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All 174 Phoenix hotels

Residence Inn Phoenix

3.0 of 5 Motel   |   8242 N Black Canyon Freeway, Phoenix, AZ 85051 (North Mountain)
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Ranked #77 of 174 Hotels in Phoenix
A recent review
5 of 5 stars reviewed 1 week ago
Renee C Albuquerque, New Mexico, United States
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103 reviews from our community

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    3
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39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albuquerque, New Mexico, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband, my daughter and I where in Phoenix for a softball tournament the team stayed here this has been our second time staying here we loved it in April 2014 so we stayed again. The only complaint I had was our room smelled of wet carpet. We left for the first softball game but when we returned my husband... More

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Flagstaff, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Making the reservation was easy, the room was great very spacious and in excellent condition no problems with anything. Breakfast was included which is great. The staff was nice and very helpful. Need I say more !!!

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El Paso, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved the pool, it was very clean and in a perfectly balanced chlorine system. Wi-fi is fast and efficient. The breakfast was delicious, always well supplied, with the best quality of food, everything was done to perfection, from the temperature, to cleanliness, and attention. The staff was very friendly. The rooms itself were marvelous, the sheets and towels were... More

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Chihuahua, Mexico
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I loved the way all the employees attended us. They were very courteous and kind. I wanted a coffee during the evening and they prepared a jug of freshly brewed coffe, they have really clean rooms, and the best environment if you want to have a glass of wine. We will go back to Phoenix for thanksgiving and this is... More

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West Jordan
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just completed a stay at this property. We had a suite which occupied up to 6 people. It was excellent. Breakfast was included and it was a full hot breakfast. They even went grocery shopping for us and we were able to cook a dinner in our room. This service was no extra charge. The staff was very kind... More

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Decatur, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I checked in on the 25th of October very early before schedule arival time, the beautiful receptionist working that afternoon Ms. Emily was glad to hlep me get situated even though I was 1.5 hours early. She got me a room in half an hour, I was more thank greatfull for that. The house keeprs work tirelessly hard, everyday my... More

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San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here quite a few times and appreciate the friendly helpful staff and the nice lobby. If you are a drive in drive out visitor then the locality is fine and it has a good restaurant nearby. The rooms are a disappointment as they are quite jaded and mine recently had bed bugs which I reported.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2014

We stayed 8 nights at this hotel. The staff was great and Julie the sales manager was fantastic! Unfortunately, the hotel has many many maintenance issues. The laundry was without AC, our room had many areas that require repairs. The cleanliness of the hotel was below average. A great option for the value but if you have a bit more... More

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Jaime G, General Manager at Residence Inn Phoenix, responded to this review

Dear Joel V, I really appreciate you taking the time to write about your experience at our property. I apologize that we did not meet your expectations on this visit. Please know that I am taking the steps necessary to correct all the issues you had wtih this last stay and that the A/C unit in our laundry facility is... More

Lake Forest, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 14, 2014

This is my third stay at the Residence Inn (Black Canyon) in Phoenix. The hotel is conveniently located, and value-priced for a Residence Inn. If you not familiar with the area, however, it can be a challenge to find. I received two emails from the hotel prior to my arrival, which I really liked. I reserved a 2-bedroom suite, not... More

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San Diego, California
Top Contributor
115 reviews 115 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 2, 2014

Clean, quiet rooms, comfortable. Good prices. Efficient staff. Pet friendly - they do charge cleaning fee (they call it a deposit, but it's a fee really). Good a/c. Tiny play area on site for tots. Right off the highway. Stayed 1 night.

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Additional Information about Residence Inn Phoenix

Address: 8242 N Black Canyon Freeway, Phoenix, AZ 85051
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Phoenix 3*
Number of rooms: 168
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Also Known As:
Residence Inn Phoenix Hotel Phoenix
Phoenix Residence Inn

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