We stayed a few days at the end of Oct 2007, WOW what a dive! I could have spent $10.00 per night and been at the Pointe Hilton Tapatio Cliffs Resort that is an order of magnitude nicer. The staff was very nice. The entire place is now non smoking. That is fine by me but our room stunk of... more

The hotel has a nice outward appearance and an attractive lobby. The woman who checked me in was civil but not overly friendly. She indicated I was staying two nights - and I told her it actually was one night and she didn't say anything. Then when I received my key, it had a large sticker on it saying that... more

No hot water, spotty internet, generally old hotel without any attention to detail. Should not be a part of the SPG/ Starwood programs. Very disappointed. more

Not a bad hotel, certainly not a great hotel, maybe a decent, clean choice if the rate was right........ except for the following: first, on our stay, the pool was filthy. Lots of scum and debris floating on the surface as if no one had skimmed it for a couple days. You never see this in a first rate hotel.... more

We booked this last minute and rather blindly. In retrospect Spring Training is not the bes time to look for "deals" in Phoenix, but we grossly overpaid for the quality of the property (even for a busy time) at about $200/night after all taxes and fees ($405 total for Friday and Saturday). The location is pretty much out in the... more

My sales team and I stayed here recently for a conference. We travel one to two weeks a month. This was probably the worst place we have stayed in the last five years. The rooms are at the same level as a $69 per night hotel. The restaurant had a tiny menu and was very expensive. The location was awful,... more

The Sheraton Crescent was a fine hotel but there are some things you should be aware of before deciding to book there. The hotel is MUCH older than it appears on the website. If this is an issue for you then don't stay here. I should also note that my experience with "Club Level" perks in other hotels have been... more

So I picked this hotel because it was a good price and I like Starwood properties. I was very disappointed by my stay. They book a lot of parties and the music and pepole were constantly loud. The hotel staff was not friendly when we checked in or out, but did give us helpful information when we asked. Our bed... more

My wife and I stayed here while visitng my elderly parents for Thanksgiving. On check-in, I asked about an upgrade as they had said they were pretty empty for the holiday. The room they gave us was larger, but it was more for business entertaining. It had an odd Murphy bed, the TV didn't face either a chair (there was... more