We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Phoenix

3.0 of 5 8242 N Black Canyon Freeway, Phoenix, AZ 85051
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Phoenix
Professional photos View all
Browse nearby
Residence Inn Phoenix
Residence Inn Phoenix
Residence Inn Phoenix
Write a Review

150 reviews from our community

Traveler rating
    70
    35
    31
    9
    5
See reviews for
51
25
11
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (37)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (63)
All months
Utrecht, The Netherlands
Top Contributor
136 reviews 136 reviews
42 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars NEW

This Residence Inn was possibly the cleanest hotel suite we've ever stayed in - beautiful housekeeping job. We checked in after dark, and immediately experienced a few problems - all minor if you planned to stay for a few days, but annoying for an overnight trip where we just wanted to heat some food, prepare morning coffee, shower, and go... More 

Was this review helpful? Yes
Colorado Springs, Colorado
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Thru a Southwestern package, we stayed at this hotel. The first room we were assigned was very noisy, keys did not work for us and generally felt unsafe. Management offered to change and the rest was great. The new room was quiet and things worked. They then made sure we were doing ok. Kudos to them. Breakfast was very good... More 

Was this review helpful? Yes
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 4 days ago NEW

Food was great. Housekeeping was very polite and does a great job cleaning. Staff was very accommodating to our needs. Starla was very helpful in helping us find attractions and making sure we were having a good time. WIFI needs serious improvement.

Was this review helpful? Yes
Tucson, Arizona
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is a different hotel, they call it generation one. my kids really enjoy a playground located in this located at this property, never seeing it at a regular hotel, breakfast is great, eggs, bacon, waffles, everything. Liz in breakfast and Julie front desk offer the best service I had experience lately. I had some wine over by a fire... More 

Was this review helpful? Yes
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Miss Rhomero, I am glad you enjoyed our property, my team and I appreciate your revew on trip advisor. We hope to see you back soon on your next visit to beutifull Phoenix. Regards, Nick Valenzuela More 

Montfort, Wisconsin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Residence Inn, Phoenix for 14 days. It was a wonderful, clean place that exceeded our expectations. The staff was topnotch. They were courteous, friendly, and went out of their way to make sure we enjoyed our stay. Any questions we had were answered, and they gave us tips on where to go to eat, etc. It... More 

Was this review helpful? Yes 2
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Sharon, Thank you for staying with us on your last visit to Phoenix, we hope to see you back soon. Best Regards, Nick Valenzuela More 

Flagstaff, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful property and the costumer service was excellent. They also had a very nice pool and the hotel was very close to Bobby Q's a delightful restaurant to enjoy a good dinner. The maintenance personnel and the servers were very helpful and attentive. The manager Nicholas Valenzuela went out of his way to make sure that our stay was more... More 

Was this review helpful? Yes 1
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Miss Coraima, Thank you for your feedback on Trip Advisor and for staying with us. We hope to have you back with us in the future. Thank you again for your review on Trip Advisor and best regards. Nick Valenzuela More 

Portland, Oregon
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel and staff were nice, however, the area of town was not the best. There were a few homeless people in the parking lot next door to the hotel, and it was definitely in an older part of Phoenix. That being said, nothing was stolen or broken into, and the hotel itself was clean. The breakfast was as advertised.... More 

Was this review helpful? Yes
Nick V, General Manager at Residence Inn Phoenix, responded to this review

First of all thank you for staying with us, we are glad you enjoyed your stay. We hope to see you back at our property some day, and if you have any questions please feel free to contact us. Regards, Nick Valenzuela More 

Denver, Colorado
Top Contributor
61 reviews 61 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

We used points to stay here during Superbowl weekend and thought it was great. The hotel is very clean and easily accessible to Phoenix. It is close to a mall with tons of restaurants. We walked both days to eat. It took about 15 minutes each way walking but cabs were available as well for shorter times. We had a... More 

Was this review helpful? Yes
Nick V, General Manager at Residence Inn Phoenix, responded to this review

First of all I want to thank you for being a guest at our hotel on your last visit to phoenix. We want you to know we appreciate your business and hope to continue serving you on your next visit to Phoenix. Best Regards, Nick Valenzuela More 

Lehi, Utah
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When we checked in the staff was very helpful! Rio was the agent that helped us and he was very concerned that they hadn't met all my requests in my Marriott profile (high floor, feather free, etc.) I laughed because the hotel is only two stories so a "high floor" in this case was not that big of a deal.... More 

Was this review helpful? Yes 1
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Valued Guest, thank you for being a valued guest at our hotel. We want you to know we appreciate your business and hope to continue serving you on your next visit to Phoenix. Thank you, Nick Valenzuela More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for nearly a week, and we were impressed every day by the friendliness of the staff at meals and by the cleanliness of the room. Even when we reported that one light bulb had burnt out, they were on the problem immediately! Sure the neighborhood looked a little sketchy, but we never felt there was... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Phoenix? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Phoenix

Address: 8242 N Black Canyon Freeway, Phoenix, AZ 85051
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Phoenix 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Marriott, Despegar.com, Priceline, Hotwire, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Residence Inn Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Phoenix Hotel Phoenix
Phoenix Residence Inn
Hotel Style:
#35 Family Hotel in Phoenix
#36 Business Hotel in Phoenix

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Room/suite (3)
Viewed
Family/play areas (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay