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Hilton Phoenix Airport

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2435 South 47th Street, Phoenix, AZ 85034-6410
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Hilton Phoenix Airport
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Hilton Phoenix Airport
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679 reviews from our community

Traveler rating
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    139
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plano, Texas
Top Contributor
150 reviews 150 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on a business trip...2 nights. It has been remodeled. My room was clean, the bed was comfortable and I had a lot of room. The Bar had a crowd in it every night...it was well staffed and great service. The food was good and no complaints. I was always greeted when coming and going...asked how my stay was...It... More 

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Peoria, Illinois
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Conveniently located near freeways. Easy access to airport. 5- minutes. Large hotel kind of shaped like pentagon. Prepare for a long walk from the front desk. Not enough elevators in my opinion. Despite being virtually at the east edge of airport, no significant exterior plane noise.

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Rancho Cucamonga
Top Contributor
96 reviews 96 reviews
63 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Returned today from a 4 night stay. Pleasantly surprised. Property is recently remodeled as others have commented. Beds and sheets as well as towels also seem new. The cleaning/maid service did lack normal standards however. 4 nights looking at Pistacho shells on the patio, lack of dusting, and not vacuuming the room when there was some crumbs on the carpet... More 

Was this review helpful? Yes 1
Top Contributor
150 reviews 150 reviews
32 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Since this was a hotel near the airport were not really expecting much, but it was great. The bed was very comfortable and we had a great sleep. It is convenient to everything and the staff is very professional and helpful. We were able to return our rental car there and take the shuttle to the airport that saved us... More 

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the great feedback regarding your recent experience at the Hilton Phoenix Airport Hotel. I was delighted to read that your stay was positive and I sincerely appreciate the kind words. We look forward to welcoming you back in the future. More 

Chicago, Illinois
Top Contributor
82 reviews 82 reviews
59 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 1 week ago

As a travel pro at DM Vacation I always rate a hotel based on its advertised quality. This hotel is a very nice Hilton. You could tell that it was just remodeled recently with many of the new standards of Hilton. New style clocks, desks and more. The new desk layout and lamps is excellent. Very inviting and would be... More 

Was this review helpful? Yes 2
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the detailed review, your feedback is appreciated. Please accept my apologies that your stay was not perfect in all respects and you have my assurance that I will be personally following up on the concerns you raised about the rental car communication. I do truly appreciate your comments in regards to our renovated rooms and I am happy... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

only giving it average because I was disappointed due to I had requested a Jacuzzi tub room and never given the room, told it was not available after I had previously booked the room months in advance

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for choosing the Hilton Phoenix Airport. I appreciate your feedback and apologize we were unable to accommodate your request for a Jacuzzi tub. Our property does not provide Jacuzzi tubs in any of our rooms; we do however have large soaker tubs in our suites. We hope you can make it back to our property again so we... More 

Cedar Lake, Indiana
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very clean with spacious rooms. We were treated well by everyone at the hotel. Minutes from the airport. The food at the the restaurant was much improved from the last time I stayed here.

Was this review helpful? Yes 1
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for taking the time to write regarding your recent stay at the Hilton Phoenix Airport Hotel. I appreciate the high ratings, and your feedback. We look forward to welcoming you back for another perfect stay in the future. More 

aylmer, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy hotel shuttle from airport after a late arriving flight and again last night stay when leaving Arizona. Great staff, clean accommodations. Reservations people couldn't do enough to help make an easy and affordable stay.

Was this review helpful? Yes 1
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the great review of your recent experience at the Hilton Phoenix Airport Hotel. I was delighted to read that your experience was positive and I sincerely appreciate the comments regarding both the hotel and the interactions you had with our great employees. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Recently renovated Hotel, well managed, very helpful staff. Hotel is well located close to airport and the Shuttle service worked well. Room was clean and the meal in the dining room was excellent. Wonderful Stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the great feedback regarding your recent experience at the Hilton Phoenix Airport Hotel. I was delighted to read that your stay was positive and I sincerely appreciate the kind words regarding our newly renovated product, and that you enjoyed it. We look forward to welcoming you back in the future. More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was definitely a old hotel, remodeled. The room had a distinct smell of stale smoke that was very unpleasant. The young lady that took our room service was quite rude when I called to report that one of the dishes sent was,in fact, not what we had ordered. If you have any allergies to cigarette smoke, this is... More 

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you very much for taking the time to write about your experience, your feedback is very valuable to us. We have 259 rooms at the hotel and all are non-smoking. We currently do allow smoking in the exterior courtyards of the hotel. The hotel charges a $150 “room recovery fee” for guests who choose to smoke in a non-smoking... More 

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