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Hilton Phoenix Airport

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2435 South 47th Street, Phoenix, AZ 85034-6410
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Hilton Phoenix Airport
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Hilton Phoenix Airport
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721 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knoxville, TN
Top Contributor
133 reviews 133 reviews
56 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed yesterday NEW

I worked in a Hilton hotel in my hometown as a second job for a year, so I have high expectations when it comes to hotels in general. Pros: 1) Staff: The staff here really care. I had particularly good interactions with Leslie in the hotel's store; Luis at the Front Desk; Jacque at the Front Desk, and Tim the... More 

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Los Angeles, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Whatever you do - do not allow yourself to be assigned Room 402 or 403 as these rooms are directly across from the Executive Lounge and starting at 4:30 a.m. the door to the Lounge will slam shut every 30 seconds as people shuffle in and out for the breakfast offering. This goes nonstop until after 9:00 a.m. Otherwise, the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Norfolk, Virginia
Top Contributor
52 reviews 52 reviews
42 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As I drove up to the hotel, I cringed looking at a dilapidated outdated looking building located next to a freeway. The lobby was nice and remodeled but felt "cold and uncomfortable". It seemed cramped and small. The front desk was exceptional. Checkin was quick, clerk was so nice and helpful. Rooms were nice, comfortable but lights were very dim.... More 

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Beijing
Top Contributor
149 reviews 149 reviews
33 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Called from airport for shuttle, told it would be 20 minutes. After 30 minutes I called again and was told 5 more minutes. Shuttle arrived 45 minutes after first call. Driver told me the desk forgot to tell him to pick me up. The hotel is newly refurbished but not much they could do with an antiquated freeway-side property --... More 

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West Jordan, Utah
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very nice and close to all the places that we wanted to go while we were in Phoenix. The staff were great. The room was clean. The beds were comfy. I didn't much like the surrounding neighborhood, but you're kind of removed from it and surrounded by other hotels. I would definitely stay here again.

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Omaha, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

I expect more from the Hilton brand--the room wasn't very clean and the service at the restaurant was awful. We booked last minute after a flight delay, and it seems as though they knew that and treated us accordingly. Maybe my tough critique is because we were tired and hungry and just wanted a good meal and clean room to... More 

Review collected in partnership with Hilton Hotels & Resorts

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Kansas City, Missouri
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have stayed multiple times, very nice hotel. Hilton amenities as you would expext. Ground floor rooms facing pool are great. Relaxing patios and courtyard. Easy access to surrounding area. Quick trip for early morning coffee is close by. Friendly staff, great bar and restaurant area. Will stay here again.

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Tempe, Arizona
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Parents stayed there during my graduation. Anyone who gives this hotel a great review is on a company paid trip. The hotel only has wifi for free in the lobby. I mean com'mon. You can travel to third world contries and wifi is free in the rooms. Instead they charge you $10 per day for wifi which is ridiculous. The... More 

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

oceanside, United States
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Wow has this place changed. Stayed in a king standard room for two nights. Smartly decorated great breakfast service and roomy bar restaurant area. Bottom floor watch for sliding door noise and hallway traffic loud. I'll be back I'd stay here again without doubt.

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San Diego, California, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautifully updated hotel with friendly staff. Good food in both restaurant and Executive lounge. Close to airport and Tempe shopping and dining areas. Nice pool and workout room. Comfortable beds, nice linens and towels. Mini refrigerators in each room.

Review collected in partnership with Hilton Hotels & Resorts

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking a moment to share your experience. We are thrilled you enjoyed your visit and had so many wonderful things to mention. We look forward to welcoming you back. More 

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