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Residence Inn Phoenix

#23 of 175 Hotels in Phoenix
Certificate of Excellence
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8242 N Black Canyon Freeway, Phoenix, AZ 85051
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207 Reviews from our TripAdvisor Community

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Traveler rating
    108
    49
    33
    9
    8
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75
32
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Flagstaff, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very clean, with great rooms. The staff was friendly and helpful and the breakfast was great with a nice selection. Had fun in the pool, and they had a basketball court as well. I would certainly stay here again.

Was this review helpful? Yes
Toronto, Ontario, Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and son and I were down in Phoenix for business/pleasure trip near the beginning of July for a week. We chose this hotel because of its proximity to my wife's work. Check in was very easy as not a busy hotel in the summer. Staff were friendly and helpful. We received the room we requested in the area... More 

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Seattle, Washington
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The unit was a bit old. We stayed inside a penthouse suite with 2 bathrooms. It was really nice to have 2 bathrooms. The breakfast was good, lots of options. Front desk was friendly. We didn't get to try the pool, but it looked nice. AC worked great. Our children rated the hotel 9/10 fat unicorns. I assume they liked... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel!!. Front desk staff is very friendly and welcoming - thanks Manuel, Julie and Nico!. Breakfast area is spacious and one of the best I have experienced. Hotel was very clean as well as the room thanks to Elena in housekeeping, she was very nice and attentive. I would most definitely stay here again!!!.

Was this review helpful? Yes
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dera Julieta, We are happy to know you enjoyed your stay with us, specially breakfast. I will make sure my associates are aware of the great review you gave them, and we hope to see you back on your next visit to Phoenix. Regards, Nick Valenzuela More 

El Paso, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have been traveling to the Phoenix area for years and have stayed in many hotels. However, one thing that I can say that has made this one stand out was how clean it is and most of all the service the staff offered. Julie at the front desk was very helpful, Manuel as well at the evening guest mingle... More 

Was this review helpful? Yes
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Mr. Reimers, Thank you for the awesome review you gave my team. We are glad you enjoyed your stay with us, and I know I will see you back soon. Again thank you on behave of my awesome team. Best Regards, Nick Valenzuela More 

Hobbs, NM
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location for attending the baseball games in Surprize. Property was a little dated. Had problems with room reservation but the staff solved the issue satisfactorily The rest of the facilities were good. Good value for locations, and cost. Front desk person was very nice and helpful. I will recommend the property.

Was this review helpful? Yes
Nick V, General Manager at Residence Inn Phoenix, responded to this review

I am glad you like our property, and you enjoyed the games. We would like to see you back in the future when ever you came back to Phoenix. Regards, Nick Valenzuela More 

Chicago, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I love this hotel and the friendly staff. I really enjoyed how friendly Starla was during "The Mix". I got free beer and food and relaxed. She made me feel at home and treated me like family! Must See

Was this review helpful? Yes
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Brandon, I am glad you enjoyed your stay with us, and had a chance to experience The Mix. Starla was very happy she got mention on yor survey. We hope to see you back soon, and again thank you for choosing our property. Regards, Nick Valenzuela More 

Minneapolis
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am in this area for work on average 2-3 times per year and this is my first stay at this Residence Inn and not my last. I loved the larger than normal room size, especially since my stays are usually the full week. Even though I really didn't use the kitchen for cooking, it was just nice to have... More 

Was this review helpful? Yes 1
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear jworm, I am very happy that you stayed with us on your previuos visit to Phoenix, happy to know you like our social and the pool. We will be waiting for you on your next visit to Phoenix. Best Regards, Nick Valenzuela More 

Columbus, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Something's different -- and better -- in the kitchen staff at this Marriott: Tuesday evening the mixer featured Caesar salad, cubes of melon, grilled Italian sausages with rolls, marinara sauce, sauteed peppers and onions, beer, wine, and soda. All at no additional cost. A very nice offering after a long day of travel. Wednesday morning a hearty breakfast: scrambled eggs... More 

Was this review helpful? Yes 1
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Robert, We are happy you had a chance to experince The Mix, and our breakfast. We thyank you for choosing our property for your stay, and would like to see you back on your next trip to Phoenix. Regards, Nick Valenzuela More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

In town for some work near 43 and Camelback I choose to try this location. Was hesitant at first considering it was in an older location, where I normally stay further north on I-17. What a pleasant surprise, it's like "Cheers" in a hotel..........great place. Everyone, and I mean everyone is super nice and friendly. Then I get to Starla,... More 

Was this review helpful? Yes 1
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Darrell, I am glad to know you enjoyed our hotel and The Mix, and you are right, Starla is a very nice person. I will see you soon as you said you will come back home. Best Regards, Nick Valenzuela More 

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