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All 174 Phoenix hotels

Holiday Inn Phoenix Downtown North

3.0 of 5 Hotel   |   212 W Osborn, Phoenix, AZ 85013 (Encanto)
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55%
Ranked #94 of 174 hotels in Phoenix
A recent review
5 of 5 stars reviewed 1 week ago
Cheryl B Lake Havasu City, Arizona
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135 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 2 days ago NEW

All the bad would = a Novel so here's the short version. 1. The hotel is NOT Downtown. It's 3 miles North of Downtown 2. Not a great part of town. 3. Adult Book/Video store right next door. 4. Parking Garage is a block away. and have to walk past the Adult B/V Store 5. TV didn't work properly all... More

Was this review helpful? Yes
Fred P, Manager at Holiday Inn Phoenix Downtown North, responded to this review

Thank you for your comments. I would like to discuss your stay with you personally. Would you please contact me at the hotel at 602-595-4444. Your satisfaction is my major concern. Fred Pratt General Manager More

Lake Havasu City, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times over the past few years when traveling for work. I have always appreciated the cleanliness and courtesy shown while here. Manny and Anthony at the front counter have always been so helpful and have gone out of their way to accommodate any requests as well as being efficient at check in and... More

Was this review helpful? Yes
Fred P, General Manager at Holiday Inn Phoenix Downtown North, responded to this review

Dear Cheryl, Thank you for taking the time to let everyone know how wonderful your stay was at the Holiday Inn Phoenix Airport North. I am very proud of the entire staff. We all have worked very hard at improving the stay of all of our guest. I will be sure to pass this on to Christian so he is... More

Scottsdale, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 4, 2014

Recently rented the banquet space for the Dennis James show. The front desk was so accommodating even made me signs so that my customers could find me easily! We ate dinner in the restaurant and the servers were so great the delivered it to the banquets room! Out standing Service all the way from booking with Christian in sales to... More

Was this review helpful? Yes
Fred P, Manager at Holiday Inn Phoenix Downtown North, responded to this review

Dear EriKa, Thank you for the nice comments regarding your stay at the Holiday Inn Phoenix Downtown North. I am very proud of the entire staff and I will be sure to share your comments with all of them. I hope your event went well and I look forward to hosting you again. Fred Pratt General Manager More

Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed June 1, 2014

Review from my Girl Friend: I am writing this with regards to my recent stay at the Holiday Inn in Phoenix. I wish I could say it was a pleasant stay but my experience has turned out horrible as I started packing the day before leaving on the last day of a long business trip. I had brought my Canucks... More

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Fred P, Manager at Holiday Inn Phoenix Downtown North, responded to this review

I am very happy to report that the jacket wasn't stolen but the guest had left it in a room that she had looked at staying in on the first day of her arrival and decided she wanted a different room. She laid the items on the bed and forgot them when she left to look at another room. My... More

Tucson, Arizona
1 review
5 of 5 stars Reviewed May 30, 2014

With my job, I travel back and from Tucson to Phx and stay overnights on a weekly basis usually on Weds. and Thurs. at Holiday Inn Phx Downtown. My overall experience has always been very good. Staff is great - starting from when you walk in that door until you leave the next day - they are all very personable,... More

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Fred P, General Manager at Holiday Inn Phoenix Downtown North, responded to this review

Dear Aida, Thank you for the wonderful comments regarding your stay at the Holiday Inn Phoenix Downtown North. I am very proud of the entire staff and the job they do to make everyone's stay as good as yours. I will be sure to let everyone see your comments. Please stop by my office and say hello the next time... More

Omaha, NE
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 18, 2014

We were very pleased with the Holiday Inn Phoenix Downtown-North. The comfortable room gave us a good night's sleep. The food and service at the breakfast buffet were great. All of the staff was friendly and very accommodating. Be sure to keep this hotel in mind for your next trip to Phoenix

Was this review helpful? Yes
Fred P, General Manager at Holiday Inn Phoenix Downtown North, responded to this review

Dear Albert, Thank you very much for the kind words regarding your stay at the Holiday Inn Phoenix Downtown North. I am very proud of the entire staff and I will be sure to share your comments with all of them. The next time you are in Phoenix I hope you will stop by my office and say hello. Fred... More

