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Hyatt Regency Phoenix

3.5 of 5 122 North 2nd Street, Phoenix, AZ 85004
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Hyatt Regency Phoenix
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Hyatt Regency Phoenix
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655 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars NEW

I have stayed at the Hyatt Regency Phoenix at least a dozen times and rate each stay as 5 stars. Upon arrival you will be greeted by courteous and efficient staff at the curb. The registration desk can be quite hectic if you are checking in during one of the many conferences that occur in Jan/ Feb, but they are... More 

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Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed in this hotel while in Phoenix visiting a sick friend. The location's in the center of town. There wan't much happening in Phoenix that nights I was there, but I did take advantage of a nearby restaurant that was open late... a benefit of the downtown location. As a Diamond member, I don't think I was given a particularly... More 

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Lewisburg, Pennsylvania, United States
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Hyatt Regency for 5 nights for business. When we first arrived, Sarah at the desk was polite, booked four rooms near each other on the 19th floor, and provided extremely helpful information about local restaurants. Daniel in the Business center helped me ship a package home and print my boarding pass, as well as those of... More 

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HyattRegencyPhoenix, General Manager at Hyatt Regency Phoenix, responded to this review

Thank you for your wonderful comments. We have passed them on to the team and they were grateful for your compliments. Thank you for letting us know about your stay and we hope to have more opportunities to impress you in the future. More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Functional hotel in downtown PHX, right across from the convention center which is great if that's the main reason you're visiting. Restaruants/cafes: - rotating one one top floor: as with most of these interesting views, pretty good (if a little overpriced) food. Wish the lighting didn't alternate between dark and light so much, that was annoying. - sports bar downstairs,... More 

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your review. We are delighted to hear that the close location to the convention center was just what you needed for your trip. We hope to welcome you back again soon! More 

Lubbock, Texas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here 2-3x per year, always on business. My better half stays here also often times without me. What makes a hotel important to me is her safety when I am not there, conveniences and a staff on top of their game. The Hyatt downtown Phoenix does all of that. The bar/restaurant on the ground floor is typical commercial... More 

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HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you so much for taking the time to share your review! We are delighted to hear that you and your wife are able to have a welcoming and memorable stay every time you are with us! We thank you for your business and loyalty and are happy that we will be able to serve you during your future visits... More 

Arlington, Virginia
Senior Contributor
26 reviews 26 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice Hyatt with good rooms, beds, and restaurants. Rotating restaurant on top floor has a great view. Employees were all very nice. It had a very nice and private pool and hot tub. Exercise facility was a good size for the hotel.

Was this review helpful? Yes 2
HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your experiences with us! We are happy to hear that you had a memorable stay and that our staff exceeded your expectations! We hope to welcome you back again soon! More 

New York City, New York
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 6 days at the Hyatt Regency for the Super Bowl. NFL personnel APLENTY lodging there too! PROS: Convenient location, elegant, comfy & large reception/lounge area, pleasant/patient/courteous staff, Sports bar in lounge serves pretty good food and drinks, STARBUCKS coffee provided for room coffee machines (WHOO HOO!!!), electronic device charge area, double-bed rooms are large, white linen is actually white.... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your review! We were absolutely delighted to hear about your stay and all of the amenities that stood out to you! We hope to welcome you back again soon! More 

Durango
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was comfortable and bed was comfortable as well. We were on the 15th Floor which provided a nice view of downtown. The bathroom toliet was dirty, had hair and urine where the toilet seat attached to the bowl, the bowl itself had stains in the bottom of the bowl. Look like it had not been cleaned well in sometime.... More 

Was this review helpful? Yes 1
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

I was disappointed to read your review of our property. I was disappointed to hear about your experience at our top floor restaurant as well as the condition and cleanliness of your guest room bathroom. I have relayed your comments to our Director of Operations who will share this information with the appropriate department managers. At Hyatt we strive for... More 

Boston, MA
Top Contributor
120 reviews 120 reviews
120 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights. Hotel has a solid downtown location, within walking distance of the various sports arenas, and not too far from the light rail. Not a ton to do when there isn't sports going on, though. Sports bar in the lobby was above-average. Room itself was nondescript. Quiet despite downtown traffic. Shower water pressure was not great.... More 

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your review. We were happy to hear you were able to take advantage of our central location, great for catching a sporting event. I have passed on your comments regarding the water pressure to our Engineering department. Thank you for your feedback! More 

San Antonio, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was smack dab in the middle of the action. I mean you literally walked out the hotel and into the fan zone. Yet, the people were super friendly and didn't seem stressed at all. The lobby was always clean. I don't know how they did it.

Was this review helpful? Yes
HyattRegencyPhoenix, Manager at Hyatt Regency Phoenix, responded to this review

What a review! Thank you for sharing your experiences about your Superbowl weekend stay! We were immersed in the action and absolutely loved it. We are happy that you noticed the details and felt our staff and hotel handled everything very well. We hope to have you back again soon! More 

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Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
Number of rooms: 693
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix
Hotel Style:
#6 Green Hotel in Phoenix
#39 Business Hotel in Phoenix

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