We were visiting Phoenix for the first time, Hotle is a short walk, maybe .5 mile to the RAPID TRANSIT system which is new and gives an excellent opportunity to cover Phoenix without having to drive. We used it to go to Chase Filed for the ball game. Motel is situated within easy access to roads for your driving tours... More

We booked this hotel because the downtown hotels were full and were assured that the hotel would shuttle the group of us each morning and afternoon to our downtown office. One day half of our group got left downtown and had to call a local colleague to come get us. When I checked in, I had to clean the bathroom... More

This was one of the worst hotel experiences I have ever had. The hotel was filthy dirty and the housekeping staff left at 4pm. My room was not cleaned and they all smelt musty. The sleep number beds were horrible, my remote didn't work and neither did my movie rental function. There was no WiFi- seriously??? My colleage had crickets... More

This is a great hotel and the staff are amazing I've never met better. We were given a lift to a bar by one of the receptionists at no charge we were also allowed to check out late 4pm again no charge. Look out for Brian the barman who brews a wicked cocktail. The only problem with this hotel and... More

Me and my partner stayed at this hotel for a few nights a few weeks ago and were amazed at the cleanliness, customer service, location, food, and also the beautiful surroundings. They have 3 outdoor pools: 2 near the courtyard on the first level with beautiful water fountains and landscaping, and one on the 5th floor (on the roof) We... More

I stayed here for nine nights and was quite pleased with my experience. I needed to be near St. Joseph's Hospital and the location was perfect. A free shuttle ride to and from the hospital was available if I needed it. The parking garage is NOT "around the corner" as stated by another reviewer, but attached to the hotel and... More

The location wasnt that great, a little hard to find. The service was spectacular! The rooms were fine, and the grounds were great. Nice pool-both of them. Nice lobby and decore in the rooms. Our family found this hotel so we wouldnt have to stay with realitives. i'm glad we did. We will come back every year!

The parking garage is around the corner and I did not feel safe with a teenage daughter. The adult bookstore across the street didn't help. The room was dirty and the carpet needs replaced. The tub didn't drain so you're standing in ankle deep water when you're done with the shower. The air conditioning unit did not work well -... More

Attended a conference at the Convention Center, downtown, and wanted a convenient and affordable hotel (others were sooo expensive around the Center!). We enjoyed our stay here. Positives: Hotel shuttle service was great and ran on the hour to/from Convention Ctr. All I had to do was call them up if I wanted a lift back to the hotel. Room... More