We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Crescent Hotel

Hotel website
Hotel deals
2620 West Dunlap Avenue, Phoenix, AZ 85021
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sheraton Crescent Hotel
Professional photos View all
Browse nearby
Sheraton Crescent Hotel
Write a Review

476 reviews from our community

Traveler rating
    239
    133
    56
    30
    18
See reviews for
111
60
40
210
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (476)
  • Mar-May only
    (149)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (110)
All months
Los Angeles California
Top Contributor
82 reviews 82 reviews
23 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a Starwood platinum traveler, so I stay at a lot of Sheraton hotels. My wife and I took our son and his wife and our granddaughter to Phoenix to meet my parents. There are a lot of Starwood properties in Phoenix, but this one has a low price and has a great waterslide for my granddaughter. It is... More 

Was this review helpful? Yes
Frank C, Director of Sales at Sheraton Crescent Hotel, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We hope you and your family enjoyed your stay and hope you will return this summer for our dive in movie weekends. We have made many great changes at the Sheraton Crescent Hotel and many more to come in 2015. Hope to have you back with us... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the staff at the front desk to the server at the pool ...Everyone was very pleasant , very accommodating and plain awesome! The gal at the front desk was simply delightful and the hostess at the restaurant was a joy! I came for my grandsons 1st birthday and could not have asked for a better stay.

Was this review helpful? Yes 1
Frank C, Director of Sales at Sheraton Crescent Hotel, responded to this review

Thank you for selecting the Sheraton Crescent Hotel for your Grandson's First Birthday! We love sharing in special moments and happy to hear that our staff was accommodating and able to connect with you and your family. We hope to see you again this summer where we will be having summer dive in movies and entertainment for our families. Hope... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Hotel--Mothers Day Buffet was outstanding!! Staff was very friendly, courteous and attentive--The food was fresh and very good--Salad and seafood were great as was the desert area--Roses were a great added extra

Was this review helpful? Yes
Frank C, Director of Sales at Sheraton Crescent Hotel, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We appreciate receiving feedback from our guest. We take pride in Mother's Day Brunch and our Chef does a wonderful job. I'm happy we were able to be part of your special Mother's Day. Lori More 

Prescott, Arizona
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for a conference, and this was a great venue. We had Ballrooms A B and C as well as one upstairs meeting room, and they served our needs perfectly. My hotel room was on the third floor facing east, overlooking the water slide. Note that there is no fridge or microwave, but you do have a coffee maker.... More 

Was this review helpful? Yes 1
Frank C, Director of Sales at Sheraton Crescent Hotel, responded to this review

Thank you for taking the time to write a review of Trip Advisor. It's nice to hear that you enjoyed your stay with us at the Sheraton Crescent Hotel. We have made many great changes with our recent renovations. We are in the process of adding refrigerators to several of our rooms and we do have them currently upon request.... More 

Jacksonville, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a week on business. The staff at check in was very helpful and even had a humidifier brought to my room. Being from Florida, I am not used to the dry weather. The pools were nice and there was a great outside area to meet and gather. I was disappointed in the bar and restaurant. The... More 

Was this review helpful? Yes
Frank C, Front Office Manager at Sheraton Crescent Hotel, responded to this review

Dear Protege3808, Thank you so much for taking the time out to leave your feedback. We are delighted to hear you enjoyed your stay and were please with your check in experience. The dry Arizona heat can be difficult to acclimate to and we are pleased to hear we were able to place a humidifier in your room to help... More 

Maple Valley, Washington
Top Contributor
60 reviews 60 reviews
55 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of the best choices I believe in North Phx Metro. This property is remodeled and very tastefully done. The rooms are very appealing with a nice sized TV and extremely comfortable bedding. We had a 6th floor mountain view which had a beautiful view. Below we could see the pools, water slide and tennis courts. Nice, small... More 

Was this review helpful? Yes
Frank C, Front Office Manager at Sheraton Crescent Hotel, responded to this review

Dear atarnove, Thank you for taking the time out to leave your feedback. We are delighted to hear you found our remodel to be nicely done. We are very pleased to hear that you enjoyed your mountain view room on our sixth floor, and happy to know we were able to place you in a nice quiet room and that... More 

Vancouver, Canada
Top Contributor
117 reviews 117 reviews
62 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you like your hotel experience to feel like foggy day, you'll love the Sheraton Crescent. We stayed for 8 nights during Spring Training and not once did any of the three people in our party say "that's awesome" about something or staff at the Crescent. Yes, the amenities are great; very nice pool area, newly built adult pool, water... More 

Was this review helpful? Yes 2
Frank C, Front Office Manager at Sheraton Crescent Hotel, responded to this review

Dear protravel1, Thank you for taking the time out to leave your feedback. It is imperative to our continued growth and success. We are delighted to hear you enjoyed the amenities we offer including our new pool, lighted tennis courts, squash/racquetball courts and our main pool. Hopefully you will be able to come back to the Sheraton Crescent and see... More 

College Station, Texas
1 review
1 of 5 stars Reviewed April 19, 2015

This was the worst hotel and that me and my husband has ever experienced. Upon arrival everything seemed somewhat pretty on the outside in the lobby looked really nice. But as you walk around you start to realize the true meaning and the reality of the people they actually let in. Please don't take that the wrong way but when... More 

Was this review helpful? Yes
Frank C, Front Office Manager at Sheraton Crescent Hotel, responded to this review

Dear Kelliegirl961, I was sorry to hear about the opportunities you experienced. If you have a moment to call the hotel directly I would be interested in hearing more about your stay. Best Regards, Cynthia Georgian Front Office Manager Sheraton Crescent Hotel More 

Las Vegas, Nevada
Top Contributor
319 reviews 319 reviews
112 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed April 19, 2015

I stay here for one night on business just to check it out. Check in was fast. Room was clean, WiFi works fine. Free parking. I am a Platinum member, so I can use the club lounge. It was big with lots of room and comfortable seating. The happy hour snack was not bad. Free beverage but you have to... More 

Was this review helpful? Yes
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear Tom Y, We are delighted to read your kind words and hear how much you enjoyed your stay. Our Elite SPG members are some of our most valued guests and we are happy to hear you enjoyed the accommodations. We are pleased to offer free parking, complimentary WiFi and have recently renovated the club lounge and are pleased to... More 

Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

This hotel is the best place to vacation! The property is magnificent. Basketball, tennis, 2 pools, Jacuzzi, and water slide! Didn't want to leave the premises( My family was there for 10 days). To top it all off the service was second to none. I have gone to many hotels in all price points from motel to St. Regis, this... More 

Was this review helpful? Yes 2
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear devoiryistheking, Thank you so much for taking the time out to leave your feedback. We are so pleased to hear you enjoyed your stay! It was a pleasure hosting your group and we are delighted to hear you loved our property and the amenities we offer, including our sports complex and Monsoon Mountain waterslide. We are looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (68)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (12)
Viewed
View from room (4)
Viewed
Bathroom (3)
Viewed
Pool/beach area (10)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay