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Phoenix Place Hotel & Suites

3.5 of 5
3600 N. Second Ave., Phoenix, AZ 85013 (Formerly Radisson Hotel Phoenix City Center) (Encanto)
Hotel amenities
Phoenix Place Hotel & Suites
Ranked #90 of 176 hotels in Phoenix
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191 reviews from our community

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Traveler rating
    56
    45
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    24
    29
Date Rating
Rowland Heights, California
1 review
5 of 5 stars Reviewed November 20, 2010

loved this hotel, close to everything i needed and has all the amenities . The staff was very friendly and proffesional. will make sure to stay here again when in PHX :).

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AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
November 22, 2010

Thank you for your business and it was our pleasure to be of service. We look forward to your future visit. More

halifax
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 25, 2010

We were visiting Phoenix for the first time, Hotle is a short walk, maybe .5 mile to the RAPID TRANSIT system which is new and gives an excellent opportunity to cover Phoenix without having to drive. We used it to go to Chase Filed for the ball game. Motel is situated within easy access to roads for your driving tours... More

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AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
October 27, 2010

On behalf of our entire staff we would like to thank you for your business and hope to see you again when your travels bring you back to the area. More

Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 24, 2010

We booked this hotel because the downtown hotels were full and were assured that the hotel would shuttle the group of us each morning and afternoon to our downtown office. One day half of our group got left downtown and had to call a local colleague to come get us. When I checked in, I had to clean the bathroom... More

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AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
October 27, 2010

Thank you for taking the time to review us. We really value your feedback. It helps us look at the things we excel in and the areas that need improvement. Hope to be of service in the near future. More

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New Jerseyw Jersey, USA
1 review
1 of 5 stars Reviewed October 15, 2010

This was one of the worst hotel experiences I have ever had. The hotel was filthy dirty and the housekeping staff left at 4pm. My room was not cleaned and they all smelt musty. The sleep number beds were horrible, my remote didn't work and neither did my movie rental function. There was no WiFi- seriously??? My colleage had crickets... More

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AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
October 21, 2010

On behalf of our entire staff, we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. We do clean every room, every day unless there is a Do Not... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 26, 2010 via mobile

This is a great hotel and the staff are amazing I've never met better. We were given a lift to a bar by one of the receptionists at no charge we were also allowed to check out late 4pm again no charge. Look out for Brian the barman who brews a wicked cocktail. The only problem with this hotel and... More

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toronto
1 review
5 of 5 stars Reviewed September 15, 2010

Me and my partner stayed at this hotel for a few nights a few weeks ago and were amazed at the cleanliness, customer service, location, food, and also the beautiful surroundings. They have 3 outdoor pools: 2 near the courtyard on the first level with beautiful water fountains and landscaping, and one on the 5th floor (on the roof) We... More

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AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
September 20, 2010

Thank you for your business and it was our pleasure to be of service. We look forward to your future visit. More

Deming, NM
1 review
5 of 5 stars Reviewed September 8, 2010

I stayed here for nine nights and was quite pleased with my experience. I needed to be near St. Joseph's Hospital and the location was perfect. A free shuttle ride to and from the hospital was available if I needed it. The parking garage is NOT "around the corner" as stated by another reviewer, but attached to the hotel and... More

Was this review helpful? Yes
AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
September 20, 2010

On behalf of our entire staff we would like to thank you for your business and hope to see you again when your travels bring you back to the area. More

Tuscaloosa, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2010

The location wasnt that great, a little hard to find. The service was spectacular! The rooms were fine, and the grounds were great. Nice pool-both of them. Nice lobby and decore in the rooms. Our family found this hotel so we wouldnt have to stay with realitives. i'm glad we did. We will come back every year!

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See 2 more reviews by 4MONTHSAGO for Phoenix
AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
July 20, 2010

We do appreciate your feedback and look forward to be of service again in the near future. Thank you for choosing us. More

Independence, Missouri
1 review
2 of 5 stars Reviewed July 15, 2010

The parking garage is around the corner and I did not feel safe with a teenage daughter. The adult bookstore across the street didn't help. The room was dirty and the carpet needs replaced. The tub didn't drain so you're standing in ankle deep water when you're done with the shower. The air conditioning unit did not work well -... More

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AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
July 20, 2010

Thank you for taking the time to review us. Please accept our sincere apologies for the inconveniences you experienced while a guest at our hotel. The property does provide security to ensure the safety of our guest and we hope to get a second chance to be of service. More

New Haven, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2010

Attended a conference at the Convention Center, downtown, and wanted a convenient and affordable hotel (others were sooo expensive around the Center!). We enjoyed our stay here. Positives: Hotel shuttle service was great and ran on the hour to/from Convention Ctr. All I had to do was call them up if I wanted a lift back to the hotel. Room... More

Was this review helpful? Yes
AZPHOCTY, Manager at Phoenix Place Hotel & Suites, responded to this review
September 20, 2010

Thank you for taking the time to review us. We really value your feedback. It helps us look at the things we excel in and the areas that need improvement. Hope to be of service in the near future. More

 
 
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Additional Information about Phoenix Place Hotel & Suites

Also Known As:
Radisson Hotel Phoenix City Phoenix
Radisson Hotel Phoenix City
Radisson Phoenix
Phoenix Radisson
Address: 3600 N. Second Ave., Phoenix, AZ 85013 (Formerly Radisson Hotel Phoenix City Center)
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Business Hotels in Phoenix
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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