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All 174 Phoenix hotels

Royal Palms Resort and Spa

5.0 of 5 Resort   |   5200 East Camelback Road, Phoenix, AZ 85018 (Camelback East)
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92%
Ranked #4 of 174 hotels in Phoenix
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Laney46 Birmingham, Alabama
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834 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Birmingham, Alabama
Contributor
14 reviews 14 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I visited during the summer and will return to his Resort for many years to come. The service was unbelievable. We rented a cabana by the pool for several days and it was well worth it. The guys who got your drinks, food, etc were very friendly and took note of things I liked. We left the... More

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Dallas, Texas
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We just returned from another fabulous stay at the Royal Palms in the middle of July. We could not have been more happy. Hate the heat. The pool area was great and the service of killer Piña Colidas was hard to beat. The summer heat drives the room prices way down to the point that you feel like you are... More

Was this review helpful? Yes 2
Mesa
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Romantic, Romantic, Romantic! A truly 5 star experience. The designer casita overlooking the Arcadia Garden was wonderful. Great king size bed, wonderful private patio front and back, a separate walk-in shower – amazing, and separate tub. The grounds are magnificent. The architectural design is Mediterranean/Spanish and is stunning. Walking through the grounds one feels as if this is your private... More

Was this review helpful? Yes 1
uk
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful location within hotel grounds, building and views. We stayed 2 nights. On a main road. However, over priced and rooms could be better maintained for what we are spending on the trip. We chose a Cassias Room, with a fireplace. It was 109f so didn't need it. There was big gaps under door so lots of creepy crawlies coming... More

Was this review helpful? Yes 1
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

We are so sorry to read your review. Thank you for highlighting our valet and front desk staff members. The next time you visit, we recommend enjoying a room in the Montavista building with Camelback Mountain views as we know you will be comfortable there. Please contact the Manager on Duty when planning your next stay and we will be... More

Top Contributor
160 reviews 160 reviews
59 hotel reviews
283 helpful votes 283 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Royal Palms is a beautiful property and makes you feel like you are in a tropical setting instead of the Arizona desert. Upon arrival the valet and bell service was extremely accommodating. Our bellman was probably the best we have ever had, so after hauling our luggage in the summer heat, we felt obligated to tip. If this was... More

Was this review helpful? Yes 3
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your review. Our resort fee does include all gratuities for the valet and bellman so we apologize if you felt obligated to tip on top of this. Please know this has already been addressed to avoid recurrence in the future. Also, we have already made improvements to the pool area which you will notice on your next... More

Auckland, New Zealand
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a 2-night deal in the Alvadora suite which was roomy, clean and spacious. The layout is a bit odd with the bathroom in the middle but it works. Nice balcony also. Food at the bar was awesome and bar staff excellent. Actually staff everywhere were great including the guy who ran around in the pouring monsoon rain offering towels... More

Was this review helpful? Yes 2
Phoenix
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I just spent our two year anniversary at the royal palms, in one of the Valencia casita. The rooms were beautiful, and the surrounding gardens are very pretty. The food was expectional, and the service from all areas (spa, room service, front desk, valet, and pool side) was excellent as well. We would definitely stay here again,... More

Was this review helpful? Yes 1
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

We are thrilled to read about your "staycation" to Royal Palms! Your amazing comments about our guestrooms, property landscaping, dining options and spa facilities are very much appreciated. We look forward to welcoming you back soon! More

Thousand Oaks, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First class service all the way. We enjoyed our experience at the Royal Palms Resort. We had an issue with the WiFi in room 109. The front office staff attempted to remedy the issue but were unable to due to the router location. Love the no-tipping environment which made digging for the wallet non existent. The fitness equipment was top... More

Was this review helpful? Yes 2
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your glowing review! We appreciate your kind comments about dining in T.Cook's and the great location of the property. We are also very happy that you enjoyed the complimentary yoga class with Christy! We look forward to seeing you again the next time you visit Arizona. More

Tempe, Arizona
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The casita was dated and had a discarded patio ottoman and buckets stored outside the back of the casita. The grounds didn't appear as well groomed as in year's past. The pool tile is cracking and in need of repair. Overall the property is looking tired and in need of maintenance and an update. The iron bed was squeaky and... More

Was this review helpful? Yes 3
sescobedo, Manager at Royal Palms Resort and Spa, responded to this review

Please accept our sincere apologies for the experience you had at Royal Palms. We have addressed your invaluable comments with our management team and already have made improvements. We look forward to welcoming you back and providing you with an exceptional visit! More

Scottsdale, Arizona
Top Contributor
153 reviews 153 reviews
38 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Summer in Phoenix Metro is great because of the dirt cheap hotel and resort prices. We were on our second staycay of this summer and this weekend spent two nights at The Royal Palms. Never had stayed there before. The first think I can say is how amazingly friendly and talkative that the bell/valet staff are. Each time we interacted... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Camelback mountain(8)
  • Pool area(7)
  • Grounds were beautiful(4)
  • Top notch(3)
  • Great Place(3)

Additional Information about Royal Palms Resort and Spa

Address: 5200 East Camelback Road, Phoenix, AZ 85018
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Royal Palms Resort and Spa 5*
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Phoenix #1 Luxury Hotel in Phoenix #2 Business Hotel in Phoenix #3 Romantic Hotel in Phoenix #4 Top resorts Hotel in Phoenix #7 Family Hotel in Phoenix #9 Green Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
A Manor of Taste, Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination. ... more   less 
Number of rooms
119

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