Royal Oak, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2014

I stayed at the hotel for 5 nights. 4 nights in one room, 1 night in another. The beds were comfortable and the pillows were nice. They had both firm and soft pillows. The sheets were clean and soft. The showers had hot water and a good stream of water. The towels were thick and clean. Shampoo, Rinse, Body lotion... More

Was this review helpful? Yes
Fred P, General Manager at Holiday Inn Phoenix Downtown North, responded to this review

Dear NateM2012, Thank you for all of the comments regarding your stay at the Holiday Inn Phoenix North. I am sorry not everything was perfect with your stay, but it does sound like we took care of everything for you. We are very lucky to be located so close to the light rail system. It is a very convenient way... More

Delaware
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2014

My experience was very good, with the well-known (at this location) issues about the remote garage parking. The staff were all friendly and the gray bearded manager was especially nice and going out of his way to be helpful; obviously he is trying very hard to improve the hotel's operations and reputation. When I passed by his office he politely... More

Was this review helpful? Yes
Fred P, Manager at Holiday Inn Phoenix Downtown North, responded to this review

Dear DE_FrequentTrav, Thank you for taking the time to comment on your stay at the Holiday Inn Phoenix Downtown North. We liked your suggestion so much that we had a map printed and put a copy on the desk to show all guest and another larger one that we had laminated and posted on the front of our hotel. But... More

Doylestown, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2014

I am not sure what all the complaining is about - I stayed 4 nights and was very happy. As a solo traveling woman I found the place clean, safe, quiet and very well located. I parked out front twice and in the garage twice. Actually out front parking is tighter and I encountered more difficulty than the covered garage... More

Was this review helpful? Yes 1
Fred P, General Manager at Holiday Inn Phoenix Downtown North, responded to this review

Thank you for taking the time to comment on your stay at the Holiday Inn Phoenix Downtown North. It is nice to hear that you enjoyed your stay. I will be sure to check on why there was nota tea bag in your room because there should have been. The parking in front of the hotel is limited but as... More

Beaufort, South Carolina
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2014

I fly out to Phoenix very often and usually just stay for 2-3 days. Upon check in I was greeted warmly and told about the hotel and surrounding area. I was very pleased that the hotel manager thanked me for being a IHG rewards club member and handed me free drink vouchers for the hotel restaurant. I was given my... More

Was this review helpful? Yes
Fred P, General Manager at Holiday Inn Phoenix Downtown North, responded to this review

Dear Josh, Thank you for the nice comments regarding your stay at the Holiday Inn Phoenix Downtown North. I am sorry you had any problems, but I am very happy the staff took care of them. I am very proud of the entire staff. They all go above and beyond to make every guest stay as nice as yours. I... More

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Additional Information about Holiday Inn Phoenix Downtown North

Address: 212 W Osborn, Phoenix, AZ 85013
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > Encanto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Phoenix Downtown North 3*
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Also Known As:
Holiday Inn Phoenix Downtown North Hotel Phoenix
Phoenix Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#94 Top resorts Hotel in Phoenix
Hotel Class
Official Description (provided by the hotel)
Welcome to our new Hotel in Downtown Phoenix, AZ Conveniently located just a block from the light rail, the new Holiday Inn Phoenix Downtown North is in the middle of the city's shopping and financial districts. Our Phoenix, AZ hotel offers convenient access to attractions and businesses which include Reach 11 Sports Complex, Horse Lovers Park, Heard Museum, US Airways Center, Chase Field, St. Joseph's Hospital the State Capitol, Xerox, and U-Haul Int'l. The Phoenix Convention Center is located just three miles and the Phoenix Sky Harbor Airport is within 9 miles from our smoke free hotel in Phoenix, both easily accessible by light rail. Our hotel offers a 24-hour business center and a meeting room for up to 30 guests as well as free high-speed Internet access. Lodging in our downtown Phoenix hotel offers our guests easy access to Phoenix's cultural attractions and multiple recreational activities. The University of Phoenix Stadium and Jobing.com arena are just minutes from our Phoenix hotel rooms. Our Phoenix accommodations offer an outdoor pool and a 24-hour fitness center for your use. Enjoy a delicious and satisfying meal at Morgan Tyler, our signature steakhouse, or visit the lobby for a cup of Starbucks coffee. Look again at the new Holiday Inn Phoenix Downtown North, and discover a great Phoenix hotel. ... more   less 
Number of rooms
136

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