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Hyatt Regency Phoenix

3.5 of 5 122 North 2nd Street, Phoenix, AZ 85004
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Hyatt Regency Phoenix
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Hyatt Regency Phoenix
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638 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I stayed at this hotel during a conference over the new year. It was middle of the pack for hotels that I have stayed at in conjunction with my organization and the annual conference we host across the country. On the positive side, the hotel rooms are very spacious, and suites include a Murphy bed. The hotel is located across... More 

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Anchorage, Alaska
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I think this hotel is a great place to stay. The people are friendly and helpful, (I was allowed a late checkout even though it was close to Superbowl time and I know they had guests coming in for that), the layout is fantastic and the restaurant availability and quality are excellent. I also like that the hotel is very... More 

Was this review helpful? Yes 1
Joplin, Missouri
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice Hyatt with a Einstein brothers in lobby where you can use your Diamond breakfast amenity at! They have valet parking but if you want to self park, the garage is right next to hotel. There are several nice restaurants in the area with live music.

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for the wonderful review, and pointing out our restaurants and Einsteins on the property! We hope to welcome you back again in the near future! More 

Sanford, North Carolina
Top Contributor
96 reviews 96 reviews
53 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on business, was greeted by two very nice front desk clerks. Very efficient and speedy check in and check out. Room was very nice, comfortable bed, everything worked and was very clean. Fresh towels every day. Directly across the street from the convention center. If I had known that I would have ditched the rental car and taken... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Sounds like your stay was comfortable and accommodating for your schedule while here! We are very happy to hear that our associates were able to exceed your expectations and that you were able to take advantage of our central location! We hope to see you next time you are in town! More 

Jasper, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here our last night in phoenix. It Doesn't have Vanessa but was still a great stay. Beds were comfortable Hot tub and pool were really nice. I like the vinyl liner in the pool and hot tub. Really no complaints.

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Glad you were able to take advantage of the pool and hot tub in January! Hope to have you back! More 

Boise, Idaho
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby looks promising but once you got into your room it truly felt outdated. I believe with the rates that are charged, money could be used to truly make the rooms more updated. It even smelled old. The towels were scratchy and thin. On a completely different note, when we had two nights in a row of loud neighbors... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, General Manager at Hyatt Regency Phoenix, responded to this review

I am truly disappointed to hear about the frustrations you encountered while staying with us. That is not the standard at Hyatt and your feedback will be used to coach our associates on excellence in customer service. I apologize about that noisy neighbors and that we were not able to quickly resolve the situation for you. We are also relaying... More 

Cedar Falls
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wonderful location, nice rooms and amenities. Chosen for closeness to the convention center. I did find that 12/19.00 a day for parking was a bit much in the ramp next door. $$ charge for water in the rooms but free water by the plastic glass in the lobby. Gorgeous views from the upstairs rotating restaurant. Hot tub with relaxing jets.... More 

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your experiences! Glad you enjoyed the location and our rooms. We hope to welcome you back again for your next conference! More 

Bellingham, Washington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We booked our trip to Phoenix to see our beloved Seahawks play the Cardinals (and win). By complete chance, we were also lucky enough to be staying in the same hotel as our team! Originally looking for a hotel close to the stadium, we realized that there wasn't much to see except for a ton of restaurants close to the... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your review! We are always happy to hear when we have a happy customer, and with a great deal on a room and the Seahawks winning, it sounds as if you were delighted! We hope to welcome you back again next year! More 

San Diego, California
Top Contributor
56 reviews 56 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You can't go wrong staying at this hotel. It has a great location for activities downtown Phoenix, it is a couple of blocks from the transit center that has light rail service to the airport for 2dllrs. The hotel also has an Einstein Beagles Place at the lobby for a quick breakfast and coffee (recommend Hazelnut coffee). My experience was... More 

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your review of your recent stay with us. We are happy to hear that your stay was excellent and that you were able to take advantage of our Einsteins Bagels Shop. Hazelnut coffee is my favorite too! We hope to have the pleasure of welcoming you back again soon! More 

Seattle, Washington
Top Contributor
129 reviews 129 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 21, 2014

Had a great stay here for a weekend trip to Phoenix. Check-in and out was a breeze and the staff was super friendly. You can tell its an older building that has been remodeled but the room was nice and clean and had all the amenities plus comfy bed/pillows. One huge plus was toothpaste in the bathroom on top of... More 

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Chris, thank you for taking the time to share your review! We are happy to hear that you enjoyed the in-room amenities and that your room was very comfortable for you! We hope to welcome you back again soon! More 

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Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
Number of rooms: 693
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix
Hotel Style:
#6 Green Hotel in Phoenix
#41 Business Hotel in Phoenix

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