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BEST WESTERN Phoenix I-17 MetroCenter Inn

#81 of 174 Hotels in Phoenix
Certificate of Excellence
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8101 North Black Canyon Highway, Phoenix, AZ 85021
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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BEST WESTERN Phoenix I-17 MetroCenter Inn
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324 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saskatchewan, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Want to thank the young man at the front desk for going above and beyond to help us get non-smokng room!! Sorry we didn't get your name. Hotel was nice but freeway noise loud. location great for heading north to Vegas.

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

1st my stay was for two nights days apart.(arrival and departure to the area) On the first stay my room was on the first floor. Between the highway noise and late/early guests dragging their luggage, the sleep was fitful but ok 2nd stay I was penalized for an early checkin.(~3PM). The room was center, 3rd floor. I did ask why... More 

Review collected in partnership with Best Western

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North Vancouver, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a clean and comfortable hotel. We stayed here during spring break while we went to a couple of spring training baseball games. The rooms were clean and we got a ground floor as requested. The pool was small but met our needs. We found it quiet and easy to sleep at night. The breakfasts were okay. The layout... More 

Review collected in partnership with Best Western

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Loveland, Colorado
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

When reviewing a hotel or resturant I do so by compairing them to similar establishments in similar price ranges. I've stayed at several Best Westerns over the years both in the U.S. and in Europe. In my experience you can expect clean, comfortable rooms, free wi-fi, free breakfast, a nice lobby and friendly staff. Not at this location. The staff... More 

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Baldwin Park, California, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Although our experiences with Best Western have been very positive in the past, our recent stay at this location was not as memorable. First, if given the opportunity, choose a room in the interior of the hotel, as opposed to the exterior rooms facing the freeway. The noise from the freeway was very noticable and even with the television on,... More 

Review collected in partnership with Best Western

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San Diego, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I used my point on this stay to take my son to spring training. When I booked this hotel it was only 12,000 points. The day of my arrival the front desk tried to tell me it was 20,000 a night and charged me $251.00 for my 2nd night. After looking into my emails and showing them it was only... More 

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 5 days ago NEW

This facility falls below the standards we are used to at a Best Western. The breakfast was a joke, the pool area was unkept and the hot tub was broken. The front desk staff was very cold and can use some customer service training. For the price, this facility is not worth the cost.

Review collected in partnership with Best Western

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Apache Junction
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was OK. Nice if you want to do inexpensive and for a quick stay over. I would not recommend if you are vacationing to spend long periods of time there. Only 1 bath towel in the room. If you don't mind sharing a towel that is great. Frankly, I prefer my own towel and not sharing. Every time... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

We love this hotel. Rachel, manager, is great. Rooms are nice, Staff is friendly and efficient. Breakfast is always good. Rates are as reasonable as can be during Spring Training. Location is good and centrally located to Spring Training games and the Nascar races. We have stayed here before and will definitely stay again.

Review collected in partnership with Best Western

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El Paso, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We have stayed at this location now for about 8 years, while attending the NASCAR races. Some years have been better then other, with last years stay (2014) being the best. With everything from the reservations to the staff friendliness being outstanding. This year our stay was from March 13, checking out on the 16th, and far from outstanding. I... More 

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