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All 174 Phoenix hotels

Hyatt Regency Phoenix

3.5 of 5 Hotel   |   122 North 2nd Street, Phoenix, AZ 85004 (Central City)
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69%
Ranked #60 of 174 hotels in Phoenix
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
Suzie B Las Vegas, Nevada
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567 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
Las Vegas, Nevada
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hyatt Regency Phoenix is a beautiful hotel in a great location. It's directly across the street from the Convention Center, with sports and performance venues within easy walking distance. (If it's July and 115 degrees, take the pedicabs if the walk is more than 4-5 blocks). The front desk staff is always friendly, courteous and helpful. I can't tell... More

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Senior Contributor
22 reviews 22 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

They now have convenient self service check in. I'm used to grocery store self check out but for a nice hotel like Hyatt Regency??? I'm still thinking about this one. On the upside: Spacious and clean rooms, clean and big bathrooms with tons of space to put your toiletries, great selection of toiletries they will and can provide for you... More

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San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Room was good size with a comfortable bed, nice furniture & a flat screen TV. Bathroom was nice and had good quality shampoo/conditioner. There was no view out the window; the view was of another hotel wall and if you looked out at an angle you could see a parking garage across the street. Hotel had a nice bar/restaurant and... More

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HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your experiences with us. We were glad that you enjoyed the convenient location, but saddened to hear that you did not like your view. Next time you stay with us, please let our front desk know that you would like a room with a better view, that would be happy to put you on one of... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Hyatt at the beginning of March for a week for a conference. The hotel is well located downtown and close to the convention center and a lot of restaurants. My room was very spacious, my bed was comfortable and I had a mini fridge which was very convenient. Overall I was happy with my stay.

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your review. We are happy to hear that you enjoyed your stay. We hope to welcome you back again soon! More

Chicago, Illinois
Top Contributor
70 reviews 70 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent a week here in August. We were pleased with the ambience and decor. Although the hotel was full, public spaces were almost never crowded, the halls were quiet, the room spacious. The cleanliness met my standards - my wife said the shower should have been cleaner. I appreciated the Einsteins Bagels in the lobby, and... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your experiences you had while staying with us. We are glad you enjoyed the hotel and were able to have a tranquil and relaxing stay. Also, thank you for pointing out that our banquet team were outstanding in terms of quality and service. We hope to have you return again! More

Lawton, Oklahoma
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, if you've read any of my reviews, you'll know that cleanliness is probably what I judge the hardest on. I will tell you this...this was one of the only places I have EVER felt comfortable walking around without shoes or socks. Now, part of that is because I forgot my freaken flip-flops, but I think I might have chanced... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Carl, we are so happy to hear that you had a memorable stay with us. We are glad that housekeeping was able to take care of all of your needs. Thank you for the kind words regarding our staff. We hope to welcome you back again in the future! More

Gilbert, Arizona
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a conference center and is in the heart of downtown Phoenix. They have infused water with fruit and herbs in the lobby... So delicious! I checked in online before arriving, which was great because then I used the kiosk to get my room key. The rooms were very nice and during the summer it was only $79/night.... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your review regarding your recent stay with us. We are happy to hear that you enjoyed your visit. We hope to welcome you back again soon! More

Tucson, Arizona, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We were going to be staying in Phoenix for a concert, so booked a room here, since it was near by, had the revolving restaurant (which was AWESOME, by the way), and seemed like it was very elegant and would take good care of its guests. We booked a king-size bed and paid in full, in advance. When we arrived,... More

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Kristin, I was very disappointed to hear about the frustrations you encountered during your stay with us. We do try to honor the room requests for our guests but on sold out nights it tends to become difficult. We have alerted our front office manager and are taking steps to ensure these situations do not occur in the future. Thank... More

Grand Junction, Colorado
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this beautiful hotel in downtown Phoenix. We traveled here from Tucson to fly out the next morning. Looking for a nice hotel near the airport, we stumbled on this gem. Outside the temperature was 105, but inside this was a beautiful, cool retreat. Make sure to ride the elevator that looks over the city; it moves fast! Rooms were... More

Was this review helpful? Yes 2
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your valuable review! We are happy to hear that you enjoyed the view from the guest room and were able to stay cool during the intense Phoenix summer. We hope to have the chance to welcome you back again soon! More

SoCal
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location. It is within walking distance to Chase field where the Diamondbacks play. It is also walking distance to Comerica Theatre a venue for big name concerts. It is very clean. The lobby is beautifully decorated and very spacious. Staff is friendly and helpful. The rooftop restaurant rotates to give a 360 view of... More

Was this review helpful? Yes 2
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your kind words about your recent stay at the Hyatt Regency Phoenix. We’re so glad to hear you enjoyed your stay! We are happy that you were able to take advantage of our very convenient and central location, easy for both traveling in and out of Phoenix, as well as around the city. Thank you for... More

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Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
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Hotel Style
#7 Green Hotel in Phoenix #42 Family Hotel in Phoenix #49 Business Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Experience the ultimate destination for business or pleasure in the city's dynamic downtown area. A towering 8-story atrium provides an inspiring atmosphere perfect for events of all types and sizes. ... more   less 
Number of rooms
693

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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