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Hilton Phoenix Airport

3.5 of 5 2435 South 47th Street, Phoenix, AZ 85034-6410
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Hilton Phoenix Airport
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Hilton Phoenix Airport
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598 reviews from our community

Traveler rating
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    129
    54
    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Phoenix Airport
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San Diego, California
1 review
4 of 5 stars Reviewed 4 weeks ago

All was great. I call them because I was late.. by 1am. They brought me dinner and took care of me. Big bed. The bathrooms were ok, not super but more than enough for a business trip. The Airport is not far from anywhere so, it is an easy location.

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We are so glad that you enjoyed your stay with us and truly appreciate your nice comments. We hope to seeing you again, should you make your way back to Phoenix for business or leisure. More

Longmont, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I stayed at the Phoenix Hilton Airport for a conference. While I knew it was undergoing construction, Hilton had made no effort to accommodate guests. This hotel is in a remote area without access to many amenities such as restaurants, gas stations, taxis, etc. The check in desk was under-staffed. Rosa, the manager, was very friendly and try to accommodate... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for your feedback in regards to the elevator not working. I've worked with maintenance to fix the issue, however, I apologize that you had to wait so long to be let out. We don't foresee any additional issues. Thank you again for your review and I invite you to stay with us the next time you return to... More

Lancaster, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hotel is in the process of an upgrade but no worries with noise or workers it was business as usual. Very clean hotel and a very cordial staff. The Breakfast Buffet was so good went back a second time in a 4 night stay. Used the Lounge for dinner twice and was very satisfied.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We are so glad that you enjoyed your stay with us and truly appreciate your nice comments. We look forward to seeing you again. More

York, Pennsylvania
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a great quaint hotel. The experience from beginning to end was positive considering there was construction during our trip. The rooms were simple & well done with comfortable beds. The STAFF CONSISTENTLY WENT ABOVE & BEYOND. They answered questions, made referrals and they always had a smile & willing spirit. We were there on business for a corporate... More

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank You for the great feedback regarding your recent stay at the Hilton Phoenix Airport. We are very proud of the wonderful service our employees provide our guests, thank you for recognizing them. It’s a delight to read that you had such a great experience at our property. We look forward to welcoming you back! More

Plainview, New York
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was newly renovated but the bathrooms had the old vanity (worn and chipped). Room large and clean but VERY noisy from hallway noise, airplanes and pool parties. Shuttle service to and from airport very good and reliable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for choosing the Hilton Phoenix Airport. We appreciate your feedback and will utilize your comments as we move forward in improving our overall guest experience. We hope you can make it back to experience our exciting new transformation. More

Atlanta
Top Contributor
53 reviews 53 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I arrived at this hotel late in the afternoon and had a good check-in experience. When I got to my room, I noticed water on the counter by the sink and a 1/2 empty bottle of water on the counter. Then I noticed open soaps not changed out and used towels hanging up. The rest of the room was fairly... More

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for your feedback of your recent stay with us. I understand that you were not satisfied with the cleanliness of your guest room, and I am deeply disappointed by that. I sincerely apologize for how many times you had to call the front desk to receive a proper solution. I assure you that we will make this right... More

Tucson, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2014

The Hilton was very comfortable and clean Hotel. Convenient to the Phoenix airport, local and medium to up-scale restaurants, and the major Phoenix freeways. Very helpful staff and they were knowledgeable of area to navigate around to attractions or amenities. Highly recommended as a place to stay while in Phoenix for business, leisure, family or a romantic getaway.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your great feedback of the Hilton Phoenix Airport. We are so glad that you enjoyed your stay and hope you can make it back again soon to see our brand new product. We look forward to welcoming you back! More

Depauville, NY
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 23, 2014

Could have given the fifth star, but the hotel is finishing up a millions of dollars rennovation. The executive lounge was not open and we ate dinner in the bar. I had a hamburger and it was OK. Nice pool area. Nice room on the executive floor. The best thing here was the ride to the airport. They have a... More

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for choosing the Hilton Phoenix Airport. I appreciate your feedback and am so glad you stayed with us. We hope to welcome you back in the future. More

1 review
4 of 5 stars Reviewed October 22, 2014

Very good for an airport hotel. Check in easy and room very nice and clean. Room service excellent. Heating system could have worked more efficiently. What downgrades this property vs. other Hilton holdings: Breakfast at the Executive Club Level was not up to usual Hilton standards. Otherwise all services available for an airport hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We appreciate your comments about your recent stay and hope to see you again soon. More

Phoenix, United States
1 review
3 of 5 stars Reviewed October 20, 2014

Spotty Internet service. Restaurant is fair at best. Only option for dinner was to eat in the bar area of a very limited menu. Food quality was fair - I wouldn't recommend the hotel restaurant for dinner service. Wait staff was inattentive. Fitness Center had a non-working machine and not enough machines to accommodate the guests wanting to use them.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We appreciate your candid review of our property and value and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We hope that you give us another opportunity in the future to provide you with the Hilton service that you deserve. More

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Additional Information about Hilton Phoenix Airport

Address: 2435 South 47th Street, Phoenix, AZ 85034-6410
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 257
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Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton

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