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Royal Palms Resort and Spa

#4 of 175 Hotels in Phoenix
Certificate of Excellence
GreenLeadersBronze level
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5200 East Camelback Road, Phoenix, AZ 85018
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1 room 1 guest
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Royal Palms Resort and Spa
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1,025 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tucson, Arizona
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The best parts of this hotel are it's quiet, the staff is friendly with good customer service, and the hotel is close to healthy restaurants and AJ's Grocery, and the Fashion Square Mall is five minutes east of the resort. The reality of our stay is we had to have a less than $20 adjustment made to our final bill.... More 

Was this review helpful? Yes
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your review and your kind comments about our attentive staff and ideal location. We apologize for the challenges you experienced but are happy to hear that our staff was able to rectify the situation. We look forward to welcoming you back the next time you are in Phoenix! More 

Dallas, TX
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We came to Phoenix in August to see friends and because we could stay at Royal Palms. We have stayed here before and it is a favorite. We love the hotel and resort. The service is outstanding. Really like the no tip policy. We had massages and my wife had a facial at the spa. We worked out. Dined at... More 

Was this review helpful? Yes
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Wow - thank you for your 5 star review! We are thrilled to read about your experience at Royal Palms and look forward to pampering you again soon! More 

Phoenix, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

The service at The Royal Palms resort is impeccable. My casita was in a garden setting and very well appointed. The atmosphere was so calm and relaxing I didn't even here birds chirping. I would highly recommend this resort.

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Hamilton, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Service was fantastic from everyone but 2 staff in particular are in sync with your needs at the pool, right down to moving the umbrellas! Kudos to Brandon and Rob. Food is awesome everywhere, and try their Bloody Mary which is actually a meal in a glass!

Was this review helpful? Yes 1
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your amazing comments about our staff, especially Brandon and Robert! We hope to see you again soon the next time you are in the US! More 

Scottsdale, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I had been wanting to stay here since moving to the Valley. I finally got the chance and was disappointed. The rooms are standard, and there was mold near the bathroom fixtures and in the shower. We did get a suite as an upgrade, so while there was a lot of space, I have stayed at many nicer lower-priced hotels.... More 

Was this review helpful? Yes 1
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Please accept our sincere apologies for the experience you had. We strive to provide all of our guests with an exceptional visit and deeply regret that you were disappointed with your room and meals. We would appreciate the opportunity to make this right for you and invite you to contact a manager on duty to discuss further. Thank you and... More 

Suffield, Connecticut
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spend 2 nights at the Royal Palms Resort and Spa and absolutely loved it. It is an AMAZING value. Our room was lovely with a wonderful soaking tub. We walked to dinner and breakfast each day to the on-site restaurant T Cooks which was wonderful. The spa has some beautiful treatment rooms and some with an outdoor shower... More 

Was this review helpful? Yes 3
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your wonderful review of Royal Palms! We truly appreciate your kind comments about our staff, guestrooms, dining and spa. We also agree a trip to Sedona is necessary when visiting Arizona. We look forward to welcoming you back again soon! More 

Overland Park, Kansas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife & I recently stayed here for a weekend babymoon. She enjoyed everything - flowers in the room, prenatal massage, the pool. Room service from T. Cooks was excellent. The food at the pool wasn't the greatest & the rooms could use a little updating. Other that, everything was great.

Was this review helpful? Yes 1
Walnut Creek, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Phoenix may be hot in the summer but it's always refreshingly cool under the misters at the pool at the Royal Palms. The rooms are remarkably cheaper during the summer and we got upgraded to a Valencia suite which was a tremendous room with a huge comfy bed, a working fireplace and a private patio overlooking a beautiful courtyard fountain.... More 

Was this review helpful? Yes 3
San Diego, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place for a get-away weekend. We had five of us meet to celebrate birthdays and had a great time. We had two separate rooms; one with a king bed and a pull-out bed which was very comfortable. We used this room as our "happy hour" meeting place! The overall resort was such a nice place. The... More 

Was this review helpful? Yes 2
sescobedo, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your wonderful review of Royal Palms! We are so happy to hear that you enjoyed your birthday celebration with your girlfriends. We look forward to seeing you all next year for your annual getaway at Royal Palms! More 

Tacoma, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful, relaxing and enjoyable 3 night stay. Great value for the money. Staff very accommodating. Any minor issues dealt with promptly. We stayed in the main building but discovered there were private "huts" or apartments, bet those were awesome, too, Would love to come back and would recommend to anybody.

Was this review helpful? Yes 1
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