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All 175 Phoenix hotels

Hilton Phoenix Suites

3.5 of 5 Hotel   |   10 East Thomas Road, Phoenix, AZ 85012-3114 (Encanto)
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81%
Ranked #23 of 175 hotels in Phoenix
Certificate of Excellence 2014
A recent review
  • Reviews (270)
  • Photos (57)
  • Amenities
  • Q&A
  • Room tips (38)
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270 people have reviewed this hotel

Traveler rating
    132
    87
    34
    11
    6
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41
47
21
141
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Portuguese first
  • Any
English first
Queen Creek, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Another great Hilton stay only this time my expectations were exceeded as the staff was always approachable and willing to accomodate. The rooms were spacious with a separate living room and bedroom and a balcony with a view, the bathroom had upgraded cabinetry and faucets, while the front door of your room faced inward in an Atrium style courtyard area.... More

Review collected in partnership with Hilton Hotels & Resorts

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Yuma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The lobby staff actually gave me a choice of rooms since they had openings. I asked the bartender the score of the soccer game on my way to the pool and he said he would find out. Minutes later, he came into the pool area and gave me the score. The staff here was awesome and then some. I will... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel previously and have really liked the hospitability, I will stay here again in the near future. Hotel staff were very friendly, clean rooms, lobby is a comfy area to hang out at.

Review collected in partnership with Hilton Hotels & Resorts

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Tularosa, New Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We are from a small town and came to the big city for a baseball game. We stayed at this hotel because it was close to the field. The room was clean but our 8 year old some how ordered a movie when we told the front desk they refused to remove the movie. We had to pay to use... More

Was this review helpful? Yes 1
JayAnderkinGM, General Manager at Hilton Phoenix Suites, responded to this review

Dear Amanda, I understand that you were unhappy with some of the charges. I apologize if the charges were not clear when you booked the room. Also, if you have the opportunity, can you please contact me? I don't recognize the charge totals you're stating and I would like to review these for better understanding. Thank you for your review... More

Albuquerque, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed during the Phoenix Comicon. The hotel was booked solid, as were most surrounding the convention center. This hotel is RIGHT on the train line which was very convenient. Even with all the extra guests and comicon costumed craziness, the staff was very professional and catered to everyone's needs. Also the elevators were VERY FAST. I never had to... More

Review collected in partnership with Hilton Hotels & Resorts

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Denver, Colorado
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located right off the lightrail track, this hotel was clean and the staff was very hospitable. It was worth the extra $5 for breakfast, because we could get a good start to our mornings. Only downfall was that some of the restaurants were closed on the weekend, so we ate before we came back to the hotel at night.

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Sherwood, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel lives up to the Hilton experience. The location was convenient to the metro area of phoenix. Very courteous staff and help me with an early check-in. The bar staff were very profession and provide quick service. Valet service was excellent and reasonable.

Review collected in partnership with Hilton Hotels & Resorts

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Flagstaff, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our stay at this hotel. It is conveniently located near the light rail which made getting to and from the Phoenix Convention Center a breeze. The breakfast was delicious. The pool was great for cooling down after a hot, busy day. The rooms are quiet.

Review collected in partnership with Hilton Hotels & Resorts

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Ventura, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great service and very helpful when asking questions. The amenities are really great too. Bed was SUPER comfortable! Almost better than our bed at home! Would definitely be staying at the hotel again next time we visit Phoenix.

Review collected in partnership with Hilton Hotels & Resorts

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Escondido, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is excellent. Everyone from the front desk, housekeeping, dining room and bar were extremely pleasant and helpful. This was definitely a great experience. the location is convient to a lot of areas and local events. The amenities are easily accessible and available for use.

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Phoenix Suites

Address: 10 East Thomas Road, Phoenix, AZ 85012-3114
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix Suites 3.5*
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Also Known As:
Hilton Suites Phoenix Hotel Phoenix
Hilton Phoenix
Hilton Hotel Phoenix
Phoenix Hilton

57 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Business Hotel in Phoenix #32 Romantic Hotel in Phoenix #33 Family Hotel in Phoenix
Hotel Class
Number of rooms
226

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