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Hampton Inn Phoenix - Midtown -Downtown Area Hotel

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Hampton Inn Phoenix - Midtown -Downtown Area

2.5 of 5
160 West Catalina Drive, Phoenix, AZ 85013 (Encanto)
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Hampton Inn Phoenix - Midtown -Downtown Area
26 traveler photos
Ranked #52 of 176 hotels in Phoenix
4.0 of 5 stars 69 Reviews
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69 reviews from our community

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Traveler rating
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    1
Date Rating
Las Vegas, Nevada, United States
1 review
“Amazing experience”
5 of 5 stars Reviewed May 21, 2013 NEW

I stayed her recently and found that I had an amazing experience. The rooms were clean, the beds were clean and soft. Everything about it was wonderful. And their breakfast bar was excellent. They had all kinds of food and it was fresh. Had no issues with the staff. I would definitely stay at this hotel again.

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Boise, Idaho
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Holding up the Hampton Standard”
4 of 5 stars Reviewed May 9, 2013

Just like many Hamptons, a reasonable value, very clean, good location and nice (not fancy) room. Location is great if you need to go to Barrow Neurological Institute or St. Josephs Hospital. Staff was friendly and helpful. Room was quiet clean and well appointed.

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rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
May 17, 2013

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our hotel staff, well appointed and quiet room and location. Again, we appreciate you taking the time to comment about our hotel. we hope we get the chance to serve you again in the near... More

A TripAdvisor Member
“Great Breakfast”
4 of 5 stars Reviewed May 6, 2013

The hotel is clean, the towels on the pool deck was a nice touch. The breakfast choices were fantastic and breakfast was available for a long time, great if you were getting up really early or if you wanted to sleep in. Thank god for air conditioning.

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Review collected in partnership with Hampton

rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
May 17, 2013

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our breakfast and pool towels. Again, we appreciate you taking the time to comment about our hotel. we hope we get the chance to serve you again in the near future. Cordially, Eric Mackler General... More

Joplin, United States
1 review
“Arizona Experience”
3 of 5 stars Reviewed April 30, 2013

The rooms are too noisy. They need to be actual suites with a seperate living area and kitchenette. They need to serve more of a variety of foods at breakfast. The rooms however were very clean and the staff was always willing to help.

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Review collected in partnership with Hampton

rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
May 10, 2013

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our cleanliness and the service you received from our associates. We are not designed as a suite hotel but all of our rooms are equipped with a microwave, mini fridge and coffee maker. Again, we... More

Las Vegas, Nevada
Top Contributor
96 reviews 96 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
“Great stay and location”
4 of 5 stars Reviewed April 28, 2013 via mobile

I stayed a couple nights while in town for a seminar. The room was lovely, staff was friendly and helpful and the breakfast was your typical Hampton breakfast. I wouldn't hesitate to stay there again.

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See 3 more reviews by Niffer5000 for Phoenix
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
May 10, 2013

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our staff, the breakfast and the cleanliness of the hotel. Again, we appreciate you taking the time to comment about our hotel. we hope we get the chance to serve you again in the near... More

California, United States
1 review
“Changes Needed”
2 of 5 stars Reviewed April 24, 2013

Hampton Inn Phoenix Arizona needs a few changes, clean the bathtubs and get bathmats to stand on and make sure they get cleaned also, you need dining tablesin the room to sit comfortably as you eat your meals, just two chairs and a table would have done it for us. Have maintainance to have all doors to enter the building... More

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Review collected in partnership with Hampton

rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
May 10, 2013

Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the guests experience of our hotel. We have followed up your concerns with our housekeeping and maintenance... More

Richmond, VA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Security issues!!! AVOID!”
1 of 5 stars Reviewed April 19, 2013

I just sent this information to Hilton and haven't received a response in 5 days. BEWARE! People have been nice and room is clean, but knowing that the person at the front desk at night is incompetent, please beware that the same thing could happen to anyone. Luckily nothing happened to me because the person in the room wasn't there.... More

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rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
April 24, 2013

Dear Augrads, Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the safety of our hotel. We have identified the problem of what happened and have... More

El Paso, United States
1 review
“Pretty Nice”
4 of 5 stars Reviewed April 18, 2013

Never saw a breakfast, walked out to get coffee early & people were eating McDonalds in that area. did not see a hotel supplied breakfast. But it ask me if I ate any. It says I have to have 200 characters to save this, its not worth the work to review these

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Review collected in partnership with Hampton

Urbana, United States
1 review
“Great hotel but issues with staff checkin”
4 of 5 stars Reviewed April 16, 2013

Liked the pool, room, and overall amenities. The room we had was a bed with kitchenette and it was really nice. Plenty of room and would have been a big fan of it if I was there more than 1 night. But it took 30 minutes to check in, and the clerk said he would adjust the price of our... More

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Review collected in partnership with Hampton

rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
April 24, 2013

Thank you for taking the time to post your feedback and your positive comments regarding our hotel. We have reviewed your check in and it took less than one minute to check you in. I have attempted to contact you via email to discuss this but have not had a response yet. You mentioned on a different comment card that... More

Midwest
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Solid stay...Great Property”
5 of 5 stars Reviewed April 7, 2013

Stayed here with family and liked location in central area as we did things as far south as Tucson and as north as New River. Hotel is easy to get to and is quiet despite being adjacent to hospital. Beds were some of the most comfortable that I have had at a Hampton. Rooms had higher ceilings which made the... More

Was this review helpful? Yes
rockzy, General Manager at Hampton Inn Phoenix - Midtown -Downtown Area, responded to this review
May 10, 2013

We want to thank you for your comments regarding the Hampton Inn Phoenix Midtown. We are very excited to read about your great experiences regarding our beds, high ceilings and the new Hampton power boxes. Again, we appreciate you taking the time to comment about our hotel. we hope we get the chance to serve you again in the near... More

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Additional Information about Hampton Inn Phoenix - Midtown -Downtown Area

Also Known As:
Hampton Inn Phoenix Midtown (Downtown Area) Hotel Phoenix
Hampton Inn Phoenix Midtown (Downtown Area) Hotel
Hampton Inn Phoenix
Phoenix Hampton Inn
Hampton Inn Phoenix Midtown
Address: 160 West Catalina Drive, Phoenix, AZ 85013
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Encanto
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotels in Phoenix
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Phoenix - Midtown -Downtown Area
160 West Catalina Drive
Phoenix, AZ 85013
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