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Hilton Phoenix Airport

3.5 of 5 2435 South 47th Street, Phoenix, AZ 85034-6410
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Hilton Phoenix Airport
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Hilton Phoenix Airport
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638 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tucson, Arizona
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Enjoyed our stay at this Hilton property. Our room was on the Exec level and had recently been remodeled and was very comfortable. We were on the pool side and never heard any sounds at all from the nearby airport. Since we were there on the weekend, the Exec floor lounge was closed so we received vouchers for appetizers (very... More 

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Wasco, Oregon
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The van service for this hotel is dismal...the drivers are great, but they're only allowed to take you to the airport on the half hour. Luckily we had time, but it could have gotten dicey...we waited twenty-five minutes, having just missed one on the hour. And there wasn't any concern...just the attitude of, "That's the way it is." The front... More 

Was this review helpful? Yes 1
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry to know that you were disappointed with the service during your stay; I have addressed these issues. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments. More 

Oak Park, Michigan
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Phoenix Airport is what most airport Hiltons are; nice, formulaic, and get the job done with ease. The rooms are nice, the conference areas are standard nice, and there is even a little bit of local flavor with an outdoor courtyard in the Spanish hacienda style. If you're looking for something cutting edge, this is not your place,... More 

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We are so glad that you enjoyed your stay with us and truly appreciate your nice comments. We look forward to seeing you again. More 

Seattle
Top Contributor
126 reviews 126 reviews
86 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The renovation of this (I'm guessing) 70's era Hilton are in progress. The rooms are done and live up to the Hilton standard. The Lobby is in progress, so things are kind of disjointed. Staff very friendly and efficient, had no problems with our stay at all. Morning breakfast buffet was solid, nothing outstanding but gets the job done.

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We are so glad that you enjoyed your stay with us and truly appreciate your nice comments. We look forward to showing you our final product now that the transformation is officially compete. More 

Redmond, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The lobby was not so pleasant to look at. The reception table looked cheap. The bar at the hotel closes at 12 in the night which is not so good. The room was clean and tidy. The aircon was also good. There were no complimentary breakfast for the guests.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for choosing the Hilton Phoenix Airport. I appreciate your feedback and understand you we were not too happy with our appearance during your stay. We are happy to announce that our full property transformation is officially finished, included the lobby and the front desk. We hope you can make it back to experience the final product. Thank you. More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Hotel was going through a few renovations, so the lobby's condition cannot be held against them. Having said that, the real reason I am writing this review is because I was so impressed with their Front Desk Manager, Betty H. Betty was a tremendous help to me, and she was extremely efficient in handling my complicated issue. Everyone on... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We are so glad that you enjoyed your stay with us and truly appreciate your nice comments. I am extremely happy to share your comments with Betty and the team. We look forward to seeing you again. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is our default when flying in & out of Phoenix, which happens a few times each year. The rooms are generally very clean, the airport shuttle service a big reason we continue to choose the Phoenix Airport Hilton, too. A criticism not specific to this hotel but regarding the Hilton brand is the continued extra charge for wireless... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We are delighted that you stayed with us here at the Hilton Phoenix Airport and truly appreciate your loyalty to our property. It is our primary goal to provide a wonderful stay for all of our guests and I am pleased to know that you continue to allow us to accommodate you. We look forward to welcoming you back. More 

Billings, Missouri
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Hilton for 10 days getting a very attractive rate through Hotwire. The hotel is nice, and after the renovations are finished it will be better. Every employee we encountered was pleasant and professional. Our room was clean and comfortable. We had a problem with the heating unit when we first checked in but after calling the... More 

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We are delighted that you stayed with us here at the Hilton Phoenix Airport and truly appreciate your feedback. It is our primary goal to provide a wonderful stay for all of our guests and I am pleased to know that we were able to do just that for you. We hope you can make it back to visit us... More 

Tucson, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Over the past 15 years I have visited this hotel when traveling to and from Sky Harbor Airport. The service and the facilities have maintained their excellent status. The staff has always been cheerful, friendly and happy to provide you with an excellent experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We greatly appreciate your review of the Hilton Phoenix Airport. I believe that no one can tell our story better than our guests and we are delighted you have had so many wonderful things to mention about our property and your experience. Thank you for being such a loyal guest to our property. We look forward to welcoming you back. More 

Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You do not see much of Phoenix, but if your purpose is to rest and regroup during travel, the Hilton is a great choice. Friendly, helpful staff - kudos to the front desk. The airport van is reliable. The executive rooms are perfect - clean, with extra desk space. The solitude is not overwhelming with the executive concierge room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We are so glad that you enjoyed your stay with us and truly appreciate your nice comments. We look forward to seeing you again. More 

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Additional Information about Hilton Phoenix Airport

Address: 2435 South 47th Street, Phoenix, AZ 85034-6410
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 257
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Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hotel Style:
#48 Romantic Hotel in Phoenix
#67 Business Hotel in Phoenix

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