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BEST WESTERN Phoenix I-17 MetroCenter Inn

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8101 North Black Canyon Highway, Phoenix, AZ 85021
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1 room 1 adult
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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460 Reviews from our TripAdvisor Community

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Rio Rancho, New Mexico
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a soccer tournament and were overall pleased with the stay. Patricia at the front desk was super helpful and always friendly. Our room was clean and we had no problems getting extra towels from the cleaning lady. Our group was able to use the meeting room for a team dinner and it was really great to... More 

Helpful?
Thank r0mdj
California, United States
Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed on the top floor at the back. Room was quiet and comfortable - bed was good - shower hot and powerful. The internet worked great. Breakfast was good with a nice sized seating area and an attendant that was right on her job!! Easy access on and off the I-17. We would sure stay here again. Big rigs... More 

Helpful?
Thank Reginald S
Winslow,Az
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked this hotel via Hotwire for $40.00 a night. I usually am very picky about my choices on Hotwire but this one was a excellent rate and it was listed with a 80% approval rating. Upon arrival, we found the hotel was older but it looked like it had been updated. The area is not the best but the... More 

Helpful?
Thank Amarquez2021
San Diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Hotel was very disappointing - no hot water, never enough towels, tub did not drain, carpet never vacuumed, not even local TV channels. Very difficult to make the reservation, never received a confirmation despite several requests. All of the above were pointed out to staff but never remedied.

Review collected in partnership with Best Western

Helpful?
1 Thank Wendy M
Ashton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

the room was clean and the staff were helpful and friendly. The breakfast was a blend of hot and cold things available, with some variety day to day. We asked for and received an extra blanket right away when we had a cold night.

Review collected in partnership with Best Western

Helpful?
Thank Barbara R
Calgary, Canada
Level Contributor
47 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was not pleased with this Best Western. Access to the 2nd & 3rd floors was via an outside walkway. Traffic from the Interstate 17 made it way too noisy. We should have booked at the Best Western Airport.

Helpful?
Thank Ron F
Lake Macquarie, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This BW was recommended to me. I was happy with the cleanliness of the room, the facilities, the proximity to public transport enabling me to get around Phoenix easily, and the location of nearby restaurants and fast food places, something for every preference. Breakfast was included in the room rate. The area was not great and the access roads not... More 

Helpful?
Thank RRobyn2004
Chinle, Arizona
1 review
1 of 5 stars Reviewed 1 week ago

I was disappointed in this Best Western. Please think twice before staying here. The location name is misleading. To get to the Metro Center mall, it takes driving and traffic to the mall is congested. The staff need customer service and better coordination with other hotel booking sites. I had to call the hotel to get my security deposit back... More 

Helpful?
Thank mhoskie
Highland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

During the night, water leaked from the ceiling so at 2:30AM the night manager moved me to another room, and said their would be an adjustment on my bill for the inconvenience. At checkout, there was no adjustment, nor could they find the manager, Cole. They tried by page and by his cell phone, they could not locate him. The... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Dwayne D
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well, I filled out a survey for Best Western and I got an immediate response saying that I would get a refund for posting a response saying that this place is good. I don't think I should have to lie to get a refund for saying good things about a bad place. At any rate, I asked for a room... More 

Helpful?
2 Thank Cecilia H
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