We chose this hotel because it was about 10 minutes from the University of Phoenix Stadium. We had a King room on the third floor. The room was very clean and the bed was very comfortable. The staff was friendly. There was a Micro/Frig and wireless internet. There was a balcony that you could stand on, but the view was... more

read the prior reviews, most stated nice hotel, bad location.. Actually, nothing wrong with the location, not ghetto as reviewed previously, great mexican restaurant a block away that we felt safe walking to at 9pm at night. Hotel though, bit run down, and all smoking rooms, Hotel Stunk as did our room, we had to ask for it to be... more

We needed a place to spend the night on our road trip from Austin to Los Angeles. We found the room to be spacious and very clean. The pillow menu was a very nice touch. The staff was courteous and very helpful. The customer service we received from Lupita and Anna in the restaurant as we had breakfast was honestly... more

It was the last night of our 10 day vacation so we opted to stay in Phoenix and choose this hotel because we were told it had just been remodeled....if so then they should not have spent the money. And had we known it was in the conidition we found it in we certainly would not have spent the money... more

I came into phoenix on March 4th and arrived at 3:30 am our flight was very late. The girl at the desk Myra was very nice to us-she saw that we were tired and she did fast service for us. We hadn't eaten anything since early am and she gave us her sandwich she had for dinner-she was wonderful. If... more

We booked this hotel on Hotwire and were a bit skeptical when we got a 3* hotel for $45/night, but can honestly say that was the best hotel experience we've had when booking online. The woman checking in before us paid $179 for the one night, and we paid less than that for all 3 nights! The hotel is a... more

Holiday Inn Phoenix-West, Az filthy and noisy conditions in hotel room black mold and body scum on shower curtains.Pubic hairs all over in tub and on floor in rest room dried tooth past on counter in rest room water staine coming under door from conecting room that stank and the noise next to the freeway was so loud we could... more

After being stranded in Phoenix by U.S. Air at 11:30 PM and needing a place to stay before driving to Palm Springs my wife and I drove past the Holiday Inn and thought it looked fine for a very needed nights sleep after being subjected to U.S. Airways incompetancy for about 6 hours. Walked in without reservations and was greeted... more

Although I booked this room on hotwire and thought I was getting a great deal, I was surely disappointed after arriving. I called the hotel 2 weeks prior to my booking to request a non-smoking King room. The gentleman who answered the phone was more than happy to satisfy my request. When my wife and I arrived, we were less... more