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All 174 Phoenix hotels

Hyatt Regency Phoenix

3.5 of 5 Hotel   |   122 North 2nd Street, Phoenix, AZ 85004 (Central City)
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Ranked #59 of 174 Hotels in Phoenix
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
Les H Alamogordo, New Mexico
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580 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alamogordo, New Mexico
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff were friendly and efficient. Rooms were clean, good breakfast buffet. Centrally located for sports activities. Very nice lounge/sports bar. We also enjoyed the Einstein Bagels shop, for coffe and fast breakfast. Parking is a little high at $14.00 per day in garage.

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New York City
Top Contributor
133 reviews 133 reviews
81 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights for a business meeting. My king room with a terrace was spacious enough, but the terrace looked like the gulag. Yellow-colored dirty brick was the view on 3 sides, and power equipment on the 4th. Really ugly. The worst part was the noise. I could hear people blowing their noses in adjoining rooms, and on... More

Was this review helpful? Yes 1
Kaysville, Utah
Contributor
19 reviews 19 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hyatt is located across the street from the Phoenix Convention Center and only 10 minutes or so from Sky Harbor Airport. The concierge services were excellent. Our room was quiet and clean and the beds were very comfortable. We ate breakfast twice in the 2nd floor restaurant. Our food was fresh, hot, delicious and reasonably priced. I ordered the... More

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking your time to write your review. We’re so glad to hear you enjoyed your stay! We are happy that you were able to take advantage of our very convenient and central location, easy for both traveling in and out of Phoenix, as well as around the city. Thank you for pointing out our friendly staff. They... More

Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was a breeze. Elevators to rooms are hidden, but you will quickly get acclimated. If you are lucky enough to get an uninterrupted elevator ride rode down from a higher floor, it's like a theme park ride! Very fast and your feet almost come off the ground! Room was clean but came home with some foot fungus. I was... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for your great review of the Hyatt Regency Phoenix, I appreciate you sharing about the cleanliness issue regarding your guest room. We will be sure to pass this information along to our Director of Operations so we can take steps to ensure this does not happen in the future. Hope to see you in the near future. More

Los Angeles, California
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed for a week, in town for a conference across the street at the PCC...which is as close as you are going to get to that facility, compared to some of the other major hotels in the vicinity. The service—front desk, valets, restaraurants/bars, etc.—was always very attentive and friendly. Rooms were clean, comfortable and quiet, but they do not... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your valuable review. We are very pleased that you enjoyed our convenient location and that our staff exceeded your service expectations. We hope to see you again soon! More

Burbank, California
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a good hotel if you are traveling for business. It is right downtown Phoenix, with not that much to do around (hence 4 stars instead of 5). You will need a car if you want to go anywhere around. The best thing about the stay was the South-western eggs benedict for breakfast - absolutely the best eggs benedict in... More

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HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking your time to write your review.We are happy that you were able to take advantage of our very convenient and central location, easy for traveling in and out of Phoenix. We hope to welcome you back again soon! More

New York
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Phoenix for a conference and chose the Hyatt because of its location. It is directly across the street from the convention center. I parked my car and never used it again all week. Phoenix is pedestrian friendly and the Hyatt is in the perfect location. You can walk to all of the sports venues, restaurants and the... More

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for the positive review of our hotel. We are very pleased that you enjoyed our convenient location and that our staff exceeded your service expectations. We hope to see you again soon! More

Venice, Florida
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to a conference in Phoenix and stayed at the Hyatt. I am have yet to be disappointed by the Hyatt properties, but the extra $12.00 a night to upgrade to city view on the 20th floor was really not worth it. I had a view of mostly skyscraper roofs. Save the money for a great dinner at the... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your review of the Hyatt Regency Phoenix. We are disappointed to hear that your upgrade was unsatisfactory, but we are glad you enjoyed your dinner in Compass. We hope to welcome you back again soon! More

Honolulu
2 reviews
3 of 5 stars Reviewed 2 weeks ago

They have rooms right next to the pool, I mean right NEXT to the pool, not separated by a wall or anything. People at the pool can watch you come in and out of your room. I stayed on a discounted rate and deserved to be put in one of these but if you're paying a regular rate this could... More

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HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for providing feedback about your recent stay. We apologize that the room location by the pool left much to be desired. We strive to exceed our guests expectations and I apologize that we failed you. We never want our guests to feel that have been placed in a certain room due to a discount rate. We hope you... More

Scottsdale, Arizona, United States
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We decided to book a night here even though we live only 20 minutes away. This was do to a late night conference/event at this location. The Good: We had a corner suite. The room itself was great and very comfortable. The bed and pillows were great. The Banquet servers were very pleasent. Great view from the glass elevators. The... More

Was this review helpful? Yes 1
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

We are disappointed to hear about the experience you described while staying with us. We are looking into this situation and will be reaching out to you directly. More

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Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
Number of rooms: 693
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix

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