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Sleep Inn Airport

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2621 S. 47th Pl., Phoenix, AZ 85034
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Sleep Inn Airport
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Sleep Inn Airport
Sleep Inn Airport
Sleep Inn Airport
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164 reviews from our community

Traveler rating
    48
    58
    32
    16
    10
See reviews for
32
43
25
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

the hotel is dirty, every part of it. old, not kept up, dirty. its full of trainee flight attendants. they run around the whole hotel. it's like a frat house or hostel, but those are both cleaner then this property.

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

thank you for taking the time to share your experience at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Camp Verde, Arizona
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked our room through Park Sleep and Fly, but they didn't send the reservation to the hotel. The Staff was very nice and accommodating and got us a room at the rate quoted. The hotel and the room were very nice and clean. The breakfast was a pretty typical hotel breakfast and the staff was friendly and helpful. We... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Thank you very much for your review. Feedback like yours helps us improve our service on a regular basis. Please, do not hesitate to contact me directly next time you come to Phoenix, I will be glad to oversee your stay personally. More 

Cleveland, Ohio
Top Contributor
118 reviews 118 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night before our flight home. The rooms were not huge but had everything we needed. The beds were comfortable and we liked the shower. TV was fine as was wifi.The sink is in the bedroom while the toilet and shower are in a separate room. The rooms were quiet and comfortable. Breakfast included the normal foods with... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Valued Customer, Thank you so much for your kind words! We are so happy you enjoyed your stay at our hotel and we hope to see you as a regular guest of our hotel! Sleep Inn Phoenix Airport More 

Sudbury, Canada
Top Contributor
79 reviews 79 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed her on our way to Toronto and it was Good for what we did. The room and lobby was clean, the front desk service was very good, and the shuttle driver was a great help. All in all we had no issues and would stay here again.

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Thank you for your review.. Being less than three miles to the airport allows us to be prompt with drop-offs and pick-ups. Please tell your friends about our hotel and we await your next visit. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2015

I have stayed here multiple times for work. Asked if I would be able to pay money for parking in there very spacious never full parking lot while I went on a 15 day trip. I was told I could purchase a full price room and then pay for each day. I am not in need of the room but... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

We thank you for writing to us about your experience at our hotel last week. Our goal is to make sure that your experience at the Sleep Inn Phoenix Airport should be full of great customer service. we have learned from past guest reviews, and we try and implement all measures to give the best of service.We have taken this... More 

Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 10, 2015

Stayed here on business as had an early morning flight out of PHX. Room smelled so bad my wife and i had to sleep with the window open. Tub non skid strips were all peeling off and bathroom was dirty. TV remote did not work. Toilet would not fill with water, i check that the valve was open even. Had... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest, We are very sorry your stay was unsatisfactory, It is very rare as you can see from our reviews that we have a issue like this, I am once again sorry for that situation, We hope that our willingness to adjust the charges shows that we are willing to work with our guests to make sure they are... More 

Spearfish, South Dakota, United States
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 9, 2014

We enjoyed our stay here for two nights while waiting for our airport to open and take flights again back home. I have stayed in Sleep Inn's in the past and they are a solid chain. This property has clean rooms, comfortable beds, a nice complimentary breakfast and a friendly staff. In the past other Sleep Inn's I stayed in... More 

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest, we highly appreciate your kind words . We love having you here and we would love to have the pleasure of seeing you as a regular guest, and we will continue to provide excellent service to all our customer . Its reviews like these that make our hard work and dedication pay off! Thank you for your for... More 

Phoenix, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 22, 2014

I really wanted to give this hotel 5 stars, but there were just too many minor issues and lack of attention to detail. I arrived by car in the evening and the hotel entrance was hard to find because the street sign was not illuminated. The front desk clerk says "Oh yeah, I always forget to run it on." Duh.... More 

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Thank you so much for your candid review! We here at Sleep Inn Phoenix Airport are so humbled and proud to know that you felt your stay was great. Our staff works very hard to make sure each stay is perfect as possible and we hope to be your exclusive hotel whenever you are traveling to Phoenix . We hope... More 

Cornville, Arizona
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2014

We stayed at this hotel several years ago and were quite satisfied. This time I noticed immediately that the exterior was very shabby and worn looking. Even their sign looked worn out and faded. Unfortunately the interior was no better. The property just looks worn out. I was given a key to a room and discovered it hadn't been cleaned... More 

Was this review helpful? Yes 1
ChintuPatel, Guest Relations Manager at Sleep Inn Airport, responded to this review

Thank you for taking the time to share your concerns with us. I share all comments with the ownership and they have assured me that they will be updating the exterior and lobby of the hotel in the next year. I have also reviewed our policies and procedures when a guest moves rooms with our front desk and housekeepers to... More 

Ormond Beach, Florida
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 10, 2014

This is an airport motel so don't expect a lot of things to do or go see in the surrounding area, the motel is very clean. the staff excellent, ground transportation to and from the airport is prompt and timely, their breakfast is nice and the coffee pots are always full of fresh coffee!

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Valued Customer, Thank you so much for your kind words! We are so happy you enjoyed your stay at our hotel and we hope to see you as a regular guest of our hotel! Sleep Inn Phoenix Airport More 

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