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All 174 Phoenix hotels

BEST WESTERN Phoenix I-17 MetroCenter Inn

2.5 of 5 Hotel   |   8101 North Black Canyon Highway, Phoenix, AZ 85021 (North Mountain)
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Ranked #54 of 174 Hotels in Phoenix
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Leo C Glendale, United States
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252 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glendale, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

We always stay at Best Western, I find this chain of hotels to be fair on the price and always happy with staff and cleanliness of the rooms. Almost everywhere we travel there is a Best Western hotel. Their free breakfast has pretty much everything we like.

Review collected in partnership with Best Western

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Friendswood, Texas
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We were traveling through Phoenix on a motorcycle trip with another couple. By the time we reached Phoenix we were hot and tired. Best Western was a welcome site. The management could not have been better and the room was very clean. The next morning the coffee maker was broken in the breakfast area and the manager brought us all... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Comfortable stay. My husband and I stayed at BW MetroCenter for the 2nd time visiting our son at college. It is right by the freeway, but secluded near a shopping center. We had a free hot breakfast and enjoyed 3 nights there.

Review collected in partnership with Best Western

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Gurnee, United States
1 review
2 of 5 stars Reviewed 1 week ago

Poorly kept rooms, stained towels, difficulty getting a different room when the first room smelled of cigarette smoke. Arguments between staff in public and no towels at the pool. Would not use this hotel in the future

Review collected in partnership with Best Western

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel for one night, on my way from San Diego to Flagstaff. The staff was very helpful and nice. The room was clean and the hotel located right next to I17 and its about 10 minutes from downtown Phoenix.

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Las Cruces, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Best Western before and was satisfied, so when I had to go to Phoenix I booked this hotel again. Everything was great. Check in was busy, but they made sure I was taken care of. My room was clean upon check in and cleaned very well throughout my stay. When I left, I accidentally left... More

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Ernesto, thank you for the review. I am so happy to hear you enjoyed your stay and thank you for the comments on Andrea and Melissa.I am glad we were able to get your lost and found items back to you. Excelling at customer service is a priority to the property and staff and we appreciate the comments. I hope... More

Las Vegas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I chose MetroCenter as it was close to my old high school--Cortez high, class of 64, and met with a friend I hadn't seen in 50 years. We enjoyed our visit, and I also went to the ASU campus. The I-17 location made the hotel very easy to visit all parts of the Phoenix metropolitan area. Staff were accomodating but... More

Review collected in partnership with Best Western

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Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Barry, thank you for your comments I am happy to you enjoyed your stay and the location of the property. I apologize for any issues with the shortage of breakfast items and we appreciate all comments so that we can resolve the issue. We hope we can welcome you back soon. More

Redlands
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I needed an overnight stay in Phoenix for business. Best Western Phoenix I-17 MetroCenter Inn was conveniently located and I had confidence that the Best Western Motel would be a good experience. My wife and I have become Best Western fans because of their summer deals and it's always been a good stay. Thanks for another good stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

William, thank you for your review. I am so glad to hear you are a fan on Best Western just like we are! I am happy to hear you enjoyed your stay and we hope we have the opportunity to welcome you back soon. More

1 review
3 of 5 stars Reviewed 4 weeks ago

Cut my foot on carpet tac strip that was not repaired. They put non slip rug over it and no manager on duty to talk to. GM would not talk to me and had to keep asking for new room. Staff members trying to help, but GM should step up and do his job. Management does not care about you,... More

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Stockton, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Property is good. Check-in was a disaster. Front desk refused to register anyone until 3 pm. 50 people standing in line for 45 minutes is not fun. Not happy with check-in procedures. Breakfast is fine but very crowded.

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Additional Information about BEST WESTERN Phoenix I-17 MetroCenter Inn

Address: 8101 North Black Canyon Highway, Phoenix, AZ 85021
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Phoenix I-17 MetroCenter Inn 2.5*
Number of rooms: 147
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Also Known As:
Best Western Phoenix i-17 Metro Hotel Phoenix
Phoenix Best Western

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