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BEST WESTERN Phoenix I-17 MetroCenter Inn

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8101 North Black Canyon Highway, Phoenix, AZ 85021
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
BEST WESTERN Phoenix I-17 MetroCenter Inn
BEST WESTERN Phoenix I-17 MetroCenter Inn
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367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Cruces, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great service and a perfect location for traveling to or from Las Vegas, as the "Carefree Highway" is right up the road and offers a straight shot to Wickenburg, AZ. Breakfast was good, with multiple options.

Review collected in partnership with Best Western

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Cypress, United States
1 review
5 of 5 stars Reviewed 1 week ago

What a fabulous rate for a very nice property and large room. The hotel was very close to family and the memorial service we were attending. The lobby/breakfast area was lovely and inviting. Our kids loved the pool (even though the water was a bit cloudy).

Review collected in partnership with Best Western

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Alex S, General Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Thank you for the great review on trip advisor. I am so delighted to hear that you enjoyed your stay with us. Please come back and see us again soon. Sincerely, Jerrold Williams General Manager More 

Battle Creek, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel was centrally located to all I wanted to do in Phoenix. I have stayed at other Best Westerns in Phoenix and have been pleased with all of them. The staff was courteous. There was maintenance going on but they were keeping up the appearance of the building.

Review collected in partnership with Best Western

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San Francisco, United States
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is easy to get to with good restaurants near by. It is a little out of the way for doing business in Scottsdale or the east valley, but you can't beat the service or the price. It is very well situated for doing business in the central core or north and west valley. The hotel staff are extremely... More 

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Bruce: Thank you for the lovely comments on your recent stay. I am so glad to hear that you enjoyed your accommodations. We hope to see you again soon. Sincerely, Alex Slingerland Manager More 

Phoenix, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Lobby was recently updated, rooms need to be done. Property is in a strip mall that's being updated, so most stores are closed. Everything was average, I'd stay here again, but here were my problems: 1) The elevator was broken when I arrived & I waited 15 mins for it to be fixed. 2) Upon entering my room, I killed... More 

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Kim, I first want to apologize for this issues you experience when you first arrived. It is completely unacceptable and I can assure you these are not a normal occurrences. We have taken our guests feedback seriously and are beginning room renovations and updated starting mid august. We greatly appreciate the comments and do hope you will come back... More 

Palos Verdes Estates, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent, and would recommend to my friends. Good location just off the freeway and easy to get to and from. It is very hot in Phoenix and the swim in the pool was a plus. This survey is ok except for this question and the minimum number of characters required to complete. Change it

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Joseph: Thank you for the 5 star review on trip advisor. I am so pleased that you enjoyed your stay with us. Comeback soon! Sincerely, Alex Slingerland Manager More 

Tucson, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

I dont know if im going to make another reservation in best western again!! , bad quality in beds, they need to check the hallways at night because there's a lot of people having a party, we just want to rest...

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Juan, Thank you for taking the time to give us your feedback from your recent stay. I do sincerely apologize for the noise disturbance. I can assure you this is not the norm of our hotel and we pride ourselves on being a place that people can feel comfortable and get some rest after a long day. We do... More 

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Albuquerque, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

I was taking a road trip had to get a room for the family. Best Western took us in and took care of us. We called the 1800 number and they found us a place to stay. It was a great price unlike what we paid at Anaheim Best Western through Expedia (in which I'll NEVER do again because we... More 

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Resa, Thank you for taking the time to give us your feedback from your recent stay. I am so glad to hear that your stay went well. We hope to see you again soon if you are ever back in the area. Sincerely, Alex Slingerland Manager More 

Tucson, United States
1 review
5 of 5 stars Reviewed June 22, 2015

The staff was extremely helpful. I can't thank them enough for helping us out in a difficult situation. They all went out of their way...from making special payment arrangements to renewing the room on a daily "as need basis" without every making us feel we were being a problem.

Review collected in partnership with Best Western

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Alex S, Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Dear Michael D: Thank you for your lovely comments of your stay. I am so delighted to hear that our staff was able to accommodate you to the fullest. We hope that if your travels bring you back this way you will stay with us again. Sincerely, Alex Slingerland Manager More 

Edgewood, United States
2 reviews
3 of 5 stars Reviewed June 15, 2015

OK hotel but the proximity to the freeway made the rooms facing the freeway a bit noisy. In the future I will request a room on the opposite side of the hotel. Although a high traffic area, it did quiet down some after midnight.

Review collected in partnership with Best Western

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Fred P, General Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review

Thank you for your comments. You are correct that the rooms facing the freeway are noisier than the ones facing the pool. But there are several room types that are only on that side of the building. Next time call the hotel and ask us for the other side. We always try to accommodate our guest special request. Fred Pratt... More 

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