I have stayed here several times on business. The food has always been very good, very surprised of the quality for a hotel. The bar area is convenient and prices are good. Patti and Dan are excellent bartenders. I was there and met Patti once, was there a few weeks later and she remembered mine and my coworkers name. They... More

I traveled to Phoenix just after New Year's 2013 and stayed at this hotel 4 days. The staff are among the most accommodating and friendly I have ever encountered. The location is right off the interstate allowing easy access to other areas of the metroplex. Although it is very close to the interstate I had no noise issues. The lobby... More

The front desk staff were extremely helpful and friendly. Their patience with my ignorance of Phoenix was much appreciated. They were were prepared with handouts on local areas of interest. One person went so far to call the Sky Harbor information desk on my behalf to get the answers she did not have. The restaurant prices were reasonably priced and... More

Very friendly staff. nice bartender & desk clerks were very friendly & helpful. Accommodating with information, directions to a few places I was going & highway/parking/restaurant information. Room was pretty clean large with a fridge too.

Internet painfully slow, room musky, fridge did not work, pool dirty, no pool towels, hot tub luke warm, elevator only way to room and waited 12 mins one morning. Called front desk to ask if they knew the internet was not working and she told me I could call a number to get help!! I could? Wow Area sketchy but... More

Now, this is only for 4th floor room. I am a priority member and was given a room on the 4th floor. A coworker had one on the 2nd floor and was not as pleased. Location is not that great, but convenient. The staff is very pleasant and accommodating. From the check in process through the check out, the staff... More

Not the greatest neighborhood but the location is freeway access friendly for the entire area, important if you are traveling by car. Rooms are quiet and comfortable. They appear to be recently re-decorated and quality is good. Fridge and microwave in rooms on the 4th floor (not sure of other floors). Good restaurant and bar. Staff is very helpful and... More

Booked two nights in February for us and 3 kids. First, the good: The staff is friendly, albeit incompetent. They try very hard to make up for the sorry state of the hotel. They sure do say "I'm sorry" a lot. Convenient access as the hotel is literally right off the freeway. The suite was spacious and reasonably well appointed.... More

Visited from North Carolina and am a Holiday Priority club member. Was welcomed and treated as a king by all members of staff. Very Clean and Great looking property! Reasonable rates! Thanks for making my stay a pleasure!