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All 176 Phoenix hotels

Howard Johnson Phoenix Airport/Downtown Area

2.0 of 5 Motel   |   4120 E. Van Buren, Phoenix, AZ 85008
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Howard Johnson Phoenix Airport/Downtown Area

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Ranked #111 of 176 hotels in Phoenix
A recent review
3 of 5 stars reviewed 2 days ago
Thrasher R Arizona City
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135 people have reviewed this hotel

Traveler rating
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    31
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    33
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42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Limerick, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It was close to the airport, which was important when arriving so late in the day. Other than that we have nothing nice to say. The room was extremely small, run down atmosphere, sheets not clean, and the breakfast facility below par. very disappointing for our first night in Arizona.

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hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

The room in which guest was assigned was small but still spacious it was shown to guest first and after guest agreed to the room as then assigned to the room. We strife to make each guest comfortable and in doing so always welcome the guest to let us know if he or she is not comfortable. More

Prospect
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Most any property would be better than this. Without any elevators, Lugging suitcases up the flights of stairs was a killer

Review collected in partnership with Howard Johnson

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hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

We apologize about your experience during your stay. We do offer help with guests' luggage but do respect their wishes if the guest declines. Your feddback is appreciated and we Thank you for staying with us. More

Farmington, New Mexico
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Terrible customer service. After getting room assignment and key, found the room had not been cleaned. No help or apology from management just "we are very busy". Room was stinky and old and in poor repair.

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hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

upon check-in guest was advised that Housekeeping was finishing up with cleaning the rooms due to being sold out the previous night and was welcomed to wait in lobby and housekeeping would let them know as soon as the room was ready. We do apologize about this inconvenience. More

Scottsdale, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2014

I came to visit family and this was the perfect place because it was right where I needed it to be. The staff was friendly and the stay was great. I normally don't take the time to review but this was review worthy.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

Thank you for choosing to stay with us and for sharing your experience Thank you once again and do hope to see you soon. More

1 review
1 of 5 stars Reviewed March 17, 2014 via mobile

The location is very good ( close to the airport ) When we got to the reception, the lady at the reception was watching TV ( she was half asleep it was only 9:15 pm ) in the sofa at the reception. So after we sign an agreement that we have to pay "in case we destroy something in the... More

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hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

The guest made a reservation for a smoking room and was thus asked if he had made the correct reservation at which guest said yes after checking in guest was given key and was given directions to room 20 minutes later guest returned and said they did not like the room front desk employee offered a different room at which... More

Phoenix
1 review
2 of 5 stars Reviewed March 13, 2014

With your name on this property I expected more. Instead: old building, poorly maintained. It had all expected amenities...except for an old TV; and a courteous staff... but in a box that was far from " luxury". Shame on you HoJo, and your corporate handlers.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
hojophoenix, General Manager at Howard Johnson Phoenix Airport/Downtown Area, responded to this review

We apologize for your experience during your stay. We do our best to keep our guests in the most comfortable state as possible. Thank you for your feedback. More

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Additional Information about Howard Johnson Phoenix Airport/Downtown Area

Also Known As:
Howard Johnson Airport Downtown Hotel
Howard Johnson Airport Downtown Hotel Phoenix
Ramada Hotel Phoenix
Ramada Motel Phoenix
Address: 4120 E. Van Buren, Phoenix, AZ 85008
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #111 of 176 hotels in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Phoenix Airport/Downtown Area 2*
Official Description (provided by the hotel):
The Howard Johnson Airport Downtown offers free 24 hour shuttle service to and from Sky Harbor International Airport, free 24h. shuttle to from Airport. which is less than a mile away, and is located three miles from downtown Phoenix, Tempe and Scottsdale. For your pleasure, there is an outdoor pool with relaxing lounge area. Guests can enjoy a complimentary Deluxe Continental Breakfast from 4:00am until 9.00am. Our wonderful breakfast consists of "Make Your Own Waffles", 3 types of Kellogg Cereal, 2 types of Minute Maid Juices, fresh fruit, Maxwell House fresh coffee, & much more......The hotel Business Center has fax and copy capabilities as well as a computer and printer, and complimentary wireless high speed internet. The hotel offers ice and vending machines, free parking, free 1-800 calls. ... more   less 
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