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All 177 Phoenix hotels »

Sheraton Crescent Hotel

3.5 of 5
2620 West Dunlap Avenue, Phoenix, AZ 85021
Hotel amenities
Sheraton Crescent Hotel
Ranked #8 of 177 hotels in Phoenix
4.5 of 5 stars 217 Reviews
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217 reviews from our community

Traveler rating
    122
    47
    22
    17
    9
See reviews for
Families
41
 
Couples
36
 
Solo
29
 
Business
91
 
What travelers say
  • Very nice(9)
  • Club level(9)
  • CUSTOMER SERVICE(8)
  • Rooms are clean(4)
  • Gift shop(4)
Date Rating
New York City, New York
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2012

We stayed here for 7 nights. This place is fine if you only plan to stay for a few nights, but not a whole week, especially with an 18 month old. We chose the hotel due to its proximity to a mall, but the locals advised us to not to walk beyond the hotel complex as it wasn't a safe... More

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Irving, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2012
2
people found this review helpful

Stayed here two separate nights on a visit to Sedona. Got a great rate through Priceline. Hotel was clean overall, mostly quiet. We had a large balcony in one of our rooms, but there was a lot of bird pooh on the outdoor furniture. Great location. Overall experience was good. More

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Duchesne, Utah
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2012
2
people found this review helpful

I want to express how impressed I was with Mr. Josh Hinks and the staff of the Sheraton Crescent Hotel in Phoenix, Arizona. They were amazingly accomodating and helpful, and the hotel itself was wonderfully maintained. My experience there was great. Because of how positive Mr. Hinks and his staff made my stay, I can promise that when I visit... More

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2012
2
people found this review helpful

IWonderful caring folks working at the hotel. The hotel was very clean and the free parking in the covered garrage was a pleasant surprise. It seems that each time I had a question for the staff - not only did they answer it, but followed up with helpfull information without prodding. This team knows how to go the extra mile.... More

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Norwalk, California
1 review
4 of 5 stars Reviewed April 5, 2012

Stayed 5 night's to attend some spring training baseball. The hotel and staff were great. We had a room in the club section which provided some nice extra's. The hotel has free parking and is in a central location. I just might be back next spring. More

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Montclair, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2012
1
person found this review helpful

Great hotel, very attentive staff. The hotel room was really clean, better than expected.The only thing I had a problem with was a rude guy who came out to the pool to tell the kids he will close the pool down if they continue to act out. For god sake they are kids. I just wished he would've spoke to... More

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Illinois
Top Contributor
55 reviews 55 reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 5, 2012
1
person found this review helpful

Conducted training at SCH and my 2nd stay was even more enjoyable than the first!! You're about 20 minutes from the Airport. You get a resort type experience and atmosphere without the resort nickel-n-diming. Customer service is OUTSTANDING and I must thank Ms. Angela Willette and her amazing staff. Everyone is very attentive and eager to please!! Rooms are clean... More

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Encinitas, CA
Top Contributor
103 reviews 103 reviews
Reviews in 49 cities Reviews in 49 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed April 4, 2012

Nice hotel. Very friendly staff. The hotel incl the rooms are a little dated and the hotel has a somewhat "retro" feel to it. But it still is in good shape and doesn't miss any services. Seems convenient and close to many restaurants and shopping. Easy drive from/to the airport. Would definitely stay there again. More

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Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2012
1
person found this review helpful

Jessica who took our breakfast order had the nicest sweetest friendliest voice you can imagine. it was wonderful to hear a pleasant voice so early in the morning. not to mention to room service was prompt! More

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Phoenix, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2012
1
person found this review helpful

I had the opportunity to work with the staff at the Sheraton Crescent recently. Our enterprise business rented out the Crescent Ballroom for an event that we were holding. The staff was flawless from the initial set-up to the final teardown. Everything ran seamlessly smooth. I was contacted in advance about my expectations for the set-up and they kept me... More

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Additional Information about Sheraton Crescent Hotel

  • Phoenix Sheraton
  • Sheraton Phoenix
Address: 2620 West Dunlap Avenue, Phoenix, AZ 85021
Price Range: $

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Sheraton Crescent Hotel
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