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All 174 Phoenix hotels

Hilton Phoenix Airport

3.5 of 5 Hotel   |   2435 South 47th Street, Phoenix, AZ 85034-6410
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Ranked #76 of 174 Hotels in Phoenix
A recent review
4 of 5 stars reviewed 3 days ago
JamesBondLosAngeles Los Angeles
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566 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
Top Contributor
81 reviews 81 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just stayed here for the first time. My room was newly updated and very comfortable. What was best about the hotel was the excellent customer service. Everyone was super nice from the front desk to the restaurant employees. I felt spoiled as they rushed to get me whatever I needed. I will stay again and recommend that you try this... More

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Payson, Arizona
Top Contributor
80 reviews 80 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had stayed here before and thought it was fine, but now they are going through an $8 Million dollar transformation through mid Nov and it is quite nice. Management has done a very good job of keeping the customer informed about what is temporarily missing from the room as they go through this transformation, and for giving you a... More

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We are delighted that you stayed with us here at the Hilton Phoenix Airport. It is our primary goal to provide a wonderful stay for all of our guests and I am pleased to know that you have found our property and service to be worth coming back to. Thank you so much for mentioning our transformation, we are very... More

Hawkesbury, Canada
Top Contributor
91 reviews 91 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed only for one night prior to going to our chosen hotel because of proximity to airport. Unfortunately it didn't start very well since the shuttle took a long time to show up and because of being tire we decided to cab it, what a bad choice that was since the cab driver was a complete idiot and was... More

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you so much for your feedback. We are happy you selected our hotel during your recent visit to the area and appreciate the wonderful comments about our fantastic staff here at the Hilton Phoenix Airport. I apologize for the delayed shuttle response, this should not have happened and we will continue to make every effort to guarantee an efficient... More

Indianapolis, USA
Top Contributor
106 reviews 106 reviews
74 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived late and called for the shuttle (you do need to call) and I was told where to wait to meet the shuttle. I ask them what someone would do if they didn't have a phone to use and they said the information counter could call in those instances. So if you are traveling here from another country and... More

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your great feedback of the Hilton Phoenix Airport. We are so glad that you enjoyed your stay and hope you can make it back again soon to see our brand new product. We look forward to welcoming you back! More

Clearwater, FL
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was an oasis in the desert. The room was a delight-the beds were very comforable with lots of pillows. The breakfast buffet was what we needed to start our trip home. The hotel is very close to the airport. Love Hilton Hotels.

Review collected in partnership with Hilton Hotels & Resorts

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback. We are so glad that you enjoyed your stay with us and truly appreciate your nice comments. We look forward to seeing you again. More

USA
Top Contributor
70 reviews 70 reviews
57 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After reading some not so positive reviews I almost changed my reservation and stayed elsewhere. I am so happy that I made the decision to keep my reservation here! The hotel is in the middle of a complete renovation and I hope I have the opportunity to see the finished product some day! The remodeled rooms are modern and comfortable.... More

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We are delighted that you stayed with us here at the Hilton Phoenix Airport. It is our primary goal to provide a wonderful stay for all of our guests and I am pleased to know that we did just that. I am thrilled to share your comments with my staff. Kevin, Maria, Gloria & Michael are all such wonderful assets... More

Leesburg, Virginia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've had a very poor experience at the airport hilton during my current business trip. I arrived late in the evening and upon arriving in my room, found there was only a single lamp and the room was quite dark, so dark that I could not do my work. Sitting on the bed was a notice telling me that they... More

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General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton. We apologize for the malfunctioning smoke alarm and have reported your concerns to our maintenance team so we can make it right. We’ve addressed the issues with the room amenities and deeply apologize that our renovation interrupted the comfort of... More

Las Vegas, Nevada
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Attended a meeting here and spent the night prior to and the night of the meeting at the hotel. First impressions always matter and was a little disappointed with the front desk staff. They seemed preoccupied. This and the fact that there is a $10 per day charge for in-room wifi was not a good start. With regard to charging... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

I typically stay at this hotel about 4 times a year and always receive wonderful service. I wanted to thank Eneida and Rosa from the service group. They are always very pleasant and go above and beyond to make sure that your dining experience is wonderful. I really appreciate their attitude, professionalism and courtesy.

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for your great feedback. I am delighted to hear that you enjoyed your experience! I am pleased to let Eneida & Rosa know of your wonderful comments. We look forward to your next stay! More

Eastvale CA, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I don't like the fact that I had to pay for internet service in my room, nor was there any Continental breakfast offered, it like a set up, I paid a lot of money for the room, an in return, I get nothing.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

We appreciate your candid review of our property and value and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We hope that you give us another opportunity in the future to provide you with the Hilton service that you deserve. More

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Additional Information about Hilton Phoenix Airport

Address: 2435 South 47th Street, Phoenix, AZ 85034-6410
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 257
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Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton

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