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All 174 Phoenix hotels

Hyatt Regency Phoenix

3.5 of 5 Hotel   |   122 North 2nd Street, Phoenix, AZ 85004 (Central City)
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Hyatt Regency Phoenix
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Ranked #59 of 174 Hotels in Phoenix
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
DNurseVenice_Florida Venice, Florida
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573 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Venice, Florida
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I went to a conference in Phoenix and stayed at the Hyatt. I am have yet to be disappointed by the Hyatt properties, but the extra $12.00 a night to upgrade to city view on the 20th floor was really not worth it. I had a view of mostly skyscraper roofs. Save the money for a great dinner at the... More

Was this review helpful? Yes 1
Honolulu
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

They have rooms right next to the pool, I mean right NEXT to the pool, not separated by a wall or anything. People at the pool can watch you come in and out of your room. I stayed on a discounted rate and deserved to be put in one of these but if you're paying a regular rate this could... More

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HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for providing feedback about your recent stay. We apologize that the room location by the pool left much to be desired. We strive to exceed our guests expectations and I apologize that we failed you. We never want our guests to feel that have been placed in a certain room due to a discount rate. We hope you... More

Scottsdale, Arizona, United States
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to book a night here even though we live only 20 minutes away. This was do to a late night conference/event at this location. The Good: We had a corner suite. The room itself was great and very comfortable. The bed and pillows were great. The Banquet servers were very pleasent. Great view from the glass elevators. The... More

Was this review helpful? Yes 1
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

We are disappointed to hear about the experience you described while staying with us. We are looking into this situation and will be reaching out to you directly. More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Hyatt Regency Phoenix is a great place to stay. Located in the middle of downtown, right across from the Convention Center and a short 5 minute walk from the US Airways Center. Hotel itself looks great amd upscale with the revolving restaurant on the 24th floor. Check in is very smooth, the staff is eager to help, you can check... More

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for the positive review of our hotel. We are very pleased that you enjoyed our convenient location and that our staff exceeded your service expectations. We hope to see you again soon! More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The only down side elevators were very slow and free internet would have been nice. Rooms were large, beds comfortable,staff very friendly. Restaurant was good and the prices reasonable. Across from convention center and

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HyattRegencyPhoenix, Guest Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your kind words regarding your stay at the Hyatt Regency Phoenix. At times we do have some issues with our elevators, we now have a system in place to dispatch our security team to aid in these high traffic times. We are glad you enjoyed your guest room and the convenient location. We hope to welcome... More

Las Vegas, Nevada
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hyatt Regency Phoenix is a beautiful hotel in a great location. It's directly across the street from the Convention Center, with sports and performance venues within easy walking distance. (If it's July and 115 degrees, take the pedicabs if the walk is more than 4-5 blocks). The front desk staff is always friendly, courteous and helpful. I can't tell... More

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HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your review of the Hyatt Regency Phoenix. I was pleased to hear that you found your stay to be problem free. I was concerned however to hear your disappointment with some of the on site amenities we have here. For a brief period we did stop our in-room dining and breakfast due... More

Senior Contributor
22 reviews 22 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They now have convenient self service check in. I'm used to grocery store self check out but for a nice hotel like Hyatt Regency??? I'm still thinking about this one. On the upside: Spacious and clean rooms, clean and big bathrooms with tons of space to put your toiletries, great selection of toiletries they will and can provide for you... More

Was this review helpful? Yes 1
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your review. We are happy that you enjoyed your guest room and the modern decor in the lobby. Thank you for pointing out the recent change in the parking meters, that is very valuable information. We hope to welcome you back again soon! More

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Room was good size with a comfortable bed, nice furniture & a flat screen TV. Bathroom was nice and had good quality shampoo/conditioner. There was no view out the window; the view was of another hotel wall and if you looked out at an angle you could see a parking garage across the street. Hotel had a nice bar/restaurant and... More

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HyattRegencyPhoenix, Front Office Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your experiences with us. We were glad that you enjoyed the convenient location, but saddened to hear that you did not like your view. Next time you stay with us, please let our front desk know that you would like a room with a better view, that would be happy to put you on one of... More

Montreal, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Hyatt at the beginning of March for a week for a conference. The hotel is well located downtown and close to the convention center and a lot of restaurants. My room was very spacious, my bed was comfortable and I had a mini fridge which was very convenient. Overall I was happy with my stay.

Was this review helpful? Yes
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for sharing your review. We are happy to hear that you enjoyed your stay. We hope to welcome you back again soon! More

Chicago, Illinois
Top Contributor
70 reviews 70 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I spent a week here in August. We were pleased with the ambience and decor. Although the hotel was full, public spaces were almost never crowded, the halls were quiet, the room spacious. The cleanliness met my standards - my wife said the shower should have been cleaner. I appreciated the Einsteins Bagels in the lobby, and... More

Was this review helpful? Yes
HyattRegencyPhoenix, Public Relations Manager at Hyatt Regency Phoenix, responded to this review

Thank you for taking the time to share your experiences you had while staying with us. We are glad you enjoyed the hotel and were able to have a tranquil and relaxing stay. Also, thank you for pointing out that our banquet team were outstanding in terms of quality and service. We hope to have you return again! More

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Additional Information about Hyatt Regency Phoenix

Address: 122 North 2nd Street, Phoenix, AZ 85004
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Phoenix 3.5*
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Also Known As:
Hyatt Regency Phoenix Hotel Phoenix
Phoenix Hyatt Regency
Hyatt Phoenix

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