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Sheraton Crescent Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 2.5 of 5 stars
TripAdvisor Popularity Index: # 107 of 160 hotels in Phoenix
Description: Business-oriented 8-story Hotel with a sophisticated ambience situated on 13 suburban acres, adjacent to Metrocenter.
  • Address
    2620 West Dunlap Avenue
    Phoenix, AZ 85021
Check Rates: $144 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 25 traveler reviews
  • What to Expect:
    • 3.0 based on 16 reviews Rooms
    • 3.0 based on 16 reviews Service
    • 2.5 based on 16 reviews Value
    • 3.0 based on 16 reviews Cleanliness
    • 3.5 based on 2 reviews Pool
  • Recommended For:
    • 20% based on 19 reviews Families with young children
    • 20% based on 19 reviews Older travelers
    • 20% based on 19 reviews Young singles
    • 20% based on 19 reviews Families with teenagers
    • 10% based on 19 reviews An amazing honeymoon

Reviews of Sheraton Crescent Hotel

( 1-10 of 25 )
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4 of 5 stars
Race City, USA
May 12, 2008

Booked two nights and was pleased with my stay. Room was clean and comfortable. Was away from the hotel for most of the day, so I didn't have time to use the pool or the tennis courts, but all the recreational facilities looked nice and well cared for. Nice public areas, helpful front desk employees and very convenient to the... more

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1 of 5 stars
kathryn275
Apr 8, 2008

i went here with some girlfriends for bacherlorette festivities. You know that festive cabana bar by the pool? It was never open. Neither was the waterslide. Did you see the picture on the website of the woman getting a hot stone massage? The spa is not on site -- it's at a mall 15 miles away, far out of the... more

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4 of 5 stars
ARIZONA
Apr 3, 2008

I have stayed next door at the Marriott Courtyard many times, and decided to give the Crescent at try. Date of this stay was Mar 28 - 31, 2008. This hotel has excellent freeway access to/from I-17 and is less than a mile from Metrocenter Mall. My room was fairly large by hotel room standards. King Size bed, small sofa... more

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2 of 5 stars
N Ireland
Mar 23, 2008

We stayed for one night at this hotel over Easter weekend. It was not really the standard I have experienced in other Sheraton Hotels. The gentleman at check in was very irritated with the computer and as a result was far from pleasant with us - not a great first impression. We were lacated on the club floor and the... more

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2 of 5 stars
Issaquah, WA
Feb 28, 2008
1/1 found this review helpful

I stayed here for a conference, so I did not select this hotel on my own. Nor would I have if given the choice. The rooms were adequate, although I asked for a different one after checking in so I wasn't just staring at the rooftop. My king room was plenty spacious and nicely appointed with a comfy bed, but... more

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3 of 5 stars
San Francisco, California
Nov 17, 2007
2/2 found this review helpful

I was speaking at a nearby conference site. The hotel is standard business, nice appearance in lobby and the rooms. My King bed room was smaller than most, but everything was nice. I didn't spend much time other than sleeping and doing some work in the room, but had an enjoyable overnight. The front desk was very helpful in suggesting... more

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2 of 5 stars
Nothern AZ
Nov 6, 2007
1/2 found this review helpful

We stayed a few days at the end of Oct 2007, WOW what a dive! I could have spent $10.00 per night and been at the Pointe Hilton Tapatio Cliffs Resort that is an order of magnitude nicer. The staff was very nice. The entire place is now non smoking. That is fine by me but our room stunk of... more

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3 of 5 stars
Orlando, Florida
Nov 3, 2007
3/3 found this review helpful

The hotel has a nice outward appearance and an attractive lobby. The woman who checked me in was civil but not overly friendly. She indicated I was staying two nights - and I told her it actually was one night and she didn't say anything. Then when I received my key, it had a large sticker on it saying that... more

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1 of 5 stars
Chicago, IL
Jun 8, 2007
2/3 found this review helpful

No hot water, spotty internet, generally old hotel without any attention to detail. Should not be a part of the SPG/ Starwood programs. Very disappointed. more

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2 of 5 stars
San Francisco, CA USA
Jun 8, 2007
4/4 found this review helpful

Not a bad hotel, certainly not a great hotel, maybe a decent, clean choice if the rate was right........ except for the following: first, on our stay, the pool was filthy. Lots of scum and debris floating on the surface as if no one had skimmed it for a couple days. You never see this in a first rate hotel.... more

Reviews of Sheraton Crescent Hotel

( 1-10 of 25 )
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Sheraton Crescent Hotel Address

2620 West Dunlap Avenue, Phoenix, AZ 85021