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BEST WESTERN Phoenix I-17 MetroCenter Inn

2.5 of 5 8101 North Black Canyon Highway, Phoenix, AZ 85021
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Certificate of Excellence 2014
BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
BEST WESTERN Phoenix I-17 MetroCenter Inn
BEST WESTERN Phoenix I-17 MetroCenter Inn
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263 reviews from our community

Traveler rating
    88
    103
    44
    14
    14
See reviews for
69
76
31
53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Dutch first
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  • French first
  • German first
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  • Portuguese first
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  • All months
    (263)
  • Mar-May only
    (84)
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    (55)
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    (66)
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    (58)
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Phoenix, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was clean which is very important to me, the staff were friendly. I was really impressed with the room over all, the location is great right off the free way and across the way from the mall incase you needed something.

Review collected in partnership with Best Western

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New York City, New York
Top Contributor
63 reviews 63 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Would have been a 1 star review. See pros for extra stars Pros: Pool was nice Pillows were good - not tiny hard ones like in TX. hot tub very nice. (second star for that) having read reviews, we asked for room not facing freeway and that was good. breakfast on Monday MUCH better than on Sunday, and they charge... More

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Shafter, California
1 review
2 of 5 stars Reviewed 2 weeks ago

Rooms are not up to advertised quality. Bed was comfy but, that was were it ended. High speed internet did not seem to work. Staff was nice and pleasant. Ok for the value but over all not a Best Western to be Proud of.

Review collected in partnership with Best Western

Was this review helpful? Yes
las vegas nm, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff Comfortable rooms yummy breakfast. Stayed here last year for NASCAR race and liked it well enough to stay here again this year for the same reason. Will probably stay here again next year!

Review collected in partnership with Best Western

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Casa Grande, Arizona
Top Contributor
172 reviews 172 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we had nice stay,no frills place,nice budget motel,great location,nice clean rooms,ok breakfast,get room not facing freeway, a little noisy....but overall nice stay...no problems, lot's of restuarants near by and shopping mall.

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United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

the staff here was very friendly and helpful. we did not experience any problems. the room was very comfortable and clean. the breakfast was ok. all in all it was a good experience and will definitely be staying here again

Review collected in partnership with Best Western

Was this review helpful? Yes
Quezon City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I chose this property because of its central location from all the places I had to be. The room was clean. On the first night i noticed that the swing lock on the door had loose screws. I let it go and planned to report it to the front desk in the morning. The next morning, a Friday morning, I... More

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Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Noel, thank you for taking the time to post a review. We appreciate all feedback. I am happy to hear the room was clean and I apologize for the inconvenience of the noise that woke you up early in the morning. We wish for all of our guest to have a restful night. We hope you do give us the... More

Tucson, Arizona
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Close to frwy, is clean, comfy, and nice amenities. There is a safe inside for valuables if this is important to you. If you want to play on the pool room side this is great. If you want to sleep earlier than 10pm (when the pool closes) ask for NOT the frwy side facing rooms, and NOT the pool side... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Cheri, thank you for the review we appreciate all feedback and I am so happy to hear you enjoyed your stay. We hope we have the opportunity to welcome you back soon. More

Grass Valley, CA, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

rooms were not ready to check in and I had to wait over an hour, after I checked in I started hearing dogs barking. I let it go for about an hour but the dogs were getting louder and were constantly barking. Apparently the guests felt this was a good dog kennel. I called the front desk, but nothing was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Charles, thank you for your comments we do appreciate all feedback. I am sorry for the inconvenience of having to listen to the barking. This particular guest had not informed the front desk they were bringing their dog and we made every attempt to solve the barking dog issue. Again I am sorry of the inconvenience and understand the importance... More

Illinois, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This recent trip was the third time family stayed at this Best Western. The hotel location was central to our needs on all of our trips. The breakfast available was sufficient for our needs. The room was clean and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Molly C, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Liz, thank you for your review. I am so happy to hear this was your third stay. We hope we have th opportunity to welcome you back soon. More

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Additional Information about BEST WESTERN Phoenix I-17 MetroCenter Inn

Address: 8101 North Black Canyon Highway, Phoenix, AZ 85021
Phone Number:
Location: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Phoenix I-17 MetroCenter Inn 2.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Best Western Phoenix i-17 Metro Hotel Phoenix
Phoenix Best Western

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