We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Phoenix I-17 MetroCenter Inn

2.5 of 5 8101 North Black Canyon Highway, Phoenix, AZ 85021
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
BEST WESTERN Phoenix I-17 MetroCenter Inn
Professional photos View all
Browse nearby
BEST WESTERN Phoenix I-17 MetroCenter Inn
BEST WESTERN Phoenix I-17 MetroCenter Inn
BEST WESTERN Phoenix I-17 MetroCenter Inn
Write a Review

289 reviews from our community

Traveler rating
    92
    108
    50
    22
    17
See reviews for
75
82
33
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (289)
  • Mar-May only
    (84)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (84)
All months
Claremont, California
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed yesterday NEW

Had a conference downtown and didn't care to pay their prices and BW usually a decent place to stay. Not this time. Booked through one of the low price adds. Arrived and was informed there were no other rooms left so I had a smoking room, NOT a good idea. The hotel and room are old and used; small sized... More 

Was this review helpful? Yes
St. Albert, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I booked this hotel to be fairly close to an auction I wanted to attend in Scottsdale, it was about 35 mins away. I found this hotel dated and in need of a makeover. I have complaints; the ice maker did not work on the floor I was in, no mini fridge in room, very small poor quality tv and... More 

Was this review helpful? Yes
Albuquerque, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

All the front desk personnel we encountered where either rude, or didn't care we were unhappy, except for Jane. She was the hotels only saving grace! We arrived on Friday afternoon about 1:30. We had three room reservations and I asked for early check in. Was told no, come back at 4. As my family and I stood out in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Scottsdale, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

I would not stay here again. We could not sleep because of the loud gangster music playing outside our room at 1:00am in the morning. This made my family feel unsafe. Also the police where outside the next morning because the person staying in the room next to us got something stolen.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Green Valley, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Very disappointing for a Best Western Hotel. It was the noisiest room we have ever stayed in. The hotel is right on the freeway and the traffic continued all night long. It was as though we had the window wide open, even though the window didn't open. I don't think I slept more then about three hours all night. When... More 

Was this review helpful? Yes 1
Tucson, Arizona
1 review
3 of 5 stars Reviewed 1 week ago

Must have been former smoking room because the sickening odor of stall cigarette smoke hit me in the face when i walked in. I'll cool down the room i thought. I had to lower the thermostat on the wall mounter unit to 60 before it would come on. In their favor, great shower and good wifi. Front desk staff did... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Randy, thank you for the review we appreciate all feedback as it helps us improve. I am very sorry for the smoke odor. We do offer a few smoking rooms and sometimes when people smoke outside the rooms the odor can penetrate the room. I apologize for the issues with cooling down the room and we will bring this to... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Worst two start hotel I've ever stayed at. Staff is very rude and not helpful at all. No fridge in the room. Non smoking room reaked of smoke.My husband and I had an infant taking a nap and requested for a later checkout and they said sorry nothing we can do and forced us to wake up our infant and... More 

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Thank you for the review, we appreciate all feedback. I am very sorry for the smoke odor in the room and that we were not able to accommodate the late check out. As a mother I understand the importance of allowing a sleeping baby to finish a nap and I apologize for the inconvenience and will make sure to follow... More 

1 review
2 of 5 stars Reviewed 1 week ago

worst hotel room in years...second hand smoke entering the room for most of the night, the breakfast consisted of dried up eggs, biscuits and gravy, no meat item and the pastries were gone (early in the am)

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was perfect for what we needed. It was clean and all the employees we encountered where very friendly and helpful. The price was just right. It was close to everything. The front desk clerk even called us after we got settled and asked if the room was adequate. We would definitely stay again.

Was this review helpful? Yes
San Diego, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is on the interstate and near enough to downtown, Scottsdale and a TON of restaurants. Property is old and is in need for upgrade but everything is in working order and clean. I would stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Phoenix I-17 MetroCenter Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Phoenix I-17 MetroCenter Inn

Address: 8101 North Black Canyon Highway, Phoenix, AZ 85021
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Phoenix I-17 MetroCenter Inn 2.5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Cheap Tickets, Hotels.com, Priceline, Despegar.com, getaroom.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Phoenix I-17 MetroCenter Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Phoenix i-17 Metro Hotel Phoenix
Phoenix Best Western
Hotel Style:
#52 Family Hotel in Phoenix

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Pool/beach area (4)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay