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All 174 Phoenix hotels

Royal Palms Resort and Spa

5.0 of 5 Resort   |   5200 East Camelback Road, Phoenix, AZ 85018 (Camelback East)
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Royal Palms Resort and Spa
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Ranked #5 of 174 Hotels in Phoenix
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 days ago
nb147c Clinton, Washington
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884 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Clinton, Washington
Top Contributor
81 reviews 81 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just driving in the entrance of this gorgeous hotel you feel wonderful. You get greeted by very friendly parking attendants that take your bags and park your car. This is when everything went wrong... I had made my reservation around midnight so technically it wasn't for that night. I went to the front desk and was rudely greeted by Daniel,... More

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Oswego, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The first and biggest impression of this resort is how immaculate it looks. The decor and cleanliness really makes you feel like you are at a luxury resort. The only major complaint we had was that the pool is not heated. During June and July this may not be a problem, but in October where it is still hot enough... More

Was this review helpful? Yes 1
Top Contributor
73 reviews 73 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We have returned to the RP each summer for the past 10 years and have seen many changes - some for the good some not Withstanding all of this key staff hold the resorts image and reputation - Hilary Reservations director is amazing - as is Mona the concierge Mr Miller at the helm has given the resort stability and... More

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Robbinsville, New Jersey
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed for four nights in early October. The Royal Palms is a beautiful hotel in an amazing setting. We enjoyed the residential feeling and walking around discovering all of the nooks and crannies around the grounds. Even though I overheard that the resort was fully booked, we felt as if we were all alone in a... More

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife, infant daughter and I spent four days at the Royal Palms last week and left nothing short of impressed. First, the location is ideal; situated on Camelback within blocks of both the Biltmore and Old Town Scottsdale, you truly are in the middle of everything. Next, while one of the Historical Hotels of America, they've managed to upgrade... More

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sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your wonderful review! We are so pleased to read that you and your family enjoyed your stay at Royal Palms. We look forward to welcoming you back the next time you are in Arizona! More

NC
Top Contributor
55 reviews 55 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I knew nothing about this place except it popped up as one of the 'nice' places to stay in the Phoenix area. We had just returned from running the R2R2R in the Canyon and needed a place to 'humanize' again. WOW! This place is so special! The Rich history & architect/art is amazing! We lounged by the pool, drank ice... More

Was this review helpful? Yes 2
Appleton, Wisconsin
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed at the Royal Palms in March, scheduled for 5 days. When we arrived, we were told our room wasn't available because someone decided not to check out or something. They then offered to put us up for one night at the Phoenician, and refund the night we missed at the Royal Palms. As disappointed as... More

Was this review helpful? Yes 6
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Clay, We are very sorry to read your feedback about your experience in March. Please accept our sincere apologies for the way the situation was handled as this certainly does not sound like our standard operating procedures. We are currently looking into the refund with the third party site that you booked through. Thank you for your patience while we... More

Mansfield, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ended a weeklong traveling trip at the Royal Palms Resort and Spa. Three days was not enough could of easily spent the entire week. The resort was immaculate and in a convenient location. The staff went above and beyond to make our stay pleasant. The Casita was larger and homeier than the pictures depicted. The patio was private and beautiful... More

Was this review helpful? Yes 2
West Linn, Oregon, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed one night at this hotel on our way back to Portland. It was terrific. We arrived from the Sedona area at 1 pm, requested a room upgrade for a moderate fee, and were checked in right away. The bell staff took care of our bags as soon as we drove up, too. I noticed that... More

Was this review helpful? Yes 1
Bethel, Maine
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the moment we arrived we were greeted with friendly employees. The rooms and restaurants were exceptional. Everyone there greets you and are professional. This was a great vacation spot and everyone wanted to ensure we had a wonderful stay.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Camelback mountain(8)
  • Pool area(7)
  • Grounds were beautiful(4)
  • Great Place(3)
  • Top notch(3)

Additional Information about Royal Palms Resort and Spa

Address: 5200 East Camelback Road, Phoenix, AZ 85018
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Palms Resort and Spa 5*
Number of rooms: 119
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort

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