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All 174 Phoenix hotels

Hyatt Regency Phoenix

3.5 of 5 Hotel   |   122 North 2nd Street, Phoenix, AZ 85004 (Central City)
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Hyatt Regency Phoenix
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69%
Ranked #58 of 174 hotels in Phoenix
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
lstsundwn fort worth
  • Overview
  • Reviews (553)
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553 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
fort worth
Top Contributor
52 reviews 52 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was here for a conference and was not dissapointed. All the staff from bell hop to maids were extremely pleasant and helpful. Rooms were very comfortable, felt almost like home. THe gym was very nice as well. The pool was lacking, as it is very small and very shallow. Overall great location. Almost everything is within a few blocks.... More

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HyattRegencyPhoenix, General Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your experience with us about your recent stay. I am delighted to hear that our staff exceeded your expectations and you were able to have a relaxing and memorable stay. We hope to welcome you back again soon! More

Phoenix, Arizona
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We wanted to do something special for our 10th anniversary, and we were lucky enough to find a good deal on priceline. Check in was a breeze at the automated kiosks, and we loved the glass elevators. We were assigned a room on the 21st floor with a nice city view. We loved the cold A/C and the king sized... More

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

It is wonderful to hear that you chose to stay with us to celebrate your anniversary. We are happy to hear that you enjoyed your stay, and we are looking forward to having you back again! More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is comfortable and with nice staff but the decor and rooms are dated. location is great with the convention ctr across the road, sports stadium 3 blocks over and night clubs up on the street corner. The food in the Lobby restaurant is convenient and the general store is handy too.

Was this review helpful? Yes 1
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to review your recent stay at the Hyatt Regency Phoenix. We are currently renovating our public areas and guest rooms within the hotel and hope you will return to see the improvements! More

Corydon, IN
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was a bit dark with high-rise buildings all around. Nice sports bar on first floor with decent food and not too noisy. I was able to sit on a comfortable leather chair and read, which was preferable to being in the room. Convention center was across the street, which was convenient to the event I was attending. Area... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to review your recent stay with us. I was saddened to hear that your room was a bit too dark for you. I will share this information with our Engineering department so they can look into brightening up our guest rooms. Happy to hear that you were able to take advantage of our convenient... More

NJ
Top Contributor
75 reviews 75 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights for a conference. Hotel was pretty nice and room was large and AC worked great! Room was bright and in good shape. Room was never cleaned my first day there. Room Service was prompt and very polite and prices were reasonable. Valet parking guys were great as were the bellman and entire staff. FOod served... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your experiences that you had during your recent stay. I am glad that you had a good overall stay, but disappointed to hear that the room did not meet your level of expectation. I will be sharing this information with our Director of Rooms in order to better accommodate our guests. Thanks... More

Lake Havasu City, Arizona
1 review
4 of 5 stars Reviewed 3 weeks ago

We chose the Hyatt last minute because I liked the looks of it. Working at a hotel myself, I am very picky when it comes to my hotel stays. The hotel decor was beautiful, the room was very nice, clean, comfortable and the staff was great! But, there wasn't anywhere to park your car unless you let valet take it.... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for the kind words regarding your recent stay with us. I apologize that there was a maintenance issue in your room and that you were unable to use the breakfast vouchers. Next time you stay with us please feel free to contact the front desk and tell them about the situation, they would be happy to adjust the... More

Iowa
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No complaints. The room was nice (I had an upgrade to a larger room). The lobby was elegant. The staff in the hotel bar/restaurant were friendly and the food was good. The conference center was across the street so it was extremely convenient. I parked my rental car in the garage for 3 days and walked to various downtown restaurants.... More

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for your positive review of our hotel! We are very pleased that you enjoyed our convenient location and that you found your stay to be comfortable. We hope to see you again soon! More

Inyokern, CA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

You can tell most of the staff has almost as fun as we did cause they loved talking about anything Comi-Con. In fact the staff was more excited that most of the other hotel guests. The rooms were always CLEAN. More than necessary. The maids did exceptionally. The valet parking was great even during rush times and yes I did... More

Was this review helpful? Yes 1
HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you so much for sharing your experience here. We’re so glad to hear you enjoyed your stay! Our associates do enjoy comicon and we try to join in on the fun with our guests! Happy to hear that you will be returning again next year. We look forward to welcoming you back! More

Los Angeles, California
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 14, 2014

Rooms are typical but well kept and appointed. Reasonable rates and clean. Check in and out all done on a kiosk if you chose so no waiting however no personal interaction with desk staff either. Pretty much what you would expect from a typical downtown big name hotel chain.

Was this review helpful? Yes
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking your time to write your review. We are happy that you were able to take advantage of our very convenient and central location, easy for both traveling in and out of Phoenix, as well as around the city. We hope to have you back again soon! More

Omaha, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 13, 2014

This is a very nice hotel and the staff was great and helpful. From check in to check out I felt very comfortable in this establishment. Being that this was Comic com 2014 and the hotel was right across the street from the convention center it was supper busy during con days. This isn't bad however, it did attribute for... More

Was this review helpful? Yes 1
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your valuable review regarding your recent stay at the Hyatt Regency Phoenix. I am glad that we were able to exceed your expectations while staying during comicon. I understand that at times our service may have suffered due to the overload in guests, but i am glad our associates made a good... More

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Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Green Hotel in Phoenix #40 Family Hotel in Phoenix #46 Business Hotel in Phoenix #58 Top resorts Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Experience the ultimate destination for business or pleasure in the city's dynamic downtown area. A towering 8-story atrium provides an inspiring atmosphere perfect for events of all types and sizes. ... more   less 
Number of rooms
693

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