We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Phoenix

3.5 of 5 122 North 2nd Street, Phoenix, AZ 85004
Hotel website
Hotel deals
Special Offer
Double Your Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
GreenLeadersSilver level
Hyatt Regency Phoenix
Professional photos View all
Browse nearby
Hyatt Regency Phoenix
Write a Review

639 reviews from our community

Traveler rating
    183
    258
    122
    48
    28
See reviews for
58
93
45
363
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (639)
  • Mar-May only
    (197)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (143)
All months
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Strategically located for a convention I attended, as the Phoenix Convention centre is across the street. My room was really bad on the 9th floor overlooking a terrace with a chimney, emitting soot. No breakfast included had to pay 20 $ daily (including gratuity) considering the room did not come cheap either and with a bad view in fact no... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel during a conference over the new year. It was middle of the pack for hotels that I have stayed at in conjunction with my organization and the annual conference we host across the country. On the positive side, the hotel rooms are very spacious, and suites include a Murphy bed. The hotel is located across... More 

Was this review helpful? Yes 1
Anchorage, Alaska
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I think this hotel is a great place to stay. The people are friendly and helpful, (I was allowed a late checkout even though it was close to Superbowl time and I know they had guests coming in for that), the layout is fantastic and the restaurant availability and quality are excellent. I also like that the hotel is very... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your detailed review! We are delighted to hear that you enjoyed your stay, and we hope to have the opportunity to welcome you back again soon! More 

Joplin, Missouri
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice Hyatt with a Einstein brothers in lobby where you can use your Diamond breakfast amenity at! They have valet parking but if you want to self park, the garage is right next to hotel. There are several nice restaurants in the area with live music.

Was this review helpful? Yes
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for the wonderful review, and pointing out our restaurants and Einsteins on the property! We hope to welcome you back again in the near future! More 

Sanford, North Carolina
Top Contributor
96 reviews 96 reviews
53 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on business, was greeted by two very nice front desk clerks. Very efficient and speedy check in and check out. Room was very nice, comfortable bed, everything worked and was very clean. Fresh towels every day. Directly across the street from the convention center. If I had known that I would have ditched the rental car and taken... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Sounds like your stay was comfortable and accommodating for your schedule while here! We are very happy to hear that our associates were able to exceed your expectations and that you were able to take advantage of our central location! We hope to see you next time you are in town! More 

Jasper, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here our last night in phoenix. It Doesn't have Vanessa but was still a great stay. Beds were comfortable Hot tub and pool were really nice. I like the vinyl liner in the pool and hot tub. Really no complaints.

Was this review helpful? Yes
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Glad you were able to take advantage of the pool and hot tub in January! Hope to have you back! More 

Boise, Idaho
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby looks promising but once you got into your room it truly felt outdated. I believe with the rates that are charged, money could be used to truly make the rooms more updated. It even smelled old. The towels were scratchy and thin. On a completely different note, when we had two nights in a row of loud neighbors... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, General Manager at Hyatt Regency Phoenix, responded to this review

I am truly disappointed to hear about the frustrations you encountered while staying with us. That is not the standard at Hyatt and your feedback will be used to coach our associates on excellence in customer service. I apologize about that noisy neighbors and that we were not able to quickly resolve the situation for you. We are also relaying... More 

Cedar Falls
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wonderful location, nice rooms and amenities. Chosen for closeness to the convention center. I did find that 12/19.00 a day for parking was a bit much in the ramp next door. $$ charge for water in the rooms but free water by the plastic glass in the lobby. Gorgeous views from the upstairs rotating restaurant. Hot tub with relaxing jets.... More 

Was this review helpful? Yes
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your experiences! Glad you enjoyed the location and our rooms. We hope to welcome you back again for your next conference! More 

Bellingham, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We booked our trip to Phoenix to see our beloved Seahawks play the Cardinals (and win). By complete chance, we were also lucky enough to be staying in the same hotel as our team! Originally looking for a hotel close to the stadium, we realized that there wasn't much to see except for a ton of restaurants close to the... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your review! We are always happy to hear when we have a happy customer, and with a great deal on a room and the Seahawks winning, it sounds as if you were delighted! We hope to welcome you back again next year! More 

San Diego, California
Top Contributor
56 reviews 56 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

You can't go wrong staying at this hotel. It has a great location for activities downtown Phoenix, it is a couple of blocks from the transit center that has light rail service to the airport for 2dllrs. The hotel also has an Einstein Beagles Place at the lobby for a quick breakfast and coffee (recommend Hazelnut coffee). My experience was... More 

Was this review helpful? Yes
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your review of your recent stay with us. We are happy to hear that your stay was excellent and that you were able to take advantage of our Einsteins Bagels Shop. Hazelnut coffee is my favorite too! We hope to have the pleasure of welcoming you back again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Regency Phoenix? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, BookIt.com, Hyatt Hotels Corporation, Orbitz, Despegar.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Hyatt Regency Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix
Hotel Style:
#6 Green Hotel in Phoenix
#41 Business Hotel in Phoenix

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Bathroom (7)
Viewed
Room/suite (25)
Viewed
Pool/beach area (1)
Viewed
View from room (7)
Viewed
Hotel & grounds (12)
Viewed
Business center/function rooms (2)
Viewed
Dining (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay