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All 174 Phoenix hotels

Royal Palms Resort and Spa

5.0 of 5 Resort   |   5200 East Camelback Road, Phoenix, AZ 85018 (Camelback East)
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Ranked #4 of 174 hotels in Phoenix
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
palcol uk
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832 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Beautiful location within hotel grounds, building and views. We stayed 2 nights. On a main road. However, over priced and rooms could be better maintained for what we are spending on the trip. We chose a Cassias Room, with a fireplace. It was 109f so didn't need it. There was big gaps under door so lots of creepy crawlies coming... More

Was this review helpful? Yes 1
Top Contributor
160 reviews 160 reviews
59 hotel reviews
283 helpful votes 283 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Royal Palms is a beautiful property and makes you feel like you are in a tropical setting instead of the Arizona desert. Upon arrival the valet and bell service was extremely accommodating. Our bellman was probably the best we have ever had, so after hauling our luggage in the summer heat, we felt obligated to tip. If this was... More

Was this review helpful? Yes 3
Auckland, New Zealand
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked a 2-night deal in the Alvadora suite which was roomy, clean and spacious. The layout is a bit odd with the bathroom in the middle but it works. Nice balcony also. Food at the bar was awesome and bar staff excellent. Actually staff everywhere were great including the guy who ran around in the pouring monsoon rain offering towels... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I just spent our two year anniversary at the royal palms, in one of the Valencia casita. The rooms were beautiful, and the surrounding gardens are very pretty. The food was expectional, and the service from all areas (spa, room service, front desk, valet, and pool side) was excellent as well. We would definitely stay here again,... More

Was this review helpful? Yes 1
Thousand Oaks, California
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First class service all the way. We enjoyed our experience at the Royal Palms Resort. We had an issue with the WiFi in room 109. The front office staff attempted to remedy the issue but were unable to due to the router location. Love the no-tipping environment which made digging for the wallet non existent. The fitness equipment was top... More

Was this review helpful? Yes 1
Tempe, Arizona
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The casita was dated and had a discarded patio ottoman and buckets stored outside the back of the casita. The grounds didn't appear as well groomed as in year's past. The pool tile is cracking and in need of repair. Overall the property is looking tired and in need of maintenance and an update. The iron bed was squeaky and... More

Was this review helpful? Yes 3
Scottsdale, Arizona
Top Contributor
151 reviews 151 reviews
38 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed 1 week ago

Summer in Phoenix Metro is great because of the dirt cheap hotel and resort prices. We were on our second staycay of this summer and this weekend spent two nights at The Royal Palms. Never had stayed there before. The first think I can say is how amazingly friendly and talkative that the bell/valet staff are. Each time we interacted... More

Was this review helpful? Yes 2
Augusta, Maine
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is beyond beautiful! The staff are top notch --- anything you need they are happy to assist. My room was spacious and relaxing! I traveled for business and could not ask for a better stay and conference location.

Was this review helpful? Yes 1
Carpinteria, California
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Okay, you Trippers, you have misled me. This place was okay, but not more than that. Hotel: Pros: The valet/bus boys were SO friendly and accommodating-always smiling, upbeat and ready with a cold bottle of water as your left for your summer excursion in Phx. Jenna the customer service manager is over-the-top customer service oriented, she was SO helpful! The... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A few years ago, while on a business trip, we were "bumped" into this hotel from one up the road. We could never have been so lucky... My husband and I go back every year now; it is our favorite place to go. The property tells it's own great story, is at the base of Camelback Mountain, the staff are... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Camelback mountain(8)
  • Pool area(7)
  • Grounds were beautiful(4)
  • Top notch(3)
  • Great Place(3)

Additional Information about Royal Palms Resort and Spa

Address: 5200 East Camelback Road, Phoenix, AZ 85018
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Royal Palms Resort and Spa 5*
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort

532 photos of this hotel

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Pool/beach area (25)
View from room (33)
Hotel & grounds (151)
Bathroom (21)
Room/suite (76)
Dining (12)
Other (172)

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Hotel & grounds (14)
Pool/beach area (4)
Room/suite (8)
View from room (2)
Dining (2)
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Other (12)


Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Phoenix #1 Romantic Hotel in Phoenix #1 Spa Hotel in Phoenix #1 Top resorts Hotel in Phoenix #2 Business Hotel in Phoenix #8 Family Hotel in Phoenix #9 Green Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
A Manor of Taste, Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination. ... more   less 
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