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Residence Inn Phoenix

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8242 N Black Canyon Freeway, Phoenix, AZ 85051
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Residence Inn Phoenix
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251 Reviews from our TripAdvisor Community

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Spokane, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Clean room. They had a problem with their key machine, so staff had to let us in our room each time we left, but they were very helpful and cheerful about it. Nice morning breakfast and easy check in and out.

Helpful?
Thank Linda K
Fairfax, Virginia
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there for a business trip so we were out of town most of the day. We had one of the large two bedroom suites and it was very nice. There's a fitness room in the hotel right across the veranda. That was fine. Breakfast and the managers reception were nice touches. I would give it five stars except for... More 

Helpful?
Thank BenGlassLaw
Chihuahua, Mexico
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent my weekend at the Residence Inn in Phoenix and as always ... it is a great hotel!! The pool really clean, the gardens and surrounding area as if it were never leaves falling from the trees. It was a really cold day and they had hot, fresh coffee during all day. The staff was very helpful with the... More 

Helpful?
Thank MARGA P
El Paso, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have gone back to this same hotel because from the very beginning I have felt as if i am at home. Everyone is so kind, and happy, they made me feel so comfortable. I loved the fact that everything from the pool, the food and even the paths connecting the rooms to the main building were exceptionally clean. Everything... More 

Helpful?
Thank Frances Aimee P
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We once again had the pleasure of staying at the Residence Inn on Black Canyon Freeway. We had some friends that were in town and booked them at this property after our great experience last time. The staff is all very friendly, the rooms are clean and comfy, and the rest of the property is very nicely kept! We stayed... More 

Helpful?
Thank SamanthaCasey
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Samantha, Thank you for the great review you gave my team and property, we hope to see you back, and thank you very much for recommending our hotel. Regards, Nick Valenzuela More 

Columbia, South Carolina
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this venue for our family of 4. Pros: It was spacious for all 4 of us to stay in one unit. Two bathrooms Full kitchen Decent breakfast served Cons:Internet NEVER worked. Was extremely frustrating. TV in upstairs loft would sometimes work and sometimes not. Not the cleanest place. (Saw hair on the back of the bathroom door upon... More 

Helpful?
Thank Collegemom2012
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Collegemom2012, We thank you for staying with us on your previous visit to Phoenix, we apologize for the inconvenience you had with us. Thank you for taking the time to fill out the review and we are working on the items we did not fulfill to your expectations. Regards, Nick Valenzuela More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I want to thank the staff and especially the front desk staff for accommodating me so well. I reserved this hotel site a few days before I got here, I was a little skeptical with the reviews I had read. I don't doubt that these things took place especially with pictures as proof.when I arrived the front desk staff is... More 

Helpful?
Thank CandysKitchen
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear CandysKitchen, First of all apologize for any inconvenience you had, and second I am glad we fixed them to your satisfaction. We are happy to know you enjoyed the room and you had time to relax. We would like to see you back soon. Regards, Nick Valenzuela More 

Dallas, Texas
Level Contributor
70 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived on a cool desert night and settled in for the evening. Bed was really soft and comfortable. The layout of the room is user friendly and spacious feeling. We enjoyed our complimentary hot breakfast of scrambled eggs and potatoes.

Helpful?
Thank Michael G
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Michael, we are glad you enjoyed our great breakfast, and comfortable bed. WE hope to see you back with us on your next visit to Phoenix, again thank you for taking the time to fill up the review for our property. Regards, Nick Valenzuela More 

Phoenix, Arizona
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 months and i thoroughly enjoyed my stay here. Staff are very courteous and kind especially Julie, Stephan, Rio and Emily. Rooms were maintained at the best. Special mention to "Yesica" at front desk. She was very helpful and made sure that all my requests has been taken care. Good memorable experience at Phoenix

Helpful?
Thank Muthukumaran R
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Muthukumaran, We are happy to know you enjoyed your stay with us, and would definitely like to see you back at our hotel on your next visit to Phoenix. Best Regards, Nick Valenzuela More 

La Mirada, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Came for an NFL football game. Our family of 5 (3 adult children) had a suite and stayed Saturday, Sunday (game day), and departed Monday. Room, kitchen, two restrooms and all accommodations were like-new and perfect for our family. The free morning buffet was the best I have had from this chain--and I have been to many across the country.... More 

Helpful?
Thank Rick C
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Rick, Thank you for staying with us on your previous stay in Phoenix, we appreciate you choosing our property even though you are a Seahawk fan we still like. Come back and visit again, Nick Valenzuela More 

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