy to know your accommodations were comfortable during your visit. Our Pure Rooms are excellent for those with allergies and sensitivities to certain conditions. Thank you again for taking the time to provide this review. We hope to welcome you back in the future.
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We stayed in a casitas. Very nice. We were a little suprised that the coffee maker only made cups one at a time in a room that sleeps 8, and that there weren't any plates, cups, etc. Clean rooms. Comfy furniture, beds and good shower. We enjoyed the spa and pools. The spa "waiting area" needed more comfortable furniturebut the...
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Hello and thank you for taking the time to review our resort! Your candid comments are appreicated. We're glad to know that, overall, your experience was positive and hope to welcome you back in the near future.
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We entirely enjoyed our stay the staff was exceptional and the accomindation were very good
we could not have had better service. Everyone wasfriendly and cheerful. the room was far above our expectations
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The Pointe Hilton Squaw Peak Resort is a must go to!!! The suites are very clean and roomy! The shower was fantastic!!! You should pay more, its a deal!!! Great location!!!
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I came here with my family of four to relax in between visits at a local hospice. The hotel is Impressive from the front and has a nice lobby. I'm an honors member and was offered nothing but a hard sell on paying extra for the use of the lazy river, mini golf and spa and internet is not free....
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Thank you for your detailed review. We greatly appreciate you taking the time to share your thoughts and experience with us. It's unfortunate and disappointing to know your time with us did not meet your expectations. Please accept our apologies for the location of your first suite. I'm glad to know we were able to relocate you to a more...
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Got upgraded to one of the casitas in my last stay during a conference. Very nice one bedroom, kitchen area, 1.5 baths, and 2 queen beds. I had a small problem with the drain in the main bathroom and it was fixed within a few hours. Very good room service.
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