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BEST WESTERN Phoenix I-17 MetroCenter Inn

#81 of 174 Hotels in Phoenix
Certificate of Excellence
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8101 North Black Canyon Highway, Phoenix, AZ 85021
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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329 reviews from our community

Traveler rating
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    122
    57
    30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel is described as "just north of the airport." It's actually 20 minutes away. The hotel room doors open to the busy freeway, so it was impossible to sleep through everything going on. The pool was nice. The breakfast tasted good, but it was difficult to get to everything because of the way it was organized. Not worth the... More 

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Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for several days during a mini-family reunion. Location is super convenient in terms of getting on/off the interstate, though there are not many restaurants in the vicinity. If you're willing to go up one or two exits on the interstate, though, there are plenty to choose from. The service we got was great, from check in to check... More 

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Queen Creek, Arizona, Usa
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Hotel looks old and feels old. I was stuck with a smoking room that smelled horrible. When I left the next day all of my belongings stunk. One of the worst breakfasts I have had in a long time. I was very unhappy here.

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New Mexico
Top Contributor
64 reviews 64 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here during a Spring Training trip. It is convenient but the check in was not very good. Lady who checked me in seemed very nervous and unable to handle the slightest change (ie: we wanted the top floor) so we settled on the 2nd floor since we wanted to get into the room. Breakfast was not very good... More 

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Saskatchewan, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Want to thank the young man at the front desk for going above and beyond to help us get non-smokng room!! Sorry we didn't get your name. Hotel was nice but freeway noise loud. location great for heading north to Vegas.

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2 reviews
1 of 5 stars Reviewed 1 week ago NEW

1st my stay was for two nights days apart.(arrival and departure to the area) On the first stay my room was on the first floor. Between the highway noise and late/early guests dragging their luggage, the sleep was fitful but ok 2nd stay I was penalized for an early checkin.(~3PM). The room was center, 3rd floor. I did ask why... More 

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North Vancouver, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was a clean and comfortable hotel. We stayed here during spring break while we went to a couple of spring training baseball games. The rooms were clean and we got a ground floor as requested. The pool was small but met our needs. We found it quiet and easy to sleep at night. The breakfasts were okay. The layout... More 

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Loveland, Colorado
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

When reviewing a hotel or resturant I do so by compairing them to similar establishments in similar price ranges. I've stayed at several Best Westerns over the years both in the U.S. and in Europe. In my experience you can expect clean, comfortable rooms, free wi-fi, free breakfast, a nice lobby and friendly staff. Not at this location. The staff... More 

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Baldwin Park, California, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Although our experiences with Best Western have been very positive in the past, our recent stay at this location was not as memorable. First, if given the opportunity, choose a room in the interior of the hotel, as opposed to the exterior rooms facing the freeway. The noise from the freeway was very noticable and even with the television on,... More 

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San Diego, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I used my point on this stay to take my son to spring training. When I booked this hotel it was only 12,000 points. The day of my arrival the front desk tried to tell me it was 20,000 a night and charged me $251.00 for my 2nd night. After looking into my emails and showing them it was only... More 

Review collected in partnership with Best Western

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