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All 174 Phoenix hotels

Howard Johnson Phoenix Airport/Downtown Area

2.0 of 5 Motel   |   4120 E. Van Buren, Phoenix, AZ 85008
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Ranked #112 of 174 hotels in Phoenix
A recent review
4 of 5 stars reviewed 1 week ago
Laura M Romeoville, Illinois
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  • Reviews (143)
  • Photos (38)
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  • Room tips (16)
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143 people have reviewed this hotel

Traveler rating
    21
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    32
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    35
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47
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Romeoville, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Overall, we were pleased with the accomodations provided; the rooms were clean, there was good water pressure, and the mattress was comfortable. The only negative about the room would be regarding the overstuffed pillows; they seemed to put my neck at an uncomfortable angle. The staff was very friendly and helpful by helping us find our way around town, helping... More

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New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Although the room appeared to be clean, dead and dying roaches were present. The room was attractive and bed linens were clean. Towels were rather rough. I would have given a very favorable rating had it not been for the bugs. Breakfast was okay with fruit, pastries, cereal, and waffle choices.

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hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

We apologize for any inconvenience. All rooms are fumigated for bugs once a month to ensure no bugs are present. Had our staff known of such incident we would have switched rooms for guest and checked the room for any bugs. We appreciate your feedback. Thank you for your time and we hope to see you again. More

Phoenix
1 review
1 of 5 stars Reviewed June 9, 2014

Between the semi sounding airconditioning, cockroach, filth, meager undesirable breakfast it did not meet expectations.

Review collected in partnership with Howard Johnson

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hojophoenix, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

The room was small but was not dirty by any means. There were no complaints reported to staff during stay. The breakfast is continental and is explained to guest that there is a make your waffle area eng. muffin, wheat and white bread for toast bagels three kinds of cereal, mini muffins and coffee, milk, and juice. More

Sierra Vista, Arizona
Top Contributor
66 reviews 66 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 25, 2014

We did not stay here but used the park and fly option. Yes, we saved $$ on parking but we did NOT receive a reserved parking space and paid to park in a open area to the public. It left us concerned about the safety of our vehicle and the staff seemed unconcerned. We will not park there again. Why... More

Was this review helpful? Yes 1
821sandy, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

When you picked up your car, it was safe, right? The parking space was on our property, and we keep a watchful eye on all our parked cars. Thank you for your concern. More

Prescott Valley, Arizona
Top Contributor
59 reviews 59 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 8, 2014

No complaints about the room. It was clean, quiet and the bed was comfortable. The only reason I did not rate it higher was due to the check in. I made my reservation through Kayak and it was for the park and stay option. The girl at the desk said her reservation only showed the hotel stay and that I... More

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
821sandy, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

Only Howard Johnson website has the park and fly package and guest did not have a park and fly package through kayak this why guest was asked to pay for parking. More

Hampton, Virginia
1 review
4 of 5 stars Reviewed May 7, 2014

I was not expecting much but found the hotel if fine. Good things: Served breakfast at 4 am. I am from eastern shore and was really happy to hear that they started to serve breakfast at 4. am. Reception service fine. Asked the reception to arrange for a taxi and got within 10 min. Bad things: The rooms were little... More

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821sandy, Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

Thank you for your feedback and we do hope to see you again in the future. More

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Additional Information about Howard Johnson Phoenix Airport/Downtown Area

Address: 4120 E. Van Buren, Phoenix, AZ 85008
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Phoenix Airport/Downtown Area 2*
Reservation Options:
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Also Known As:
Howard Johnson Airport Downtown Hotel Phoenix
Ramada Hotel Phoenix
Ramada Motel Phoenix

38 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#112 Top resorts Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
The Howard Johnson Airport Downtown offers free 24 hour shuttle service to and from Sky Harbor International Airport, free 24h. shuttle to from Airport. which is less than a mile away, and is located three miles from downtown Phoenix, Tempe and Scottsdale. For your pleasure, there is an outdoor pool with relaxing lounge area. Guests can enjoy a complimentary Deluxe Continental Breakfast from 4:00am until 9.00am. Our wonderful breakfast consists of "Make Your Own Waffles", 3 types of Kellogg Cereal, 2 types of Minute Maid Juices, fresh fruit, Maxwell House fresh coffee, & much more......The hotel Business Center has fax and copy capabilities as well as a computer and printer, and complimentary wireless high speed internet. The hotel offers ice and vending machines, free parking, free 1-800 calls. ... more   less 
Number of rooms
47

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