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BEST WESTERN Phoenix I-17 MetroCenter Inn

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8101 North Black Canyon Highway, Phoenix, AZ 85021
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1 room 1 guest
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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371 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My family and I came from NY. We stayed here for 5 days while waiting to move into our new place. I liked that they had room service and daily housekeeping. I thought it was a nice touch that the housekeepers would make our beds with the baby's blankets and stuffed toys versus just setting it on a chair. I... More 

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Canyon Country, United States
1 review
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel before and I had a pleasant stay. I didn't notice it on my 1st stay but it would've been nice to have a refrigerator in the room to keep sodas and water cold. Our card keys didn't work when we went to our room. They gave us new card keys and they didn't work either.... More 

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 4 weeks ago

NIce people as always at BW but phoenix is like a parole program for felons. The room was sub standard. the AC old, noisy, clunking on and off, light bulbs burned out. Creepy business going on off the parking lot. NOt a good area.

Review collected in partnership with Best Western

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Travelers are raving about these Phoenix hotels

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Let me start out by saying that I've stayed at some of the most expensive 4 star hotels in the Phoenix metropolitan area and the service at this little best western has them all beat. The rooms are nice nothing fancy to write home about but the staff makes up for any short coming this hotel had. This started at... More 

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Las Cruces, United States
1 review
5 of 5 stars Reviewed July 24, 2015

Great service and a perfect location for traveling to or from Las Vegas, as the "Carefree Highway" is right up the road and offers a straight shot to Wickenburg, AZ. Breakfast was good, with multiple options.

Review collected in partnership with Best Western

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Cypress, United States
2 reviews
5 of 5 stars Reviewed July 17, 2015

What a fabulous rate for a very nice property and large room. The hotel was very close to family and the memorial service we were attending. The lobby/breakfast area was lovely and inviting. Our kids loved the pool (even though the water was a bit cloudy).

Review collected in partnership with Best Western

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Alex S, General Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Thank you for the great review on trip advisor. I am so delighted to hear that you enjoyed your stay with us. Please come back and see us again soon. Sincerely, Jerrold Williams General Manager More 

Battle Creek, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 16, 2015

This hotel was centrally located to all I wanted to do in Phoenix. I have stayed at other Best Westerns in Phoenix and have been pleased with all of them. The staff was courteous. There was maintenance going on but they were keeping up the appearance of the building.

Review collected in partnership with Best Western

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San Francisco, United States
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 8, 2015

The hotel is easy to get to with good restaurants near by. It is a little out of the way for doing business in Scottsdale or the east valley, but you can't beat the service or the price. It is very well situated for doing business in the central core or north and west valley. The hotel staff are extremely... More 

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Bruce: Thank you for the lovely comments on your recent stay. I am so glad to hear that you enjoyed your accommodations. We hope to see you again soon. Sincerely, Alex Slingerland Manager More 

Phoenix, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 6, 2015

Lobby was recently updated, rooms need to be done. Property is in a strip mall that's being updated, so most stores are closed. Everything was average, I'd stay here again, but here were my problems: 1) The elevator was broken when I arrived & I waited 15 mins for it to be fixed. 2) Upon entering my room, I killed... More 

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Kim, I first want to apologize for this issues you experience when you first arrived. It is completely unacceptable and I can assure you these are not a normal occurrences. We have taken our guests feedback seriously and are beginning room renovations and updated starting mid august. We greatly appreciate the comments and do hope you will come back... More 

Palos Verdes Estates, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed July 5, 2015

Excellent, and would recommend to my friends. Good location just off the freeway and easy to get to and from. It is very hot in Phoenix and the swim in the pool was a plus. This survey is ok except for this question and the minimum number of characters required to complete. Change it

Review collected in partnership with Best Western

Was this review helpful? Yes
Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Joseph: Thank you for the 5 star review on trip advisor. I am so pleased that you enjoyed your stay with us. Comeback soon! Sincerely, Alex Slingerland Manager More 

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